OT: Tech Support - (Rant inside)
Wickeddoll
the customer is saying! I'm about to get DSL through my local phone company
(Finally, WOOHOO!), so rather than change my email address, I thought I'd
just keep my Earthlink account, with limited access (10 hours per month), so
I wouldn't have to notify everyone of the change. I also figured that since
we'll be moving to another base sometime over the summer, I'd need a dialup
account until we settled in. I wasn't sure if it was the connection that was
10 hours, or access to the mailbox, so I called Earthlink Tech Support to
find out for sure, before changing to limited. You can tell he's doing a
script, and not actually paying attention to what I was saying! I'm 'you',
obviously. Here's how it went...
*****************************************************************************
*******************
Neil R: I see that your bill plan is unlimited.
Neil R: EarthLink offers a limited usage plan called EarthLink Limited. This
plan includes 10 hours of dialup access for $9.95 per month. Additional hours
used are billed at the rate of $1.00 per hour. The plan also includes a 10 mb
personal web site. Only one mailbox is included with this account. Additional
mailboxes and aliases will be charged at $4.95 each.
you: right, but I'm about to get DSL thru Qwest. However, I thought I might
keep a lower-priced EL account, as we move a lot (military)
you: so the limit is on the connection, not the use of the account. In other
words, I could connect with Qwest, and use that connection for the email
account? If not, there's no way I'm paying $22 for an account I'm only using
for email
Neil R: Do you wish me to change the bill plan to Limited? If I change the
plan now, please note that the change will come effect from next cycle date.
you: please verify what I just said first
Neil R: Do you wish to cancel this account?
you: you haven't answered my question - please scroll up and read it
Neil R: Please hold on for a moment.
you: k
Neil R: If you want to retain EarthLink's email address, you can change the
bill plan to Limited.
you: but what is the effect if I use the other connection to access the EL
email account? If I don't connect with EL, does the usage count?
you: I don't know how to make the question any clearer, sorry
Neil R: If you don't connect to EarthLink, the usage does not count.
you: great - then I'd like it to go to limited :)
you: I know I've already paid for this month
Neil R: Do you wish me to change the bill plan to Limited now?
you: yes
GRRRRRR
Natalie
--
The best gamer and chat network in the IRC universe!
"Wicked little doll, you are not human"
"Wicked little doll, you have no soul"
(David Byrne, 1997)
---
Outgoing mail is scanned by both Norton Anti-Virus and AVG
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Karen Chuplis
wickeddoll195...@yahoo.com wrote on 1/14/04 11:47 PM:
They are idiots. However, I can answer your question. YOu *can* use the
earthlink email through other access and not rack up usage. I do it all the
time. I keep it just for back up since half my living is made online. Never
want to be without. I have an alltel DSL connection but until recently when
I was completely "found" by spammers, I used my earthlink email address with
no usage charges. You just want to set your outgoing mail server to whomever
you are using access from. HTH. Have some chocolate and forget about the
dork.
Karen
ClabberHead 4.01
"Karen Chuplis" <kchu...@alltel.net> wrote in message
news:BC2B88F5.15099%kchu...@alltel.net...
No, *THEY* are not idiots, they have to act that way because that have to
assume that the customer is an idiot. I've worked in places like that
before, and I'd say you have to repeat the same thing over and over to most
people at least 3 times before they get it. Plus you don't want to change
anything about a person's account without verifying exactly what they want
to do at least twice. It's not you, it's the idiot that said they want to
change it a certain way, then changed their mind 10 seconds after you change
it. If you've never worked on the phone with the general public, you
should, then you'd have more respect for all the crap they have to put up
with every day for little wages!
</rant>
--
ClabberHead 4.01
aka
Iron Chef Atkins
Al-Team #"e" to 27 decimal places (2.71828182845904523536028747...)
"Think about how stupid the average person is, then remember half of them
are stupider than that!" - George Carlin
Derek
ClabberHead 4.01 rolled initiative and posted the following:
> *********** *
<re-rant>
Actually, they are idiots because they are unable to listen to the
needs of the caller. They are idiots because they simply run
through the script rather than think for themselves. They are
idiots because they don't answer the question asked.
All of your points about the idiot callers are valid, as is the
comment about all the crap they have to put up with. I've done tech
support, as has my brother-in-law. I know how stupid callers can be
(We actually had someone ask about the cup holder on their PC. It's
not just an urban legend.)
But when I've called tech support, explained my situation and then
have to explain it again in the order of the script - I'm left with
the perception that the person on the other end of the line either
isn't paying attention or doens't know how to do the job.
If the support person was paying attention to my situation -
explained in minute technical detail - he or she already knows the
answers to the questions. But they are trained to check boxes, not
to think and pay attention. It is rare that I find someone on the
other end of the line who conveys confidence in the knowledge of
the field and actually makes me feel better for having called tech
support.
It's one of the reasons I spent the time to learn most of what I
needed to know myself. There are those tech support personnel who
know what they're doing, but it's the minority of them in my
experience.
</re-rant>
--
Derek
When birds fly in the right formation, they need only exert half
the effort. Even in nature, teamwork results in collective
laziness.
Janet
"Wickeddoll" <wickeddoll195...@yahoo.com> wrote in message
news:bu59hv$d5n9c$1...@ID-125536.news.uni-berlin.de...
> These guys ought to do less script reading and more paying attention to
what
> the customer is saying! I'm about to get DSL through my local phone
company
> (Finally, WOOHOO!), so rather than change my email address, I thought I'd
> just keep my Earthlink account, with limited access (10 hours per month),
so
> I wouldn't have to notify everyone of the change. I also figured that
since
> we'll be moving to another base sometime over the summer, I'd need a
dialup
> account until we settled in. I wasn't sure if it was the connection that
was
> 10 hours, or access to the mailbox, so I called Earthlink Tech Support to
> find out for sure, before changing to limited. You can tell he's doing a
> script, and not actually paying attention to what I was saying! I'm
'you',
> obviously. Here's how it went...
>
>
Well Natalie, I tried to get Earthlink DSL about 4 years ago. They
precertified my address and put the order through. 4 months later I haven't
heard anything from the phone company so I contacted one of their managers
through a newsgroup. It seems they assigned the order to Bell South, which
dosen't service Columbus Oh. One month later I call again. Now they told me
COVAD cancled the order beause I lived too far from the CO. A year later I
signed up for Time Warner cable. I could have stayed with Earthlink, but I
went with Road Runner instead.
Wickeddoll
> wickeddoll195...@yahoo.com wrote on 1/14/04 11:47 PM:
>
> earthlink email through other access and not rack up usage. I do it all the
> time. I keep it just for back up since half my living is made online. Never
> want to be without. I have an alltel DSL connection but until recently when
> I was completely "found" by spammers, I used my earthlink email address
with
> no usage charges. You just want to set your outgoing mail server to
whomever
> you are using access from. HTH. Have some chocolate and forget about the
> dork.
>
> Karen
>
Oh he finally gave me the answer, but guess what? HE FUCKED IT UP ANYWAY! I
told him I wanted the 'limited' account (10 bucks a month), rather than
unlimited, which happened to be a startrek.net account. I knew the Trek
alias would be gone, and my addy would revert to 'earthlink.net', but that
fuckwit only changed me to an *unlimited* regular Earthlink account (22 bucks
a month)! Gawd, what a moron! I got the email saying I was going to a
regular Earthlink account, not the limited one, that I asked for! I
promptly send a reply that was....let's just say, not pleasant.
GRRRRRRR
Natalie
Wickeddoll
"ClabberHead 4.01" <cla...@gt.rr.com.I.Hate.Spam> wrote in message
news:kOyNb.25809$RV5...@fe2.texas.rr.com...
>
> "Karen Chuplis" <kchu...@alltel.net> wrote in message
> news:BC2B88F5.15099%kchu...@alltel.net...
> > in article bu59hv$d5n9c$1...@ID-125536.news.uni-berlin.de, Wickeddoll at
> > wickeddoll195...@yahoo.com wrote on 1/14/04 11:47 PM:
> >
> > >
> > > Natalie
> >
> > They are idiots.
