Install Epson Scan Windows 10

[January Winslette]

When you connect a scanner to your device or add a new scanner to your home network, you can usually start scanning pictures and documents right away. If your scanner doesn't automatically install, here's some help to get things working.

Install Epson Scan Windows 10
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If you use wireless access points, extenders or multiple wireless routers with separate SSIDs, you'll need to ensure that you're connected to the same network as the scanner for your PC to find and install it.

If your scanner is included in a multifunction or All-In-One printer, you may only see the name of your printer. To see your scanner, under Printers & scanners, select your installed printer, select Manage, and then choose your scanner.

The Epson ScanSmart software must be installed from your scanner's Driver and Utilities Combo Package. Click here to search for your scanner and download the recommended Drivers and Utilities Combo Package.

To make sure your Epson ES-400 scanner is running properly, it is necessary to download and install the latest Epson ES 400 driver on your Windows 11/10 PC. How to do this work? Follow the handbook here given by MiniTool to easily update/install the driver.



It is recommended to download Drivers and Utilities Combo Package Installer. This file can help install everything you need to use your Epson ES-400 scanner, including scanner driver and Epson Scan 2 Utility, Epson ScanSmart, and Epson Software Updater.

Of course, you can only install the scanner driver and Epson Scan 2 Utility by clicking the first Download button from the Drivers section based on your needs. After getting one installation file, double-click this exe file to start the installation.

In addition to updating the Epson ES-400 driver to the latest version via the official website, you can try other ways, for example, go to Device Manager > Imaging Devices, right-click the scanner and choose Update driver; or download a professional driver update tool like Driver Easy to download Epson ES 400 driver and install it on your Windows 11/10 PC.

You can run the compatibility troubleshooter, run the scanner in Compatibility Mode, and update or reinstall the scanner driver. To know details about these operations, refer to our previous post - Fix: Epson Scanner Not Working/Connected on Windows 10/11.

