DO NOT buy from SmallJoes.Com
jkaris
He has gone from being a good online retailer to being a petty thief.
He ripped me off for $6 and refused to even acknowledge my emails. Here
are all the details:
http://forums.yojoe.com/showthread.php?t=23107
His email address, if you care, is cust...@smalljoes.com.
Orson "Sidecutter" Christian
news:1113689663.6...@z14g2000cwz.googlegroups.com...
I just dealt with Corey recently, in fact I just shiopped a package of
figures TO him today. If you notice, someone in the thread mentioned he has
been having medical problems. It's quite possible he's been in the
hospital, or otherwise unable to answer you.
KennyD
world. If something has happened, it is more than likely miscommunication.
-K-
"jkaris" <jka...@kinnikuman.com> wrote in message
news:1113689663.6...@z14g2000cwz.googlegroups.com...
jkaris
his site. That means that he HAS seen my emails and has chosen NOT to
respond. My first email to him was over 3 weeks ago on March 21st. He
has been on the YoJoe board and on the YoJoe news updates many times
since then.
jkaris
http://cgi6.ebay.com/ws/eBayISAPI.dll?ViewBidItems&userid=Finganforn&completed=1&all=1&rows=200&sort=3
Sick or too busy, my butt.
DrJohn
did) Give it time. Corey reads these boards and I'm certain he will
make good on your order. I recently started a thread about "good Joe's"
Traders,dealers etc..I didn't mention Corey becuase he is perhaps THE
most reliable dealer period. I've seen problams like this before and
they have always ended up with Corey making good.
If indeed he is having health problems.....I only wish him
well.Perhaps in his absence you are dealing with someone else....I
don't think at this time of the possible death of 3/34 Joes Corey would
fuck anyone over....His store is gonna be one of the few reliable
outlets for us collectors. Let's not jump to conclusions.
DrJohn.
Who was here before Smalljoes and corey was just a fan like us.
Gumbo ...
Smalljoes.com over a year ago... I ordered some figures and comics and
the shipping cost was close to 12 dollars... Well, I get the box and
it's some old funskool box with holes in and the shipping cost was
only like $5.50 so after a month and a half of emailing him... The
only answer I got from him was that I wasn't getting a refund... No
reason why or anything addressing the matter and then my account got
locked...
Now I know this was over a year ago and Corey wasn't running the site
fulltime and he said that the shipping options have changed so I can
deal with it now but it would have been nice if he didn't lock my
account since there has been a lot of stuff I was looking forward to
ordering from him...
Starscream7
Ok here is something to consider, or rather some things to consider.
1.) 3 3/4 is being cancelled, and Corey is unfortunately overwhelmed with
business, and his health issues (devil's advocate: if they exist) isn't
going to help matters.
2.) With 3 3/4 being cancelled there are few gi joe specialized sites where
you can get this stuff. Stores in my area got 1 shipments of wave 7, and
have advised me that they will not be ordering any more because of Sigma 6.
That having been said everyone is scrambling now to get the stuff that they
passed on, and now have no chioce but to get if they want it. This means
they have to go through online stores like Corey's.
3.) Not everyone is 100% perfect, hey if you are, I want to witness
personally you walking on water. You know I understand being upset about
getting stiffed, perfectly understandable. I can even understand you being
upset about the lack of communication, and that being furthered by having
your account locked.
I have had a simillar situation not with corey but some communication even
if its to the extent of "HA HA I RIPPED YOU OFF, SO PISS OFF!" would be
exceptable because then you know what's going on.
Bottom line for me, I'm gonna wait to hear from Corey on the subject.
OK COREY TIME TO STEP UP MAN!
seriously corey these things should be addressed, and since it is now all
public it should be adressed publicly. I'm gonna reserve judgement but if 2
months goes by with no response - you can lock my account as well. :(
-Starscream7
Corey Stinson
>seriously corey these things should be addressed, and since it is now all
>public it should be adressed publicly.
