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Problem saving screen profile file.
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Eric Stevens
Aug 9, 2015, 12:46:36 AM8/9/15
to
I have a Dell XPS 8300 fitted with an i7. I am running Windows 7/64
bit which as far as I know is fully updated. Certainly it is service
pack 1. My major use of the machine is processing photographic images.
For may years I have been keeping my screen profiles calibrated using
the DataColor Spyder. I used the Spyder 4 Pro quite succesfully for a
long time, until about mid June this year I found that every time I
tried to save the profile after a new calibration I received the
single-line message
"SaveProfileUsingCM.DeleteFile failed
[C:Windows\System32\Spool\drivers\color\<name>.icm"
Where <name> is the chosen name of the profile.
About a month ago I installed a Spyder 5 Pro, and I still have the
same problem. I have been in touch with DataColor but so far they have
not been able to come up with anything that helps.
Today I have spent several hours experimenting with all kinds of
possible variables but none of my trials have enabled me to save a
profile. I always end up with the failure message. About all I have
not done is invoke the command "net user administrator /active:yes"
Changing the name of the profile has no effect. I have tried some
ridiculous names and it is not likely that they all are under use by
other software so a conflict or trying to delete a file that is
already in use does not seem to be the explanation.
I have disabled the relevant parts of my McAfee anti-virus software.
I have explored file permissions and changed those of my original
profile to include me as administrator.
I have followed the Datacolor instructions for completely deleting all
traces of Spyder, including removing all profiles associated with my
monitors from the Windows color manager. I then reinstalled Spyder.
I have installed and run Spyder 5 Pro immediately after creating an
entirely new user with administrator privileges and virtually no
startup software.
None of these things have had any effect.
I first encountered this problem in mid June whhen I was still using
Spyder 4 Pro. The problem has continued with Spyder 5 Pro. This
suggests that it arises from a body of code which is common to both
Spyder 4 and Spyder 5. Unfortunately I don't know enough to suggest
what it might be.
I have used Spyder products for many years without any problems,
including Spyder 4. It is likely that the problem arises from a change
made by other software. I have all sorts of software which updates
itself automatically and it is possible that the problem arises from
one of these. The only software I have which might want to take over
part of the color management is iTunes, Adobe CC and Windows.
It is possible that iTunes may have updated in the month before the
problem started, but I don't really know. I don't think it will be
Adobe CC as, as far as I can remember, there had been no updates for
some months until the arrival of CC 2015 about a week ago. Finally,
there is Windows. Windows updates almost very Thursday and sometimes
on days in between. If any outside software is likely to have
triggered this problem, Windows would be my chief suspect.
Finally, there is the Microsoft Community post at
http://tinyurl.com/nsrqlaa. This suggests that I am not alone with
this problem. I was interested to note that the writer was using a
Dell XPS laptop. I am using a Dell XPS 8300 desk top. Is this a
coincidence? I've had no changes or updates as far as I know.
--
Regards,
Eric Stevens
bit which as far as I know is fully updated. Certainly it is service
pack 1. My major use of the machine is processing photographic images.
For may years I have been keeping my screen profiles calibrated using
the DataColor Spyder. I used the Spyder 4 Pro quite succesfully for a
long time, until about mid June this year I found that every time I
tried to save the profile after a new calibration I received the
single-line message
"SaveProfileUsingCM.DeleteFile failed
[C:Windows\System32\Spool\drivers\color\<name>.icm"
Where <name> is the chosen name of the profile.
About a month ago I installed a Spyder 5 Pro, and I still have the
same problem. I have been in touch with DataColor but so far they have
not been able to come up with anything that helps.
Today I have spent several hours experimenting with all kinds of
possible variables but none of my trials have enabled me to save a
profile. I always end up with the failure message. About all I have
not done is invoke the command "net user administrator /active:yes"
Changing the name of the profile has no effect. I have tried some
ridiculous names and it is not likely that they all are under use by
other software so a conflict or trying to delete a file that is
already in use does not seem to be the explanation.
I have disabled the relevant parts of my McAfee anti-virus software.
I have explored file permissions and changed those of my original
profile to include me as administrator.
I have followed the Datacolor instructions for completely deleting all
traces of Spyder, including removing all profiles associated with my
monitors from the Windows color manager. I then reinstalled Spyder.
I have installed and run Spyder 5 Pro immediately after creating an
entirely new user with administrator privileges and virtually no
startup software.
None of these things have had any effect.
I first encountered this problem in mid June whhen I was still using
Spyder 4 Pro. The problem has continued with Spyder 5 Pro. This
suggests that it arises from a body of code which is common to both
Spyder 4 and Spyder 5. Unfortunately I don't know enough to suggest
what it might be.
I have used Spyder products for many years without any problems,
including Spyder 4. It is likely that the problem arises from a change
made by other software. I have all sorts of software which updates
itself automatically and it is possible that the problem arises from
one of these. The only software I have which might want to take over
part of the color management is iTunes, Adobe CC and Windows.
It is possible that iTunes may have updated in the month before the
problem started, but I don't really know. I don't think it will be
Adobe CC as, as far as I can remember, there had been no updates for
some months until the arrival of CC 2015 about a week ago. Finally,
there is Windows. Windows updates almost very Thursday and sometimes
on days in between. If any outside software is likely to have
triggered this problem, Windows would be my chief suspect.
Finally, there is the Microsoft Community post at
http://tinyurl.com/nsrqlaa. This suggests that I am not alone with
this problem. I was interested to note that the writer was using a
Dell XPS laptop. I am using a Dell XPS 8300 desk top. Is this a
coincidence? I've had no changes or updates as far as I know.
--
Regards,
Eric Stevens
Savageduck
Aug 9, 2015, 1:07:22 AM8/9/15
to
running Windows, so my advice would probably be questionable at best.
I have not experienced any issues saving profiles generated using my
now discontinued Pantone hueyPro which still works just fine with the
X-Rite software and OSX 10.10.4. When that fails I might consider a
replacement colorimeter.
--
Regards,
Savageduck
Savageduck
Aug 9, 2015, 1:42:21 AM8/9/15
to
speak for how Windows executes profiles for monitor/display color
management.
Adobe is going to be dependant on your OS profile setting.
>> It is possible that iTunes may have updated in the month before the
>> problem started, but I don't really know. I don't think it will be
>> Adobe CC as, as far as I can remember, there had been no updates for
>> some months until the arrival of CC 2015 about a week ago.
issues with PS CC 2015 which were addressed by another fix update on
August 5. Check and see if you have that update installed.
Eric Stevens
Aug 9, 2015, 5:26:05 AM8/9/15
to
On Sat, 8 Aug 2015 22:07:20 -0700, Savageduck
<savageduck1@{REMOVESPAM}me.com> wrote:
>I am not going to stick my nose into this tent, as you know I am not
>running Windows, so my advice would probably be questionable at best.
>I have not experienced any issues saving profiles generated using my
>now discontinued Pantone hueyPro which still works just fine with the
>X-Rite software and OSX 10.10.4. When that fails I might consider a
>replacement colorimeter.
I don't think the problem is anything to do with the colorimeter.
<savageduck1@{REMOVESPAM}me.com> wrote:
>I am not going to stick my nose into this tent, as you know I am not
>running Windows, so my advice would probably be questionable at best.
>I have not experienced any issues saving profiles generated using my
>now discontinued Pantone hueyPro which still works just fine with the
>X-Rite software and OSX 10.10.4. When that fails I might consider a
>replacement colorimeter.
Something new has clashed with the software.
--
Regards,
Eric Stevens
Eric Stevens
Aug 9, 2015, 5:29:17 AM8/9/15
to
On Sat, 8 Aug 2015 22:42:19 -0700, Savageduck
<savageduck1@{REMOVESPAM}me.com> wrote:
>There is no reason for iTunes to access color management. I cannot
>speak for how Windows executes profiles for monitor/display color
>management.
Dammit. I meant Quicktime.
<savageduck1@{REMOVESPAM}me.com> wrote:
>There is no reason for iTunes to access color management. I cannot
>speak for how Windows executes profiles for monitor/display color
>management.
--
Regards,
Eric Stevens
Savageduck
Aug 9, 2015, 5:39:47 AM8/9/15
to
On 2015-08-09 09:29:19 +0000, Eric Stevens <eric.s...@sum.co.nz> said:
> On Sat, 8 Aug 2015 22:42:19 -0700, Savageduck
> <savageduck1@{REMOVESPAM}me.com> wrote:
>
>> There is no reason for iTunes to access color management. I cannot
>> speak for how Windows executes profiles for monitor/display color
>> management.
>
> Dammit. I meant Quicktime.
Why would QT need to access color management? The OS, be it Win or OSX
> On Sat, 8 Aug 2015 22:42:19 -0700, Savageduck
> <savageduck1@{REMOVESPAM}me.com> wrote:
>
>> There is no reason for iTunes to access color management. I cannot
>> speak for how Windows executes profiles for monitor/display color
>> management.
>
> Dammit. I meant Quicktime.
is going to handle that for QT.
Have you installed any fresh printer drivers?
...and after the July 31 PS update, did you install the PS CC 2015 fix
made available on August 5?
--
Regards,
Savageduck
Ron Hardin
Aug 9, 2015, 7:58:18 AM8/9/15
to
Maybe some service has it open. Try in safe mode,
just to limit what starts up.
--
rhha...@mindspring.com
On the internet, nobody knows you're a jerk.
just to limit what starts up.
--
rhha...@mindspring.com
On the internet, nobody knows you're a jerk.
Ron Hardin
Aug 9, 2015, 7:59:57 AM8/9/15
to
Alan Browne
Aug 9, 2015, 8:39:27 AM8/9/15
to
On 2015-08-09 05:26, Eric Stevens wrote:
> I don't think the problem is anything to do with the colorimeter.
> Something new has clashed with the software.
Some people often have problems with clashing colours, so no surprise.
> I don't think the problem is anything to do with the colorimeter.
