TrashL....err I mean SUNL...scooters, atvs still ripoff JUNK
Borked Pseudo Mailed
8 days ago by Dennis Huff [send email]
As a dealer of all makes and models of pocket bikes to mini choppers,
atv's and stand-up scooters, I have not run across any so poorly made
and a company who once they sell the product to you they don't want
anything to do with you unless it is to buy another one from them.
Sun-L is a company that I as a dealer want to tell everybody out there,
if you are interested in buying a scooter or mini motorcycle buy it
from anyother dealer or site but please please do not buy it from "Sun-L".
66 days ago by Meow Mix [send email]
This is what i have to say about Sunl: YOU S*CK!!! Sunl makes crappy
quads and has lousy price ratios!!!! Also if you go on www.sunl.com
they have a live chat center if you need help but when you go on weekdays
during business hours no one is ever available EVER!!! And when you call
no one helps!!! Sunl has the lousiest workmanship and customer service I
have EVER SEEN OR HEARD!!!! SUNL S*CKS!!!
51 days ago by Smoked Cheese [send email]
Yea want do you know! SUNL SUCKS!!! There a big trap for consumers
interested in this fraudulent company!!! Their goal is to sell cheap
vehicles that aren't put together right and assembled with cheap
parts. Once someone calls for a part or assistance what to get: NO
HELP!!!! LOUSY CUSTOMER SERVICE!!!! There atvs and dirt bikes are
especially dangerous: cheap parts, lousy assembly, and mechanical-related
accidents so i heard about them. SUNLs BIG GAME PLAN:
1.) Happy consumer buys vehicle at great price and year warranty. 2.)
Consumer comes for a ride: C-R-A-A-A-C-C-K!!! Oh great!!! Looks like I
need a part: I'll call Sunl. 3.)Hm, no one available to help. Sunl.com:
No one available: click to leave message: during business hours!!! Hmm.
4.) Finally get a hold of Sunl : They dont accept the warranties!!! FRAUD!!!
5.)=ANGRY CONSUMER!!! True Story!!! Dont fall into Sunls scheme!!! By the
way i never got a tool kit with my quad!!!
30 days ago by Big 4 [send email]
WARNING!! This is an alert for all consumers who are looking for a cheap
new SUNL atv or dirt bike: SUNL vehicles are extremely dangerous!!! The
atvs may look nice but on the inside THEY ARE NOT!!! They are poorly
assembled and to top it off: with cheap parts!!! This is an accident
waiting to happen!! Somebody needs to stop this company before someone
gets hurt or killed due to a accident from poor workmanship, and weak parts!!!
This is a serious matter, I'm ashamed of SUNL for doing this!!! I cant
believe they make garbage and expect people to ride it!!! If you want a
good, trusty atv that wont break then stick with the Big 4 (Honda, Yahama,
Kawasaki, Polaris) NOT SUNL!!! These atvs are way more expensive but you
will get your moneys worth in the long run!!! Do not let SUNLs prices trick
you into buying their junky atvs.
13 days ago by Sunl Iz Trash [send email]
I totally agree with Big 4, I have had soo much trouble with my Sunl atv!!!
My atv is lucky to last a full day of off-road riding before something goes
wrong. Many problems since the summer: cracks in the front frame(after no
jumps, or rough riding), exaust breaks off the back frame after an hour of
trail riding(now dangles- only held on by engine itself), leaky carborator,
snapped handles, faulty back brakes(rarely work), snapped bolts, loose bolts
after light riding, ripped seat, chain breaks, bearings on back axle constantly
have to be tightened, same with chain adjuster, throttle needle gets stuck in carb,
throttle cable constantly snaps, throttle got stuck when i started it(ended up
flying into the garage trying to stop it), and constant engine, and starting
problems. This all happened in a few months of trail riding. To top it off :
it is nearly impossible to find parts. I even called several atv shops to see
if they would repair it: RESPONSE: "WE WILL NOT TOUCH A SUNL" almost everyone
i called said that they are a problem. Bottom line: Stay far away from Sunl!!
