On Tue, 19 Sep 2023 00:45:04 +0000, Jim H <inv...@invalid.invalid>
wrote:
>On Mon, 18 Sep 2023 10:29:34 -0300, in
><
e1kggidj1ns4j3bhd...@4ax.com>,
lucr...@florence.it
>wrote:
>I totally fail to understand why anyone spends hours on the phone
>trying to cancel a subscription. If any place makes it that hard to
>do, they deserve no courtesy. Contact your bank, credit card company,
>whatever they're charging and ask that the charge be taken back and no
>more charges be paid. Tell them why... that it's impossible to contact
>them to cancel the subscription. You could ask for confirmation that
>nothing else will be paid if you want a bit more peace of mind.
>
>However... when we all signed up we were given an acount with link,
>username and password.
>
>Here's the link
>
https://newsaccount.forteinc.com/
>
>I just logged into my account and assume I could cancel it if I wanted
>to.
I tried that, first for assistance, then when none came and the
service deteriorated further, I tried it to say cancel. Whenever I
messaged I received an almost instant response saying my problem was
being attended to?
They have now had three months payment for no service, so I figure the
only way is to block the payment at my bank, not quite as easy as I
thought it would be :(