> Something new has clashed with the software.
http://windows.microsoft.com/en-ca/windows7/change-color-management-settings
Can't find a Win 10 guide, but the above may lead you into the
appropriate rabbit hole.
Obligatory snide and superior Mac comment follows. If you MS users
don't feel like being humiliated (again) you may stop reading here.
On a Mac you would just open SysPrefs -> display -> color and select the
profile of interest (or calibrate from there). You could also use your
colour calibration widget and its s/w would save the new profile which
in turn would be accessible as above (or set it itself).
Mayayana
Aug 9, 2015, 9:15:21 AM8/9/15
to
SaveProfileUsingICM
It doesn't help if you spell the function name wrong. :)
I'm not an expert on this, but for what it's worth:
1) It seems to be trying to delete an old copy
and running into a bug in the software.
Maybe a dummy file of the same name would
satisfy that.
2) Could the ICM file be saved elsewhere and then
just copied into the folder?
3) Presumably you have a 64-bit version of the
software? 32-bit that's 64-bit-unaware might
try to save to System32 and fail. (Against all
common sense, System32 is the 64-bit folder
on Win64.)
4) If you think permissions are the issue you can
"take ownership" of the folder and then give
yourself permission. And/or start the program
with elevated permissions. (right click option)
"net user administrator /active:yes" only makes
the real admin account visible at boot. You would
then need to log in with that account to be a real
admin.
I quickly got fed up with that convoluted nonsense
when I started to work with Win7 and ended up
writing a simple program to *really* free up any
file/folder:
http://www.jsware.net/jsware/nt6fix.php5#restfix
It's free. You're welcome to it. If you're queasy about
3rd-party software look up CACLS and Takeown. Those
are command line options that can do the same thing
my software does -- just with more work. I *think*
the same can be done manually but the restrictions
mess is so convoluted I've never been able to quite
figure that out for certain.
I wonder about permissions if the software used to
work. On the other hand, if you're enabling Windows
Update without carefully checking exactly what each
patch is doing then all bets are off.
It seems very odd that the people writing the software
have no ideas, but that may be a case for a 3rd-party
factor. Those things can be very hard to track down
because they're unexpected by nature. Though I suppose
you could try killing any process related to Adobe, printer,
etc before you do the operation. That wouldn't hurt.
Ron Hardin's idea of Process Explorer (sysinternals.com)
is good in general, though if you're trying to write a
file that doesn't exist it can hardly be locked by another
process.
It doesn't help if you spell the function name wrong. :)
I'm not an expert on this, but for what it's worth:
1) It seems to be trying to delete an old copy
and running into a bug in the software.
Maybe a dummy file of the same name would
satisfy that.
2) Could the ICM file be saved elsewhere and then
just copied into the folder?
3) Presumably you have a 64-bit version of the
software? 32-bit that's 64-bit-unaware might
try to save to System32 and fail. (Against all
common sense, System32 is the 64-bit folder
on Win64.)
4) If you think permissions are the issue you can
"take ownership" of the folder and then give
yourself permission. And/or start the program
with elevated permissions. (right click option)
"net user administrator /active:yes" only makes
the real admin account visible at boot. You would
then need to log in with that account to be a real
admin.
I quickly got fed up with that convoluted nonsense
when I started to work with Win7 and ended up
writing a simple program to *really* free up any
file/folder:
http://www.jsware.net/jsware/nt6fix.php5#restfix
It's free. You're welcome to it. If you're queasy about
3rd-party software look up CACLS and Takeown. Those
are command line options that can do the same thing
my software does -- just with more work. I *think*
the same can be done manually but the restrictions
mess is so convoluted I've never been able to quite
figure that out for certain.
I wonder about permissions if the software used to
work. On the other hand, if you're enabling Windows
Update without carefully checking exactly what each
patch is doing then all bets are off.
It seems very odd that the people writing the software
have no ideas, but that may be a case for a 3rd-party
factor. Those things can be very hard to track down
because they're unexpected by nature. Though I suppose
you could try killing any process related to Adobe, printer,
etc before you do the operation. That wouldn't hurt.
Ron Hardin's idea of Process Explorer (sysinternals.com)
is good in general, though if you're trying to write a
file that doesn't exist it can hardly be locked by another
process.
android
Aug 9, 2015, 10:30:38 AM8/9/15
to
In article <hc2dnR9Af-xj1FrI...@giganews.com>,
If you'r "savy" and have unsupported hardware then:
http://www.argyllcms.com/ + http://dispcalgui.hoech.net/
--
teleportation kills
http://www.argyllcms.com/ + http://dispcalgui.hoech.net/
--
teleportation kills
PeterN
Aug 9, 2015, 11:44:45 AM8/9/15
to
On 8/9/2015 5:39 AM, Savageduck wrote:
snip>
--
PeterN
time flies like an arrow
fruit flies like a banana
snip>
<.
>
> Have you installed any fresh printer drivers?
>
Why would he want to do that. Polite ones are easier to get along with.
>
> Have you installed any fresh printer drivers?
>
--
PeterN
time flies like an arrow
fruit flies like a banana
Savageduck
Aug 9, 2015, 12:00:51 PM8/9/15
to
On 2015-08-09 15:44:08 +0000, PeterN <pete...@verizon.net> said:
> On 8/9/2015 5:39 AM, Savageduck wrote:
>
> snip>
> <.
>>
>> Have you installed any fresh printer drivers?
>
> Why would he want to do that. Polite ones are easier to get along with.
Sigh!
> On 8/9/2015 5:39 AM, Savageduck wrote:
>
> snip>
> <.
>>
>> Have you installed any fresh printer drivers?
>
> Why would he want to do that. Polite ones are easier to get along with.
--
Regards,
Savageduck
Eric Stevens
Aug 9, 2015, 5:25:01 PM8/9/15
to
On Sun, 9 Aug 2015 02:39:45 -0700, Savageduck
day.
--
Regards,
Eric Stevens
<savageduck1@{REMOVESPAM}me.com> wrote:
>On 2015-08-09 09:29:19 +0000, Eric Stevens <eric.s...@sum.co.nz> said:
>
>> On Sat, 8 Aug 2015 22:42:19 -0700, Savageduck
>> <savageduck1@{REMOVESPAM}me.com> wrote:
>>
>>> There is no reason for iTunes to access color management. I cannot
>>> speak for how Windows executes profiles for monitor/display color
>>> management.
>>
>> Dammit. I meant Quicktime.
>
>Why would QT need to access color management? The OS, be it Win or OSX
>is going to handle that for QT.
I don't know whether it does or not. But it does handle images.
>On 2015-08-09 09:29:19 +0000, Eric Stevens <eric.s...@sum.co.nz> said:
>
>> On Sat, 8 Aug 2015 22:42:19 -0700, Savageduck
>> <savageduck1@{REMOVESPAM}me.com> wrote:
>>
>>> There is no reason for iTunes to access color management. I cannot
>>> speak for how Windows executes profiles for monitor/display color
>>> management.
>>
>> Dammit. I meant Quicktime.
>
>Why would QT need to access color management? The OS, be it Win or OSX
>is going to handle that for QT.
>
>Have you installed any fresh printer drivers?
Nope.
>Have you installed any fresh printer drivers?
>
>...and after the July 31 PS update, did you install the PS CC 2015 fix
>made available on August 5?
Yes. But my problems started before July 31 and have continued to this
>...and after the July 31 PS update, did you install the PS CC 2015 fix
>made available on August 5?
day.
--
Regards,
Eric Stevens
Eric Stevens
Aug 9, 2015, 5:29:45 PM8/9/15
to
On Sun, 9 Aug 2015 08:39:26 -0400, Alan Browne
<alan....@freelunchvideotron.ca> wrote:
>On 2015-08-09 05:26, Eric Stevens wrote:
>
>> I don't think the problem is anything to do with the colorimeter.
>> Something new has clashed with the software.
>
>Some people often have problems with clashing colours, so no surprise.
>
>http://windows.microsoft.com/en-ca/windows7/change-color-management-settings
Nope: it's nothing to do with that. My problem is that the colorimeter
<alan....@freelunchvideotron.ca> wrote:
>On 2015-08-09 05:26, Eric Stevens wrote:
>
>> I don't think the problem is anything to do with the colorimeter.
>> Something new has clashed with the software.
>
>Some people often have problems with clashing colours, so no surprise.
>
>http://windows.microsoft.com/en-ca/windows7/change-color-management-settings
can't now save the profiles that the color management needs to use.
>
>Can't find a Win 10 guide, but the above may lead you into the
>appropriate rabbit hole.
Been there, done that.
>Can't find a Win 10 guide, but the above may lead you into the
>appropriate rabbit hole.
>
>Obligatory snide and superior Mac comment follows. If you MS users
>don't feel like being humiliated (again) you may stop reading here.
>
>On a Mac you would just open SysPrefs -> display -> color and select the
>profile of interest (or calibrate from there). You could also use your
>colour calibration widget and its s/w would save the new profile which
>in turn would be accessible as above (or set it itself).
It's supposed to work more or less like that in Windows also, and it
>Obligatory snide and superior Mac comment follows. If you MS users
>don't feel like being humiliated (again) you may stop reading here.
>
>On a Mac you would just open SysPrefs -> display -> color and select the
>profile of interest (or calibrate from there). You could also use your
>colour calibration widget and its s/w would save the new profile which
>in turn would be accessible as above (or set it itself).
would if the Spyder was able to save it's newly generated profile.
--
Regards,
Eric Stevens
Eric Stevens
Aug 9, 2015, 5:32:22 PM8/9/15
to
On Sun, 09 Aug 2015 07:59:57 -0400, Ron Hardin
<rhha...@mindspring.com> wrote:
>Ron Hardin wrote:
>>
>> Maybe some service has it open. Try in safe mode,
>> just to limit what starts up.
>> --
>> rhha...@mindspring.com
>>
>> On the internet, nobody knows you're a jerk.
>
>Also Process Explorer I think can tell you who has a file open.
That's a thought. I will have a try.