FAR AWAY!!!! Dont get into the same mess i did.
12 days ago by Liver -n- Onions [send email]
I totally agree!!!!! SUNL SUCKS!!!!!!!!! This company needs to be shut down!!!
There vehicles are extremely dangerous!! Someone is going to get hurt!!!! And
whatever happened to sunsucks.com and sunltrash.com???????? It just takes you
now to sunl.com where they advertise there TRASH!
5 days ago by D B Johnson [send email]
I bought a 110cc from right way atv's. It arrived with the crappiest instructions,
but we put it together in about 3 hours. We went to put the sae 30 in it, and it
poured out from a hole in the casing! They won't reply to emails. Phoned them and
the guy laughed at me and hung up! sunofabeech! If i could just slap the sheet
outta him... filed suit with the BBB and with my credit card company. Will be
filing a suit for fraud as well. DO NOT BUY FROM RIGHTWAY ATV! THEY ARE COMPLETE
AND UTTER MORONIC RIPOFFS! heck, we may drive to texas and drop the worthless thing
off at the store and demand a new one! They are messin with the wrong girlie!
4 days ago by Fruit Loops [send email]
I agree!! I've had soo many problems with my Sunl atv, and not to mention I have a
1 year warrenty on the engine and frame. My engine starts smoking and leaking oil
for no reason! I go to my dealer to get it fixed and the cheap front frame rewelded
only to find out that Sunl WONT HONOR THEIR WARRENTIES!!! That is FRAUD!!! Ive been
soo angry with this company ever since!!! What i like to know is why they haven't
been shut down by now!!?? Its crazy how they can get away with making cheap, faulty
vehicles and ignore people when they need help!! Bottom line, Johnson if i were
you i wouldnt even bother with another Sunl atv because im sure Sunl Corp. with
laugh at u to! There JERKS!!! If i were u i would spend a lil extra money and buy
name brand, thats what i'm going to do. Im tired of dealing with Sunl!
Thinking of buying a SUNL ATV or product? DON'T DO IT!!
Below is what you can expect!
Extremely low quality, no after the sale service or parts.
SUNL is just JUNK!
==
SUNL's UNSATISFACTORY BBB record
http://dallas.bbb.org/commonreport.html?bid=15000591&language=1
==
http://forums.atvconnection.com/messageview.cfm/catid/10/threadid/513487
Glad to have found this site to vent on. My son bought one of these from NYDiscountmotors on Feb. 19 on ebay. Nothing but problems since it came out of the crate. Starter wouldn't work, so he was jump starting it for about two weeks. Place was going to meet us halfway between NY and CT to fix problem, then tells me to take it somewhare and they will reimburse cost. Did that and the day before we took it all of a sudden the starter worked. Guy up here looked at it, couldn't find why it wouldn't start before, needed headlight replacement. Was never sent. Then they won't reimburse him the $90 because it was now working. Then agreed to pay half, still haven't gotten it. Body parts are broken off, cheap plastic, In March the chain broke, $38 to replace that with a good chain. By beginning of May, rear brake pads completly gone. Another $68 to replace them, once the guy found ones that matched. Yesterday, the front wheel is now sheared right off the axle. Luckily he was going around a
curve and not going fast. These are a piece of $1000 junk. He rides in the woods on trails he and his friends have made and these bikes are just not rugged enough for that. He had a Polaris 90 Sport we got used for $600. That on had been flipped, crashed, drowned and never broke off a body part. On this piece of crap the entire right side from front feder to back is in pieces and other parts are cracked. He has sure learned a hard lesson for a 14 year old. NY Discount motors response is basically you get what you pay for. They are really mad because I left neutral feedback on them. Just said good sale, shoddy product, email for info before bidding. Ruined there 100% positive rating. Have asked me to recind it, was considering it, until the wheel incident. Sorry to go on so long, but just needed to vent. I guess buyer beware is really true. Thanks
http://forums.atvconnection.com/messageview.cfm/catid/10/threadid/518264.cfm
All the bad things you have read about SUNL are correct, why bother with JUNK!