Wrong.
SMALLJOES.COM customer service issues will not be addressed, hashed
out, or otherwise discussed/debated publicly by me in any of the
forums. This is not the Circus Maximus. I've tried it before in
years past and it is a waste of time. It just ends up being a he-said
she-said situation - I end up spending an inordinate amount of time
arguing and justifying with no possibility of coming out ahead in the
end anyway, since the consumer will always side with the consumer on
any customer service issue and neither party can demonstrably prove
anything. That time that is much better spent preparing orders for
shipment and the myriad other things I need to do to keep this
operation running.
Anyone who feels that I should appear in the discussion forums
regularly to justify the minutia of every policy and business
decision, as a condition of their doing business with SMALLJOES.COM,
should go ahead and request their account closed - the same may be
done in writing through the customer service form at the web site. At
the same time you should probably go ahead and close your accounts
with Amazon.Com, PayPal, and eBay since they too probably will decline
to send representatives out to every fan forum on the internet to
discuss policy and service issues.
...and that is all I have to say on the matter.
--
Corey Stinson <co...@smalljoes.noamspay.com>
(Remove 'noamspay' from my email address to contact me.)
FireFox91
Besides, I see pattern forming between those people that have what they call
the "type-A personality" in the GIJoe community and those that reported they
got their Smalljoes accounts locked. They are usually the same people.
Wonder why?
--
FireFox91
"Corey Stinson" <co...@smalljoes.noamspay.com> wrote in message
news:52e86119hfp4k43un...@4ax.com...
HooveR
a problem I received is that one of my orders didn't contain a comic I
ordered. I emailed him about it, asking if maybe it was shipping
seperately...definitely not was the reply. So after I let him know that
it indeed wasn't still sitting in the box, he shipped it out to me
separately, no additional charge.
So yeah, that's the closest to a problem I've had. And it wasn't close
at all.
That doesn't tell me that no one has a legitimate problem... I'm not
saying it's impossible for anyone to have a problem, though. And I
don't really think it's wrong for anyone to post their difficulties
here, but expecting the owner of a business to come to a newsgroup to
defend himself is a bit much.
Until I experience bad service for myself, I'm gonna stick with
Smalljoes.
Starscream7
Wow - sorry to piss you off so easily Corey. It was not my intention. Oh and
secondly - I won't side with someone, just because I am a consumer and they
are, and allegedly got screwed. I have ordered from your store before with
no issue. Apparently someone has had an issue - I understand your feelings
on having to defend yourself. I wasn't looking for a long drawn out
explination. Like I said in my post, "ha ha I screwd you, so piss off" is
exeptable to me, cause at least you know where you stand. Had you just said
"blown out of perportion" or "its being resolved, yes there was a screw up,
or no there wasn't after a review of the records." That all would have been
fine by me.
By no means was what I had said meant to be a personal attack. Your response
leads me to 2 conclusions tho.
1.) You most likely DO have health issues, as like me your temper seems to
flare when not feeling well.
2.) You are most likely hammered with business because Hasbro is shutting
down the 3 3/4 line.
Someone with such a seemingly logical thought process as yourself, I am a
bit disapointed tho - you think so little of me/us by alledging that we will
piss on the seller. Sorry I have been a seller, not in the same fashion as
you are, and it is a difficult business. Those who have a hard time
understanding that, are those who have never done one or more the following
typically.
1.) Worked in retail
2.) Sold items in a forum other than ebay
3.) Ever taken a marketing class
And no the customer is not always right. The only people who say that are
those who want something for nothing - Zip Zero, Nada, FREEBIE.
Anyway I digress - again I apologize for seemingly pissing you off.
'Nuf Said
--
-Starscream7
The innovator of trouble
Corey Stinson
Your reply is a perfect example of why I don't get into these
"customer service" debates on the forums.
>Wow - sorry to piss you off so easily Corey.