<rhha...@mindspring.com> wrote:
>Ron Hardin wrote:
>>
>> Maybe some service has it open. Try in safe mode,
>> just to limit what starts up.
>> --
>> rhha...@mindspring.com
>>
>> On the internet, nobody knows you're a jerk.
>
>Also Process Explorer I think can tell you who has a file open.
--
Regards,
Eric Stevens
nospam
Aug 9, 2015, 5:36:12 PM8/9/15
to
In article <16hfsah7ib72sju66...@4ax.com>, Eric Stevens
<eric.s...@sum.co.nz> wrote:
> >>> There is no reason for iTunes to access color management. I cannot
> >>> speak for how Windows executes profiles for monitor/display color
> >>> management.
> >>
> >> Dammit. I meant Quicktime.
> >
> >Why would QT need to access color management? The OS, be it Win or OSX
> >is going to handle that for QT.
>
> I don't know whether it does or not. But it does handle images.
everything in os x is colour managed, right down to finder icons.
> >>> There is no reason for iTunes to access color management. I cannot
> >>> speak for how Windows executes profiles for monitor/display color
> >>> management.
> >>
> >> Dammit. I meant Quicktime.
> >
> >Why would QT need to access color management? The OS, be it Win or OSX
> >is going to handle that for QT.
>
> I don't know whether it does or not. But it does handle images.
Alan Browne
Aug 9, 2015, 5:40:19 PM8/9/15
to
On 2015-08-09 17:29, Eric Stevens wrote:
> It's supposed to work more or less like that in Windows also, and it
> would if the Spyder was able to save it's newly generated profile.
Have you contacted the Spyder people?
> It's supposed to work more or less like that in Windows also, and it
> would if the Spyder was able to save it's newly generated profile.
Eric Stevens
Aug 9, 2015, 5:53:35 PM8/9/15
to
On Sun, 9 Aug 2015 09:17:15 -0400, "Mayayana"
<maya...@invalid.nospam> wrote:
>SaveProfileUsingICM
>It doesn't help if you spell the function name wrong. :)
I agree, it doesn't. My apologies. My only excuse is that it was
<maya...@invalid.nospam> wrote:
>SaveProfileUsingICM
>It doesn't help if you spell the function name wrong. :)
written in fine grey text on a charcoal background.
>
> I'm not an expert on this, but for what it's worth:
>
>1) It seems to be trying to delete an old copy
>and running into a bug in the software.
>Maybe a dummy file of the same name would
>satisfy that.
When all this started it was trying to delete an existing copy of
> I'm not an expert on this, but for what it's worth:
>
>1) It seems to be trying to delete an old copy
>and running into a bug in the software.
>Maybe a dummy file of the same name would
>satisfy that.
Dell U2410-1.icm but no success. I tried renaming the profile it was
trying to save to (say) Fred.icm and had no success with that either.
>
>2) Could the ICM file be saved elsewhere and then
>just copied into the folder?
I've got no access to or control over the software which determines
>2) Could the ICM file be saved elsewhere and then
>just copied into the folder?
where it is trying to save(
C:\Windows\System32\Spool\drivers\color\...
>
>3) Presumably you have a 64-bit version of the
>software? 32-bit that's 64-bit-unaware might
>try to save to System32 and fail. (Against all
>common sense, System32 is the 64-bit folder
>on Win64.)
I've been running Spyder 4 (where the problem started) on 64 bit
>3) Presumably you have a 64-bit version of the
>software? 32-bit that's 64-bit-unaware might
>try to save to System32 and fail. (Against all
>common sense, System32 is the 64-bit folder
>on Win64.)
Windows for years with no problem.
>
>4) If you think permissions are the issue you can
>"take ownership" of the folder and then give
>yourself permission. And/or start the program
>with elevated permissions. (right click option)
I've done all that.
>4) If you think permissions are the issue you can
>"take ownership" of the folder and then give
>yourself permission. And/or start the program
>with elevated permissions. (right click option)
>
> "net user administrator /active:yes" only makes
>the real admin account visible at boot. You would
>then need to log in with that account to be a real
>admin.
Understood. Administrator under Windows 7 is not a fully empowered
> "net user administrator /active:yes" only makes
>the real admin account visible at boot. You would
>then need to log in with that account to be a real
>admin.
Administrator unless you do as above.
> I quickly got fed up with that convoluted nonsense
>when I started to work with Win7 and ended up
>writing a simple program to *really* free up any
>file/folder:
> http://www.jsware.net/jsware/nt6fix.php5#restfix
I'll hold off for the time being.
>
> It's free. You're welcome to it. If you're queasy about
>3rd-party software look up CACLS and Takeown. Those
>are command line options that can do the same thing
>my software does -- just with more work. I *think*
>the same can be done manually but the restrictions
>mess is so convoluted I've never been able to quite
>figure that out for certain.
Then there are the 'special' permissions, some of which are weird.
> It's free. You're welcome to it. If you're queasy about
>3rd-party software look up CACLS and Takeown. Those
>are command line options that can do the same thing
>my software does -- just with more work. I *think*
>the same can be done manually but the restrictions
>mess is so convoluted I've never been able to quite
>figure that out for certain.
>
> I wonder about permissions if the software used to
>work. On the other hand, if you're enabling Windows
>Update without carefully checking exactly what each
>patch is doing then all bets are off.
The information provided by Microsoft is usually obscurely brief.
> I wonder about permissions if the software used to
>work. On the other hand, if you're enabling Windows
>Update without carefully checking exactly what each
>patch is doing then all bets are off.
>
> It seems very odd that the people writing the software
>have no ideas, but that may be a case for a 3rd-party
>factor. Those things can be very hard to track down
>because they're unexpected by nature. Though I suppose
>you could try killing any process related to Adobe, printer,
>etc before you do the operation. That wouldn't hurt.
I'm just about at that stage. A problem is that running a calibration
> It seems very odd that the people writing the software
>have no ideas, but that may be a case for a 3rd-party
>factor. Those things can be very hard to track down
>because they're unexpected by nature. Though I suppose
>you could try killing any process related to Adobe, printer,
>etc before you do the operation. That wouldn't hurt.
to get a file to save takes several minutes so the cycle is slow.
>
> Ron Hardin's idea of Process Explorer (sysinternals.com)
>is good in general, though if you're trying to write a
>file that doesn't exist it can hardly be locked by another
>process.
>
I haven't tried yet and right now I have to go out and pick up my
> Ron Hardin's idea of Process Explorer (sysinternals.com)
>is good in general, though if you're trying to write a
>file that doesn't exist it can hardly be locked by another
>process.
>
chain saw. :-)
--
Regards,
Eric Stevens
Savageduck
Aug 9, 2015, 6:08:25 PM8/9/15
to
On 2015-08-09 21:25:02 +0000, Eric Stevens <eric.s...@sum.co.nz> said:
> On Sun, 9 Aug 2015 02:39:45 -0700, Savageduck
> <savageduck1@{REMOVESPAM}me.com> wrote:
>
>> On 2015-08-09 09:29:19 +0000, Eric Stevens <eric.s...@sum.co.nz> said:
>>
>>> On Sat, 8 Aug 2015 22:42:19 -0700, Savageduck
>>> <savageduck1@{REMOVESPAM}me.com> wrote:
>>>
>>>> There is no reason for iTunes to access color management. I cannot
>>>> speak for how Windows executes profiles for monitor/display color
>>>> management.
>>>
>>> Dammit. I meant Quicktime.
>>
>> Why would QT need to access color management? The OS, be it Win or OSX
>> is going to handle that for QT.
>
> I don't know whether it does or not. But it does handle images.
It doesn't, and just as with PS or LR display/monitor color management
> On Sun, 9 Aug 2015 02:39:45 -0700, Savageduck
> <savageduck1@{REMOVESPAM}me.com> wrote:
>
>> On 2015-08-09 09:29:19 +0000, Eric Stevens <eric.s...@sum.co.nz> said:
>>
>>> On Sat, 8 Aug 2015 22:42:19 -0700, Savageduck
>>> <savageduck1@{REMOVESPAM}me.com> wrote:
>>>
>>>> There is no reason for iTunes to access color management. I cannot
>>>> speak for how Windows executes profiles for monitor/display color
>>>> management.
>>>
>>> Dammit. I meant Quicktime.
>>
>> Why would QT need to access color management? The OS, be it Win or OSX
>> is going to handle that for QT.
>
> I don't know whether it does or not. But it does handle images.
still rests with the OS, not the applications. You don't install
display/monitor profiles in any application. Your OS applies the
calibration to the display.
Your issue is that for some reason you are unable to save the
calibration profiles you have created. At least that is what I get from
what you have told us. That makes me think the issue lies with either
your current OS installation or the calibration software, or both.
>>
>> Have you installed any fresh printer drivers?
>
> Nope.
OK!
>> Have you installed any fresh printer drivers?
>
> Nope.
>>
>> ...and after the July 31 PS update, did you install the PS CC 2015 fix
>> made available on August 5?
>
> Yes. But my problems started before July 31 and have continued to this
> day.
I guess that rules out Adobe then.
>> ...and after the July 31 PS update, did you install the PS CC 2015 fix
>> made available on August 5?
>
> Yes. But my problems started before July 31 and have continued to this
> day.
--
Regards,
Savageduck
Eric Stevens
Aug 9, 2015, 9:54:33 PM8/9/15
to
competence of my contacts in my discussions. Right now they are either
enjoying the weekend or trying to work out what to do next.
--
Regards,
Eric Stevens
Eric Stevens
Aug 10, 2015, 12:58:32 AM8/10/15
to
On Sun, 09 Aug 2015 07:58:18 -0400, Ron Hardin
<rhha...@mindspring.com> wrote:
>Maybe some service has it open. Try in safe mode,
>just to limit what starts up.
I tried that but Spyder won't run in safe mode. It can't find any
<rhha...@mindspring.com> wrote:
>Maybe some service has it open. Try in safe mode,
>just to limit what starts up.
monitors so shuts down.
