Not here. Do you want to check the below, or do you want to give up?
Agent's MIME types
If your Agent MIME types are set up with one MIME type (e.g.
"image/jpeg") and the picture attachment is sent with a different
MIME type (say "application/octet-stream" or "image/jp2"), then
_obviously_ it is not going to work.
When you say Agent forgets, as far as I can see this may be caused
by you receiving an attachment with different MIME Type to the one
you have set up.
You should check the MIME type which the attachment has:
1. Select a downloaded message
2. Go to "Message >> Index"
3. In the "Items" box, select the line with the attachment
4. Note the following values below the attachment box:
* Type: (the MIME Type)
* Encoding: (the attachment encoding)
# When the encoding is NOT yEnc or uuencoded, the attachment's
MIME Type is set the sender or their posting program.
# When the encoding is yEnc or uuencoded, the attachment's
MIME Type is set by your Agent at the point when the body is
downloaded (and not later).
I don't have access to your computer and I cannot check for you.
You will need to check yourself.
Windows default settings
Windows has changed where in the registry the file type
associations are stored. There is the old place which is still
used by XP-compatible programs, and the new place which is used
by programs designed for more recent versions of Windows.
When you say Agent forgets, as far as I can see this may be caused
by you looking at Windows 10 Default Programs which is showing you
the setting in the new Registry location at (say)
[HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.jpeg\UserChoice]
while XP-compatible Agent has the association from the old location
at (say)
[HKCR\.jpeg] (default) = foonly_jpeg
[HKCR\foonly_jpeg\shell\open\command] (default) = C:\Program Files\FoonlyView\foonlyview.exe "%1"
You should confirm both places are set correctly to the same program,
and that will probably involve using the Windows Registry Editor.
I don't have access to your computer and I cannot check for you.
You will need to check yourself.
--
Kind regards
Ralph