>
> No, *THEY* are not idiots, they have to act that way because that have to
> assume that the customer is an idiot. I've worked in places like that
> before, and I'd say you have to repeat the same thing over and over to most
> people at least 3 times before they get it. Plus you don't want to change
> anything about a person's account without verifying exactly what they want
> to do at least twice. It's not you, it's the idiot that said they want to
> change it a certain way, then changed their mind 10 seconds after you
change
> it. If you've never worked on the phone with the general public, you
> should, then you'd have more respect for all the crap they have to put up
> with every day for little wages!
>
> </rant>
> --
> ClabberHead 4.01
Sorry, but I don't agree. I made it perfectly clear what I wanted - there
were no minced words. I know what you mean by dizzy clients, or in my case,
patients, but I don't think I sounded idiotic in talking to this guy.
I'm a triage nurse; most of what I do is on the phone, determining what needs
to be done for the patient. Many of them are thick as peanut butter, but
when they give me a straight answer, I'm covered.
This guy clearly wasn't reading what I wrote before he answered. Read my
reply to Karen - the fuckwit STILL messed it up!
Natalie
Wickeddoll
"Derek" <ne...@gwinn.us> wrote in message
news:Xns94716978...@130.133.1.4...
> While intrepidly exploring alt.tv.star-trek.enterprise,
> ClabberHead 4.01 rolled initiative and posted the following:
>
> >
> > "Karen Chuplis" <kchu...@alltel.net> wrote in message
> > news:BC2B88F5.15099%kchu...@alltel.net...
> >> in article bu59hv$d5n9c$1...@ID-125536.news.uni-berlin.de,
> >> Wickeddoll at wickeddoll195...@yahoo.com wrote on
> >> 1/14/04 11:47 PM:
> >>
> >
> > No, *THEY* are not idiots, they have to act that way because
> > that have to assume that the customer is an idiot. I've worked
> > in places like that before, and I'd say you have to repeat the
> > same thing over and over to most people at least 3 times before
> > they get it. Plus you don't want to change anything about a
> > person's account without verifying exactly what they want to do
> > at least twice. It's not you, it's the idiot that said they
> > want to change it a certain way, then changed their mind 10
> > seconds after you change it. If you've never worked on the
> > phone with the general public, you should, then you'd have more
> > respect for all the crap they have to put up with every day for
> > little wages!
> >
> > </rant>
>
> <re-rant>
>
> Actually, they are idiots because they are unable to listen to the
> needs of the caller. They are idiots because they simply run
> through the script rather than think for themselves. They are
> idiots because they don't answer the question asked.
EXACTLY! It was downright insulting getting boilerplate answers, when they
haven't even read the question.
>
> All of your points about the idiot callers are valid, as is the
> comment about all the crap they have to put up with. I've done tech
> support, as has my brother-in-law. I know how stupid callers can be
> (We actually had someone ask about the cup holder on their PC. It's
> not just an urban legend.)
It sure isn't - I've had coworkers who thought that's what it was too LOLOL
>
> But when I've called tech support, explained my situation and then
> have to explain it again in the order of the script - I'm left with
> the perception that the person on the other end of the line either
> isn't paying attention or doens't know how to do the job.
Case in point - this post
>
> If the support person was paying attention to my situation -
> explained in minute technical detail - he or she already knows the
> answers to the questions. But they are trained to check boxes, not
> to think and pay attention. It is rare that I find someone on the
> other end of the line who conveys confidence in the knowledge of
> the field and actually makes me feel better for having called tech
> support.
I've seen it, actually - from Earthlink, no less. This guy was the only one
who was just working on automatic. He's the worst I've seen with *any* of my
ISPs
>
> It's one of the reasons I spent the time to learn most of what I
> needed to know myself. There are those tech support personnel who
> know what they're doing, but it's the minority of them in my
> experience.
>
> </re-rant>
>
> --
> Derek
Actually, most I've dealt with seem to be pretty knowledgeable, or at least
made it look as though they were, hehehe. I called HP about my living room
desktop computer, and he wasn't able to help me cuz *their* computer was
down. Oh, the irony.
Natalie
Karen Chuplis
wickeddoll195...@yahoo.com wrote on 1/15/04 12:34 PM:
I disagree too, since I also do CSR and tech support for an ISP and
telephone company. The transcript you provided showed a support person who
had no ability to comprehend what you were saying or asking. Since I do the
same job everyday, I know where of I speak.
Karen
Derek
rolled initiative and posted the following:
[ snip snidin' away.... ]
> Actually, most I've dealt with seem to be pretty knowledgeable,
> or at least made it look as though they were, hehehe. I called
> HP about my living room desktop computer, and he wasn't able to
> help me cuz *their* computer was down. Oh, the irony.
Oh, that's just perfect.
<re-re-rant>
I've called HP tech support twice for my parents PC. The tech
support was only marginally better than the computer. The
experience was so bad that I will *NEVER* buy a computer from HP
again, which is unfortuanate.
I would have considered some of the Compaq models - especially
their widescreen laptop - for my wife. But I'm not giving any more
PC money to HP.
Printers, sure. Scanners - maybe, but they're overpriced. PCs? Not
a chance.
</re-re-rant>
--
Derek
There comes a time when every team must learn to make individual
sacrifices.
Derek
rolled initiative and posted the following:
>
Do what I did. Get your own domain name and a decent rented server.
I get my own e-mail addresses and *I* am the one who manages them.
And if we move? No problemo. The only thing to change is the SMTP
server...and then, not even that as I get an "authenticated" SMPT
server from the hosting company.
Plus, with the server I have, we've got webmail and server-side
rules processing that actually deletes stuff BEFORE I access the
account through my regular IMAP client. That alone makes me a very
happy camper.
Case in point - any mail to this address that does not contain my
first name in the "to" box just gets deleted. Anything with my name
in it gets forwarded to another account that I actually read. I
went from hundreds of spam and viruses during the height of Sobig
and Slammer last summer to 1-2 a day.
Weyoun the Dancing Bong
> > needs of the caller. They are idiots because they simply run
> > through the script rather than think for themselves. They are
> > idiots because they don't answer the question asked.
>
> EXACTLY! It was downright insulting getting boilerplate answers, when
they
> haven't even read the question.
they have to go through a script - if they "think for themselves" and make a
mistake, or do somethign that's not approved by the company, then they can
get fired or the company can get sued. It's the same for telephone
operators, I am one of those for an insurance company. People *do not
listen* to you.
Here is one of the calls I recived today:
"Good afternoon <company> Weyoun speaking, how can I help?"
"I still have 9 months of my guarantee left on my friedge, but I'm going
away to another country for 5 months. The freezer is switched off at the
moment and will be until I get back, can I "freeze" the guarantee?"
"I'm sorry it's the manufacturer's guarantee. Under law they have no
obligation to do so, but you could ring them to find out if they could let
you: <their number>"
"Yeah, but I'm insured with you. I want you to freeze the guarantee."
"We can't do that, we do not run the guarantee. The first year is the
manufacturer's guarantee, and the appliance is under breakdown protection
with them. Our protection plan does not start until after the original 1
year guarantee with the manufacturer, else you would be wasting your money.
The manufacturer may alter it for you, but you would have to ask them that.
Their number is..."
"No, I have a contract with you right?"
"Yes, bu..."
"And I'm not getting the service I want. I want the guarantee to be frozen
and I want you to do it now please."
"We do not own the guarantee, our policy is not in effect until next year.
You contract states th..."
"Yes, my contract states that I ring you for questions and policy changes.
So change my policy."
"You aren't listening to me, we do not own the guarantee. The manufacturer
does. You need to contact them."
"No, I want you to do it."
<getting slightly annoyed> "I can't."
"Put your supervisor on."
The supervisor said the same as me, the customer still wasn't happy, and is
now writing a letter to Watchdog, their MP and our managing director, as
well as contacting his solicitors. Or so he says.
And *that* is why us customer service types hate you all.
Derek
the Purple Twilight rolled initiative and posted the following:
> You think that's bad...I work in a grocery store. You wouldn't
> believe the kinds of people we have to deal with. (Trust me, at
> times it's worse than what customer service telephone reps deal
> with. At least y'all don't have to take down armed intruders.)
> I must say, working in a place like that for so long has taught
> me to develop one whopper of a sense of emotional control...
