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CD player problem in 99 Silverado

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Kelly Herold

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Nov 17, 2001, 2:51:30 AM11/17/01
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Hey, I have a AM/FM CD in my 99 Silverado and whenevr I put a CD in, I get
"ERR" on the display and it spits the CD out at me. Could anyone tell me if
there is a way to fix this? Of course we have too many miles for the dumb
warranty to cover it, so I wondered if anyone has heard of the problem or
knows if Chevy will fix it!


Somebody...

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Nov 17, 2001, 10:26:11 AM11/17/01
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After it says "ERR" do you get any other codes? Here is a snip from GM's
service bulletin #01-08-44-005, Information on Error Codes on Radio Display -
Their Cause and Corrective Action.

Starting in 1995, the family style radios, as well as the 12-disc LLAI and
6-disc LLAI (Low Level Audio Interface) changers and the 10-disc FMI (FM
Interface) changers, have error codes to help diagnose playback mediums.

Some systems will only have an ERR message and no other indicator. If an ERR
message is encountered without any other identifier, you may review the
following error codes to try to determine the cause of the error and correct it
before sending the unit to the authorized service center. If ERR or E (and a
number) appears on a customer's radio display, the number may give you a clue to
the problem and corrective action.

Below is a list of code numbers that may appear on the unit.

CD Errors

- E20 : Focus Error Cause(s): The CD player cannot focus on the disc or there
is an internal focus problem. Correction(s): Try cleaning the disc or using a
new disc. Make sure the disc is loaded correctly. The road could be too rough or

there is too much humidity. If the problem is not corrected, service the unit at

an ACDelco® Service Center.

- E21 : Tracking Error Cause(s): There is a problem with reading the disc
Correction(s): Try cleaning the disc or using a new disc. Make sure the disc is
loaded
correctly. The road could be too rough or there is too much humidity. If there
is still an error, service the unit at an ACDelco® Service Center.

- E22 : Motor Error Cause(s): The CD motor is not handling the compact disc
properly. Correction(s): Service or exchange the unit at an ACDelco® Service
Center.

- E23 : Communications Error Cause(s): There is a vehicle/radio communication
problem or an internal radio communication problem. Correction(s): Disconnect
battery voltage to the radio and then reconnect after a few minutes. If there is

still an error, send the unit to an ACDelco® Service Center.


Hope that gives you a place to start,
Mike

Pat

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Nov 17, 2001, 10:31:46 AM11/17/01
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I have had problems with my CD player giving the error message on my 2001
Silverado since New brought it in and had it exchanged for another No
Problem.

"Somebody..." <mmaxw...@homey.com> wrote in message
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Danny Blanchette

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Nov 17, 2001, 12:27:16 PM11/17/01
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if your warranty is over, you sould think about buying an after market cd
player you will have a much better sound
I did that in my 1996 astro van
all morning when it was cold the cd player refuse to play any cd's I always
had the ERR msg, I get so piss one morning I went to a JVC dealer to bought
a cd player
about 250$ us and now it work in cold morning of north ontario

danny


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john smith

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Dec 1, 2001, 8:29:37 PM12/1/01
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The CD player in my truck (99 Z71) lasted me a whole 2 weeks. It did the
same thing. I just junked it and bought me a good CD player.

"Kelly Herold" <kel...@quixnet.net> wrote in message
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