Things I've had go wrong in the first 3 months:
1.) Chain broke after the "guard" squashed against it after casual trail riding...and I mean CASUAL.
2.) Bolts to the swing arm axle adjuster fell out after a day of CASUAL riding, used red thread lock to fix it, took an hour to find them in the field.
3.) Throttle cable got stuck after a day of attempted mud riding...my son held on for dear life!
4.) Frame developed a crack near the lower swing arm joint...hmmm.
5.) Gas tank developed a hair line crack after another day of CASUAL riding (this is when I decided it was no longer safe for my son to ride it).
So, bottom line, if your having good luck with your SUNL, your among A FEW. Don't waste your money...that's all I'll say.
http://www.complaintsboard.com/complaints/sunl-c869.html
Buyer beware!
In April of 2006 I purchased 6 ATV's from a SUNL dealer thru EBAY. This dealer, who I will not name, has been so very helpful. I have no complaints at all about him. He has sent me box after box of parts for free. What absolutely floors me, is how incredibly poorly these things are made. My kids are all average sized, ranging from 6 yrs old to 11 yrs old. They only ride them on the weekends in our 4.5 acres of flat as can be grass yard. No jumps, tricks, rough riding, nothing. These things have been an endless headache for me. I seriously can't tell you how many hours and hours I have spent trying to make these things work. Here are just a few problems I have encountered: CONSTANT carb problems-float needles sticking open causing the carb to empty the entire fuel tank all over the ground/floor. Needles sticking shut causing the engine not to start. Fuel lines cracking and leaking all over the hot engine after only one month of riding. Dead batteries every weekend causing me to need
to jump start them off of my battery charger just to get them going. All of them have had the chains break at least once. The frame on one of the 110's broke in half where the swingarm meets while my 60 lb daughter was riding it, luckily she was not hurt. All of them have had parts break, fall off, loosen up, etc for no reason. I got to the point where I was putting Loctite on everything! I could go on and on. At this point, only ONE of the SIX I purchased is running. They are parked permanently. Now, I knew that these were not going to be as good as the Hondas that I originally wanted to buy (the Hondas are 5 times the $), but I didn't think these things would be so terribly made and downright dangerous. In the end, I guess you do get what you pay for. BUYER BEWARE!
http://chinariders.net/modules.php?name=Forums&file=viewtopic&p=6462&highlight=
I was a SunL Dealer couldn't get parts at all and filed against them through my credit card company. Endless Journey Cycles Ohio
http://myvento.net/forum/viewtopic.php?t=3544
Just picked up a brand new 150cc scooter by SUNL. Got it cheap, but as I am finding out, getting replacement body panels are difficult to come by. I email SUNL in Texas but they don't respond. I email a distributor in City of Industry, California, and they too don't respond. It would appear the SUNL is another fly by night company or run out of someone's bedroom.
http://www.atvnation.com/forum/lofiversion/index.php/t11020.html
Run away from anything that says SunL on it. We used to deal in their scooters also and they were nothing but problems.
http://www.myvento.net/forum/viewtopic.php?t=1763
Arg! Well I still don't have the parts I need to fix my kickstarter. I can't get a hold of SunL's parts division (the switch board at SunL only picks up the phone when the parts division is closed, HA!). Brian, If your smart you will tear up Sunl's number and never call them again. They are THE WORST company when it comes to scooters.
http://www.myvento.net/forum/viewtopic.php?t=849
One important message to you. DO NOT look for any support from
SUNL. They are the worst in my opinion and I have been trying to deal
with them since buying the bike last October.
http://www.thesqueakywheel.com/complaints/2007/FEB/complaint11889.cfm
I purchased several mopeds to resale in my powersport shop. Sunl has made promise after promise to send necessary parts which I ended up buying from a parts house.