Hmmmm. Maybe that's how Vulcan's learn it. ;)
--
Derek
The secret to success is knowing who to blame for your failures.
Derek
the Purple Twilight rolled initiative and posted the following:
> In article <Xns9471AE6E...@130.133.1.4>, Derek
> <ne...@gwinn.us> wrote:
>
>> While intrepidly exploring alt.tv.star-trek.enterprise, Keeper
>> of the Purple Twilight rolled initiative and posted the
>> following:
>>
>> > You think that's bad...I work in a grocery store. You
>> > wouldn't believe the kinds of people we have to deal with.
>> > (Trust me, at times it's worse than what customer service
>> > telephone reps deal with. At least y'all don't have to take
>> > down armed intruders.) I must say, working in a place like
>> > that for so long has taught me to develop one whopper of a
>> > sense of emotional control...
>>
>> Hmmmm. Maybe that's how Vulcan's learn it. ;)
>
> When I'm at work, I make Vulcans look like Dr. Frank-n-furter,
> emotion-wise...
I hear that's because your boss wasn't too thrilled with you
wearing stilletos and fishnets.
Brenda
I heard he didn't object to that nearly as much as he did Keeper replying to
customer concerns by
fwapping them with a trout.
Karen Chuplis
on 1/15/04 2:41 PM:
I would *only* buy a Compaq if it were a very high end model. HP stands for
Hell and Purgatory. Of course, I really would only buy a mac ;)
Karen
Derek
Actually, I heard that the real objection was that he kept putting
the trout back in the fish case aftwards.
--
Derek
In the battle between you and the world, bet on the world.
Derek
Chuplis rolled initiative and posted the following:
Then you should get a kick out of this:
http://www.pvponline.com/archive.php3?archive=20040114
RWF
> > While intrepidly exploring alt.tv.star-trek.enterprise, Wickeddoll
> > rolled initiative and posted the following:
> >> Actually, most I've dealt with seem to be pretty knowledgeable,
> >> or at least made it look as though they were, hehehe. I called
> >> HP about my living room desktop computer, and he wasn't able to
> >> help me cuz *their* computer was down. Oh, the irony.
I can top this. Let's just say Linksys hardware will never again grace
this household. Over three different nights, my husband talked to five
different monkeys at their Tech Support culminating in a three hour
marathon last night cause their wireless router died. This is the new
one they sent to replace the one that died a month ago. Fortunately, we
still have the older wired model one around, or I wouldn't be on line
now.
The old wired one, by the way, works perfectly. There's nothing wrong
with our software, our modem, our settings, our ISP. It's the router.
Specificly, it's the wireless router. The parade of monkeys at Linksys
Tech Support insisted that he had something set wrong. This went on for
hours before they finally realised that, in fact, my husband was right
all along, it's the f*cking router that isn't working.
Never again. Say no to Linksys.
and apologising to monkeys everywhere
--
xoxo
RWF,
now the Queen of Diamonds in the eeeevil Cabal deck.
Hey, that makes me Steve's McQueen O:-)
Brenda
Derek
> In article
> <perfectfan2000minusone...@nntp.bloor.is.net.c
> able.ro gers.com>, RWF <perfectfan2...@hotmail.com>
> wrote:
>
>>
>> Never again. Say no to Linksys.
>
> Do what I did - get a cable modem with a router *built-in*.
> Toshiba and Motorola both make them.
Personally, I like what I did - inheirited an unused Compaq model
from my Brother-in-law who wanted to have wireless access to
broadband when he visited.
He paid for it and I get to share in the benefit. :)
--
Derek
If the grass looks greener on the other side of the fence, it's
because they take better care of it.
Karen Chuplis
on 1/15/04 6:34 PM:
LOL! Good one.
RWF
Keeper of the Purple Twilight <n...@spam.invalid> wrote:
> In article
> <perfectfan2000minusone...@nntp.bloor.is.net.cable.ro
> gers.com>, RWF <perfectfan2...@hotmail.com> wrote:
>
> >
> > Never again. Say no to Linksys.
>
> Do what I did - get a cable modem with a router *built-in*. Toshiba
> and Motorola both make them.
well, but rogers supplies the cable modem at no charge.
Wickeddoll
I totally agree about HPs - I've sent that sucker back no less than FOUR
times since I bought it in March of last year. It's a major piece of shit
Wickeddoll
"RWF" <perfectfan2...@hotmail.com> wrote in message
news:perfectfan2000minusone...@nntp.bloor.is.net.cable.rogers.com...
I have a wired Linksys router that always worked well, but hearing your
story, I'm glad I bought a DLink wireless system this time!
LOL
Wickeddoll
"Keeper of the Purple Twilight" <n...@spam.invalid> wrote in message
news:150120041918335829%n...@spam.invalid...
> In article
> <perfectfan2000minusone...@nntp.bloor.is.net.cable.ro
> gers.com>, RWF <perfectfan2...@hotmail.com> wrote:
>
> >
>
> and Motorola both make them.
>
Actually the DSL modem I just got has a router, but there were some
compatibility problems with the adapters. (We have four puters) I figure at
our next base we'll (hopefully) get cable, rather than DSL (I already own a
cable modem) So I won't need to get another router for the cable modem.
Wickeddoll
That's way geekier than I'm capable of going...
;-)
Wickeddoll
"Weyoun the Dancing Bong" <weyoun@removethis@@dancingborg.co.uk> wrote in
message news:q%ENb.4508$YV1....@newsfep4-winn.server.ntli.net...
> > > Actually, they are idiots because they are unable to listen to the
> > > needs of the caller. They are idiots because they simply run
> > > through the script rather than think for themselves. They are
> > > idiots because they don't answer the question asked.
> >
> > EXACTLY! It was downright insulting getting boilerplate answers, when
> they
> > haven't even read the question.
>
> they have to go through a script - if they "think for themselves" and make
a
> mistake, or do somethign that's not approved by the company, then they can
> get fired or the company can get sued. It's the same for telephone
> operators, I am one of those for an insurance company. People *do not
> listen* to you.
>
he ignored my question repeatedly. That's my big gripe. Then he screwed it
up anyway!
LOL!!! Hey don't blame ME for that fuckwit!
hehehe
Wickeddoll
"Keeper of the Purple Twilight" <n...@spam.invalid> wrote in message
> You think that's bad...I work in a grocery store. You wouldn't believe
> the kinds of people we have to deal with. (Trust me, at times it's
> worse than what customer service telephone reps deal with. At least
> y'all don't have to take down armed intruders.) I must say, working in
> a place like that for so long has taught me to develop one whopper of a
> sense of emotional control...
>
Oh my favorite is when a patient calls and says their blood pressure has been
running really high, and, "Should I start taking my blood pressure pills
again?" Me: "You stopped them?!" Them: "Well, yes - my blood pressure was
fine"
Natalie, who spends a lot of time banging her head on her desk
Ta'
>
> "Keeper of the Purple Twilight" <n...@spam.invalid> wrote in message
> news:150120041706564818%n...@spam.invalid...
> > You think that's bad...I work in a grocery store. You wouldn't believe
> > the kinds of people we have to deal with. (Trust me, at times it's
> > worse than what customer service telephone reps deal with. At least
> > y'all don't have to take down armed intruders.) I must say, working in
> > a place like that for so long has taught me to develop one whopper of a
> > sense of emotional control...
> >
>
> Oh my favorite is when a patient calls and says their blood pressure has
been
> running really high, and, "Should I start taking my blood pressure pills
> again?" Me: "You stopped them?!" Them: "Well, yes - my blood pressure
was
> fine"
>
> Natalie, who spends a lot of time banging her head on her desk
I had a lady ask if we carried a raisin bread - with NO raisins...
--
Big Ta'
Coming, Spring 2004: Star Trek Survivor, Season 4!
"...I'm well balanced. I have a chip on both shoulders"
- John Forbes Nash - "A Beautiful Mind"
Wickeddoll
"Ta'" <tat...@yahoo.com> wrote in message
news:bu7nvu$ef1oe$1...@ID-119704.news.uni-berlin.de...
>
> "Wickeddoll" <wickeddoll195...@yahoo.com> wrote in message
> news:bu7mcv$ebico$1...@ID-125536.news.uni-berlin.de...