Read NextFix: 'The scanner is in use or unavailable' (E1460-B305) EpsonHow to Scan To Email On A Epson WF-3540How to Perform a Port Scan on your Network using Port Scanner[PS4 FIX] Cannot Communicate Using SSL.no-icon:beforedisplay:none; By Kevin ArrowsMay 11, 2022 7 minutes readKevin is a certified Network Engineer " context":"http:\/\/schema.org"," type":"Article","dateCreated":"2018-04-22T11:55:34-05:00","datePublished":"2018-04-22T11:55:34-05:00","dateModified":"2022-05-11T07:32:02-05:00","headline":"Fix: Epson Scan cannot communicate with the Scanner","keywords":[],"url":"https:\/\/appuals.com\/fix-epson-scan-cannot-communicate-with-the-scanner\/","description":"Epson scanners are very popular in the scanning industry and have made way to millions of homes and corporate offices around the world. Epson scanners may either be standalone or may be integrated wit","articleSection":"Microsoft Windows","articleBody":"Epson scanners are very popular in the scanning industry and have made way to millions of homes and corporate offices around the world. Epson scanners may either be standalone or may be integrated with a printer facility. They are known for their robustness and their ability to scan clear documents and images.\r
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There has been an arising problem with Epson scanners where the scanner application fails to scan for any documents. This problem can be traced back to a number of different reasons ranging from problems in the scanner drivers to incorrect configuration of the network.\r
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Note: This article is meant for all operating systems (Windows 10, 8, and 7). It also includes workarounds when after updating to Windows 10, the scanner fails to work.\r
Solution 1: Running Scanner Software with Administrative Privileges\r
The first and foremost thing you should try is running the scanning application with administrative privileges. Many applications that require input from an external source require you to grant them administrative privileges so they can perform all of their operations without any interference or security checks. You should change the application\u2019s settings and allow administrative access.\r
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\tRight-click on Epson Scan and select \u201cProperties\u201d.\r
\tOnce in properties, select the \u201cCompatibility\u201d tab and check \u2018Run this program as an administrator\u2019. You can also run the application in compatibility mode later on if only administrator privileges don\u2019t solve the problem.\r
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\tPress Apply to save changes and exit. Now power off your scanner facility and remove the USB cable\/disconnect from the network. After a few minutes, set up the scanner again and see if you can scan successfully.\r
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Note:\u00a0Your account should have admin powers to execute this method. Make sure to make your account an admin before trying this out.\r
Solution 2: Fixing Wireless Connection\r
In numerous cases, the Epson scan application fails to associate the scanner with the network LAN address automatically. This issue arises if you are connecting to the scanner using a Wireless Network. While you can still search for addresses automatically within the application, it fails to do most of the time. To counter this issue, we can manually add the address by fetching it from the command prompt and make your scanner working again in no time.\r
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\tLaunch Epson Scan Settings. You can either open the application from a shortcut or search for it using Windows search.\r
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\tOnce in Scan Settings, click on Add underneath Network Scanner Address. Make sure that you are selecting the correct scanner using the option at the top of the window.\r
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\tNow you will be greeted with a screen like this. Now we will navigate to the command prompt, fetch the correct address and insert it in the Enter address \r
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\tClick the Windows icon, type \u201ccmd\u201d in the dialogue box and open the application.\r
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\tType in the command \u201cipconfig\u201d in the command prompt and press Enter. Once in the command prompt, copy the field \u201cDefault Gateway\u201d.\r
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\tNow enter this default gateway in your browser and access your router. Your router\u2019s administrative interface may differ from other routers. Once you are logged into your router, check the list of attached devices to the network.\r
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As you can see, the IP Address of the scanner is \u201c192.168.0.195\u201d in this case. You can enter this address in your browser and if successful, you will be able to open the scanner\u2019s properties.\r
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\tNow head back to the Scanner application, enter the address of the scanner and press Apply. If successful, your scanner will be successfully added and you will be able to use the scan utility without any problems.\r
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\tYou can also press the \u201cTest\u201d button and see if the connection is successful.\r
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Solution 3: Using Shorter USB Cables\r
Although many tech manufacturers claims their devices can be connected using very long USB cables, only a few of them live up to their spoken words. In a nutshell, the more you prolong a USB cable for the connection between scanner and computer, the more signal losses will occur.\r