http://www.gokartsrus.com/go-kart_forum/viewtopic.php?t=443&sid=42ac0a15abd4b1b62fe155bc9c1c6090
Many many phone calls all over the country dealing with rude receptionists and ignorant peaople, finally yielded the name and phone number of the GM over thier 4 US branches, Jeff Boudreaux at 1-866-423-1072. I spoke to him on Feb 14th and thought i was finally going to get somwhere, he refered me to Chris the Parts and Tech manager in Texas. Now about 10 e-mails later I have not gotten any resolution. Lotsa "gonnas" but no action. when I am done with this post I plan to get on the phone to Jeff again. Really a shame if they want to build a brand in the US, if they don't change and begin to listen to customers problems, address them with manufacturing changes and then stand behind thier product and make parts accessable they won't last long.
I have had alot of communication with SUNL in Texas and do not get the responses I had hoped for, especially considering they are trying to build a brand here in the U.S. For example I have tried to get the missing washer that holds on the dust cap on the front hub for over a month now.... Nuthin. I have tried to find out if there is a clutch rebuild kit.... Nuthin. I could go on but won't.
http://www.complaintsboard.com/complaints/sunl-c869.html
These karts are junk. And if that isn't enough, just try getting parts for them. Even as a dealer, I couldn't hardly get any parts. I finally gave up and dumped the line. Stay away from SUNL. You will be doing yourself and your family a great favor.
http://www.texasatvs.com/forums/archive/index.php/t-14204.html
stay away from me and my buddy used to sell them they have alot of problems Chassis breaking carbs falling off and sticking wide open one kid .. got hurt noto long ago and sunl is being sued over defects spend the extra money and buy name brand
http://www.powersportsnetwork.com/enthusiasts/review_detail.asp?rv=48461&veh=40198
-- Pink Piece of Junk --
I can't believe I actually bought this for my 8 year old daughter. She wanted to ride with me at the local track but I didn't want to spend any more money on an expensive quad so I decided to buy this. I am extremely disappointed because it only rides for a few hours before something goes wrong with it. Everything about this quad is awful. I would never buy another SunL ATV ever again.
http://www.powersportsnetwork.com/enthusiasts/review_detail.asp?rv=47724&veh=38999
-- SUNL Junk --
Purchased a Hanma R6 for grandson for Christmas. Purchased 12/22/2006. Went through all the pre-ride checks and he received atv on 12/26/2006. No rough riding, no jumping, no high speeds and unit falling apart everyday. Welds breaking and bolts coming loose. Returned unit on January 4, 2007 and probably out the money, but SUNL is junk - DO NOT BUY IT. No warranty, no parts, and no service. Somebody needs to get a class action suit started on these guys to shut them down or get them straight before somebody dies.
http://forums.atvconnection.com/messageview.cfm/catid/10/threadid/518264.cfm
You get what you pay for...I bought a ATV 109 for my son, it served it's purpose for a couple of months. I got tired of fixing it after every ride. In general, they are junk.
http://www.atvtime.com/phpBB2/viewtopic.php?p=106869&sid=253c69a37fd42071a81a35477649ac99
We bought a little SUNL about 2 months ago, something has fallen off or broke everytime we go riding. This last time, it was the frame. So we are sending it back and are looking at getting the Unison Desert Cat 90. So far I have heard alot of good stuff. We ride in sand mostly. My son is only 35 lbs and will be 8 this summer. We want something that we wont have to fix or tighten things on every time we ride.
http://ridingarizona.com/forum/topic.asp?TOPIC_ID=24677𼋵
We have some experience with "Chinese Quads". While they are cheaper, you have to be willing to put in the time in maintaining them. They take A LOT more maintenance than regular bikes. Things rattle off and parts break easily on a regular basis. You have to know how to fix them and it is difficult to get certain parts. It takes a lot of patience in getting on line and calling places to find parts. Many times we have ordered parts for them to be back ordered for months and we never get them. It was really hard to find tires and wheels for our little one and we ended up having to wait about 7 months before we found the right ones.