--
Regards,
Eric Stevens
Mayayana
Aug 10, 2015, 9:20:20 AM8/10/15
to
| >2) Could the ICM file be saved elsewhere and then
| >just copied into the folder?
|
| I've got no access to or control over the software which determines
| where it is trying to save(
| C:\Windows\System32\Spool\drivers\color\...
This is a longshot, but I wonder about moving
| >just copied into the folder?
|
| I've got no access to or control over the software which determines
| where it is trying to save(
| C:\Windows\System32\Spool\drivers\color\...
out the other ICMs temporarily. Also maybe
look for a config file or settings. It's possible the
software is operating on its own erroneous info.
(This is really grasping at straws, but I'm thinking
something like a recorded value indicating that it
needs to replace the Dell ICM. It seems reasonable
to suspect a bug in the logic of the software.)
Another possibility, after backing up ICMs,
might be to try FileAssassin to unlock the files
without deleting them. I've had good luck with
it for getting rid of weird locks, like where I
accidentally click two things almost simultaneously
and end up with a file I can't delete. FA is mainly
for deleting such stuck files, but it can also be
used to unlock without deleting. (If you have an ICM
that won't move that might be a sign of a faulty
file lock.)
https://www.malwarebytes.org/fileassassin/
PeterN
Aug 10, 2015, 11:45:04 AM8/10/15
to
you had two graphics cards. Is there some way of disabling the on board
card, or changing the priority? I wonder if they are fighting each other.
--
PeterN
nospam
Aug 10, 2015, 12:03:16 PM8/10/15
to
In article <mqags...@news3.newsguy.com>, PeterN
<pete...@verizon.net> wrote:
> >> Have you contacted the Spyder people?
> >
> > Oh yes. I seem to have gone up several steps in the technical
> > competence of my contacts in my discussions. Right now they are either
> > enjoying the weekend or trying to work out what to do next.
> >
>
> I know this sounds crazy, but earlier up the thread you mentioned that
> you had two graphics cards. Is there some way of disabling the on board
> card, or changing the priority? I wonder if they are fighting each other.
spyder has handled multiple displays since a very long time ago.
> >> Have you contacted the Spyder people?
> >
> > Oh yes. I seem to have gone up several steps in the technical
> > competence of my contacts in my discussions. Right now they are either
> > enjoying the weekend or trying to work out what to do next.
> >
>
> I know this sounds crazy, but earlier up the thread you mentioned that
> you had two graphics cards. Is there some way of disabling the on board
> card, or changing the priority? I wonder if they are fighting each other.
PeterN
Aug 10, 2015, 1:34:13 PM8/10/15
to
--
PeterN
nospam
Aug 10, 2015, 1:39:39 PM8/10/15
to
In article <mqan9...@news3.newsguy.com>, PeterN
spyder handles more than one display. that means it handles more than
one graphics card.
<pete...@verizon.net> wrote:
> >>
> >> I know this sounds crazy, but earlier up the thread you mentioned that
> >> you had two graphics cards. Is there some way of disabling the on board
> >> card, or changing the priority? I wonder if they are fighting each other.
> >
> > spyder has handled multiple displays since a very long time ago.
> >
>
> And that has what to do with graphics card conflict?
seriously?
> >>
> >> I know this sounds crazy, but earlier up the thread you mentioned that
> >> you had two graphics cards. Is there some way of disabling the on board
> >> card, or changing the priority? I wonder if they are fighting each other.
> >
> > spyder has handled multiple displays since a very long time ago.
> >
>
> And that has what to do with graphics card conflict?
spyder handles more than one display. that means it handles more than
one graphics card.
Alan Browne
Aug 10, 2015, 1:51:21 PM8/10/15
to
each display. Such is the case here.
PeterN
Aug 10, 2015, 2:30:34 PM8/10/15
to
conflict,
--
PeterN
nospam
Aug 10, 2015, 2:32:04 PM8/10/15
to
In article <mqaqi...@news4.newsguy.com>, PeterN
if there was a driver issue, then there would be a lot more going on
than just spyder.
<pete...@verizon.net> wrote:
> >>>> I know this sounds crazy, but earlier up the thread you mentioned that
> >>>> you had two graphics cards. Is there some way of disabling the on board
> >>>> card, or changing the priority? I wonder if they are fighting each other.
> >>>
> >>> spyder has handled multiple displays since a very long time ago.
> >>>
> >>
> >> And that has what to do with graphics card conflict?
> >
> > seriously?
> >
> > spyder handles more than one display. that means it handles more than
> > one graphics card.
> >
>
> Your statement doesn't mean that there cannot be a driver, or priority
> conflict,
nothing indicates there is.
> >>>> I know this sounds crazy, but earlier up the thread you mentioned that
> >>>> you had two graphics cards. Is there some way of disabling the on board
> >>>> card, or changing the priority? I wonder if they are fighting each other.
> >>>
> >>> spyder has handled multiple displays since a very long time ago.
> >>>
> >>
> >> And that has what to do with graphics card conflict?
> >
> > seriously?
> >
> > spyder handles more than one display. that means it handles more than
> > one graphics card.
> >
>
> Your statement doesn't mean that there cannot be a driver, or priority
> conflict,
if there was a driver issue, then there would be a lot more going on
than just spyder.
PeterN
Aug 10, 2015, 2:42:34 PM8/10/15
to
don't have you ability to diagnose issues on unseen computers.
--
PeterN
nospam
Aug 10, 2015, 3:47:46 PM8/10/15
to
In article <mqar9...@news4.newsguy.com>, PeterN
i didn't diagnose the issue. i never said i know what's wrong.
however, i did discount *your* diagnosis, something i can do because it
makes no sense and because i'm very familiar with how spyder works and
who wrote their software.
however, i did discount *your* diagnosis, something i can do because it
makes no sense and because i'm very familiar with how spyder works and
who wrote their software.
PeterN
Aug 10, 2015, 5:14:38 PM8/10/15
to
less time than you took to write your bullshit
--
PeterN
Eric Stevens
Aug 10, 2015, 9:14:27 PM8/10/15
to
On Mon, 10 Aug 2015 11:44:22 -0400, PeterN <pete...@verizon.net>
wrote:
I have two monitors and but one card which supports both. As far as
the software is concerned its all one great big screen. See
https://dl.dropboxusercontent.com/u/31088803/2%20Screen%20Size.jpg
It also knows which screen is which, so I don't think that's the
problem.
Your question gives me some ideas. I will let you know if they come to
anything.
--
Regards,
Eric Stevens
wrote:
the software is concerned its all one great big screen. See
https://dl.dropboxusercontent.com/u/31088803/2%20Screen%20Size.jpg
It also knows which screen is which, so I don't think that's the
problem.
Your question gives me some ideas. I will let you know if they come to
anything.
--
Regards,
Eric Stevens
Eric Stevens
Aug 10, 2015, 11:50:19 PM8/10/15
to
rOn Tue, 11 Aug 2015 13:14:27 +1200, Eric Stevens
No, it's not the two profiles interfering.
--
Regards,
Eric Stevens
--
Regards,
Eric Stevens
PeterN
Aug 11, 2015, 10:26:14 AM8/11/15
to
--
PeterN
PeterN
Aug 11, 2015, 10:27:17 AM8/11/15
to
--
PeterN
Eric Stevens
Aug 20, 2015, 6:04:06 PM8/20/15
to
On Sun, 09 Aug 2015 16:46:37 +1200, Eric Stevens
<eric.s...@sum.co.nz> wrote:
>I have a Dell XPS 8300 fitted with an i7. I am running Windows 7/64
>bit which as far as I know is fully updated. Certainly it is service
>pack 1. My major use of the machine is processing photographic images.
>
>For may years I have been keeping my screen profiles calibrated using
>the DataColor Spyder. I used the Spyder 4 Pro quite succesfully for a
>long time, until about mid June this year I found that every time I
>tried to save the profile after a new calibration I received the
>single-line message
>
> "SaveProfileUsingCM.DeleteFile failed
> [C:Windows\System32\Spool\drivers\color\<name>.icm"
>
>Where <name> is the chosen name of the profile.
>
>About a month ago I installed a Spyder 5 Pro, and I still have the
>same problem. I have been in touch with DataColor but so far they have
>not been able to come up with anything that helps.
>
>Today I have spent several hours experimenting with all kinds of
>possible variables but none of my trials have enabled me to save a
>profile. I always end up with the failure message. About all I have
>not done is invoke the command "net user administrator /active:yes"
>
>Changing the name of the profile has no effect. I have tried some
>ridiculous names and it is not likely that they all are under use by
>other software so a conflict or trying to delete a file that is
>already in use does not seem to be the explanation.
>
>I have disabled the relevant parts of my McAfee anti-virus software.
>
>I have explored file permissions and changed those of my original
>profile to include me as administrator.
>
>I have followed the Datacolor instructions for completely deleting all
>traces of Spyder, including removing all profiles associated with my
>monitors from the Windows color manager. I then reinstalled Spyder.
>
>I have installed and run Spyder 5 Pro immediately after creating an
>entirely new user with administrator privileges and virtually no
>startup software.
>
>None of these things have had any effect.
>
>I first encountered this problem in mid June whhen I was still using
>Spyder 4 Pro. The problem has continued with Spyder 5 Pro. This
>suggests that it arises from a body of code which is common to both
>Spyder 4 and Spyder 5. Unfortunately I don't know enough to suggest
>what it might be.
>
>I have used Spyder products for many years without any problems,
>including Spyder 4. It is likely that the problem arises from a change
>made by other software. I have all sorts of software which updates
>itself automatically and it is possible that the problem arises from
>one of these. The only software I have which might want to take over
>part of the color management is iTunes, Adobe CC and Windows.
>
>It is possible that iTunes may have updated in the month before the
>problem started, but I don't really know. I don't think it will be
>Adobe CC as, as far as I can remember, there had been no updates for
>some months until the arrival of CC 2015 about a week ago. Finally,
>there is Windows. Windows updates almost very Thursday and sometimes
>on days in between. If any outside software is likely to have
>triggered this problem, Windows would be my chief suspect.