What makes you think I'm pissed off? Are you unable to tell the
difference between a stern statement and pissed off ranting and
raving?
>By no means was what I had said meant to be a personal attack.
And I in no way took it that way - I was simply pointing out that your
prior assertion was wrong - and since you are now apologizing, I can
only conclude that you are in agreement?
>1.) You most likely DO have health issues, as like me your temper seems to
>flare when not feeling well.
You guys are amusing with this "health issue" stuff that has been
running throughout this thread. Reports of my imminent death are
greatly exaggerated! ;) Someone throws something out, and everyone
runs with it. I feel like Kid Rock all o' the sudden! ;)
Paul Jacoby keeps tossing that one out, along with his own sad story
of "what Corey did to me", every time one of these threads appears.
(Never mind the asinine crap that Paul had directed at me on numerous
occasions before I finally grew tired of it and dealt with him.)
Paul is like a broken record and has invented a situation so that he
can be pretend to be concerned about me. I'm flattered, but can
assure you that Paul spends a lot more time thinking about me than I
him.
Having said all that - I'm quite healthy. Anyone who doubts it and
will be attending the Joe convention this year can always come up and
debate it with me. :)
>2.) You are most likely hammered with business because Hasbro is shutting
>down the 3 3/4 line.
Hmm, not so much for that reason, although I did get hammered in the
last 12 days or so due to adding a lot of new product (including some
new Joe product) to the store. But, as I think I've said before, I
can't afford to run out and rent a $2500/month building and hire three
employees just to work through two weeks of busier times. So, people
will have to wait a few extra days (and spend them complaining on the
forums, no doubt) -OR- go back to driving around to ten different
Wal-marts with gas at $2+ / gallon - and what price on the time spent?
jkaris
SMALLJOES.COM customer service issues will not be addressed, hashed
out, or otherwise discussed/debated publicly by me in any of the
forums.[/QUOTE]
Maybe not, but you could at least have the courtesy to respond to a
legitimate customer service issue by replying to the emails I sent.
You packed my stuff shoddily this time around and shorted me two
comics. I politely emailed you multiple times over a 3 weeks period
before I decided to take other measures. You could have easily averted
this by handling your business in a professional manner. Instead you
completely ignore my communications and then, after it has blown all
wide open here and on the YoJoe forums, you come back with a response
that basically says, "If you don't like my crappy customer service,
shop elsewhere, and if you publicly complain about me, I will lock your
account." By the way, you locked my account BEFORE I went public with
this.
Corey, you have become a lousy toy dealer who seems to have forgotten
that his business exists solely due to his customer base. Crappy
customer service will alienate your customer base and thus eventually
put you out of business. Period.
Starscream7
service issues here, you did give at least a reason - and a legitimate one
at that - for the delays. Like I said - that's enough for me. I am sure
everything will cool down, and it will all be ok. Take care, and glad to
hear you are in "Good health"
I for one still look forward to having you supply me with the 200+ battle
stand I'm gonna need. To many Blue Shurts, Crimson Guards, and Greenshirts,
Not enough stands to go around.
Anyway Take care,
KennyD
match of Death and Disfigurement! But, only if you agree to wear a
neon-green jumpsuit!!!
-K-
"Corey Stinson" <co...@smalljoes.noamspay.com> wrote in message
news:es2a61125mbqmeota...@4ax.com...
>>>>Snippage<<<<<<
>
> Having said all that - I'm quite healthy. Anyone who doubts it and
> will be attending the Joe convention this year can always come up and
> debate it with me. :)
>>>>More Snippage<<<<
Starscream7
OK number 1, if you even bothered to ready Corey's statement he did say he
was slammed with business. RELAX a bit - go take a Vicodin or something.
Relying, on personal attacks is not going to get you anywhere. Ever hear the
phrase "Catch more flies with honey?"
Well dude you just threw down a huge bottle of vinegar. I for one, after
having read Corey's response am satisfied.