http://ridingarizona.com/forum/post.asp?method=ReplyQuote&REPLY_ID=211831&TOPIC_ID=21612&FORUM_ID=10
I bought a SunL 50cc quad for my 5 year old stepdaughter less than a year ago. I too did not want to spend $2k on a 50cc quad, especially if she turned out not to be interested in riding it. My first impression was that it had a stout motor for a 50cc., had a decent looking rear disc brake, electric start, remote start, remote kill switch, pretty neat I thought. I soon realized that what I had was a total pile of crap.
* The suspension is nothing more than springs - there is no appreciable damping in the "shock". Makes for precarious handling characteristics thru any sort of appreciable bumps.
* The throttle stop, at its full-in position, still allows the bike to haul a**.
* There is no parking brake, and it will walk away at normal idle levels.
* Not that the brake is much use, which was surprising, as it's a hydraulic disc brake (rear only, no front brake at all). It will slow the bike down eventually, but it's not even strong enough to lock the rear wheels pulled fully to the grip. Yes, I bled it, no improvement.
* There is no gas tank petcock. A piece of plastic from the cheapo gas tank lodged itself in the float seat, causing it to piss gas out the float vent. There was no vent tube, so the gas was leaking on the hot cylinder head. Only solution given a lack of the right tools to remove the plastics at the time was to drain the gas tank before putting it back on the trailer.
* With the help of the springboard suspension and some uneven bumps (common to offroading), my daughter managed to flip it over. Now the steering shaft is bent.
She's ridden it at maybe 8 outings total, and it is now a total piece of garabage. During the last 4 outings, I've spent more time fixing it than she has riding it, cutting out my riding time as well. Now that I know she's into riding, she will be getting a quality quad for her birthday in a couple months.
So, in conclusion, if you don't ride very hard, or if you do ride hard but don't venture far from camp and can put up with a constantly breaking motorcycle or quad, the chinese models may be what you're looking for.
http://www.complaintsboard.com/complaints/sunl-c869.html
7 days ago by Brandy Jenson
I bought 2 four wheelers for my two daughters for a Christmas present from sunl the first thing that happened was when they were delivered one of them was the wrong color it was suppose to be pink and it was a hunters camo yellow for a boy and this was a Christmas present for my daughter and i hand her this boy looking four wheeler i contacted sunl and they said they didnt have the one i ordered so just sent me the wrong one hoping i would be happy well i was not it took from the end of nov. To just a few days ago to get the new body that i ordered i am so disappointed with these four wheeler every time we attempt to ride them they literally fall apart both of them are a piece of junk all the problems i read you had i have had the same things wrong with mine and every time i try to contact them they are full of excuses i think they're waiting for the year warranty to be up so then theres no chance of getting any help from sunl we bought these and they dont even run and were suppose
to just say oh well we got ripped off its not fair we should get a refund or something i feel like we totally got ripped off.
33 days ago by Jennifer McArdle
The fact that these four wheelers are poorly made is absolutely true, and to add headache to injury, the dealer who sold my daughter's to me neglected to mention the laws and statutes concerning appropriate size for age class, the required education classes and registration documentation. So not only is the product poorly constructed, but due to the laws where I live and the fact that I would use it at public locations, my child is completely unable to use it. Which I guess isn't so bad considering the safety issues that other Sunl owners have experience. Stay very far away from the Sunl products!! do not make the same mistake that I did.
http://www.complaintsboard.com/complaints/hanma-r6-atv-poor-quality-c3998.html
HANMA R6 ATV - poor quality
Complaint Rating: 67 % with 3 votes
Purchased SUNL Hanma R6 December 22, 2007..given as Christmas gift to 6 year old 54 pound (24.49 kg) grandson. He received gift on December 26th.