>
>Finally, there is the Microsoft Community post at
>http://tinyurl.com/nsrqlaa. This suggests that I am not alone with
>this problem. I was interested to note that the writer was using a
>Dell XPS laptop. I am using a Dell XPS 8300 desk top. Is this a
>coincidence? I've had no changes or updates as far as I know.
BREAKING NEWS: I've made my way further up the DataColor help-desk
tree and I have just been told by a more senior member that the new
Spyder 5 is not compatible with Windows XP. He has not yet explained
why.
I have told him that after more than a year of working satisfactorily
Spyder 4 suddenly started having the same problem in June this year.
I have asked him whether this problem extends to Windows 10. It will
be interesting to hear his answer.
--
Regards,
Eric Stevens
<eric.s...@sum.co.nz> wrote:
>I have a Dell XPS 8300 fitted with an i7. I am running Windows 7/64
>bit which as far as I know is fully updated. Certainly it is service
>pack 1. My major use of the machine is processing photographic images.
>
>For may years I have been keeping my screen profiles calibrated using
>the DataColor Spyder. I used the Spyder 4 Pro quite succesfully for a
>long time, until about mid June this year I found that every time I
>tried to save the profile after a new calibration I received the
>single-line message
>
> "SaveProfileUsingCM.DeleteFile failed
> [C:Windows\System32\Spool\drivers\color\<name>.icm"
>
>Where <name> is the chosen name of the profile.
>
>About a month ago I installed a Spyder 5 Pro, and I still have the
>same problem. I have been in touch with DataColor but so far they have
>not been able to come up with anything that helps.
>
>Today I have spent several hours experimenting with all kinds of
>possible variables but none of my trials have enabled me to save a
>profile. I always end up with the failure message. About all I have
>not done is invoke the command "net user administrator /active:yes"
>
>Changing the name of the profile has no effect. I have tried some
>ridiculous names and it is not likely that they all are under use by
>other software so a conflict or trying to delete a file that is
>already in use does not seem to be the explanation.
>
>I have disabled the relevant parts of my McAfee anti-virus software.
>
>I have explored file permissions and changed those of my original
>profile to include me as administrator.
>
>I have followed the Datacolor instructions for completely deleting all
>traces of Spyder, including removing all profiles associated with my
>monitors from the Windows color manager. I then reinstalled Spyder.
>
>I have installed and run Spyder 5 Pro immediately after creating an
>entirely new user with administrator privileges and virtually no
>startup software.
>
>None of these things have had any effect.
>
>I first encountered this problem in mid June whhen I was still using
>Spyder 4 Pro. The problem has continued with Spyder 5 Pro. This
>suggests that it arises from a body of code which is common to both
>Spyder 4 and Spyder 5. Unfortunately I don't know enough to suggest
>what it might be.
>
>I have used Spyder products for many years without any problems,
>including Spyder 4. It is likely that the problem arises from a change
>made by other software. I have all sorts of software which updates
>itself automatically and it is possible that the problem arises from
>one of these. The only software I have which might want to take over
>part of the color management is iTunes, Adobe CC and Windows.
>
>It is possible that iTunes may have updated in the month before the
>problem started, but I don't really know. I don't think it will be
>Adobe CC as, as far as I can remember, there had been no updates for
>some months until the arrival of CC 2015 about a week ago. Finally,
>there is Windows. Windows updates almost very Thursday and sometimes
>on days in between. If any outside software is likely to have
>triggered this problem, Windows would be my chief suspect.
>
>Finally, there is the Microsoft Community post at
>http://tinyurl.com/nsrqlaa. This suggests that I am not alone with
>this problem. I was interested to note that the writer was using a
>Dell XPS laptop. I am using a Dell XPS 8300 desk top. Is this a
>coincidence? I've had no changes or updates as far as I know.
BREAKING NEWS: I've made my way further up the DataColor help-desk
tree and I have just been told by a more senior member that the new
Spyder 5 is not compatible with Windows XP. He has not yet explained
why.
I have told him that after more than a year of working satisfactorily
Spyder 4 suddenly started having the same problem in June this year.
I have asked him whether this problem extends to Windows 10. It will
be interesting to hear his answer.
--
Regards,
Eric Stevens
PeterN
Aug 21, 2015, 8:56:55 AM8/21/15
to
On 8/20/2015 6:04 PM, Eric Stevens wrote:
<snip>
>
> BREAKING NEWS: I've made my way further up the DataColor help-desk
> tree and I have just been told by a more senior member that the new
> Spyder 5 is not compatible with Windows XP. He has not yet explained
> why.
>
I ran into a compatibility issue with OnOne. I upgraded from version 9.0
to 9'5 and it stopped working. It appears that 9'5 is not compatible
with my the graphics card on my laptop, although all prior versions
were. My laptop is only three years old.
I don't know if that is just OnOne error, or if something else is going on.
> I have told him that after more than a year of working satisfactorily
> Spyder 4 suddenly started having the same problem in June this year.
>
> I have asked him whether this problem extends to Windows 10. It will
> be interesting to hear his answer.
>
--
PeterN
<snip>
>
> BREAKING NEWS: I've made my way further up the DataColor help-desk
> tree and I have just been told by a more senior member that the new
> Spyder 5 is not compatible with Windows XP. He has not yet explained
> why.
>
to 9'5 and it stopped working. It appears that 9'5 is not compatible
with my the graphics card on my laptop, although all prior versions
were. My laptop is only three years old.
I don't know if that is just OnOne error, or if something else is going on.
> I have told him that after more than a year of working satisfactorily
> Spyder 4 suddenly started having the same problem in June this year.
>
> I have asked him whether this problem extends to Windows 10. It will
> be interesting to hear his answer.
>
--
nospam
Aug 21, 2015, 12:32:15 PM8/21/15
to
In article <hdjcta9nq2gs3dpc5...@4ax.com>, Eric Stevens
it's no longer supported by microsoft, so why should anyone else bother
supporting it?
time to move on.
> I have told him that after more than a year of working satisfactorily
> Spyder 4 suddenly started having the same problem in June this year.
>
> I have asked him whether this problem extends to Windows 10. It will
> be interesting to hear his answer.
their current products need to work properly in windows 10.
whether their older products work in win10 is not guaranteed. they
might update the software or they might not.
<eric.s...@sum.co.nz> wrote:
> BREAKING NEWS: I've made my way further up the DataColor help-desk
> tree and I have just been told by a more senior member that the new
> Spyder 5 is not compatible with Windows XP. He has not yet explained
> why.
because xp is history (and dangerous to run).
> BREAKING NEWS: I've made my way further up the DataColor help-desk
> tree and I have just been told by a more senior member that the new
> Spyder 5 is not compatible with Windows XP. He has not yet explained
> why.
it's no longer supported by microsoft, so why should anyone else bother
supporting it?
time to move on.
> I have told him that after more than a year of working satisfactorily
> Spyder 4 suddenly started having the same problem in June this year.
>
> I have asked him whether this problem extends to Windows 10. It will
> be interesting to hear his answer.
whether their older products work in win10 is not guaranteed. they
might update the software or they might not.
Eric Stevens
Aug 21, 2015, 7:01:45 PM8/21/15
to
OOPS!
OOPS!!
BREAKING NEWS: I've made my way further up the DataColor help-desk
tree and I have just been told by a more senior member that the new
Spyder 5 is not compatible with Windows ***7***. He has not yet
--
Regards,
Eric Stevens
OOPS!!
BREAKING NEWS: I've made my way further up the DataColor help-desk
tree and I have just been told by a more senior member that the new
explained why.
>
I have told him that after more than a year of working satisfactorily
Spyder 4 suddenly started having the same problem in June this year.
>
I have asked him whether this problem extends to Windows 10. It will
be interesting to hear his answer.
He assures me it will run on Windows 10. So here goes ...
>
I have told him that after more than a year of working satisfactorily
Spyder 4 suddenly started having the same problem in June this year.
>
I have asked him whether this problem extends to Windows 10. It will
be interesting to hear his answer.
--
Regards,
Eric Stevens
nospam
Aug 21, 2015, 7:24:08 PM8/21/15
to
In article <h8bftalak9osmnmmp...@4ax.com>, Eric Stevens
windows 7 is currently the dominant windows version.
it would be incredibly stupid for it to not work on win7.
<eric.s...@sum.co.nz> wrote:
> BREAKING NEWS: I've made my way further up the DataColor help-desk
> tree and I have just been told by a more senior member that the new
> Spyder 5 is not compatible with Windows ***7***. He has not yet
> explained why.
that can't be true.
> BREAKING NEWS: I've made my way further up the DataColor help-desk
> tree and I have just been told by a more senior member that the new
> Spyder 5 is not compatible with Windows ***7***. He has not yet
> explained why.
windows 7 is currently the dominant windows version.
it would be incredibly stupid for it to not work on win7.
Eric Stevens
Aug 22, 2015, 3:23:27 AM8/22/15
to
On Fri, 21 Aug 2015 19:24:07 -0400, nospam <nos...@nospam.invalid>
wrote:
It's astonishingly inconvenient.
Maybe its an example of how far you can push things withot being sued.
Right now, I'm doing a backup.
Then I'm going to create a disk image.
Then I will try to install Windows 10.
Wish me luck.
--
Regards,
Eric Stevens
wrote:
Maybe its an example of how far you can push things withot being sued.
Right now, I'm doing a backup.
Then I'm going to create a disk image.
Then I will try to install Windows 10.
Wish me luck.
--
Regards,
Eric Stevens
Eric Stevens
Aug 22, 2015, 5:05:51 AM8/22/15
to
find that all I have achieved is a place in the queue. At some stage
in the undefined future I will get a notification that my Windows 10
has arrived, by which time I will have to do my backup etc all over
again. :-(
--
Regards,
Eric Stevens
David Taylor
Aug 22, 2015, 6:33:12 AM8/22/15
to
On 22/08/2015 08:23, Eric Stevens wrote:
[]
You might try an upgrade rather than a fresh install.
