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New procedure for change of address orders
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Adam H. Kerman
Oct 28, 2023, 12:43:20 AM10/28/23
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I have had multiple post office boxes at a facility for years, one box
going back to 1992. The box lobby in the facility used to be open 24
hours a day, and when there used to be mail, it had clerks on three
shifts, although the overnight shift would have been very quiet. Like
everywhere else, it's down to just the early morning shift and they
stopped throwing mail on Saturdays. Due to some homeless guy pulling the
fire alarm, the box lobby is no longer open overnight. There had been a
shared security guard with six other major federal office buildings
overnight who stopped by just once every two hours; what a way to "save"
money.
What with PO Box fees doubling over the last four years, I decided to
close two of the three boxes at the end of this month instead of
renewing. The third box will stay open a few more months.
Due to street addressing for PO Boxes, it's necessary to file two change
of address orders for each box.
One post office was out of PS 3575s. I went to a second post office. The
PS 3575s were the July 2023 edition. They had the old instructions on
them: Mail them in.
My orders were rejected. There's a new procedure effective July 9, 2023,
according to the DMM. I didn't look up the announcement in the Postal
Bulletin.
These can be presented to a window clerk only. The customer can no
longer mail them in. There's somewhat ambiguous language about filing
the order for a business, whether it must be accompanied by a letter on
letterhead or if the letter must be notarized. From what I can tell, the
business change of address cannot be filed on line unless one used a
credit card with a billing address of the business.
I had to go to two different post offices till I found a clerk who had
heard of the new procedure. As I handed him four PS 3575s, I had him
scan my driver's license four times. I have no idea how the Centralized
Forwarding Systems office, located at one of the remaining plants in the
area, will associate it to the COA order. The cards don't have serial
numbers. How would a letter on business stationery be associated with
the COA order?
Despite taking identification, the window clerk has no access to the
system in which COAs are entered, so the forms are still sent to the
Oh: The post office that didn't have PS 3575s? They were waiting for a
resupply with forms with the new instructions on them! I cannot believe
they just discarded the old ones.
This brilliant new procedure was implemented BEFORE forms with the new
instructions were distributed to post offices, and before all clerks
were trained in the new procedures.
I miss the days in which a clerk at each post office was trained to
handle forwarding orders. Processing everything at a remote CFS site
that the customer cannot contact directly just doesn't work.
going back to 1992. The box lobby in the facility used to be open 24
hours a day, and when there used to be mail, it had clerks on three
shifts, although the overnight shift would have been very quiet. Like
everywhere else, it's down to just the early morning shift and they
stopped throwing mail on Saturdays. Due to some homeless guy pulling the
fire alarm, the box lobby is no longer open overnight. There had been a
shared security guard with six other major federal office buildings
overnight who stopped by just once every two hours; what a way to "save"
money.
What with PO Box fees doubling over the last four years, I decided to
close two of the three boxes at the end of this month instead of
renewing. The third box will stay open a few more months.
Due to street addressing for PO Boxes, it's necessary to file two change
of address orders for each box.
One post office was out of PS 3575s. I went to a second post office. The
PS 3575s were the July 2023 edition. They had the old instructions on
them: Mail them in.
My orders were rejected. There's a new procedure effective July 9, 2023,
according to the DMM. I didn't look up the announcement in the Postal
Bulletin.
These can be presented to a window clerk only. The customer can no
longer mail them in. There's somewhat ambiguous language about filing
the order for a business, whether it must be accompanied by a letter on
letterhead or if the letter must be notarized. From what I can tell, the
business change of address cannot be filed on line unless one used a
credit card with a billing address of the business.
I had to go to two different post offices till I found a clerk who had
heard of the new procedure. As I handed him four PS 3575s, I had him
scan my driver's license four times. I have no idea how the Centralized
Forwarding Systems office, located at one of the remaining plants in the
area, will associate it to the COA order. The cards don't have serial
numbers. How would a letter on business stationery be associated with
the COA order?
Despite taking identification, the window clerk has no access to the
system in which COAs are entered, so the forms are still sent to the
Oh: The post office that didn't have PS 3575s? They were waiting for a
resupply with forms with the new instructions on them! I cannot believe
they just discarded the old ones.
This brilliant new procedure was implemented BEFORE forms with the new
instructions were distributed to post offices, and before all clerks
were trained in the new procedures.
I miss the days in which a clerk at each post office was trained to
handle forwarding orders. Processing everything at a remote CFS site
that the customer cannot contact directly just doesn't work.
Adam H. Kerman
Oct 28, 2023, 12:47:48 AM10/28/23
to
Adam H. Kerman <a...@chinet.com> wrote:
>. . .
>These can be presented to a window clerk only. The customer can no
>longer mail them in. There's somewhat ambiguous language about filing
>the order for a business, whether it must be accompanied by a letter on
>letterhead or if the letter must be notarized. . . .
Reading it again, I think the notarized letter is for the authorized
agent of the individual or family that is moving to file the Change of
Address order. I think the business just needs to present a letter on
stationery that isn't notarized. I'd better bring that letter on Monday
for both organizations when I close two of the boxes.
Will I ever see any of my mail again?
>. . .
>These can be presented to a window clerk only. The customer can no
>longer mail them in. There's somewhat ambiguous language about filing
>the order for a business, whether it must be accompanied by a letter on
Reading it again, I think the notarized letter is for the authorized
agent of the individual or family that is moving to file the Change of
Address order. I think the business just needs to present a letter on
stationery that isn't notarized. I'd better bring that letter on Monday
for both organizations when I close two of the boxes.
Will I ever see any of my mail again?
danny burstein
Oct 28, 2023, 2:53:21 AM10/28/23
to
In <uhi3gv$2npvb$1...@dont-email.me> "Adam H. Kerman" <a...@chinet.com> writes:
[snip of some details in Tale Of Woe]
>Due to street addressing for PO Boxes, it's necessary to file two change
>of address orders for each box.
=======
As it happens, just a few hours ago I ran into this story:
[Staten Island, NYC, news]
New U.S. Postal Service address-change policy: What you need to know
...
If you want to change your official address with the U.S. Postal
Service (USPS), you;ll now have to go through a few more steps in
the interest of security.
=======
rest:
https://www.silive.com/news/2023/10/new-us-postal-service-address-change-policy-what-you-need-to-know.html
--
_____________________________________________________
Knowledge may be power, but communications is the key
dan...@panix.com
[to foil spammers, my address has been double rot-13 encoded]
[snip of some details in Tale Of Woe]
>Due to street addressing for PO Boxes, it's necessary to file two change
>of address orders for each box.
As it happens, just a few hours ago I ran into this story:
[Staten Island, NYC, news]
New U.S. Postal Service address-change policy: What you need to know
...
If you want to change your official address with the U.S. Postal
Service (USPS), you;ll now have to go through a few more steps in
the interest of security.
=======
rest:
https://www.silive.com/news/2023/10/new-us-postal-service-address-change-policy-what-you-need-to-know.html
--
_____________________________________________________
Knowledge may be power, but communications is the key
dan...@panix.com
[to foil spammers, my address has been double rot-13 encoded]
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