The recommended inspection before riding was completed on December 24th per the checklist in the owners manual. In addition to pre-ride inspection all bolts and nuts were checked for tightness. One bolt was found missing in rear muffler hanger and a number of bolts were loose. The nuts that attach the muffler to the engine head were loose and also tightened. Lug nuts on wheels were also checked for proper torque.
During pre-ride inspection what looked to be a small crack was noted on rear rack bracket.
Per instruction booklet motor break in procedures were followed by setting throttle at approximately half throttle for first ten hours. Youngster rode with father who was on a Kawasaki quad and father insured that engine speed was varied and that constant low speed was avoided However, unit was never broken in due to a total of ten hours not being completed. The vehicle held together only long enough for one tank of fuel and part of another tank to be used.
December 26th: Rear muffler bolt came loose and was lost. Bolt replaced. Rear rack bracket broke and rack went forward into plastic body housing breaking plastic body.
December 27th: Keeping muffler tight continued to be a problem and muffler was wired because muffler bracket broke. Battery case latching system broke.
December 28th: Chain came off and had to be replaced and retightened and muffler continued to work loose at engine head.
December 29th: front rack mounting broke and bolts holding muffler on engine head came loose and were lost, This was the end of using the unit. Unit was returned to dealer on January 4th,
The unit is sold as an all terrain vehicle for off use road only. This unit was never subjected to any excess weight, nothing was carried on either rack, and the unit was never subjected to any severe treatment such as jumping or high speed operation in rough terrain, or for that matter even over mild terrain.. Unit was operated in field and pasture conditions in a rural area. None of the areas would be considered extreme or severe terrain. Overall the unit was operated in what would be considered mild territory for any off road or all terrain vehicle.
The dealer has stated that the damage to the unit appeared to be "impact" damage. There was never any impact with any object other than those that were attached to the unit and fell off and impacted some other part of the unit such as the rear rack hitting the plastic body.
I have absolutely no complaints at all about the engine other than the muffler not staying on the unit. Engine started easily every time and ran excellent. Brakes worked well and transmission seemed to perform flawlessly. However, I would add that the unit has not operated the full 10 hours as recommended for break in.
The major problem I see is that the tubing used in the construction of the frame and racks is of extremely poor quality. With such little operating time under such mild conditions and seeing all of the welds break and other frame problems I am concerned that a major frame component could fail. Failure of a major part such as swing arm or other steering component could result in sever injury or even death to the rider and even low speeds. Don't waste your money, or chance your kids life.
===
Broken frame....SUNL stalls
http://forums.atvconnection.com/messageview.cfm?catid=10&threadid=488738&highlight_key=y&keyword1=sunl
SUNL 90....another broken frame
http://forums.atvconnection.com/messageview.cfm?catid=10&threadid=495060&highlight_key=y&keyword1=sunl
SUNL mini 90....broken swingarm
http://forums.atvconnection.com/messageview.cfm?catid=10&threadid=480312&highlight_key=y&keyword1=sunl
SUNL 250 .... engine and welds break
http://www.buggynews.com/topic3638.html?highlight=sunl
SUNL class action lawsuit
http://www.buggynews.com/topic7088.html?highlight=sunl
http://www.buggynews.com/topic2812.html
SUNL 250 motor mounts breaking
http://www.buggynews.com/topic2358.html?highlight=sunl
http://thesqueakywheel.com/complaints/2006/SEP/complaint10071.cfm
http://thesqueakywheel.com/complaints/2006/AUG/complaint9789.cfm
http://thesqueakywheel.com/complaints/2006/AUG/complaint9797.cfm
http://thesqueakywheel.com/complaints/2006/MAR/complaint8614.cfm
http://www.ripoffreport.com/reports/ripoff189635.htm
http://www.ripoffreport.com/reports/ripoff229543.htm
http://www.ripoffreport.com/reports/ripoff184006.htm
http://www.ripoffreport.com/reports/ripoff103437.htm