> >
> > "Keeper of the Purple Twilight" <n...@spam.invalid> wrote in message
> > news:150120041706564818%n...@spam.invalid...
> > > You think that's bad...I work in a grocery store. You wouldn't believe
> > > the kinds of people we have to deal with. (Trust me, at times it's
> > > worse than what customer service telephone reps deal with. At least
> > > y'all don't have to take down armed intruders.) I must say, working in
> > > a place like that for so long has taught me to develop one whopper of a
> > > sense of emotional control...
> > >
> >
> > Oh my favorite is when a patient calls and says their blood pressure has
> been
> > running really high, and, "Should I start taking my blood pressure pills
> > again?" Me: "You stopped them?!" Them: "Well, yes - my blood pressure
> was
> > fine"
> >
> > Natalie, who spends a lot of time banging her head on her desk
>
> I had a lady ask if we carried a raisin bread - with NO raisins...
> --
> Big Ta'
Gawd
Natalie
EvilBill
>
> I totally agree about HPs - I've sent that sucker back no less than
> FOUR times since I bought it in March of last year. It's a major
> piece of shit
>
Next time, get all the components you want and put the bugger together
yourself. <g>
Less hassle, more fun! LOL
--
--
* Move .sig! For great justice!
Remove COLLECTIVERECTUM to e-mail.
Web: http://www.evilbill.co.uk
AIM: EvilBill1782
MSN: dev...@agqx-imperium.fsnet.co.uk
The Jack of Hearts of the Eeeevil Trek Cabal (TINC)
EvilBill
> In article <Xns9471AE6E...@130.133.1.4>, Derek
> <ne...@gwinn.us> wrote:
>
>> the Purple Twilight rolled initiative and posted the following:
>>
>>> You think that's bad...I work in a grocery store. You wouldn't
>>> believe the kinds of people we have to deal with. (Trust me, at
>>> times it's worse than what customer service telephone reps deal
>>> with. At least y'all don't have to take down armed intruders.)
>>> I must say, working in a place like that for so long has taught
>>> me to develop one whopper of a sense of emotional control...
>>
>> Hmmmm. Maybe that's how Vulcan's learn it. ;)
>
> emotion-wise...
That's only because TPTB don't write Vulcans properly these days ;)
Derek
That's what you think!
/me wonders if I'm gonna get fwapped for the insult or thanked for
the compliment.
--
Derek
Mediocrity takes a lot less time and most people won't notice the
difference until it's too late.
Derek
rolled initiative and posted the following:
>
> "Keeper of the Purple Twilight" <n...@spam.invalid> wrote in
> message news:150120041706564818%n...@spam.invalid...
>> You think that's bad...I work in a grocery store. You wouldn't
>> believe the kinds of people we have to deal with. (Trust me,
>> at times it's worse than what customer service telephone reps
>> deal with. At least y'all don't have to take down armed
>> intruders.) I must say, working in a place like that for so
>> long has taught me to develop one whopper of a sense of
>> emotional control...
>>
>
> Oh my favorite is when a patient calls and says their blood
> pressure has been running really high, and, "Should I start
> taking my blood pressure pills again?" Me: "You stopped them?!"
> Them: "Well, yes - my blood pressure was fine"
>
> Natalie, who spends a lot of time banging her head on her desk
So you used to take calls from my grandmother, now of blessed
memory, about her medications! Gee, who knew it was such a small
world.
The woman had diabetes, high blood pressure and chronic obstructive
pulmonary disease. And she'd stop taking her meds when she felt
better. God love her, but she wasn't too bright.
Derek
rolled initiative and posted the following:
> Wickeddoll wrote:
>>
>> I totally agree about HPs - I've sent that sucker back no less
>> than FOUR times since I bought it in March of last year. It's
>> a major piece of shit
>>
>
> Next time, get all the components you want and put the bugger
> together yourself. <g>
> Less hassle, more fun! LOL
If she won't get a domain and rent a server because it's too geeky
for her, you expect her to build a PC that works?
/me ducks, runs, and disappears.
Derek
initiative and posted the following:
>
> "Wickeddoll" <wickeddoll195...@yahoo.com> wrote in
> message news:bu7mcv$ebico$1...@ID-125536.news.uni-berlin.de...
>>
>> "Keeper of the Purple Twilight" <n...@spam.invalid> wrote in
>> message news:150120041706564818%n...@spam.invalid...
>> > You think that's bad...I work in a grocery store. You
>> > wouldn't believe the kinds of people we have to deal with.
>> > (Trust me, at times it's worse than what customer service
>> > telephone reps deal with. At least y'all don't have to take
>> > down armed intruders.) I must say, working in a place like
>> > that for so long has taught me to develop one whopper of a
>> > sense of emotional control...
>> >
>>
>> Oh my favorite is when a patient calls and says their blood
>> pressure has
> been
>> running really high, and, "Should I start taking my blood
>> pressure pills again?" Me: "You stopped them?!" Them: "Well,
>> yes - my blood pressure
> was
>> fine"
>>
>> Natalie, who spends a lot of time banging her head on her desk
>
> I had a lady ask if we carried a raisin bread - with NO
> raisins...
You know that sounds stupid except for the fact that I can buy
blueberry muffin mix with no real blueberries in the mix.
Mirror Spock
<n...@spam.invalid> went upon the mount and spoke thus:
>In article <bu7lum$enqvp$1...@ID-125536.news.uni-berlin.de>, Wickeddoll
><wickeddoll195...@yahoo.com> wrote:
>
>> "Keeper of the Purple Twilight" <n...@spam.invalid> wrote in message
>> news:150120041918335829%n...@spam.invalid...
>> > In article
>> > <perfectfan2000minusone...@nntp.bloor.is.net.cable.ro
>> > gers.com>, RWF <perfectfan2...@hotmail.com> wrote:
>> >
>> > >
>> > > Never again. Say no to Linksys.
>> >
>> > Do what I did - get a cable modem with a router *built-in*. Toshiba
>> > and Motorola both make them.
>> >
>>
>> Actually the DSL modem I just got has a router, but there were some
>> compatibility problems with the adapters. (We have four puters) I figure at
>> our next base we'll (hopefully) get cable, rather than DSL (I already own a
>> cable modem) So I won't need to get another router for the cable modem.
>
>I just thought of something. The word 'router' really needs another
>letter right at the beginning. I'll leave you to guess which letter...
Introducing the Purple Twilight Trouter. Fresh fish transmitted to
your doorstep at the speed of light!
* Robinson
Mirror Spock
<n...@spam.invalid> went upon the mount and spoke thus:
>In article
><perfectfan2000minusone...@nntp.bloor.is.net.cable.ro
>gers.com>, RWF <perfectfan2...@hotmail.com> wrote:
>
>>
>> Never again. Say no to Linksys.
>
>Do what I did - get a cable modem with a router *built-in*. Toshiba
>and Motorola both make them.
Too bad they don't make DSL modems with that feature. Hmmm, maybe I
oughta check Ameritech again...
* Robinson
Mirror Spock
<evilbillCOLL...@lineone.net> went upon the mount and spoke
thus:
>Wickeddoll wrote:
>>
>> I totally agree about HPs - I've sent that sucker back no less than
>> FOUR times since I bought it in March of last year. It's a major
>> piece of shit
>>
>
>Next time, get all the components you want and put the bugger together
>yourself. <g>
>Less hassle, more fun! LOL
>
Unless you're using WinXP, then it's a spiraling descent into madness.
I recently got a new motherboard/CPU/case combo (ooohhhh, pretty
lights), put it together, slapped in my old disk drives and whatnot
and whammo! blue screen o' death right at the get go. Apparently, XP
doesn't like it when you change things that drastically. Many days
spent reinstalling (some of which didn't have to occur if'n I had a
DSL modem that didn't plug into my smegging USB port) and now I've got
a program that doesn't work anymore (which is odd as WinXP liked it
before the swap).
* Robinson
Mirror Spock
<weyoun@removethis@@dancingborg.co.uk> went upon the mount and spoke
thus:
>> > Actually, they are idiots because they are unable to listen to the
>> > needs of the caller. They are idiots because they simply run
>> > through the script rather than think for themselves. They are
>> > idiots because they don't answer the question asked.
>>
>> EXACTLY! It was downright insulting getting boilerplate answers, when
>they
>> haven't even read the question.
