Sony MDP-V9K A piece of junk ?
Michael Smith
I entered the laser disk user community about 4 months ago with the
above player. I'm pleased to report its the worst purchase i ever
made. Its a fully featured AC3, DVD,CD, Karoke,LD player with dolby
AC3 output.
At the same time as buying the player i bought 3 LD's
Intermittently it would hang, skip, stop, fail to start on all three.
When it starts there is a very unimpressive clunking noise from inside
I took it back to Sony. They had it for eight weeks and after I
complained they asked me for my disks. They told me my disks were
faulty (guess what Sony Music). However out of the kindness of their
hearts they had replaced a laser head. Since then i've been loaned a
couple of DVD's Guess what they skip, jump, dont start The operation
of the machine seems to vary depending on how it feels on that
particular day. Sometimes I can skip to the next track using the
remote and sometimes I cant. Whenever there are credits at the end of
a Laser Disk there is noise on the sound track.
It also stick occasionally on the odd CD.
The player is now out of warranty ( you only get three months in
Singapore) and they will be happy to look at it again for cash.
I know intermittent faults are hard to find but I dont care any more.
If I were big company like Sony I would have replaced it by now. Can
anyone give me Sonys e-mail address in Japan because i want to tell
them exactly what i think - basically their products are crud and
their customer service is worse than useless
Me I think its a heat problem. The thing is obviously badly designed
as it has no ventilation and gets very hot. "Thus it works for a while
and then starts to fail intermittently. I've tried moving away from
all the other equipment but its made no damn difference. When I
suggested they might have been testing it in their shiny Sony air con
lab with the top off rather than emulating a real home situation they
gave me one of those really patronising looks that said "what do you
know pleb we're the experts"f$ck off back under your stone"
Personally I understand where George Michael was coming from - I
wouldnt my contract owned by these idots either
I vowed not to by Sony again after I tried to use a TV with Multi
language support in a foreign country. Guess what multi language does
not mean we support the standard of the country with that language -
and BTW that also has an intermittent fault where it once a week
flashes green characters on the screen. I've learned to live with
that but the LD player is useless
Never again - they dont give a sh&t
Mike Smith
Michael Smith
Dear Michael Smith:
Thank you for your message and for visiting our website.
Please contact Sony in your country. Following is the address
and phone number for Sony of Singapore:
SINGAPORE
Sony International Ltd.
401 Commonwealth Dr.
#02-01 Haw Par Technocentre
Singapore 149598
Tel: (65) 472-7708
Fax: (65) 378-1199
I hope this information is helpful. Please advise if you have
further questions, or if I may be of more assistance.
Sincerely,
Karen Bennett
Dear Michael Smith:
Thank you for your message and for visiting our website.
Please contact Sony in your country. Following is the address
and phone number for Sony of Singapore:
SINGAPORE
Sony International Ltd.
401 Commonwealth Dr.
#02-01 Haw Par Technocentre
Singapore 149598
Tel: (65) 472-7708
Fax: (65) 378-1199
I hope this information is helpful. Please advise if you have
further questions, or if I may be of more assistance.
Sincerely,
Karen Bennett
Michael Smith
Dear Karen
Thank you for your message. If i'd have been able to get any kind of
satisfaction from Sony Singapore i would have by now. I'm sick of Sony
using holding tactics to fob me off. If you dont think holding a
product for 8 weeks when the warranty period is 12 weeks sucks . If
you dont think that telling my disks are faulty but changing a part
anyway is curious, if you dont think that being able to play a video
CD in a $60 Goldstar Drive that wont play in a $700 Sony play sucks
then you ré probably working for the company you deserve
Its just taken me a whole weekend to watch the long Kiss Goodnight in
ten minute chunks because the damn player wont play for more than ten
minutes at a time
FIX MY PROBLEMS DONT FOB ME OFF. SONY IS A GLOBAL COMPANY I WANT
GLOBAL
SERVICE
What I want is:-
To speak to the regional manager for Sony Customer Service Asia
Since Sony have been unable to fix my player I want a new player and I
want
it now delivered to my house
An apology for the apalling service i have received from Sony
If I dont hear from Sony within 24 hours then I will assume that thIs
round
of negotiations is complete and move on to the next steps.
My next steps
are:-
To put an axe through the top of the Laser Disk play in front of the
Sony Singapore office and have a colleague take a number of photo. If
I can get press interest I will.
Within 24 hours post that photo on my web page and I will advertise
the page as widely as possible for as long As I am angry about this.
That will be a very long time.
Sue me - i'll be glad of the opportunity to put my case in front of
some publicity folks
Robert-
The unit don't support DVD. Sounds like you were fooled there....
Robert-
--
*-------------------------- rob...@unik.no -------------------------*
| Robert Lundemo Aas http://www.unik.no/~robert/ (9.7 mill. acc.)|
| "Stop Israel now!" |
*---------------------------------------------------------------------*
Kenny
MDP-V9 support VCD2.0, LD & CD only...
He wasn't fooled but his mind is a bit messed up ... Suffering from job
pressure in singapore??
Robert- <rob...@stop.spam-see.sig.for.address> 次寫入到主題
<5itquc$vq1$5...@doffen.uninett.no>...
Dennis L
michae...@gdc.com (Michael Smith) wrote:
>I entered the laser disk user community about 4 months ago with the
>above player. I'm pleased to report its the worst purchase i ever
>made. Its a fully featured AC3, DVD,CD, Karoke,LD player with dolby
>AC3 output.
>
>At the same time as buying the player i bought 3 LD's
>
>Intermittently it would hang, skip, stop, fail to start on all three.
>
>When it starts there is a very unimpressive clunking noise from inside
>
>I took it back to Sony. They had it for eight weeks and after I
>complained they asked me for my disks. They told me my disks were
>faulty (guess what Sony Music). However out of the kindness of their
>hearts they had replaced a laser head. Since then i've been loaned a
>couple of DVD's Guess what they skip, jump, dont start The operation
>of the machine seems to vary depending on how it feels on that
>particular day. Sometimes I can skip to the next track using the
>remote and sometimes I cant. Whenever there are credits at the end of
>a Laser Disk there is noise on the sound track.
>
>It also stick occasionally on the odd CD.
>
>The player is now out of warranty ( you only get three months in
>Singapore) and they will be happy to look at it again for cash.
Sony (IN MY OPINION) has gone to shit in the last 5 years.
Anyway, irregardless of the warranty period, if they did not properly fix it, it
still should be covered. If they had the thing for 60 days, that's 2/3 of the
warranty period, I would imaging you have another 90 from the day it was
returned for the same problem.
**To respond to me via email, remove the ..nospam from my address**