Rather than taking the matter further by requesting an open dialogue with
him, you lowered yourself to pitching a fit, and personal attacks.(not
attacking myself - just point out how it seems you have responded.)
I had requested Corey respond, not just on your behalf, but because I too
was curious if this was a sign of things to come. Sounds like it is not.
Let me give you some advice in dealing with matters such as this.
1.) Send an email, requesting status. Inform in that email, that you will
follow-up again w/in a weeks time. Hey businesses are busy and can't always
sit down that very instant and respond to your email. Especially if
investigation is required.
2.) After that week has gone by, inform your seller of the second attempt at
contact, and that you will give another week, for stuff to show up (benefit
of the doubt goes a long way.) After that week, you will follow-up again.
3.) During your 3rd and final email, request a status. Inform the seller
again of what's missing, how much you paid for those items, and that you
would like an immediate status. Also at this time inform them that lack of
communication is not something that is acceptable. They (the Seller) has had
3 weeks to respond, and has not chosen to do so. Also advise that you will
have to make public your lack of satisfaction, something you regret doing.
You would much rather have open communication then, to have to advise people
of the situation that has occurred.
4.) If more time has passed w/o a response, then post to the forums. Be
diplomatic. NEVER EVER resolve yourself to slander, or personal attacks.
request a public/private response. Public from the public (IE: how have
these things gone in the past if they have occurred.) Private requesting
publicly the attention of the seller.
If I was a seller and in any of your emails you had once attacked/threatened
me, I wouldn't have responded either. Your business is not wanted or needed.
You would have received a refund w/ and email stating that your business is
no longer accepted.
Bottom line here is you as a buyer have little to no recourse over matters
such as this. What are you going to buy a plane ticket, and fly to where
Corey resides, pay Court fees, to get him into small claims for what 6$?
You also have to be prepared tho for the response of "I took your money, and
now piss off." Occasionally this can happen, as such the case with many
sellers on EvilBay.
The above listed steps, when I have had to use them, have always served me
well. You may find that in the future your dealings w/ online businesses may
be smoother if you do the same.
Corey Stinson
>Sounds like a challenge to me! Corey, I will take you on in the steelcage
>match of Death and Disfigurement! But, only if you agree to wear a
>neon-green jumpsuit!!!
Ho ho, no! Nothing neon. All Joes know that neon = even more
harassment in the forums!
--
jkaris
to read what I posted in the thread over at YoJoe.Com (which I
referenced in the first post of this thread). If you had, you would
know that I did pretty much EXACTLY what you are suggesting. I sent him
a nice email informing him that the stuff was packed very poorly, the
next day I noticed that I was short 2 comics and asked if he could send
them out. The next email, a week later was also polite and asked when I
could expect my missing items. The next email which was almost 2 weeks
after the first email again asked when I would receive my items. I also
politely emailed him via his webform. It wasn't until the 2nd webform
(4th email) that I got even remotely upset. That was WELL OVER 3 weeks
later. As per this entire incident, he didn't respond, period. So I
took it to the next level, reported him to Paypal, posted on the Joe
forums and sent him a very angry email, as well as posted here.
If you have 3 minutes, click the link in the very first post above and
you can read what I sent and when I sent it and see for yourself why I
am so adamant about this issue.
As far as the $6, I have written it off, since Corey didn't even have
the decency to respond to anything I have sent him or even here. What I
am doing is making a nice little dent in his business by warning
current and potential customers as to what they could expect when
dealing with him. By doing that, Corey is losing exponentially more
than the $6 he ripped me off for. Not only in my lost busines, but also
in the lost business he is receiveing because of his shoddy customer
service policies and his lousy attitude towards his patrons.
He won't respond because he KNOWS he is wrong. So he sits back and
watches his business take a hit.
He has admitted that he is a one man operation, and that being so, each
lost customer IS a big loss for him, regardless of how many other
customers he has or will get in the future.
