How to open back cover on DELL UltraSharp 1703FP 17-inch Flat Panel LCD

[Lost]

I've got this LCD and while I was connecting the digital cable, the
screw from the digital connector fall inside of the LCD. I don't know
what is the best way to open the back cover and get it out. Can
anybody help me with some guide?

Thanks a lot.

[Ayoros]

Hi,
If you just try but fail, you would loose warranty.
As your monitor is at least warrantied 1 year,
I recommand you phone to Dell support.
Even if they can't send a technician
to do this, they'll either send you a new screen
or guide you online.

The advantage of being guided online
is that if you break or dismount something
Dell will assume that instead of you...

Rgds

"Lost" <dus...@seznam.cz> a écrit dans le message de
news:1c1b7e48.04030...@posting.google.com...

[Lost]

Thanks for your repoly, but that's the thing I bought it from somebody
and I don't have any warranty on it whatsoever. I just need to get the
screw out. I need to find out how to disassemble the whole thing and
get the screw out. I work with electronics, so I know how to treat
such stuff.

"Ayoros" <ayor...@hotmail.com> wrote in message news:<40438e90$0$28102$626a...@news.free.fr>...

[hound dog]

locate the position of the screw and drill a small hole to drop it out of.
or you could use a hammer and pry bar. they work every time.

"Lost" <dus...@seznam.cz> wrote in message
news:1c1b7e48.04030...@posting.google.com...

[goop]

Don't do that!

As has been hashed over many times in this newsgroup, all dell branded
monitors (and therefore your 1703fp) carry a 3 year warranty from the date
of manufacture.

If your service tag is out of warranty, find a warranty thazt is within its
warranty. it doesn't matter whether the flat panel is on the order for that
system or not. if they balk at sending a monitor to you, argue with them
until they replace it. if they still won't demand to speak to a supervisor,
and if they don't give you satisfaction, start climbing that escalation
ladder.

few things annoy me more than techs who don't honor warranties or don't know
internal policies.

If you were using the monitor correctly and a piece came loose within the
monitor, DON'T OPEN THE MONITOR! get some service on the monitor. you paid
good money for it and shouldn't have to take it apart and expose yourself to
danger (and void your warranty) when they can just as easily replace it.

"hound dog" <su...@mybone.com> wrote in message
news:104av43...@corp.supernews.com...

[Ayoros]

Goop, as already mentionned,
this is old time.

Now monitors have their own warranties, purchased appart,
and technies have all necessary tools to find monitors original order.

Once determined that the monitor came with an out of warranty system,
do you really think you can argue and "climb escalation ladders" saying
"You shall replace under warranty my out of warranty monitor !" ?
;)

Rgds

"goop" <go...@goop.com> a écrit dans le message de
news:xNr1c.28676$OH4....@fe2.texas.rr.com...

[goop]

actually yes.

if you call me with a service tag on a computer that is currently within
warranty, and your monitor is within 3 years of manufacture date, I will
replace it. no questions asked.

it doesn't matter whether the monitor was on a separate order, whether it
came with the system, etc. within 3 years of manufacture date is the rule.
if you have a system that is in warranty lying around, that makes things
much easier.

That's how it works on the business side of things. polices on home side
may be slightly different, but all that means is if you use a dell at work,
you can set the monitor exchange up against that machine.

"Ayoros" <ayor...@hotmail.com> wrote in message

news:4048c624$0$313$626a...@news.free.fr...

[Tom Scales]

That's not the way you're SUPPOSED to do it, on either the business or home
side. The warranty for a monitor purchased with the system matches the
warranty for the system.

Tom
"goop" <go...@goop.com> wrote in message
news:nqM3c.18980$u53....@fe1.texas.rr.com...

[goop]

sorry tom. on the business side its 3 years, no questions asked. how is it
you know differently?

"Tom Scales" <tom...@softhome.net> wrote in message
news:xOGdnf2KAbq...@comcast.com...

[Tom Scales]

This limited warranty lasts for the time period indicated on your packing
slip or invoice, except that the limited warranty on Dell-branded batteries
lasts only one year and the limited warranty on the lamps for Dell-branded
projectors lasts only ninety days. The limited warranty begins on the date
of the packing slip or invoice. The warranty period is not extended if we
repair or replace a warranted product or any parts. Dell may change the
availability of limited warranties, at its discretion, but any changes will
not be retroactive.

No mention of an extension for monitors. You might want to discuss this with
your supervisor. My guess is that your honoring a longer warranty will come
back to bite you.

Tom
"goop" <go...@goop.com> wrote in message

news:0__3c.20811$u53...@fe1.texas.rr.com...

[goop]

Tom,

I've checked with any number of people "in the know." in my department,
it's standard practice.

good to know where you got your info though.

"Tom Scales" <tom...@softhome.net> wrote in message

news:mOOdneeHC7r...@comcast.com...