You don't need to wait, use the Media Creation Tool instead.
https://www.microsoft.com/en-us/software-download/windows10
--
Cheers,
David
Web: http://www.satsignal.eu
[]
> It's astonishingly inconvenient.
>
> Maybe its an example of how far you can push things withot being sued.
>
> Right now, I'm doing a backup.
>
> Then I'm going to create a disk image.
>
> Then I will try to install Windows 10.
>
> Wish me luck.
Eric,
>
> Maybe its an example of how far you can push things withot being sued.
>
> Right now, I'm doing a backup.
>
> Then I'm going to create a disk image.
>
> Then I will try to install Windows 10.
>
> Wish me luck.
You might try an upgrade rather than a fresh install.
You don't need to wait, use the Media Creation Tool instead.
https://www.microsoft.com/en-us/software-download/windows10
--
Cheers,
David
Web: http://www.satsignal.eu
nospam
Aug 22, 2015, 9:47:54 AM8/22/15
to
In article <9n8gtapdkl0j4jb0q...@4ax.com>, Eric Stevens
click on the system requirements tab for whichever version you have
(not that it matters since they're all the same):
<http://spyder.datacolor.com/portfolio-view/spyder5express/>
<http://spyder.datacolor.com/portfolio-view/spyder5elite/>
<http://spyder.datacolor.com/portfolio-view/spyder5pro/>
Windows 7 32/64, Windows 8.0, 8.1 32/64, Windows 10 32/64
Mac OS X 10.7, 10.8, 10.9, 10.10
> Maybe its an example of how far you can push things withot being sued.
there is no basis for a lawsuit here either.
if a company wants to make something win10 or later or win8 or later,
that's their choice. it might be very dumb, but it's completely legal.
<eric.s...@sum.co.nz> wrote:
> >> BREAKING NEWS: I've made my way further up the DataColor help-desk
> >> tree and I have just been told by a more senior member that the new
> >> Spyder 5 is not compatible with Windows ***7***. He has not yet
> >> explained why.
> >
> >that can't be true.
> >
> >windows 7 is currently the dominant windows version.
> >
> >it would be incredibly stupid for it to not work on win7.
>
> It's astonishingly inconvenient.
it's also astonishingly wrong.
> >> BREAKING NEWS: I've made my way further up the DataColor help-desk
> >> tree and I have just been told by a more senior member that the new
> >> Spyder 5 is not compatible with Windows ***7***. He has not yet
> >> explained why.
> >
> >that can't be true.
> >
> >windows 7 is currently the dominant windows version.
> >
> >it would be incredibly stupid for it to not work on win7.
>
> It's astonishingly inconvenient.
click on the system requirements tab for whichever version you have
(not that it matters since they're all the same):
<http://spyder.datacolor.com/portfolio-view/spyder5express/>
<http://spyder.datacolor.com/portfolio-view/spyder5elite/>
<http://spyder.datacolor.com/portfolio-view/spyder5pro/>
Windows 7 32/64, Windows 8.0, 8.1 32/64, Windows 10 32/64
Mac OS X 10.7, 10.8, 10.9, 10.10
> Maybe its an example of how far you can push things withot being sued.
if a company wants to make something win10 or later or win8 or later,
that's their choice. it might be very dumb, but it's completely legal.
nospam
Aug 22, 2015, 9:47:54 AM8/22/15
to
In article <6megtapas7g7h3vjd...@4ax.com>, Eric Stevens
<eric.s...@sum.co.nz> wrote:
>
> I need more than luck. Having spent most of a day doing a backup etc I
> find that all I have achieved is a place in the queue. At some stage
> in the undefined future I will get a notification that my Windows 10
> has arrived, by which time I will have to do my backup etc all over
> again. :-(
or just download the iso from microsoft.
>
> I need more than luck. Having spent most of a day doing a backup etc I
> find that all I have achieved is a place in the queue. At some stage
> in the undefined future I will get a notification that my Windows 10
> has arrived, by which time I will have to do my backup etc all over
> again. :-(
PeterN
Aug 22, 2015, 11:06:19 AM8/22/15
to
makes incredibly stupid decisions, a shareholders derivative lawsuit
against management and the directors, might very well succeed.
--
PeterN
nospam
Aug 22, 2015, 11:16:15 AM8/22/15
to
In article <mra34...@news4.newsguy.com>, PeterN
far you move goalposts.
datacolor is a privately held company. they can do whatever the hell
they want and neither you nor anyone else has to approve.
<pete...@verizon.net> wrote:
> >> Maybe its an example of how far you can push things withot being sued.
> >
> > there is no basis for a lawsuit here either.
> >
> > if a company wants to make something win10 or later or win8 or later,
> > that's their choice. it might be very dumb, but it's completely legal.
>
> Once more you demonstrate how narrow you are. If a publicly held company
> makes incredibly stupid decisions, a shareholders derivative lawsuit
> against management and the directors, might very well succeed.
once again, you demonstrate how much you argue just to argue and how
> >> Maybe its an example of how far you can push things withot being sued.
> >
> > there is no basis for a lawsuit here either.
> >
> > if a company wants to make something win10 or later or win8 or later,
> > that's their choice. it might be very dumb, but it's completely legal.
>
> Once more you demonstrate how narrow you are. If a publicly held company
> makes incredibly stupid decisions, a shareholders derivative lawsuit
> against management and the directors, might very well succeed.
far you move goalposts.
datacolor is a privately held company. they can do whatever the hell
they want and neither you nor anyone else has to approve.
PeterN
Aug 22, 2015, 2:01:55 PM8/22/15
to
--
PeterN
PeterN
Aug 22, 2015, 2:06:04 PM8/22/15
to
private or public financing.
--
PeterN
Eric Stevens
Aug 22, 2015, 5:57:16 PM8/22/15
to
On Sat, 22 Aug 2015 09:47:53 -0400, nospam <nos...@nospam.invalid>
wrote:
I wasn't aware that this was possible. Thank you.
--
Regards,
Eric Stevens
wrote:
--
Regards,
Eric Stevens
Eric Stevens
Aug 22, 2015, 6:08:06 PM8/22/15
to
On Sat, 22 Aug 2015 09:47:53 -0400, nospam <nos...@nospam.invalid>
wrote:
wrote:
>In article <9n8gtapdkl0j4jb0q...@4ax.com>, Eric Stevens
><eric.s...@sum.co.nz> wrote:
>
>> >> BREAKING NEWS: I've made my way further up the DataColor help-desk
>> >> tree and I have just been told by a more senior member that the new
>> >> Spyder 5 is not compatible with Windows ***7***. He has not yet
>> >> explained why.
>> >
>> >that can't be true.
>> >
>> >windows 7 is currently the dominant windows version.
>> >
>> >it would be incredibly stupid for it to not work on win7.
>>
>> It's astonishingly inconvenient.
>
>it's also astonishingly wrong.
>
>click on the system requirements tab for whichever version you have
>(not that it matters since they're all the same):
>
><http://spyder.datacolor.com/portfolio-view/spyder5express/>
><http://spyder.datacolor.com/portfolio-view/spyder5elite/>
><http://spyder.datacolor.com/portfolio-view/spyder5pro/>
> Windows 7 32/64, Windows 8.0, 8.1 32/64, Windows 10 32/64
> Mac OS X 10.7, 10.8, 10.9, 10.10
That was true until a few weeks ago. The non-performance of the file
><eric.s...@sum.co.nz> wrote:
>
>> >> BREAKING NEWS: I've made my way further up the DataColor help-desk
>> >> tree and I have just been told by a more senior member that the new
>> >> Spyder 5 is not compatible with Windows ***7***. He has not yet
>> >> explained why.
>> >
>> >that can't be true.
>> >
>> >windows 7 is currently the dominant windows version.
>> >
>> >it would be incredibly stupid for it to not work on win7.
>>
>> It's astonishingly inconvenient.
>
>it's also astonishingly wrong.
>
>click on the system requirements tab for whichever version you have
>(not that it matters since they're all the same):
>
><http://spyder.datacolor.com/portfolio-view/spyder5express/>
><http://spyder.datacolor.com/portfolio-view/spyder5elite/>
><http://spyder.datacolor.com/portfolio-view/spyder5pro/>
> Windows 7 32/64, Windows 8.0, 8.1 32/64, Windows 10 32/64
> Mac OS X 10.7, 10.8, 10.9, 10.10
management software has obviously caught the 'help' staff by surprise.
It affects both Spyder 4 and Spyder 5 and I suspect it will also
affect Spyder 3.
>> Maybe its an example of how far you can push things withot being sued.
>
>there is no basis for a lawsuit here either.
for saying that.
>
>if a company wants to make something win10 or later or win8 or later,
>that's their choice. it might be very dumb, but it's completely legal.
I suspect you are attributing the problem to DataColor. In fact, I
>if a company wants to make something win10 or later or win8 or later,
>that's their choice. it might be very dumb, but it's completely legal.
strongly suspect they are using well established code and the problem
arises from something that Microsoft has done.
--
Regards,
Eric Stevens
Eric Stevens
Aug 22, 2015, 6:08:58 PM8/22/15
to
On Sat, 22 Aug 2015 11:16:15 -0400, nospam <nos...@nospam.invalid>
wrote:
I don't think this is Datacolor's fault.
--
Regards,
Eric Stevens
wrote:
--
Regards,
Eric Stevens
Eric Stevens
Aug 22, 2015, 11:05:49 PM8/22/15
to
difference to the behaviour of Spyder on my machine.
There is a difference: whereas before the error was
SaveFileUsingICM.DeleteFile failed [... it is now
SaveProfileUsingICM.InstallColorProfile failed [....
Aah - The march of science. :-(
I've think I've gone as far as I can with this one. It soon will be
time for me to change screen calibrating hardware.
--
Regards,
Eric Stevens
PeterN
Aug 23, 2015, 10:16:59 AM8/23/15
to
say the least, inaccurate, and one that clearly applies to all
companies. applies to all privately held companies.
