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[Individual] ClickandBuy to discontinue business activities

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NetNews Team Individual.NET

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Dec 4, 2015, 12:05:55 PM12/4/15
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Hello,

ClickandBuy, the company formerly known as Firstgate, has announced
their closing of business in the first half of 2016.

When News.Individual.NET started up, many of our users made use of
ClickandBuy to enter into a self-renewing subscription, which will
need to be converted to one of our remaining payment options, PayPal
and EU bank transfer.

While we are currently waiting for definitive information from
ClickandBuy, we expect having to convert all self-renewing
subscriptions with renewal dates after 01 February 2016 to one-time
payments. Affected users will receive an e-mail when their account
has been converted, as well as the usual two reminder e-mails for
pre-paid accounts in due time before expiry.

IMPORTANT: The closing of ClickandBuy does not mean any loss of
usage time already paid for! It will only affect the options for
future payments.

Users not wanting to wait for the conversion can switch to one-time
payments at any time as explained in our FAQ:

http://news.individual.net/faq.php#4.10

The FAQ also explains how the information in the "My Account" section
of our website can be used to find out if an account is affected by
the closing of ClickandBuy. "My Account" is also the place to update
the e-mail address we use for administrative communication.

For our users valuing the convenience of automatic renewals, we are
sorry that we will not be able to offer equivalent functionality in
the future. However, some banks offer standing orders with a yearly
frequency. Alternatively, the usage fee for several years can be
transferred en bloc - this may also make bank transfers a viable
option for users outside the Euro area, where bank charges may be
significant.

We are wishing all our users happy holidays!

The team at News.Individual.NET

DevilsPGD

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Dec 16, 2015, 8:25:29 PM12/16/15
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In the last episode of <2015-12-04.Cl...@fu-berlin.de>,
ne...@individual.net (NetNews Team Individual.NET) said:

>For our users valuing the convenience of automatic renewals, we are
>sorry that we will not be able to offer equivalent functionality in
>the future.

Have you looked at alternate payment processors? Stripe comes to mind as
being friendly and easy to integrate.

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