(Thanks, but I'm NOT looking for comments about ordering on-line. Only
about experience with customer service and support.)
I have done business with HearSource Hearing Aid Company several
times. Excellent customer service. My first experience was they
repaired my older Beltones. They did a great job at an affordable
price. $99 for hearsource hearing aid repair service compared to $400
quoted by the beltone repair service people.
Then I bought a set of hearing aids from them about about a year
later, and that has been about 2 years ago now. Again, they have been
excellent to work with. Very friendly and patient with me. They
remotely adjusted my hearing aids for me via the internet. I was very
impressed with the entire transaction and their system of sales and
then adjustments.
Something new they have now is a blog for technical data and a forum
for hearing aid wearers to help and support one another out.
Again, I really could not be happier with them.
Good Luck.