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With this being said, if you are using the scanner on the other side of the room, you should fetch another USB cable which is of\u00a0shorter length and try connecting the scanner. Relocate it closer to your temporarily and check if this workaround works. If it does, it means there was the loss of signals and it was causing the computer not being able to communicate.\r
Solution 4: Restarting Shell Hardware Detection\r
The Shell Hardware Detection service monitors and provides notifications for Autoplay hardware events. This service is used as the main tool for detecting when other hardware is plugged into your system. This service is responsible for detecting scanners, printers, removable storage devices, etc. If there is a problem with this service, your computer might not detect the scanner. We can try restarting this service and reconnect the scanner and see how this goes.\r
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\tPress Windows + R, type \u201cservices.msc\u201d in the dialogue box and press Enter.\r
\tSearch for the service \u201cShell Hardware Detection\u201d. Right-click on it and select \u201cProperties\u201d.\r
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\tMake sure that the startup type is set to \u201cAutomatic\u201d. Now close the window, right-click on the service once again and select \u201cRestart\u201d.\r
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\tNow unplug\/disconnect your scanner with your computer. Wait for a couple of minutes before plugging it back in. If Shell Hardware Detection was the problem, your computer should recognize the scanner immediately.\r
\tAlso, try restarting the Windows Image Acquisition Service in the same manner.\r
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Solution 5: Turning off Password Protected Sharing \r
Password protected sharing is a security mechanism that ensures that the sharing of files and folders over the network is safe. If it is turned on, people on your network will not be able to access the files on your computer unless they enter the password provided by you manually. There were frequent cases reported where this very mechanism was causing problems for the scanner to connect. We can disable this mechanism, reconnect the scanner and see how it goes. You always revert back the changes if things don\u2019t go our way. We will also check if Printer Discovery is turned on.\r
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\tPress Windows + S, type \u201cadvanced sharing\u201d in the dialogue box and open the application.\r
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\tClick on Private and check the option Turn on file and printer sharing. Do the same for Guest or Public network.\r
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\tNow press All Networks and disable password protected sharing by checking \u2018Turn off password protected sharing\u2019.\r
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\tClick on Save Changes present at the bottom of your screen. Now unplug\/disconnect your scanner with your computer. Wait for a couple of minutes before plugging it back in. Now check if you can use the scanner utility without any problems.\r
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Solution 6: Changing from LPT1 to USB 001 Virtual Printer Port\r
Line Print Terminals belong to the rather old technology of connecting printers and scanners to your computer. Nowadays, most of the printers have transitioned from LPT to USB. We can try changing the ports of the printer and see if this makes any difference. This issue was particularly known to work for users who lost the functionality of the scanner after migrating to Windows 10.\r
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\tPress Windows + R, type \u201ccontrol panel\u201d in the dialogue box and press Enter.\r
\tOnce in the control panel, click on the option \u201cLarge icons\u201d present at the top-right side of the screen and select \u201cDevice and printers\u201d.\r
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\tRight-click on the Printer and select \u201cProperties\u201d.\r
\tNow click on \u201cPorts\u201d and change the ports from \u201cLPT1\u201d to \u201cUSB 001\u201d.\r
\tNow unplug\/disconnect your scanner with your computer. Wait for a couple of minutes before plugging it back in. Now check if you can use the scanner utility without any problems.\r
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Solution 7: Resetting Windows Image Acquisition (WIA)\r
Another workaround which we can try before updating the drivers of the scanner is resetting Windows Image Acquisition service. This service is related to capturing the images when you scan using your computer. It is an application programming interface (API) that enables graphics software to communicate with imaging hardware such as scanners.\r
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This process is a core part of fetching the required scanner document into your computer. Resetting this service can fix any problems if it was at fault.\r
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\tPress Windows + R, type \u201cservices.msc\u201d in the dialogue box and press Enter.\r
\tOnce in services, navigate through all the entries until you find \u201cWindows Image Acquisition\u201d. Right-click on the service and select \u201cRestart\u201d.\r
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\tNow unplug\/disconnect your scanner with your computer. Wait for a couple of minutes before plugging it back in. Now check if you can use the scanner utility without any problems\r