>
>they have to go through a script - if they "think for themselves" and make a
>mistake, or do somethign that's not approved by the company, then they can
>get fired or the company can get sued. It's the same for telephone
>operators, I am one of those for an insurance company. People *do not
>listen* to you.
>
I've had similar conversations back in my post-grad school days with
drunken college students wanting to buy pizza at the convenience store
I worked at when the deli was closed. They couldn't get it through
their alcohol soaked brains that the deli was closed and no pizza
could be given unto them.
* Robinson
NoOneYouKnow
message news:q%ENb.4508$YV1....@newsfep4-winn.server.ntli.net...
Actually, not to pop your rant, but the caller may have had a valid
question/request. Its unclear from what you wrote as to whether their
contract with you starts at the end of the manufacturer's warranty, or at
the 1-year mark (which would *normally* be the end of the mfg.'s warranty).
If the latter, then the customer should have been calling you, and the mfg.,
to get both warranties "frozen". Probably the mfg. first, though.
If I was the managing director, and I got this letter, I'd give the guy an
extra year. Its not like it's likely to cost the company anything extra,
extended warranties being the high-margin products that they tend to be.
Any cost that does occur will easily be made up in good will when the
caller's renewal time comes, or the next time he makes a major purchase and
chooses to get an extended warranty through the company.
---JRE---
Derek
NoOneYouKnow rolled initiative and posted the following:
Not to pop your critique, but it's not "unclear".
>> The first year
>> is the manufacturer's guarantee, and the appliance is under
>> breakdown protection with them. Our protection plan does not
>> start until after the ORIGINAL 1 YEAR GUARANTEE WITH THE
>> MANUFACTURER, else you would be wasting your
>> money.
(emphasis added)
It's clear that the contract with Weyoun's folks starts at the end
of the original manufacturer's guarantee, which lasts one year.
So you're right, the customer needed to call both companies to
arrange such a "freeze". But the customer also wasn't listeng when
Weyoun described what needed to be done - i.e. call the
manufacturer.
> If I was the managing director, and I got this letter, I'd give
> the guy an extra year. Its not like it's likely to cost the
> company anything extra, extended warranties being the
> high-margin products that they tend to be. Any cost that does
> occur will easily be made up in good will when the caller's
> renewal time comes, or the next time he makes a major purchase
> and chooses to get an extended warranty through the company.
Still, it does no good to ask for something from the wrong company.
Reminds me of when the family studies department got a phone call
from someone trying to reach family practice in the medical school.
Same university, but different offices, and very different
buildings on campus. And we couldn't get the person on the other
end of the line to understand why we couldn't just hand a message
to Dr. So-and-so.
--
Derek
For every winner, there are dozens of losers. Odds are you're one
of them.
NoOneYouKnow
> While intrepidly exploring alt.tv.star-trek.enterprise,
> NoOneYouKnow rolled initiative and posted the following:
>
> > "Weyoun the Dancing Bong" <weyoun@removethis@@dancingborg.co.uk>
> > wrote in message
> > news:q%ENb.4508$YV1....@newsfep4-winn.server.ntli.net...
[snip]
> >> The first year
> >> is the manufacturer's guarantee, and the appliance is under
> >> breakdown protection with them. Our protection plan does not
> >> start until after the ORIGINAL 1 YEAR GUARANTEE WITH THE
> >> MANUFACTURER, else you would be wasting your
> >> money.
>
> (emphasis added)
>
> It's clear that the contract with Weyoun's folks starts at the end
> of the original manufacturer's guarantee, which lasts one year.
Therein lies the problem. Does it start after one year, or does it start
after the mfg.'s warranty expires? Even though they originally coincide,
they are two different things, so the language is unclear and the company
must be called for clarification. That is a valid question, and it should
have been answered.
If the caller was to call the mfg. and get his 1-year extended, which
admittedly should have been his first step, would his extended warranty
automatically be extended accordingly? My guess is his extended warranty
would not be automatically extended, so the request for extension was also
valid (whether it should have been approved or denied is another matter).
Again, I totally agree that the caller should have called the mfg. first.
In fact, perhaps he had already contacted the mfg. and they told him to go
blow. Somehow this wouldn't surprise me.
> So you're right, the customer needed to call both companies to
> arrange such a "freeze". But the customer also wasn't listeng when
> Weyoun described what needed to be done - i.e. call the
> manufacturer.
I agree, the customer Weyoun describes went unnecessarily ballistic and
probably would have achieved his aim with a bit more calm - as is almost
always the case. I have been on both ends of that phone line, and getting
pissy about things never gets you anywhere - whether you're the caller or
the callee.
---JRE---
Al Smith
>>> raisins...
>
>
> You know that sounds stupid except for the fact that I can buy
> blueberry muffin mix with no real blueberries in the mix.
Yeah, what are those little blue things in blueberry muffin mix,
anyway? I eat the muffins, and I look at the blue things, and I
know damn well they have nothing to do with berries of any kind,
so I wonder. Bits of colored turnip? Geletin? All I know is that
they are artificial substances, laden with artificial coloring and
artificial flavoring. I think I'll call them cancer berries. That
would make the muffins cancerberry muffins. That would be truth in
advertising. I wonder if the name would catch on?
Derek
Of course, it also needed to be asked.
> If the caller was to call the mfg. and get his 1-year extended,
> which admittedly should have been his first step, would his
> extended warranty automatically be extended accordingly? My
> guess is his extended warranty would not be automatically
> extended, so the request for extension was also valid (whether
> it should have been approved or denied is another matter).
> Again, I totally agree that the caller should have called the
> mfg. first.
>
> In fact, perhaps he had already contacted the mfg. and they told
> him to go blow. Somehow this wouldn't surprise me.
You had the same thought, eh?
>> So you're right, the customer needed to call both companies to
>> arrange such a "freeze". But the customer also wasn't listeng
>> when Weyoun described what needed to be done - i.e. call the
>> manufacturer.
>
> I agree, the customer Weyoun describes went unnecessarily
> ballistic and probably would have achieved his aim with a bit
> more calm - as is almost always the case. I have been on both
> ends of that phone line, and getting pissy about things never
> gets you anywhere - whether you're the caller or the callee.
Nor does it make you feel any better. It just adds to your own
tension.
NoOneYouKnow
--
---JRE---
"Al Smith" <inv...@address.com> wrote in message
news:ReWNb.65528$IF6.1...@ursa-nb00s0.nbnet.nb.ca...
Soylent Blue.
---JRE---
Derek
NoOneYouKnow rolled initiative and posted the following:
Soylent Blue is Andorians.
--
Derek
The tallest blade of grass is the first to be cut by the lawn
mower.
Al Smith
>>>> > blueberry muffin mix with no real blueberries in the mix.
>>
>>>
>>> Yeah, what are those little blue things in blueberry muffin mix,
>>> anyway? I eat the muffins, and I look at the blue things, and I
>>> know damn well they have nothing to do with berries of any kind,
>>> so I wonder. Bits of colored turnip? Geletin? All I know is that
>>> they are artificial substances, laden with artificial coloring and
>>> artificial flavoring. I think I'll call them cancer berries. That
>>> would make the muffins cancerberry muffins. That would be truth in
>>> advertising. I wonder if the name would catch on?
>
>
> Soylent Blue.
"They're people! Blueberry muffins are people! They're people!"
Weyoun the Dancing Bong
I said:
"The first year is the
manufacturer's guarantee, and the appliance is under breakdown protection
with them. Our protection plan does not start until after the original 1
year guarantee with the manufacturer, else you would be wasting your
money."
It's one and the same. The customer knew that. The initital guarantee is
with the manufacturer and lasts 1 year. It is possible for it to last 2
years or more but this is very rare. Bosch and Dyson have 2 year guarantees,
but I don't know of any other companies that do it, in the UK, for over 1
year. In this case, the appliance had nothing to do with Bosch or Dyson.
The superviser said the same as I did. The customer knew that they were
within the 1 year guarantee of the manufacturer, but they wanted *us* to
change it. I explained as clearly as possible what he needed to do - Speak
to the manufacturer because we cannot alter the guarantee. The guarantee is
a contract between the manufacturer and the customer, we have nothing to do
with it. But the customer still wanted us to do it.
