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Driver Compatibility?
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Boris
Nov 12, 2023, 5:46:05 PM11/12/23
to
Not sure if anyone's around anymore, but...
Dell Support Assist recommends I install Dell driver
"Dell-Wireless-1801-WiFi-and-Bluetooth-Driver_77TM1_WIN_2023.66.1104.2017
_A03.EXE"
------------------------
If I go to Dell Support, Drivers and Downloads, my laptop is
automatically recognized, and the same driver comes up as recommended.
--------------------------
But, if I enter the driver description in a browser search field (google,
etc), I get:
"This driver is not compatible
This driver is not applicable for 5JQZN72 with Windows 10, 64-bit. Choose
another product to re-enter your product details for this driver or visit
the Product Support page to view all drivers for a different product."
Anyone know why the descrepancy?
TIA.
Dell Support Assist recommends I install Dell driver
"Dell-Wireless-1801-WiFi-and-Bluetooth-Driver_77TM1_WIN_2023.66.1104.2017
_A03.EXE"
------------------------
If I go to Dell Support, Drivers and Downloads, my laptop is
automatically recognized, and the same driver comes up as recommended.
--------------------------
But, if I enter the driver description in a browser search field (google,
etc), I get:
"This driver is not compatible
This driver is not applicable for 5JQZN72 with Windows 10, 64-bit. Choose
another product to re-enter your product details for this driver or visit
the Product Support page to view all drivers for a different product."
Anyone know why the descrepancy?
TIA.
Steve
Nov 25, 2023, 2:04:17 AM11/25/23
to
at driver is generally recommended for the Inspiron 5559, but not for
your particular model. I don't know why Support Assist is telling you to
install it. If Wi-Fi and Bluetooth are working OK, I wouldn't bother
installing it.
Steve
Boris
Dec 2, 2023, 10:57:18 PM12/2/23
to
Steve <st...@nospam.invalid> wrote in news:ujs69d$2nhc0$1...@dont-email.me:
Hi, Steve,
I always reserch what drivers/updates Support Assist says I need, and so
many times, there's been discrepancies between Support Assist and what
logging on to the Dell site with my service tag tells me what drivers are
needed/compatible with my machine.
I don't have any problems with Wi-Fi or Bluetooth, so if it ain't broke,
it doesn't need fixing.
I don't know what Support Assist is good for anymore. Do you have
Support Assist installed? If so, what do you use it for?
Thanks for the reply.
I always reserch what drivers/updates Support Assist says I need, and so
many times, there's been discrepancies between Support Assist and what
logging on to the Dell site with my service tag tells me what drivers are
needed/compatible with my machine.
I don't have any problems with Wi-Fi or Bluetooth, so if it ain't broke,
it doesn't need fixing.
I don't know what Support Assist is good for anymore. Do you have
Support Assist installed? If so, what do you use it for?
Thanks for the reply.
Steve
Dec 8, 2023, 2:29:49 PM12/8/23
to
Yes, I have SupportAssist installed. I find it a little buggy in the
area of updating itself, which often does not work. However, I find it
more convenient than visiting the Dell Support website, and I use it to
check which drivers are available and if I choose, keep them (and the
BIOS) up to date.
The other components of SupportAssist (Network optimisation, etc, are a
bit pointless and I'm not sure what they do!
Steve
Boris
Dec 8, 2023, 2:48:07 PM12/8/23
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