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"Access Denied" when disabling "Services" as the Administrator
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OccasionalFlyer
Dec 21, 2011, 10:22:38 PM12/21/11
to
I am trying to install some software after doing a clean boot. As
part of dong this, I am using msconfig. When I first click to hide
all services and then click to disable them, I get an error message
telling me that access is denied and that this might need to be done
as administrator .I am the administrator. There are two user accounts
on my computer, mine, which says "Administrator" under my name, and a
"Guest" one I didn't even create. I don't have a sign-on password but
I'm still the administrator. Why doesn't XP recognize my user account
as Administrator and perform the requested operation? Thanks.
Ken
part of dong this, I am using msconfig. When I first click to hide
all services and then click to disable them, I get an error message
telling me that access is denied and that this might need to be done
as administrator .I am the administrator. There are two user accounts
on my computer, mine, which says "Administrator" under my name, and a
"Guest" one I didn't even create. I don't have a sign-on password but
I'm still the administrator. Why doesn't XP recognize my user account
as Administrator and perform the requested operation? Thanks.
Ken
Char Jackson
Dec 21, 2011, 10:40:10 PM12/21/11
to
On Wed, 21 Dec 2011 19:22:38 -0800 (PST), OccasionalFlyer
<java...@yahoo.com> wrote:
>I am trying to install some software after doing a clean boot. As
>part of dong this, I am using msconfig. When I first click to hide
Why not just install the software? What are you trying to do with
<java...@yahoo.com> wrote:
>I am trying to install some software after doing a clean boot. As
>part of dong this, I am using msconfig. When I first click to hide
msconfig?
>all services and then click to disable them, I get an error message
>telling me that access is denied and that this might need to be done
>as administrator .I am the administrator. There are two user accounts
>on my computer, mine, which says "Administrator" under my name, and a
>"Guest" one I didn't even create.
Administrator.
>I don't have a sign-on password but
>I'm still the administrator. Why doesn't XP recognize my user account
>as Administrator and perform the requested operation? Thanks.
you're trying to disable. Also, you might have better luck by running
services.msc rather than msconfig.
Nil
Dec 21, 2011, 11:03:56 PM12/21/11
to
On 21 Dec 2011, OccasionalFlyer <java...@yahoo.com> wrote in
alt.windows-xp:
> I am trying to install some software after doing a clean boot. As
> part of dong this, I am using msconfig. When I first click to
> hide all services and then click to disable them, I get an error
> message telling me that access is denied and that this might need
> to be done as administrator .
It's not clear what you're really trying to do, but if you are trying
to stop ALL services, I'm not surprised the system is reluctant to let
you do it. Some services are required for Windows to boot and run, and
if you stop them you may kill the system,.
Anyway, the proper way to stop services is from Control Panel |
Administrative Tools | Services.
And, like Char asks... why are you doing this? I've never had to stop
services to install software.
alt.windows-xp:
> I am trying to install some software after doing a clean boot. As
> part of dong this, I am using msconfig. When I first click to
> hide all services and then click to disable them, I get an error
> message telling me that access is denied and that this might need
> to be done as administrator .
to stop ALL services, I'm not surprised the system is reluctant to let
you do it. Some services are required for Windows to boot and run, and
if you stop them you may kill the system,.
Anyway, the proper way to stop services is from Control Panel |
Administrative Tools | Services.
And, like Char asks... why are you doing this? I've never had to stop
services to install software.
OccasionalFlyer
Dec 22, 2011, 3:51:19 PM12/22/11
to
On Dec 21, 7:40 pm, Char Jackson <n...@none.invalid> wrote:
> On Wed, 21 Dec 2011 19:22:38 -0800 (PST), OccasionalFlyer
>
> On Wed, 21 Dec 2011 19:22:38 -0800 (PST), OccasionalFlyer
>
Just installing the software does not produce a working application.
I have been buying and installing new versions of a particular
software application for years, from version 4 through version 8. In
general, I need to uninstall the previous version. I didn't do that
this time initially. When I installed version 9 on my XP machine
(running service pack 2), the installation completes but when I reboot
the computer and try to start the program, the program shows a splash
screen (and I can see processing happening at the bottom of the splash
screen) and then simply stops .I reinstalled Visual Studio 2008, and
the just-in-time debugger pops up and says that there is an unhandled
Win32 exception . So I cannot just install the software and have it
work.
So the company that makes it gave me instructions to do a clean
boot and in that state, install it. They said to go to the services
page of msconfig, click the box to hide all the services and then
disable them. Then I unplugged my Internet connection because a clean
boot stops my virus protection programs. In this clean state, I was
able to install the program, but it is still having some unknown
problem.
I went to the company's web site and asked in a user forum if v. 9
works on XP, and multiple users said they had it running there. I
cannot figure out what is wrong, but I have to suspect that something
in my XP setup is/has become corrupted and I am suspicious that I
don't have privilges to do whatever.