--
PeterN
PeterN
Aug 23, 2015, 10:19:59 AM8/23/15
to
calibration, before the monitor died, I used Spyder for color correction.
--
PeterN
nospam
Aug 23, 2015, 10:34:26 AM8/23/15
to
In article <9odita1o28h7va954...@4ax.com>, Eric Stevens
that it's supported on win7.
<eric.s...@sum.co.nz> wrote:
> >He assures me it will run on Windows 10. So here goes ...
>
> MORE BREAKING NEWS: Installing Windows 10 has made little significant
> difference to the behaviour of Spyder on my machine.
no surprise there, especially since whomever you talked to doesn't know
> >He assures me it will run on Windows 10. So here goes ...
>
> MORE BREAKING NEWS: Installing Windows 10 has made little significant
> difference to the behaviour of Spyder on my machine.
that it's supported on win7.
nospam
Aug 23, 2015, 10:34:27 AM8/23/15
to
In article <umshtapil6lt1l3q6...@4ax.com>, Eric Stevens
it doesn't matter whose fault it is.
if there's an actual problem with the app (and not just your system),
then it will get fixed, most likely by datacolor since microsoft isn't
likely to change anything.
if it only happens on your system, then there's nothing for either
company to fix.
it doesn't matter whose fault it is.
if there's an actual problem with the app (and not just your system),
then it will get fixed, most likely by datacolor since microsoft isn't
likely to change anything.
if it only happens on your system, then there's nothing for either
company to fix.
nospam
Aug 23, 2015, 10:34:28 AM8/23/15
to
In article <3cshta1anqotusnip...@4ax.com>, Eric Stevens
> The non-performance of the file
> management software has obviously caught the 'help' staff by surprise.
> It affects both Spyder 4 and Spyder 5 and I suspect it will also
> affect Spyder 3.
that sounds like a bug which will be fixed, unless it's something
specific to your system which they can't reproduce.
bugs are not the same as being incompatible. the specs say it's
compatible with win7 and later, so whoever told you it's not compatible
with win7 is wrong.
<eric.s...@sum.co.nz> wrote:
> >click on the system requirements tab for whichever version you have
> >(not that it matters since they're all the same):
> >
> ><http://spyder.datacolor.com/portfolio-view/spyder5express/>
> ><http://spyder.datacolor.com/portfolio-view/spyder5elite/>
> ><http://spyder.datacolor.com/portfolio-view/spyder5pro/>
> > Windows 7 32/64, Windows 8.0, 8.1 32/64, Windows 10 32/64
> > Mac OS X 10.7, 10.8, 10.9, 10.10
>
> That was true until a few weeks ago.
what changed?
> >click on the system requirements tab for whichever version you have
> >(not that it matters since they're all the same):
> >
> ><http://spyder.datacolor.com/portfolio-view/spyder5express/>
> ><http://spyder.datacolor.com/portfolio-view/spyder5elite/>
> ><http://spyder.datacolor.com/portfolio-view/spyder5pro/>
> > Windows 7 32/64, Windows 8.0, 8.1 32/64, Windows 10 32/64
> > Mac OS X 10.7, 10.8, 10.9, 10.10
>
> That was true until a few weeks ago.
> The non-performance of the file
> management software has obviously caught the 'help' staff by surprise.
> It affects both Spyder 4 and Spyder 5 and I suspect it will also
> affect Spyder 3.
specific to your system which they can't reproduce.
bugs are not the same as being incompatible. the specs say it's
compatible with win7 and later, so whoever told you it's not compatible
with win7 is wrong.
nospam
Aug 23, 2015, 10:34:29 AM8/23/15
to
In article <mradd...@news3.newsguy.com>, PeterN
nope. take sigma for an example, a privately held company who loses
money with foveon. they're pouring money down a hole and nobody has
sued them, nor has anyone sued them because they fraudulently
misrepresent the product.
money with foveon. they're pouring money down a hole and nobody has
sued them, nor has anyone sued them because they fraudulently
misrepresent the product.
PeterN
Aug 23, 2015, 2:42:59 PM8/23/15
to
Yes, sure you would.
--
PeterN
nospam
Aug 23, 2015, 3:26:21 PM8/23/15
to
In article <mrd46...@news3.newsguy.com>, PeterN
<pete...@verizon.net> wrote:
> >>> datacolor is a privately held company. they can do whatever the hell
> >>> they want and neither you nor anyone else has to approve.
> >>
> >> Except their trade and banking creditors.
> >
> > nope. take sigma for an example, a privately held company who loses
> > money with foveon. they're pouring money down a hole and nobody has
> > sued them, nor has anyone sued them because they fraudulently
> > misrepresent the product.
>
> So you would recommend financing a poorly run company.
> Yes, sure you would.
more of your bullshit. i never said anything of the sort.
> >>> datacolor is a privately held company. they can do whatever the hell
> >>> they want and neither you nor anyone else has to approve.
> >>
> >> Except their trade and banking creditors.
> >
> > nope. take sigma for an example, a privately held company who loses
> > money with foveon. they're pouring money down a hole and nobody has
> > sued them, nor has anyone sued them because they fraudulently
> > misrepresent the product.
>
> So you would recommend financing a poorly run company.
> Yes, sure you would.
Eric Stevens
Aug 23, 2015, 4:23:26 PM8/23/15
to
On Sun, 23 Aug 2015 10:34:26 -0400, nospam <nos...@nospam.invalid>
wrote:
See http://tinyurl.com/nsrqlaa
--
Regards,
Eric Stevens
wrote:
--
Regards,
Eric Stevens
Eric Stevens
Aug 23, 2015, 4:30:28 PM8/23/15
to
On Sun, 23 Aug 2015 10:34:27 -0400, nospam <nos...@nospam.invalid>
wrote:
>In article <3cshta1anqotusnip...@4ax.com>, Eric Stevens
><eric.s...@sum.co.nz> wrote:
>
>> >click on the system requirements tab for whichever version you have
>> >(not that it matters since they're all the same):
>> >
>> ><http://spyder.datacolor.com/portfolio-view/spyder5express/>
>> ><http://spyder.datacolor.com/portfolio-view/spyder5elite/>
>> ><http://spyder.datacolor.com/portfolio-view/spyder5pro/>
>> > Windows 7 32/64, Windows 8.0, 8.1 32/64, Windows 10 32/64
>> > Mac OS X 10.7, 10.8, 10.9, 10.10
>>
>> That was true until a few weeks ago.
>
>what changed?
Good question.
>> The non-performance of the file
>> management software has obviously caught the 'help' staff by surprise.
>> It affects both Spyder 4 and Spyder 5 and I suspect it will also
>> affect Spyder 3.
>
>that sounds like a bug which will be fixed, unless it's something
>specific to your system which they can't reproduce.
I know other people have a similar problem.
Regards,
Eric Stevens
wrote:
>In article <3cshta1anqotusnip...@4ax.com>, Eric Stevens
><eric.s...@sum.co.nz> wrote:
>
>> >click on the system requirements tab for whichever version you have
>> >(not that it matters since they're all the same):
>> >
>> ><http://spyder.datacolor.com/portfolio-view/spyder5express/>
>> ><http://spyder.datacolor.com/portfolio-view/spyder5elite/>
>> ><http://spyder.datacolor.com/portfolio-view/spyder5pro/>
>> > Windows 7 32/64, Windows 8.0, 8.1 32/64, Windows 10 32/64
>> > Mac OS X 10.7, 10.8, 10.9, 10.10
>>
>> That was true until a few weeks ago.
>
>what changed?
>> The non-performance of the file
>> management software has obviously caught the 'help' staff by surprise.
>> It affects both Spyder 4 and Spyder 5 and I suspect it will also
>> affect Spyder 3.
>
>that sounds like a bug which will be fixed, unless it's something
>specific to your system which they can't reproduce.
>
>bugs are not the same as being incompatible. the specs say it's
>compatible with win7 and later, so whoever told you it's not compatible
>with win7 is wrong.
--
>bugs are not the same as being incompatible. the specs say it's
>compatible with win7 and later, so whoever told you it's not compatible
>with win7 is wrong.
Regards,
Eric Stevens
Eric Stevens
Aug 23, 2015, 4:33:09 PM8/23/15
to
On Sun, 23 Aug 2015 10:34:25 -0400, nospam <nos...@nospam.invalid>
wrote:
That's my mistake. He actually said it will not run on XP. That's
surprising because I installed it on my old XP machine to run a
succesful test for other support staff.
--
Regards,
Eric Stevens
wrote:
surprising because I installed it on my old XP machine to run a
succesful test for other support staff.
--
Regards,
Eric Stevens
PeterN
Aug 23, 2015, 4:45:45 PM8/23/15
to
Would you recommend financing a poorly run company. The answer is either
yes or no.
--
PeterN
nospam
Aug 23, 2015, 4:54:13 PM8/23/15
to
In article <mrdbe...@news6.newsguy.com>, PeterN
> So I will ask a direct question.
>
> Would you recommend financing a poorly run company. The answer is either
> yes or no.
of course not. what does that have to do with anything?
<pete...@verizon.net> wrote:
> >>>>> datacolor is a privately held company. they can do whatever the hell
> >>>>> they want and neither you nor anyone else has to approve.
> >>>>
> >>>> Except their trade and banking creditors.
> >>>
> >>> nope. take sigma for an example, a privately held company who loses
> >>> money with foveon. they're pouring money down a hole and nobody has
> >>> sued them, nor has anyone sued them because they fraudulently
> >>> misrepresent the product.
> >>
> >> So you would recommend financing a poorly run company.
> >> Yes, sure you would.
> >
> > more of your bullshit. i never said anything of the sort.
> >
>
> I see your sarcasm meter is still broken.
i see your bullshit generator is running at maximum output.
> >>>>> datacolor is a privately held company. they can do whatever the hell
> >>>>> they want and neither you nor anyone else has to approve.
> >>>>
> >>>> Except their trade and banking creditors.