Derek
Dancing Bong rolled initiative and posted the following:
> The superviser said the same as I did. The customer knew that
> they were within the 1 year guarantee of the manufacturer, but
> they wanted *us* to change it. I explained as clearly as
> possible what he needed to do - Speak to the manufacturer
> because we cannot alter the guarantee. The guarantee is a
> contract between the manufacturer and the customer, we have
> nothing to do with it. But the customer still wanted us to do
> it.
Which is what I figured. But answer us this question - if the
customer had gotten the manufacturer to "freeze" the guarantee for
5 months, would your company's contract activate 12 months after
the date of purhcase or 17 months?
Just curious.
--
Derek
No matter how great and destructive your problems may seem now,
remember, you've probably only seen the tip of them.
Wickeddoll
> While intrepidly exploring alt.tv.star-trek.enterprise, Wickeddoll
> rolled initiative and posted the following:
>
>
> >>
> >> --
> >> Derek
> >>
> >
> > That's way geekier than I'm capable of going...
> >
> > ;-)
>
> That's what you think!
>
> /me wonders if I'm gonna get fwapped for the insult or thanked for
> the compliment.
>
>
> --
> Derek
Don't wanna disappoint ...
*FWAPPITY FWAP*!
Wickeddoll
Oh it's not just the elderly who think that, believe me! I've had
college-educated professionals think that way as well. Scary, huh?
Natalie
Wickeddoll
> While intrepidly exploring alt.tv.star-trek.enterprise, EvilBill
> rolled initiative and posted the following:
>
> > Wickeddoll wrote:
> >>
> >> I totally agree about HPs - I've sent that sucker back no less
> >> than FOUR times since I bought it in March of last year. It's
> >> a major piece of shit
> >>
> >
> > Next time, get all the components you want and put the bugger
> > together yourself. <g>
> > Less hassle, more fun! LOL
>
> If she won't get a domain and rent a server because it's too geeky
> for her, you expect her to build a PC that works?
>
> /me ducks, runs, and disappears.
>
> --
> Derek
No need - I totally agree! There's no flaming way!
Natalie, proud of herself for getting her DSL net working tonight
Wickeddoll
"NoOneYouKnow" <NoOneY...@SpammersSuckBigTime.Com> wrote in message
news:40083474$0$49107$8f4e...@newsreader.goldengate.net...
OK - that was Eric Newman bad...
Natalie
Wickeddoll
"Mirror Spock" <robins...@msu.edu> wrote in message
news:d5tf00l5082et5lja...@4ax.com...
My DSL modem (Actiontec) has a built-in router, but I used my DLink router
anyway
RWF
"Wickeddoll" <wickeddoll195...@yahoo.com> wrote:
> > /me wonders if I'm gonna get fwapped for the insult or thanked for
> > the compliment.
> >
> >
> > --
> > Derek
>
> Don't wanna disappoint ...
>
> *FWAPPITY FWAP*!
Nat, does your husband know you fwap other men?
--
xoxo
RWF,
now the Queen of Diamonds in the eeeevil Cabal deck.
Hey, that makes me Steve's McQueen O:-)
NoOneYouKnow
>
> "NoOneYouKnow" <NoOneY...@SpammersSuckBigTime.Com> wrote in message
> news:40083474$0$49107$8f4e...@newsreader.goldengate.net...
> >
> > news:ReWNb.65528$IF6.1...@ursa-nb00s0.nbnet.nb.ca...
> > > >>I had a lady ask if we carried a raisin bread - with NO
> > > >>> raisins...
> > > >
> > > >
> > > > You know that sounds stupid except for the fact that I can buy
> > > > blueberry muffin mix with no real blueberries in the mix.
> > >
> > > Yeah, what are those little blue things in blueberry muffin mix,
> > > anyway? I eat the muffins, and I look at the blue things, and I
> > > know damn well they have nothing to do with berries of any kind,
> > > so I wonder. Bits of colored turnip? Geletin? All I know is that
> > > they are artificial substances, laden with artificial coloring and
> > > artificial flavoring. I think I'll call them cancer berries. That
> > > would make the muffins cancerberry muffins. That would be truth in
> > > advertising. I wonder if the name would catch on?
> >
> > Soylent Blue.
> >
> > ---JRE---
> >
> >
>
> OK - that was Eric Newman bad...
>
> Natalie
Who is Eric Newman? I need to find out whether I should be offended or
not.
---JRE---
Brenda
"RWF" <perfectfan2...@hotmail.com> wrote in message
news:perfectfan2000minusone...@nntp.bloor.is.net.cable.rogers.com...
> In article <buagji$fg6cb$1...@ID-125536.news.uni-berlin.de>,
> "Wickeddoll" <wickeddoll195...@yahoo.com> wrote:
>
>
> > > /me wonders if I'm gonna get fwapped for the insult or thanked for
> > > the compliment.
> > >
> > >
> > > --
> > > Derek
> >
> > Don't wanna disappoint ...
> >
> > *FWAPPITY FWAP*!
>
>
> Nat, does your husband know you fwap other men?
>
heh
I never want to hear her AOL wav again *grin*
neener neener neeeeeeener
Wickeddoll
"RWF" <perfectfan2...@hotmail.com> wrote in message
news:perfectfan2000minusone...@nntp.bloor.is.net.cable.rogers.com...
> "Wickeddoll" <wickeddoll195...@yahoo.com> wrote:
>
>
> > > /me wonders if I'm gonna get fwapped for the insult or thanked for
> > > the compliment.
> > >
> > >
> > > --
> > > Derek
> >
> > Don't wanna disappoint ...
> >
> > *FWAPPITY FWAP*!
>
>
> Nat, does your husband know you fwap other men?
>
He'd rather I fwap *them* than fwap *him*
hehehe
Wickeddoll
"NoOneYouKnow" <NoOneY...@SpammersSuckBigTime.Com> wrote in message
punsters/jokers. If a joke/pun is just plain bad, like yours, it's Eric's
level. If it's *terrible*, it's Keeper's. Both of these guys are honored to
be so recognized.
:-)
Wickeddoll
"Brenda" <ladyhawkes...@aol.com> wrote in message
news:buc2f0$flpn6$1...@ID-221177.news.uni-berlin.de...
>
> "RWF" <perfectfan2...@hotmail.com> wrote in message
>
news:perfectfan2000minusone...@nntp.bloor.is.net.cable.rogers.com...
> > In article <buagji$fg6cb$1...@ID-125536.news.uni-berlin.de>,
> > "Wickeddoll" <wickeddoll195...@yahoo.com> wrote:
> >
> >
> > > > /me wonders if I'm gonna get fwapped for the insult or thanked for
> > > > the compliment.
> > > >
> > > >
> > > > --
> > > > Derek
> > >
> > > Don't wanna disappoint ...
> > >
> > > *FWAPPITY FWAP*!
> >
> >
> > Nat, does your husband know you fwap other men?
> >
>
> heh
> I never want to hear her AOL wav again *grin*
> neener neener neeeeeeener
>
> > --
> > xoxo
> > RWF,
It could be worse... you could *have* AOL
Brenda
>
> "Brenda" <ladyhawkes...@aol.com> wrote in message
> news:buc2f0$flpn6$1...@ID-221177.news.uni-berlin.de...
> >
> > "RWF" <perfectfan2...@hotmail.com> wrote in message
> >
>
news:perfectfan2000minusone...@nntp.bloor.is.net.cable.rogers.com...
> > > In article <buagji$fg6cb$1...@ID-125536.news.uni-berlin.de>,
> > > "Wickeddoll" <wickeddoll195...@yahoo.com> wrote:
> > >
> > >
> > > > > /me wonders if I'm gonna get fwapped for the insult or thanked for
> > > > > the compliment.
> > > > >
> > > > >
> > > > > --
> > > > > Derek
> > > >
> > > > Don't wanna disappoint ...
> > > >
> > > > *FWAPPITY FWAP*!
> > >
> > >
> > > Nat, does your husband know you fwap other men?