As for the Administrator account, if that does not show up in the
list of user accounts, I don't know how to access it or what the
password is. XP was installed by a local computer store on my PC many
years ago and I don't know what they might have set up. Since I don't
have password protection on the PC at all, how can I sign in as
Administrator, rather than with my account that says Administrator on
it?
I also tried installing another MS diagnosis debugger and while it
has a bit more info in a trace, I didn't see anything that looked
interesting or helpful.
In any case, how can I stop the "access denied" problem?
OccasionalFlyer
Dec 22, 2011, 4:05:31 PM12/22/11
to
On Dec 21, 8:03 pm, Nil <redno...@REMOVETHIScomcast.net> wrote:
> On 21 Dec 2011, OccasionalFlyer <javaje...@yahoo.com> wrote in
Thanks for the response. I am trying to overcome an "unhandled Win32
exception" that is occuring when I run a program that I installed
successfully, in theory. I've been using earlier versions of the
program for years, and this is the first time I have ever had any
problem with it running. So, as noted above, the company that makes
the program said to remove it and then re-install after a clean boot
with no virus protection or other things. Using their instructions, I
pretty much hide and try to disable all the services that show up on
the serivces tab of msconfig. I don't have any idea service or
services might be preventing a good execution of the program. I know
that when I followed this procedure, I was able to install and run the
program, and when I reverted back to normal OS settings, the program
came up as expected. However, since I changed an option of the
program and that broke it (again an unhandled Win32 exception at start
up), I want to follow the procedure I was given. I don't know if the
services I cannot touch because of my permissions on the system matter
or not, nor why having all the services running would make any
difference to a standalone application, but something about the clean
boot state seemed to work correctly. I don't write software
specifically for the MS OS, however, and I know it's fairly
complicated. I'm just not seen any sort of dependency or blocker like
this in what I do wrote for various systems (Java and PeopleSoft
primarily).
One more point may be relevant. Several weeks ago I went to the
control panel-add/remove programs, and removed a couple of items that
looked to me like leftover pieces of Visual Studio 2008. I apparently
was wrong because whatever I removed brok MS Office. I am wondering
now if what I removed was a critical piece of XP, but I don't have any
way to know if I really broke XP, which still runs (as does MS Office
after re-installing it). Thanks. Sorry for the long response.
Ken
> On 21 Dec 2011, OccasionalFlyer <javaje...@yahoo.com> wrote in
exception" that is occuring when I run a program that I installed
successfully, in theory. I've been using earlier versions of the
program for years, and this is the first time I have ever had any
problem with it running. So, as noted above, the company that makes
the program said to remove it and then re-install after a clean boot
with no virus protection or other things. Using their instructions, I
pretty much hide and try to disable all the services that show up on
the serivces tab of msconfig. I don't have any idea service or
services might be preventing a good execution of the program. I know
that when I followed this procedure, I was able to install and run the
program, and when I reverted back to normal OS settings, the program
came up as expected. However, since I changed an option of the
program and that broke it (again an unhandled Win32 exception at start
up), I want to follow the procedure I was given. I don't know if the
services I cannot touch because of my permissions on the system matter
or not, nor why having all the services running would make any
difference to a standalone application, but something about the clean
boot state seemed to work correctly. I don't write software
specifically for the MS OS, however, and I know it's fairly
complicated. I'm just not seen any sort of dependency or blocker like
this in what I do wrote for various systems (Java and PeopleSoft
primarily).
One more point may be relevant. Several weeks ago I went to the
control panel-add/remove programs, and removed a couple of items that
looked to me like leftover pieces of Visual Studio 2008. I apparently
was wrong because whatever I removed brok MS Office. I am wondering
now if what I removed was a critical piece of XP, but I don't have any
way to know if I really broke XP, which still runs (as does MS Office
after re-installing it). Thanks. Sorry for the long response.
Ken
Char Jackson
Dec 22, 2011, 6:23:33 PM12/22/11
to
On Thu, 22 Dec 2011 12:51:19 -0800 (PST), OccasionalFlyer
<java...@yahoo.com> wrote:
>Just installing the software does not produce a working application.
>I have been buying and installing new versions of a particular
>software application for years, from version 4 through version 8. In
>general, I need to uninstall the previous version. I didn't do that
>this time initially. When I installed version 9 on my XP machine
>(running service pack 2), the installation completes but when I reboot
>the computer and try to start the program, the program shows a splash
>screen (and I can see processing happening at the bottom of the splash
>screen) and then simply stops .I reinstalled Visual Studio 2008, and
>the just-in-time debugger pops up and says that there is an unhandled
>Win32 exception . So I cannot just install the software and have it
>work.
I'm sure you have your reasons for keeping the name of this software a
<java...@yahoo.com> wrote:
>Just installing the software does not produce a working application.
>I have been buying and installing new versions of a particular
>software application for years, from version 4 through version 8. In
>general, I need to uninstall the previous version. I didn't do that
>this time initially. When I installed version 9 on my XP machine
>(running service pack 2), the installation completes but when I reboot
>the computer and try to start the program, the program shows a splash
>screen (and I can see processing happening at the bottom of the splash
>screen) and then simply stops .I reinstalled Visual Studio 2008, and
>the just-in-time debugger pops up and says that there is an unhandled
>Win32 exception . So I cannot just install the software and have it
>work.
secret.