> >>>
> >>> nope. take sigma for an example, a privately held company who loses
> >>> money with foveon. they're pouring money down a hole and nobody has
> >>> sued them, nor has anyone sued them because they fraudulently
> >>> misrepresent the product.
> >>
> >> So you would recommend financing a poorly run company.
> >> Yes, sure you would.
> >
> > more of your bullshit. i never said anything of the sort.
> >
>
> I see your sarcasm meter is still broken.
> So I will ask a direct question.
>
> Would you recommend financing a poorly run company. The answer is either
> yes or no.
PeterN
Aug 23, 2015, 5:35:53 PM8/23/15
to
">>>>>>> datacolor is a privately held company. they can do whatever the
hell
>>>>>>> they want and neither you nor anyone else has to approve."
Of course unless they never need financing, or lines of credit. If you
hell
>>>>>>> they want and neither you nor anyone else has to approve."
don't understand that, you are either hopeless or lying.
IOW not even a privatively held company can do whatever it wants. Note:
With most private companies, with the possible exception of some lines
of credit, the owners will be personally responsible for repayment of
financing obligations. A clause to that effect appears in most financing
agreements that I have seen.
--
PeterN
liam.d...@gmail.com
Sep 30, 2016, 3:54:47 AM9/30/16
to
On Sunday, 9 August 2015 14:46:36 UTC+10, Eric Stevens wrote:
> I have a Dell XPS 8300 fitted with an i7. I am running Windows 7/64
> bit which as far as I know is fully updated. Certainly it is service
> pack 1. My major use of the machine is processing photographic images.
>
> For may years I have been keeping my screen profiles calibrated using
> the DataColor Spyder. I used the Spyder 4 Pro quite succesfully for a
> long time, until about mid June this year I found that every time I
> tried to save the profile after a new calibration I received the
> single-line message
>
> "SaveProfileUsingCM.DeleteFile failed
> [C:Windows\System32\Spool\drivers\color\<name>.icm"
>
> Where <name> is the chosen name of the profile.
>
> About a month ago I installed a Spyder 5 Pro, and I still have the
> same problem. I have been in touch with DataColor but so far they have
> not been able to come up with anything that helps.
>
> Today I have spent several hours experimenting with all kinds of
> possible variables but none of my trials have enabled me to save a
> profile. I always end up with the failure message. About all I have
> not done is invoke the command "net user administrator /active:yes"
>
> Changing the name of the profile has no effect. I have tried some
> ridiculous names and it is not likely that they all are under use by
> other software so a conflict or trying to delete a file that is
> already in use does not seem to be the explanation.
>
> I have disabled the relevant parts of my McAfee anti-virus software.
>
> I have explored file permissions and changed those of my original
> profile to include me as administrator.
>
> I have followed the Datacolor instructions for completely deleting all
> traces of Spyder, including removing all profiles associated with my
> monitors from the Windows color manager. I then reinstalled Spyder.
>
> I have installed and run Spyder 5 Pro immediately after creating an
> entirely new user with administrator privileges and virtually no
> startup software.
>
> None of these things have had any effect.
>
> I first encountered this problem in mid June whhen I was still using
> Spyder 4 Pro. The problem has continued with Spyder 5 Pro. This
> suggests that it arises from a body of code which is common to both
> Spyder 4 and Spyder 5. Unfortunately I don't know enough to suggest
> what it might be.
>
> I have used Spyder products for many years without any problems,
> including Spyder 4. It is likely that the problem arises from a change
> made by other software. I have all sorts of software which updates
> itself automatically and it is possible that the problem arises from
> one of these. The only software I have which might want to take over
> part of the color management is iTunes, Adobe CC and Windows.
>
> It is possible that iTunes may have updated in the month before the
> problem started, but I don't really know. I don't think it will be
> Adobe CC as, as far as I can remember, there had been no updates for
> some months until the arrival of CC 2015 about a week ago. Finally,
> there is Windows. Windows updates almost very Thursday and sometimes
> on days in between. If any outside software is likely to have
> triggered this problem, Windows would be my chief suspect.
>
> Finally, there is the Microsoft Community post at
> http://tinyurl.com/nsrqlaa. This suggests that I am not alone with
> this problem. I was interested to note that the writer was using a
> Dell XPS laptop. I am using a Dell XPS 8300 desk top. Is this a
> coincidence? I've had no changes or updates as far as I know.
> --
>
> Regards,
>
> Eric Stevens
You've probably fixed the problem, but for others here's a workaround:
Go to: C:Windows\System32\Spool\drivers\color\<name>.icm
Make a backup copy of the file and delete the original.
Go back to your Datacolor program and save the profile again. It should work.
Once successful you can delete the backup copies you've made. There will be new versions saved.
Not sure why this happens. Folder permissions perhaps.
Cheers
> I have a Dell XPS 8300 fitted with an i7. I am running Windows 7/64
> bit which as far as I know is fully updated. Certainly it is service
> pack 1. My major use of the machine is processing photographic images.
>
> For may years I have been keeping my screen profiles calibrated using
> the DataColor Spyder. I used the Spyder 4 Pro quite succesfully for a
> long time, until about mid June this year I found that every time I
> tried to save the profile after a new calibration I received the
> single-line message
>
> "SaveProfileUsingCM.DeleteFile failed
> [C:Windows\System32\Spool\drivers\color\<name>.icm"
>
> Where <name> is the chosen name of the profile.
>
> About a month ago I installed a Spyder 5 Pro, and I still have the
> same problem. I have been in touch with DataColor but so far they have
> not been able to come up with anything that helps.
>
> Today I have spent several hours experimenting with all kinds of
> possible variables but none of my trials have enabled me to save a
> profile. I always end up with the failure message. About all I have
> not done is invoke the command "net user administrator /active:yes"
>
> Changing the name of the profile has no effect. I have tried some
> ridiculous names and it is not likely that they all are under use by
> other software so a conflict or trying to delete a file that is
> already in use does not seem to be the explanation.
>
> I have disabled the relevant parts of my McAfee anti-virus software.
>
> I have explored file permissions and changed those of my original
> profile to include me as administrator.
>
> I have followed the Datacolor instructions for completely deleting all
> traces of Spyder, including removing all profiles associated with my
> monitors from the Windows color manager. I then reinstalled Spyder.
>
> I have installed and run Spyder 5 Pro immediately after creating an
> entirely new user with administrator privileges and virtually no
> startup software.
>
> None of these things have had any effect.
>
> I first encountered this problem in mid June whhen I was still using
> Spyder 4 Pro. The problem has continued with Spyder 5 Pro. This
> suggests that it arises from a body of code which is common to both
> Spyder 4 and Spyder 5. Unfortunately I don't know enough to suggest
> what it might be.
>
> I have used Spyder products for many years without any problems,
> including Spyder 4. It is likely that the problem arises from a change
> made by other software. I have all sorts of software which updates
> itself automatically and it is possible that the problem arises from
> one of these. The only software I have which might want to take over
> part of the color management is iTunes, Adobe CC and Windows.
>
> It is possible that iTunes may have updated in the month before the
> problem started, but I don't really know. I don't think it will be
> Adobe CC as, as far as I can remember, there had been no updates for
> some months until the arrival of CC 2015 about a week ago. Finally,
> there is Windows. Windows updates almost very Thursday and sometimes
> on days in between. If any outside software is likely to have
> triggered this problem, Windows would be my chief suspect.
>
> Finally, there is the Microsoft Community post at
> http://tinyurl.com/nsrqlaa. This suggests that I am not alone with
> this problem. I was interested to note that the writer was using a
> Dell XPS laptop. I am using a Dell XPS 8300 desk top. Is this a
> coincidence? I've had no changes or updates as far as I know.
> --
>
> Regards,
>
> Eric Stevens
You've probably fixed the problem, but for others here's a workaround:
Go to: C:Windows\System32\Spool\drivers\color\<name>.icm
Make a backup copy of the file and delete the original.
Go back to your Datacolor program and save the profile again. It should work.
Once successful you can delete the backup copies you've made. There will be new versions saved.
Not sure why this happens. Folder permissions perhaps.
Cheers
Eric Stevens
Sep 30, 2016, 10:49:59 PM9/30/16
to
On Fri, 30 Sep 2016 00:54:45 -0700 (PDT), liam.d...@gmail.com
wrote:
I'm all fixed now. My problem stemmed from an unpublicised change in
W7. All I had to was to start up Spyder with a right-click on the icon
and chose run as administrator. I thought I was already running as
administrator but now there are two classes of administrator and with
change I was bumped to the lower class. Running Spyder so as to save
the profile meant that I had to promote myself by taking the extra
step.
--
Regards,
Eric Stevens
wrote:
W7. All I had to was to start up Spyder with a right-click on the icon
and chose run as administrator. I thought I was already running as
administrator but now there are two classes of administrator and with
change I was bumped to the lower class. Running Spyder so as to save
the profile meant that I had to promote myself by taking the extra
step.
--
Regards,
Eric Stevens
nicco...@gmail.com
Sep 10, 2017, 3:21:30 PM9/10/17
to
Go to system32 and locate the Spyder profile. Rename it (just add a .bak) a pop up will appear saying impossible to rename and will indicate the program that is using it (for me it was Google photo uploader). Close this program, run Spyder again and enjoy
ernstl...@gmail.com
Jan 7, 2018, 8:52:30 AM1/7/18
to
Hi Eric,
Now that´s a useful answer!
Works for me, phhheww :)
Now that´s a useful answer!
Works for me, phhheww :)
eherr...@gmail.com
Apr 13, 2019, 10:43:55 PM4/13/19
to
-Erik-
morc...@live.com.au
Aug 11, 2019, 12:55:09 AM8/11/19
to
Running a Spyder4 Pro on a W10 64bit system and can't save the profile. I tried the solutions above with no luck and so defaulted to a fix I've used in the past being a simple profile name of "mark" rather than the default "Dell XPS 9550". No spaces, numbers, etc. Worked right away.
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