And me, I sit back and enjoy watching all the responses of those who
will never shop with him again because of how he has stolen $6 dollars
for me.
Yep Corey, your theft of $6 and your crappy attitude is costing you a
whole lot more than the $6 you ripped me off for.
jkaris
isn't going to be dormant any time soon.
HooveR
prozac
prozac
Corey Stinson
>I would make sure I make it to the con to see that!!!!
>
>prozac
Is that what it's gonna take...?
Hmmmmmm.
--
ju...@yahoo.com
FireFox91
out with at the convention...
**looks at pics from 2004 con**
Awe crap... <sigh> Corey, do you want a Superman cape with your jumpsuit? :)
--
FireFox91
<ju...@yahoo.com> wrote in message
news:1114106818....@g14g2000cwa.googlegroups.com...
jkaris
Smalljoes. See what your theft of $6 and crappy attitude has bought you
Corey?
Øyvind Bjugan
"jkaris" <jka...@kinnikuman.com> skrev i melding
news:1114142098.1...@g14g2000cwa.googlegroups.com...
> More people on the YoJoe boards changing their mind about shopping at
> Smalljoes. See what your theft of $6 and crappy attitude has bought you
> Corey?
Awww....SHUT UP!!!!
Sorry, I got the point....I just don´t care.
If someone came and told me that Corey sent two guys over to their house and
cracked their kneecaps it wouldn´t erase the flawless business history I
have with smalljoes.
Øyvind
Corey Stinson
wrote:
>You guys are a bunch of weirdos. Glad you arn't the type of people I hang
>out with at the convention...
>
>**looks at pics from 2004 con**
>
>Awe crap... <sigh> Corey, do you want a Superman cape with your jumpsuit? :)
Does it also come with a big blue codpiece?
Starscream7
You know you have had maybe 2 dozen posts on YoJoe.com most of those posts
are the same people posting over and over.
Here's a few things for your narrow minded short sightedness to consider.
1.) Corey did explain why the mess up could have occurred, he's slammed with
business right now. (it was a pretty blatant remark, and yet somehow you
managed to miss it.)
2.) You whiney Diatribe is not going to make you more popular.
3.) Congratulations out of the thousands of Joe fans you have like maybe 6
who have sided w/ you.
4.) You are fast becoming the whiney little punk in grade school that
everyone beats up, cause you won't shut up.
5.) You made your point. WE GET IT! We just aren't going to stop shopping at
Smalljoes.com because you say we should. If you really had charisma or
presence like that I would say you better become the New World Leader.
6.) More than a poster who has had a bad experience, you are becoming a
Troll.
7.) I have been considering since I read you last bit of Winey Diatribe last
night, rather to add you to the kill file or not. Grats you earned your self
a spot in it. I would imagine those who haven't chosen to respond to you as
of yet, you have already been placed there.
Let us know when you decide to stop your tantrum, like a 2yr old, and start
posting like a normal adult, and maybe we read your posts some more.
jkaris
ignoring emails for 3 weeks and locking an account (which by the way
happened before I posted this issue anywhere).
2. I'm not looking to win a popularity contest. I am warning off as
many potential new customers that I can, which seems to be working
quite fine, thank you. If you think I am looking for popularity, you
are sadly mistaken.
3. I'll take as many as I can get thank you. Of note, for every one who
posts in agreement, there and many more who feel that same but to not
bother to post.
4. Actually, with a sentence like that, you are the one who is sounding
"grade school".
5. I don't expect you to stop shopping there, you seem to think that
ignoring customer emails, locking cutomer accounts for no good reason
and ripping of your customers as well is an excuseable business
practice if the shop owner gets a little busy. So for you, I guess
shopping at Smalljoes.Com is an acceptable experience. I am just doing
what I can to warn people about Corey's crappy service and thievery.
But I would put money on the fact that if Corey ever burns you, that
you would be screaming much louder than I.
6. No, if I was a troll, I would be starting crap for no good reason
in multiple threads. You should re-educate yourself on what a troll is.