I would get the computer updated to SP3 and apply all subsequent
updates, especially security updates. You might even run "sfc
/scannow" to help verify the integrity of the core OS files. Complete
scans with tools like Malwarebytes Antimalware and/or Superantispyware
and/or Microsoft Security Essentials will also help to verify the
integrity of the OS.
In parallel, I recommend that you ignore silly advice like disabling
core services from msconfig. That's not the way to do it, first of
all, and second, you shouldn't have to disable services in order to
install software.
Check your Event Viewer, especially the System and Application
sections, for relevant entries related to this software or to the
general health of the system.
Random thought: reinstall version 8 of your unspecified software, make
sure it works as you expect, then uninstall it before trying to
install the new version.
> As for the Administrator account, if that does not show up in the
>list of user accounts, I don't know how to access it or what the
>password is.
further your cause. You said you already have admin privileges. Just
know, for future reference, that there's another account available.
> In any case, how can I stop the "access denied" problem?
Windows trying to protect itself from what it thinks is a clueless
user. <g> It will do its best to prevent you from committing suicide.
BillW50
Dec 22, 2011, 6:43:32 PM12/22/11
to
On 12/22/2011 5:23 PM, Char Jackson wrote:
> I would get the computer updated to SP3 and apply all subsequent
> updates, especially security updates...
> I would get the computer updated to SP3 and apply all subsequent
Have you actually ran test computers with and without updates? If you
haven't, then what expertise do you speak from?
--
Bill
Gateway M465e ('06 era) - Thunderbird v3.0
Centrino Core Duo T2400 1.83GHz - 2GB - Windows XP SP3
Tim Meddick
Dec 22, 2011, 11:38:11 PM12/22/11
to
I have been watching from afar, this thread, and have got to clarify a
little misunderstanding that seems to have developed between the OP and
other readers....
It's due to the OP having made a small but important error in passing on
the instructions he was, apparently, given.....
This was when the OP stated ; "first click to hide all services and then
click to disable them" - he should have actually stated "to hide all
*Microsoft* services" - as that is what placing a tick in the "Hide All
Microsoft Services" checkbox does.
However, even then, I would be most hesitant to disable all 3rd-Party
services on a system, anyway. OTOH, maybe, if the idea was to stop these
[3rd-party] services while the problem software that the OP is trying to
get to work, is installed, then I guess that might be alright.
Given that there still may be some critical service that is being
disabled - as some PCs have their own manufacturer's software installed,
which would not be hidden (and therefore protected from being disabled)
when the checkbox is ticked.
Finally, as "Nil" says ; the proper way to disable services is through the
"Services.msc" Console (type "services.msc" at the prompt, or into the
"Run" box) but if one was trying to disable everything except Microsoft
services, all in one go, then perhaps using "msconfig.exe" would be the way
to do it (taking note of my earlier objections over how important 3rd-party
services might be).
==
Cheers, Tim Meddick, Peckham, London. :-)
P.S. But if the PC refuses to boot after disabling all 3rd-party services,
services can always be individually re-enabled by starting the Microsoft
Recovery Console from the XP Installation cd-rom recovery options. Once
the MS-RC is started, you would use the "enable" and "disable" commands to
configure services.
"Nil" <redn...@REMOVETHIScomcast.net> wrote in message
news:Xns9FC2EAA3...@127.0.0.1...
little misunderstanding that seems to have developed between the OP and
other readers....
It's due to the OP having made a small but important error in passing on
the instructions he was, apparently, given.....
This was when the OP stated ; "first click to hide all services and then
click to disable them" - he should have actually stated "to hide all
*Microsoft* services" - as that is what placing a tick in the "Hide All
Microsoft Services" checkbox does.
However, even then, I would be most hesitant to disable all 3rd-Party
services on a system, anyway. OTOH, maybe, if the idea was to stop these
[3rd-party] services while the problem software that the OP is trying to
get to work, is installed, then I guess that might be alright.
Given that there still may be some critical service that is being
disabled - as some PCs have their own manufacturer's software installed,
which would not be hidden (and therefore protected from being disabled)
when the checkbox is ticked.
Finally, as "Nil" says ; the proper way to disable services is through the
"Services.msc" Console (type "services.msc" at the prompt, or into the
"Run" box) but if one was trying to disable everything except Microsoft
services, all in one go, then perhaps using "msconfig.exe" would be the way
to do it (taking note of my earlier objections over how important 3rd-party
services might be).
==
Cheers, Tim Meddick, Peckham, London. :-)
P.S. But if the PC refuses to boot after disabling all 3rd-party services,
services can always be individually re-enabled by starting the Microsoft
Recovery Console from the XP Installation cd-rom recovery options. Once
the MS-RC is started, you would use the "enable" and "disable" commands to
configure services.
"Nil" <redn...@REMOVETHIScomcast.net> wrote in message
news:Xns9FC2EAA3...@127.0.0.1...
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