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You can also try stopping the service and starting it later on manually if resetting doesn\u2019t work.\r
Solution 8: Updating Scanner Drivers\r
If all the above solutions don\u2019t work, we can try updating the scanner drivers. You should navigate to the manufacturer\u2019s website and download the latest scanner drivers available. Make sure to download the exact drivers meant for your printer. You can look for the model number present on the front of your printer or in its box.\r
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Note: There are a few cases where a newer driver doesn\u2019t work. In that case, download an older version of the driver and install it using the same method described below.\r
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\tPress Windows + R to launch the Run Type \u201cdevmgmt.msc\u201d in the dialogue box and hit Enter. This will launch your computer\u2019s device manager.\r
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\tNavigate through all the hardware, open the sub-menu \u201cImaging devices\u201d, right-click on your scanner hardware and select \u201cUpdate driver\u201d.\r
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Note: If your scanner is inbuilt with your printer, you should update the drivers of your printer using the same method explained below. In that case, you should look in the category of \u2018Print Queues\u2019.\r
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\tNow Windows will pop a dialogue box asking you which way do you want to update your driver. Select the second option (Browse my computer for driver software) and proceed.\r
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Select the driver file you downloaded using the browse button when it appears and update it accordingly.\r
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\tRestart your computer and check if the problem gets resolved.\r
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Note: If updating the drivers don\u2019t work, you should exit all the scanner applications and uninstall them accordingly. Now go back to the device manager and uninstall the scanner\/printer by right-clicking it and selecting \u201cUninstall\u201d. Once uninstalled, unplug the scanner and download the latest drivers from the website and install them after you plug the hardware again.\r
Tips:\r
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\tTry disabling your antivirus software (you can use Windows Defender temporarily).\r
\tUninstall Epson Scan, open Windows Explorer and navigate to \u201cC:\\Windows\u201d. Locate \u201ctwain_32\u201d and rename it for example \u201ctwain_old\u201d. Restart your computer and reinstall Epson Scan.\r
\tCheck if there are any restrictions on the network which are causing the printer to not connect. Also, add the \"\u00a0 C:\\WINDOWS\\twain_32\\escndv\\escndv.exe\" to Windows Defender, Firewall and Antivirus exceptions.\r
\tMake sure that correct network configurations are entered in the scanner hardware if you are connecting a network.\r
\tEnsure that the USB ports are working perfectly on your computer where you are plugging the hardware.\r
","publisher":" id":"#Publisher"," type":"Organization","name":"Appuals.com","logo":" type":"ImageObject","url":"https:\/\/appuals.com\/wp-content\/uploads\/2022\/10\/apuals_new_logo_B-1.png","publishingPrinciples":"https:\/\/appuals.com\/about\/#go-to-editorial-guidelines","sameAs":["https:\/\/facebook.com\/appuals","https:\/\/twitter.com\/appuals","https:\/\/www.linkedin.com\/company\/appuals\/","https:\/\/www.youtube.com\/channel\/UCR--2QnA0vYBfqsmSI3pQ9g","https:\/\/www.crunchbase.com\/organization\/appuals"],"author":" type":"Person","name":"Kevin Arrows","url":"https:\/\/appuals.com\/author\/admin\/","description":"Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget.","jobTitle":"Network Engineer","sameAs":["https:\/\/www.linkedin.com\/in\/kevin-arrows-228294216\/","https:\/\/twitter.com\/appuals?lang=en"],"knowsAbout":["Cisco, Windows, Microsoft, AWS, Azure, VMWare"],"alumniOf":" type":"Organization","Name":"Brunel University","mainEntityOfPage":" type":"WebPage"," id":"https:\/\/appuals.com\/fix-epson-scan-cannot-communicate-with-the-scanner\/","breadcrumb":" id":"#Breadcrumb","image":" type":"ImageObject","url":"https:\/\/cdn.appuals.com\/wp-content\/uploads\/2018\/04\/2-17.jpg","width":1200,"height":196 Facebook Twitter LinkedIn Reddit Share via Email Print ABOUT THE AUTHOR Kevin ArrowsNetwork Engineer (LAN/WAN) | Email Twitter LinkedIn
Kevin is a dynamic and self-motivated information technology professional, with a Thorough knowledge of all facets pertaining to network infrastructure design, implementation and administration. Superior record of delivering simultaneous large-scale mission critical projects on time and under budget. Load Comments Microsoft WindowsWindows High CPU UsageWindows UpdatesWindows EXE File ErrorsWindows VirtualizationWindows GeneralWindows TroubleshootingWindows NetworkingWindows DisplayWindows SetupWindows PrivacyWindows AudioWindows Blue ScreenWindows File InformationVirus & Malware RemovalWindows DLLPrograms and AppsWindows TipsWindows SecurityFile Conversion Appuals | Unit 21234, PO Box 7169, Dear Hay Ln, Poole, BH15 9EL, UK editor appuals.comAbout Privacy PolicyCookie Policy Terms & Conditions Editorial Guidelines Affiliate Disclosure Contact UsCopyright © 2014-2022 All Rights ReservedFacebookTwitterLinkedInYouTube Back to top button Close Search for: FacebookTwitterLinkedInYouTube.wptp z-index: 108; width:380px; background:#f5f5f5; bottom: 20px; right: -380px; position:fixed; border-radius:5px; box-shadow: 0px 25px 10px -15px rgba(0, 0, 0, 0.05); transition: 0.5s; Expert Tip
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