> > >
> >
> > heh
> > I never want to hear her AOL wav again *grin*
> > neener neener neeeeeeener
> >
> > > --
> > > xoxo
> > > RWF,
>
> It could be worse... you could *have* AOL
>
> Natalie
>
*FWAP*
Wickeddoll
>
> "Wickeddoll" <wickeddoll195...@yahoo.com> wrote in message
> news:bucb40$g7qrs$1...@ID-125536.news.uni-berlin.de...
for
> > > > > > the compliment.
> > > > > >
> > > > > >
> > > > > > --
> > > > > > Derek
> > > > >
> > > > > Don't wanna disappoint ...
> > > > >
> > > > > *FWAPPITY FWAP*!
> > > >
> > > >
> > > > Nat, does your husband know you fwap other men?
> > > >
> > >
> > > heh
> > > I never want to hear her AOL wav again *grin*
> > > neener neener neeeeeeener
> > >
> > > > --
> > > > xoxo
> > > > RWF,
> >
> > It could be worse... you could *have* AOL
> >
> > Natalie
> >
>
> *FWAP*
>
Natalie
RWF
"Wickeddoll" <wickeddoll195...@yahoo.com> wrote:
> "Brenda" <ladyhawkes...@aol.com> wrote in message
> news:buceeh$g1qrc$1...@ID-221177.news.uni-berlin.de...
> >
> > *FWAP*
> >
> Missed me - did your AOL connection fail *again?*
LOL!
<ducks>
Brenda
> In article <buceng$fikvi$1...@ID-125536.news.uni-berlin.de>,
> "Wickeddoll" <wickeddoll195...@yahoo.com> wrote:
>
> > "Brenda" <ladyhawkes...@aol.com> wrote in message
> > news:buceeh$g1qrc$1...@ID-221177.news.uni-berlin.de...
>
> > >
> > > *FWAP*
> > >
> > Missed me - did your AOL connection fail *again?*
>
>
> LOL!
>
> <ducks>
>
> --
Oh you two are great ones to talk.
*One* of us hasn't had to disconnect in order to make things work lately.
Um
Lemme see
Oh yeah! That would be ME!
heh
Brenda
>
> "Iowa Gal" <iowaga...@aol.comNoSpam> wrote in message
> news:20040117193044...@mb-m03.aol.com...
> > <snip>
> >
> > >It could be worse... you could *have* AOL
> > >
> > >Natalie
> >
> >
> >
> > ---------------
> > Iowa Gal
>
> Brenda tried to fwap me over in Ent, but her AOL connection failed
>
> Natalie
>
*Brenda coughs and points to the new server*
WRONG!!!
*FWAP*
Wickeddoll
>
> "RWF" <perfectfan2...@hotmail.com> wrote in message
>
news:perfectfan2000minusone...@nntp.bloor.is.net.cable.rogers.com...
> > In article <buceng$fikvi$1...@ID-125536.news.uni-berlin.de>,
> > "Wickeddoll" <wickeddoll195...@yahoo.com> wrote:
> >
> > > "Brenda" <ladyhawkes...@aol.com> wrote in message
> > > news:buceeh$g1qrc$1...@ID-221177.news.uni-berlin.de...
> >
> > > >
> > > > *FWAP*
> > > >
> > > Missed me - did your AOL connection fail *again?*
> >
> >
> > LOL!
> >
> > <ducks>
> >
> > --
>
> Oh you two are great ones to talk.
> *One* of us hasn't had to disconnect in order to make things work lately.
> Um
> Lemme see
> Oh yeah! That would be ME!
> heh
>
>
I don't know *what* you're talking about, woman. I haven't had to disconnect
to get something to work. I might have re-booted to install something, but
that's about it
Wickeddoll
>
> "Wickeddoll" <wickeddoll195...@yahoo.com> wrote in message
> news:buck7b$gdurr$1...@ID-125536.news.uni-berlin.de...
> >
> > "Iowa Gal" <iowaga...@aol.comNoSpam> wrote in message
> > news:20040117193044...@mb-m03.aol.com...
> > > <snip>
> > >
> > > >It could be worse... you could *have* AOL
> > > >
> > > >Natalie
> > >
> > >
> > >
> > > On behalf of AOL ------> :P
> > > ---------------
> > > Iowa Gal
> >
> > Brenda tried to fwap me over in Ent, but her AOL connection failed
> >
> > Natalie
> >
>
> *Brenda coughs and points to the new server*
> WRONG!!!
>
> *FWAP*
>
Natalie
Brenda
>
> "Brenda" <ladyhawkes...@aol.com> wrote in message
> news:bucr9h$g72f8$2...@ID-221177.news.uni-berlin.de...
> >
> > "Wickeddoll" <wickeddoll195...@yahoo.com> wrote in message
> > news:buck7b$gdurr$1...@ID-125536.news.uni-berlin.de...
> > >
> > > "Iowa Gal" <iowaga...@aol.comNoSpam> wrote in message
> > > news:20040117193044...@mb-m03.aol.com...
> > > > <snip>
> > > >
> > > > >It could be worse... you could *have* AOL
> > > > >
> > > > >Natalie
> > > >
> > > >
> > > >
> > > > On behalf of AOL ------> :P
> > > > ---------------
> > > > Iowa Gal
> > >
> > > Brenda tried to fwap me over in Ent, but her AOL connection failed
> > >
> > > Natalie
> > >
> >
> > *Brenda coughs and points to the new server*
> > WRONG!!!
> >
> > *FWAP*
> >
> Denials will get you nowhere
>
> Natalie
Nat
Look at the properties
I haven't used AOL for groups in awhile and I've never connected to the net
via AOL.
Chat should tell you that LOL But I don't have a lot of problems with the
program when I do connect via the other ISP.
Wickeddoll
>
> "Wickeddoll" <wickeddoll195...@yahoo.com> wrote in message
> news:bucrsk$flm30$1...@ID-125536.news.uni-berlin.de...
>> > > >
> > > > news:20040117193044...@mb-m03.aol.com...
> > > > > <snip>
> > > > >
> > > > > >It could be worse... you could *have* AOL
> > > > > >
> > > > > >Natalie
> > > > >
> > > > >
> > > > >
> > > > > On behalf of AOL ------> :P
> > > > > ---------------
> > > > > Iowa Gal
> > > >
> > > > Brenda tried to fwap me over in Ent, but her AOL connection failed
> > > >
> > > > Natalie
> > > >
> > >
> > > *Brenda coughs and points to the new server*
> > > WRONG!!!
> > >
> > > *FWAP*
> > >
> > Denials will get you nowhere
> >
> > Natalie
>
> Nat
> Look at the properties
> I haven't used AOL for groups in awhile and I've never connected to the net
> via AOL.
> Chat should tell you that LOL But I don't have a lot of problems with the
> program when I do connect via the other ISP.
>
OH - big difference. Just as I have an MSN account for DSL, but I don't use
it. I use the Earthlink one, and the DSL is through my phone company.
Gotcha. AOL has gotten a lot better, but every time I've tried it - even
recently, it sucks for connection integrity, and I just *hated* the way the
NGs are setup. It's not for me, but it's great for newbies. I don't like to
be told how to do stuff I've known how to do for many years. LOL I found it
just too condescending, but for someone just starting out, it's perfect.
Natalie
EvilBill
> On Fri, 16 Jan 2004 10:10:29 -0000, "EvilBill"
> <evilbillCOLL...@lineone.net> went upon the mount and spoke
> thus:
>>
>> Next time, get all the components you want and put the bugger
>> together yourself. <g>
>> Less hassle, more fun! LOL
>>
> madness. I recently got a new motherboard/CPU/case combo (ooohhhh,
> pretty lights), put it together, slapped in my old disk drives and
> whatnot and whammo! blue screen o' death right at the get go.
> Apparently, XP doesn't like it when you change things that
> drastically. Many days spent reinstalling (some of which didn't
> have to occur if'n I had a DSL modem that didn't plug into my
> smegging USB port) and now I've got a program that doesn't work
> anymore (which is odd as WinXP liked it before the swap).
>
> * Robinson
Use Windows 2000... never had a problem with its hardware installation
routines.
I reckon XP's "Issues" are because of that Product Activation shite.
--
--
* Move .sig! For great justice!
Remove COLLECTIVERECTUM to e-mail.