7. Go ahead, put me in the kill-file. I don't plan on changing your
point of view anyways. I will leave that to Corey when he decides to
screw you over, and you are sitting there wondering why, after years of
good service, he just up and decides to rip you off.
By the way, I think you should re-read your own posts and see who is
acting childish. It isn't me. Also, being a Corey-apologist isn't your
forte, try something else.
HooveR
...just sayin'.
Orson "Sidecutter" Christian
> On Fri, 22 Apr 2005 03:24:15 GMT, "FireFox91" <sco...@gmail.com>
> wrote:
>
>>You guys are a bunch of weirdos. Glad you arn't the type of people I hang
>>out with at the convention...
>>
>>**looks at pics from 2004 con**
>>
>>Awe crap... <sigh> Corey, do you want a Superman cape with your jumpsuit?
>>:)
>
> Does it also come with a big blue codpiece?
No, the codpiece is neon pink. But the caps is so cool it's worth it.
jkaris
HooveR
DrJohn
the freain Terrordrome dammit! JK is obviously a, to use netspeak a JK.
Just killfile him.......let's not feed the trolls or the severly
mentaly disturbed.......except of course for Warflight! (if that
doesn't get him in here.........nothing will!)
DrJohn.
Corey Stinson
>bump
I'm not sure what newsreader you use, but bumping doesn't work in
USENET groups. :)
jkaris
funny that you haven't once addressed the issue that started this
thread and the one over at YoJoe. I hope you enjoy the $6 you stole
Corey. I'll start a new thread over at Yojoe in a month or so to
ressurect the topic, since your mini flame war got it closed.
Corey Stinson
Knock yourself out.
Orson "Sidecutter" Christian
news:1114635274.3...@g14g2000cwa.googlegroups.com...
That flame war looks pretty one-sided to me. And Corey isn't the one
firing.
HooveR
<<I hope you enjoy the $6 you stole Corey. I'll start a new thread over
at Yojoe in a month or so to ressurect the topic>>
If only we could hook you up to a city. The sheer, raw amount of energy
you have, pissing and moaning about six dollars, could likely power an
entire sprawling metropolis. I can't even scare up the energy to get
excited about anything these days, so mayhaps I should envy you and
your INSATIABLE SIX DOLLAR POWER SOURCE!!! A breakthrough for SCIENCE!
If only Einstein were alive to meet you!!!
Timmer
> ressurect the topic, since your mini flame war got it closed.
>
I don't think so...
Timmer
jkaris
$100. And note that Corey doesn't deny that he ripped me off or even
take any steps to try to make it right or apologize. What a class act.
I can't believe anyone would actually defend a petty thief like Corey.
He may have done plenty of good things for the Joe group, but he still
has become nothing more than a petty thief.
Man Corey, you are my hero! I hope that one day I can rip off my
customers and not even bat an eye about it like you do!
Pyre
> It's not the amount Hoover, it's the principle. Whether it was $1 or
> $100. And note that Corey doesn't deny that he ripped me off or even
> take any steps to try to make it right or apologize.
Why should he? If someone came at me with your attitude I'd probably
tell them to go screw as well.
--
Pyre[Rock] - pyres...@crosswinds.net
http://pyresdomain.crosswinds.net/
"If you think it's over better think again. There'll be no compromise.
Turning up the power, feel adrenaline, move into overdrive."
HooveR
Life is too short to spend weeks talking about six dollars. Go out and
enjoy life. Find a girl to spend time with. Hopefully you will come to
find that there's a lot more enjoyable things to do in life than rant
and rave about six dollars for more days than you have lost dollars.
And look into buying this book:
http://www.amazon.com/exec/obidos/tg/detail/-/0786881852/qid=1114751440/sr=8-1/ref=pd_csp_1/103-6535926-7761418?v=glance&s=books&n=507846
Just some helpful advice.
--HooveR