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Slight OT - Hey Bob TV Question

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Timmy B

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Dec 30, 2007, 2:27:58 PM12/30/07
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Sine I know you love Mr Dolan's empire, thought you might find this
conversation with Cablevison interesting.
As you may know I've been having trouble with my Center Ice package
this season. First time ever in 3-4 years - not able to pull games in
when I should. Instead of a game I get an error message about the
channel being unavailable at this time. (not a black out situation).

So I'm talking to the supervisor as they're trying to trouble shoot my
problem. At least they acknowledge there's a problem. The guy tells me
something about a new program called "Switch on Demand" ( something
like that) that they're using this season. I'm not a techie so this is
foreign language to me. He tells me that all the Center Ice package
shares bandwidth. When there are several games on at the same time the
bandwidth is divided among those several games. But when one game is
pulling in a larger audience they start pulling bandwidth away from a
lesser viewed game in order to maintain the "hot" game. If you're one
of the unlucky stiffs who want to watch that lesser game you might not
be able to if there isn't enough bandwidth supplied to that game.

Now I have no idea if the guy is full of it or if he's right. But I do
know, if I'm paying to watch a game that is supposed to be available
to me then I want to be able to see it no matter how many other people
are watching it. Anybody out there, in the business, can confirm this
to be true?

Timmy

Bob Levine

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Dec 30, 2007, 2:47:49 PM12/30/07
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Timmy B wrote:
> Sine I know you love Mr Dolan's empire, thought you might find this
> conversation with Cablevison interesting.

<SNIP>

That almost sounds too far fetched to have been made up on the fly, but
it's the first I've heard of something like that.

Bob

Timmy B

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Dec 30, 2007, 2:57:32 PM12/30/07
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On Sun, 30 Dec 2007 19:47:49 GMT, Bob Levine <fa...@fake.com.invalid>
wrote:

Well I don't believe the bandwidth scenario to be the cause of my
troubles. But from the technical standpoint I find it to be rather
"shady". If this is the case I certainly wouldn't be so willing to
share it with my paying customers.

Timmy

Michael Ventolo

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Dec 30, 2007, 3:02:18 PM12/30/07
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"Timmy B" <tim...@noptonline.net> wrote in message
news:trtfn35ki8n5vdp80...@4ax.com...

I'm totally mesmerized by the explaination you got.

I've never had problems with one or two CI channels. It's always all or
none.

What I would do is demand a refund for that day. It's what I do, but I
don't know how Cablevision works. With TWC, I just wait until the local
office closes and I call NYC to complain. Always works like a charm.

If they're not going to provide you the entire service, there's no reason to
be paying for it.

Bob Levine

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Dec 30, 2007, 3:16:52 PM12/30/07
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Michael Ventolo wrote:

> I'm totally mesmerized by the explaination you got.

If you can't dazzle them with brilliance, baffle them with bullsh*t.

Bob

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