Web: http://www.evilbill.co.uk
AIM: EvilBill1782
MSN: dev...@agqx-imperium.fsnet.co.uk
The Jack of Hearts of the Eeeevil Trek Cabal (TINC)
Mirror Spock
>Mirror Spock wrote:
>> On Fri, 16 Jan 2004 10:10:29 -0000, "EvilBill"
>> <evilbillCOLL...@lineone.net> went upon the mount and spoke
>> thus:
>>>
>>> Next time, get all the components you want and put the bugger
>>> together yourself. <g>
>>> Less hassle, more fun! LOL
>>>
>> Unless you're using WinXP, then it's a spiraling descent into
>> madness. I recently got a new motherboard/CPU/case combo (ooohhhh,
>> pretty lights), put it together, slapped in my old disk drives and
>> whatnot and whammo! blue screen o' death right at the get go.
>> Apparently, XP doesn't like it when you change things that
>> drastically. Many days spent reinstalling (some of which didn't
>> have to occur if'n I had a DSL modem that didn't plug into my
>> smegging USB port) and now I've got a program that doesn't work
>> anymore (which is odd as WinXP liked it before the swap).
>>
>> * Robinson
>
>Use Windows 2000... never had a problem with its hardware installation
>routines.
>I reckon XP's "Issues" are because of that Product Activation shite.
>
That could be, except I passed the old CPU/motherboard to my second
machine and the Win98 on it also had a cow. I wound up having to put
XP on it because Win98 kept locking up trying to configure my joystick
(and I reinstalled at least once). If it weren't for the fact that I
find Linux to be unfriendly, I'd put that on and run Windoze in a
virtual box.
* Robinson
Mirror Spock
<wickeddoll195...@yahoo.com> went upon the mount and spoke
thus:
>
>"Mirror Spock" <robins...@msu.edu> wrote in message
>news:d5tf00l5082et5lja...@4ax.com...
>> On Thu, 15 Jan 2004 19:18:33 -0600, Keeper of the Purple Twilight
>> <n...@spam.invalid> went upon the mount and spoke thus:
>>
>> >In article
>> ><perfectfan2000minusone...@nntp.bloor.is.net.cable.ro
>> >gers.com>, RWF <perfectfan2...@hotmail.com> wrote:
>> >
>> >>
>> >> Never again. Say no to Linksys.
>> >
>> >Do what I did - get a cable modem with a router *built-in*. Toshiba
>> >and Motorola both make them.
>>
>> Too bad they don't make DSL modems with that feature. Hmmm, maybe I
>> oughta check Ameritech again...
>>
>> * Robinson
>
>My DSL modem (Actiontec) has a built-in router, but I used my DLink router
>anyway
>
My DSL modem uses my USB port, so I have to run a second line from my
main computer to a router to let my other machines use the net.
* Robinson
Empress of The Unknown
>You think that's bad...I work in a grocery store. You wouldn't believe
>the kinds of people we have to deal with. (Trust me, at times it's
>worse than what customer service telephone reps deal with. At least
>y'all don't have to take down armed intruders.) I must say, working in
>a place like that for so long has taught me to develop one whopper of a
>sense of emotional control...
Tell me 'bout it.. I work in retail, too. I used to be more of a skittish shy
person; If you were a dissatisfied customer, I had to really work at quelling
the urge to cry. But now, I got customers who get mad at me for not knowing
their language, for me not going in the back to check for an item (when I know
there are none in back since I was the one who put the items out earlier), for
something not being on sale, etc. For instance, a customer assumed an item was
on sale. In a bin were underwear and undershirts. The sign (black letters on a
white background, no sale sign, not even the word "sale" anywhere) said the
price range of the contents of the bin was "$16-$20." The item was $20. The
customer was still like "On sale? Sale?" I tried to say it plain "[points at
bin] Between $16 and $20. [shows the price on the package] It's $20." He walked
off and threw the coat he'd also intended on buying at the register and stormed
out.
I tell ya, I get so tense and annoyed with customers, that I just wanna slap
'em all silly...I don't care if they just wanna ask where the bathroom is.
.-~* Jup
--
"Stupid, fat hobbit!" -Gollum/Smeagol, LOTR
Empress of The Unknown
>You know that sounds stupid except for the fact that I can buy
>blueberry muffin mix with no real blueberries in the mix.
Um, if they aren't blueberries, what are they *really?*
Empress of The Unknown
>NoOneYouKnow
>> "Al Smith"
>>> Yeah, what are those little blue things in blueberry muffin
>>> mix, anyway? . . .
>>
>> Soylent Blue.
>
>Soylent Blue is Andorians.
[falls out of my chair]
EvilBill
> On Sun, 18 Jan 2004 03:28:15 -0000, "EvilBill"
> <evilbillCOLL...@lineone.net> went upon the mount and spoke
> thus:
>>
>> installation routines.
>> I reckon XP's "Issues" are because of that Product Activation
>> shite.
>>
> That could be, except I passed the old CPU/motherboard to my second
> machine and the Win98 on it also had a cow. I wound up having to
> put XP on it because Win98 kept locking up trying to configure my
> joystick (and I reinstalled at least once). If it weren't for the
> fact that I find Linux to be unfriendly, I'd put that on and run
> Windoze in a virtual box.
>
> * Robinson
Well, 98 is terminally unstable and has some Issues with hardware
support and plug'n'pray, etc.
Derek
The Unknown rolled initiative and posted the following:
> Derek wrote:
>
>>You know that sounds stupid except for the fact that I can buy
>>blueberry muffin mix with no real blueberries in the mix.
>
> Um, if they aren't blueberries, what are they *really?*
From http://waltonfeed.com/self/labels/muffblue.html :
"...artificial blueberries (dextrose, partially hydrogenated
vegetable oils (soybean and cottonseed)...."
--
Derek
The best leaders inspire by example. When that's not an option, brute
intimidation works pretty well, too.
Empress of The Unknown
>..Empress of The Unknown..
>> Derek wrote:
>>>You know that sounds stupid except for the fact that I can buy
>>>blueberry muffin mix with no real blueberries in the mix.
>>
>> Um, if they aren't blueberries, what are they *really?*
>
>From http://waltonfeed.com/self/labels/muffblue.html :
>
>"...artificial blueberries (dextrose, partially hydrogenated
>vegetable oils (soybean and cottonseed)...."
Oh.
Derek
The Unknown rolled initiative and posted the following:
> Derek wrote:
>
>>..Empress of The Unknown..
>>> Derek wrote:
>
>>>>You know that sounds stupid except for the fact that I can buy
>>>>blueberry muffin mix with no real blueberries in the mix.
>>>
>>> Um, if they aren't blueberries, what are they *really?*
>>
>>From http://waltonfeed.com/self/labels/muffblue.html :
>>
>>"...artificial blueberries (dextrose, partially hydrogenated
>>vegetable oils (soybean and cottonseed)...."
And, as everybody knows, the hydrogenation process is dependent
upon the presence of Andorians.
"Solent Blue is Andorians."
--
Derek
Hard work often pays off after time, but laziness always pays off
now.
Mirror Spock
>Mirror Spock wrote:
>> On Sun, 18 Jan 2004 03:28:15 -0000, "EvilBill"
>> <evilbillCOLL...@lineone.net> went upon the mount and spoke
>> thus:
>>>
>>> Use Windows 2000... never had a problem with its hardware
>>> installation routines.
>>> I reckon XP's "Issues" are because of that Product Activation
>>> shite.
>>>
>> That could be, except I passed the old CPU/motherboard to my second
>> machine and the Win98 on it also had a cow. I wound up having to
>> put XP on it because Win98 kept locking up trying to configure my
>> joystick (and I reinstalled at least once). If it weren't for the
>> fact that I find Linux to be unfriendly, I'd put that on and run
>> Windoze in a virtual box.
>>
>> * Robinson
>
>Well, 98 is terminally unstable and has some Issues with hardware
>support and plug'n'pray, etc.
>
>--
Probably so, but I've never had such a hard smegging time upgrading my
machines as I had this time. Stupid Windoze...
* Robinson
NoOneYouKnow
Well, then I'm glad I could live down to Eric's level just this once. Next
time, though, I'll have to try for the KotPT-level badness.
---JRE---
Wickeddoll
"NoOneYouKnow" <NoOneY...@SpammersSuckBigTime.Com> wrote in message
:-)
Natalie
---
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