Thanks,
mike
Have her F2 into BIOS/system setup (at the Dell splash screen) and default
the BIOS settings. ALT+F might do it, if not, arrow down to the bottom of
the BIOS index and select "defaults" (under system maintenance, perhaps).
I have tried that...that is what I found googling. When the machine
pwers up, it goes directly to the message. No splash screen, no bios.
It does this almost immediately.
Thanks
MIke
Mike-
Older Dell desktops could be forced into 'manufacturing mode' by manually
moving/removing system board jumpers if I recall correctly.
You've likely got a system board problem.
Short of replacement, the system probably needs to be disassembled powered
down with the main battery removed. You're going to want to locate the CMOS
battery and either temporarily remove it or possibly replace it. You don't
mention if this unit is a C610 or a D610 (I'd guess the former would be more
at risk of a dead/dying CMOS battery), so here's the main system index to
find the instructions for disassembly:
http://support.dell.com/support/systemsinfo/documentation.aspx?c=us&cs=19&l=en&s=dhs&~cat=12
Further, if it is indeed a C610, I wouldn't put a ton of money or time into
it. IMO, it's not worth it. Might be time for a system upgrade.
HTH
Stew
I just need to pull the disk and pull of some data.
Thanks,
Mike
Thanks,
Mike
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Mike,
I don't think there will be any jumper(s) involved in this laptop. It turns
out that the coin cell/CMOS battery is quite easy to access on your model:
http://support.dell.com/support/edocs/systems/latd610/en/sm_en/coincell.htm#wp1123951
I'm very interested to know why the system would've 'placed itself' into
'maintenance mode'. Other than some sort of board failure or inadvertent
BIOS setting I have no idea.
Perhaps even pulling the CMOS battery for a short period of time might
resolve the issue.
-Stew
It is called job security. As some makes and models when the battery
dies, the computer refuses to boot and then it gets the computer in for
service. Much like some automobiles are programmed to kick on the check
engine light at around 70,000 miles. Nothing is wrong of course. It's
just to get you into the shop so they can charge you money for things
you didn't really need. The trick of course is like dealing with
computers. As you disconnect the battery for awhile and that resets the
70,000 mile counter back to zero again. ;)
--
Bill
Asus EEE PC 8GB 1GB SoDIMM Adata 16GB
Windows XP SP2 and Xandros Linux
I followed all the steps people outlined here including disconnecting
the cmos battery. The battery tested at the full 3v. The bios was
reset/cleared I guess.
Still could not get past the maintenance mode. It did recognize that I
needed to run setup, but gave me no way to get into it. It also
thought the hard disk was corrupt. So, I gave up. Pulled up an old
laptop and put the hard drive in it and booted to an acronis recovery
disk. I had not used the recovery boot cd i made and was supprised to
that it included a full acronis install. I backed up the entire hard
drive to a WD 320gb external laptop drive. I restored the backup to
the same drive sucessfully.
So I figure that the D610 has a dead bios/MB. The E1505 goes to my
daughter and I bought a M1530 from the outlet store.
I did not want to pull the drive from the E1505, so I used an old
laptop, as mentioned. Keeping old equipment like that around is handy.
Although I have a lattitude cpxj around, I actually took a c820 from
work hoping it would be faster. The killer was usb1.1 ports, so speed
did not help.
Thnaks for the help.
Mike
Mike -
Thanks for posting a final result. Sorry it wasn't a better outcome.
-Stew
'http://cid-d647494e9bbeecd0.skydrive.live.com/redir.aspx?resid=D647494E9BBEECD0!134&Bpub=SDX.Docs&Bsrc=GetSharingLink'
(http://cid-d647494e9bbeecd0.skydrive.live.com/redir.aspx?resid=D647494E9BBEECD0%21134&Bpub=SDX.Docs&Bsrc=GetSharingLink)
gk64419
Michael,
VERY interesting, but what do I have here now that I have downloaded 3
RAR files, each containing a Dell BIOS ISO? Are these three separate
ISOs or do I concatenate the contents of the 3 RARs? From what you
described, apparently I concatenate them... Ben
first combine/extract the three compressed rar files (labeled part 1, 2,
and 3) into a single iso file using a rar tool like 'free rar extract
frog' which you can find on download.com. the use cd creation software
that supports iso files (ie roxio 10de) to burn the iso image file on to
a blank cdr. works great (thanks gene). the disc is dated 5/1909 so
does not have recent bios updates for the more recent model systems, but
for the older systems that have reached eol for bios updates it is fine.
i am hoping that the service tag tool on the disk actually allow
modification of the service tag for replaced system boards that have
different service tags than the original system... but i have not tried
that yet. if it works then this seems like a nice feature for you ben
as it seem you often swap system boards. i have heard that dell techs
have such a utility but no tech i ever encountered had such a tool or
bothered to update the service tag on a replaced system board.
Christopher,
I have the Dell tool to change a service tag. Runs from a CD. Problem
with ASSET.COM all by itself is that sometimes it refuses to change the
service tag. The additional software wipes out the service tag so that
ASSET.COM can write a new one. Works well. Used a few times lately in
mixing and matching working laptop motherboards with undamaged laptop
bottoms.
If you want to send me your current email address, I can email to you
the ISO file used to change any and all Dell service tags.
I succeeded in extracting the DELLBIOS.iso with 7-zip, and, yes, it does
contain the latest and last BIOSes for EOL systems, but not the newer
ones. Still, better than nothing, and better than the floppy disks I
have here to update Dell BIOSes.
But "the disc is dated 5/1909"! OMG! Can I update the BIOS of a Model
T Ford? ... Ben Myers
oops, that should read 5/19/09... and thank you for your offer to send
on the asset.com tool. there is one on the downloaded cd that i will
give a try otherwise will be in touch to take you up on your kind offer.
regards,
I tried out the DELLBIOS.iso. It is not bootable, and it appears to be
meant to be used running under Windows. The autorun file references a
START.EXE program that does not run under DOS. Still, it's a nice
collection of Dell BIOS stuff all in one place. I guess I'll make up a
bootable Windows 98 floppy with a CD-ROM driver and MSCDEX to allow
access to the CD... Ben Myers
i burned the iso on a cdr using roxio 10de and found that it created a
bootable disc. perhaps it is an issue with the media that you used, the
burning software, or the boot sequence of your system.
Will try again. Thank you for the feedback... Ben
What I did find is that when I took another "like" computer and swapped
the hard drives they both booted up PERFECTLY but when I swapped the
hard drives back the one computer still had the manufacturing mode
error. Very strange. It doesn't seem like there is any issue with the
mother board or the hard drive...more so the combo of the two together.
Kind of an odd finding and probably not exactly helpful to those users
that don't have extra computers or hard drives to swap out.