Agent 1.93 and Agent 4 won't run.

[Gordon Gordonplex]

Win10, fully updated, one Pro and one not

I have 3 versions of Agent that all used to work and they stopped. On my desktop computer, I normally use agent1.93, but I have been using the laptop and only used the desktop about a month ago to post a couple things

Then about 2 weeks ago, it wouldn't even start. I'd click and if I clicked on the icon the desktop the little blue circle would be there for a few seconds. If I clicked where it's pinned to the taskbar nothing at all happened.

Event Viewer calls it an Event 1001, but it calls a lot of things that.
Level 4, APPCRASH

Continuing my story, that was 2 weeks ago. I tried to fix it but didn't know how to read the error files listed below. (The only text file is temp and it's gone now.) I also have other error files when I run Everything and search for Agen, but I can't find them now. :-(

Then tonight, after restarting windows, but not seeing any system updates, the version on my laptop, the version I use every day, stopped working. It too does nothing when I click on the task bar, except write an error file

I finally found on the web a post by Ralph that reminded me of the name of the install file, so I reinstalled Agent 1.93 into the same locations but no change. It's paid for and registered.

Has something happened to Windows that might have affected both computers. Can I remedy it.

Right now I'm using groups.google.com

More of the error message
agent.exe
1.93.576.0
b2102d91
StackHash_5c80
0.0.0.0
00000000
c000041d
PCH_62_FROM_unknown+0x00000000

\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER46CF.tmp.mdmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4847.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4887.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER48A6.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4905.tmp.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_agent.exe_64e4de5a5aebae741324eb1e7f58d97035e11111_97409d5f_58a7e5ca-3bdb-463e-83c9-8fcc9c5d56e5

0
0a529edb-6436-4d5b-9130-32cd3ff072ec
268435456
86c5cde41c828b9a49b074df4b5fddbf
0

[Enas_Yorl]

Gordon Gordonplex <bobbybu...@gmail.com> wrote in
news:f224f35b-8f98-4cee...@googlegroups.com:

happy to help