Vizio TruVolume working backwards!!??

m...@privacy.net

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Jan 30, 2010, 12:12:24 PM1/30/10

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I have a Vizio with TruVolume

Its a feature designed to "maintain a comfortable
listening level when a commercial on or changing
channels"

However, when I have it set to ON, the volume is ALL
over the place! Even varying up/down within same show!

Bought the TV at Costco so no problem taking it back.
But WTH is wrong here? A firmware issue?

I'm using basic cable TV with internal speakers and no
set top boxes of any kind

LightByrd

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Jan 30, 2010, 12:53:44 PM1/30/10

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<m...@privacy.net> wrote in message
news:oop8m5lnh9vqv4an1...@4ax.com...

I have a Sony XBR CRT with the same feature.
Doesn't seem to do much!
Don't understand, since all it involves is a compressor/limiter, which has
been used in audio since the vacuum tube days

--
Regards,
Richard Harison

UCLAN

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Jan 30, 2010, 2:20:32 PM1/30/10

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m...@privacy.net wrote:

> I have a Vizio with TruVolume
>
> Its a feature designed to "maintain a comfortable
> listening level when a commercial on or changing
> channels"
>
> However, when I have it set to ON, the volume is ALL
> over the place! Even varying up/down within same show!

So, my suggestion of a week ago helped (Vizio 23" Razer LED TV audio
all over the place!!) Have you contacted Vizio? SRS?

http://www.srslabs.com/content.aspx?id=182

m...@privacy.net

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Jan 30, 2010, 4:35:14 PM1/30/10

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"LightByrd" <r...@noway.invalid.com> wrote:

>I have a Sony XBR CRT with the same feature.
>Doesn't seem to do much!
>Don't understand, since all it involves is a compressor/limiter, which has
>been used in audio since the vacuum tube days

When I turn it OFF... it actually is less of a pain....
of course TV ads blast the sound up tho.

Id like to *keep* the TV..... but just want to make
sure this is not a "defect"

m...@privacy.net

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Jan 30, 2010, 4:38:23 PM1/30/10

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UCLAN <inv...@invalid.com> wrote:

>So, my suggestion of a week ago helped (Vizio 23" Razer LED TV audio
>all over the place!!) Have you contacted Vizio? SRS?

No... I haven't contacted them cause number one I want
to make sure I'm not imagining this and wondered if
anyone else has this problem with SRS

And two.... wanted to get my facts together BEFORE
calling.

I seriously doubt I will get a straight answer from
either company..... given today's customer service and
I don't relish spending hours on the phone getting a
real human being.

It may just be easier to return to Costco and try
another brand

But thanks for your input

JimH

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Jan 30, 2010, 6:59:28 PM1/30/10

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I have a 55 inch Vizio that I've had for about 2 months. I don't
normally use the TV audio, but I tried it so I could respond to your
question. It does seem to vary somewhat with SRS TrueVolume turned on.
When I turned it off, it sounded fine.

If it affect many Vizio TV sets, it might be worth contacting them. They
may have a new firmware release for it.

--
Jim

m...@privacy.net

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Jan 30, 2010, 7:02:04 PM1/30/10

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JimH <Ji...@invalid.net> wrote:

>If it affect many Vizio TV sets, it might be worth contacting them. They
>may have a new firmware release for it.

Thanks for checking Jim!

I will contract someone next week

UCLAN

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Jan 31, 2010, 1:04:38 AM1/31/10

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m...@privacy.net wrote:

>>So, my suggestion of a week ago helped (Vizio 23" Razer LED TV audio
>>all over the place!!) Have you contacted Vizio? SRS?
>
> No... I haven't contacted them cause number one I want
> to make sure I'm not imagining this and wondered if
> anyone else has this problem with SRS
>
> And two.... wanted to get my facts together BEFORE
> calling.
>
> I seriously doubt I will get a straight answer from
> either company..... given today's customer service and
> I don't relish spending hours on the phone getting a
> real human being.

Man, that's a defeatist attitude. You've given up before trying. Sad.

> It may just be easier to return to Costco and try
> another brand

Packing it all up and traveling to Costco may be easier than making
a phone call?

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Jan 31, 2010, 7:22:19 PM1/31/10

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Whether or not it's a defect, why would you want to keep something
which irritates you? CostCo, in addition to having a good consumer
return policy also has "tech support."
http://preview.tinyurl.com/y9p83x3
Have you communicated with them?

ph1...@gmail.com

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Jan 30, 2014, 11:16:49 AM1/30/14

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Same issue here!! W/o srs true volume, it works fine. Very annoying.

ath...@wind.net

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Jan 30, 2014, 11:22:22 AM1/30/14

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On Thu, 30 Jan 2014 08:16:49 -0800 (PST), ph1...@gmail.com wrote:

>Same issue here!! W/o srs true volume, it works fine. Very annoying.

Huh?

Barry

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Feb 8, 2014, 10:06:45 AM2/8/14

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I had an older Vizio sound bar and had to get rid of it because the volume was so unpredictable that the unit was not usable. Called Vizio but they were no help.

I decided to replace it with a newer Visio model, which allows switching the TruVolume feature off. I can live with loud ads (if necessary) but not when the unit randomly drops dialogue so low it's inaudible.

jewel...@hotmail.com

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Nov 3, 2014, 8:42:56 PM11/3/14

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i have the same issue. 42" Vizio w SRS TruVolume. i leave it OFF. when its ON, it seems to boost everything louder than everything else. sometimes loosing the dialogue behind the background music. when OFF, i have "some" sense of dynamics, and its much easier on my ear, even if the commercials are much louder than the program.
I think part of the problem is the audio is being processed by the local station or cable provider before it hits your TV. being an audio engineer myself, who has not only worked at TV stations, but has built a few, they process the A/V signal before its re-broadcast to the home viewers. so in alot of ways, your getting double processing with the TruVolume ON. and in more rural areas, that could easily be tripple or quadruple processing! its CRUSHED by the time it gets to your set.

ritc...@pantheremail.com

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Apr 21, 2015, 3:20:35 AM4/21/15

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Kind of raising a Dracula thread here, but jewel has got this spot on. It's a reprocessing issue. Most people these days are watching their TV programs through a cable or satellite box that has audio processing capability. Vizio recommends shutting off any audio processing on your cable box and controlling the audio only through the television. If this is undesirable or impossible, Vizio says to shut off TruVolume on the TV. I use my Vizio with an HTPC, and I really like being able to control everything with just one remote. With TruVolume on, I have to set my HTPC volume to full and use the TV remote for sound. With TruVolume off, I can use my smartphone app to control volume via the HTPC.

broth...@gmail.com

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Jul 11, 2018, 5:58:09 AM7/11/18

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Hello 2018..

Found this thread from a search due to similar issues I'm having with Vizio SRS Tru Volume... Using Amazon FireTV box and the volume of different episodes of same shows on Hulu, Amazon video, Netflix, Crackle vary many times.. And the dialog is very muted or subdued while the sound effects and background music is pronounced.
Turned SRS Tru Volume off and these problems cease.