Any ideas about how I can fix this?
Thank you,
Jules
My guess would be that it is "external", probably meaning the TV is
listening to RCA jack input or something similar. Since it's direct
audio/video signals it doesn't make sense to change channels.
Look in the menus for something like "source", "input", "antenna", "tuner"
or something like that. Have a notepad and write down what you change...
I've seen some TV's that if anything is plugged in to the RCA jacks they
sense it and switch to extenal mode automatically. Try unhooking anything
plugged in but the cable/antenna.
hth
3ch