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AD: Andreas Bauer, Koncak, Kadir Baysal Meerschaum Pipes

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sanctuar...@mailcity.com

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Feb 20, 2005, 1:21:22 AM2/20/05
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After selling meerschaum for 9 years it is time to put them on the Web.
We have pipes from Koncak, Andreas Bauer, Master Kadir Baysal
(Beautiful compositions), and smaller pipes for the discerning smoker.
After having been known on the Groups an a Clay Pipe Manufacturer
(Thank you for your support) We would like to offer the Meerschaum
online. Thank you in advance for your time.

Travis

www.sanctuarytraders.com
www.bestmeerschaums.com

Carlos

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Feb 20, 2005, 6:27:28 AM2/20/05
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I would just like everyone here that comes across this and similar ads
in the future to remember that those persons doing business with the
name of Koncak Meerschaum and/or Andreas Bauer, entered into an
agreement to make the Stokers' Haven 2004 club pipes. This was just
about 1 year ago. These people took money upfront and have failed to
deliver the remain 12 pipes of the group. They made excuses, always
claiming that the products were made and in the mail. Later in the year
they started admitting that our club pipe project was a small one and
that larger wholesalers were taking up all their time but that they
would get back to our project.

We would hope that the community of fellow brothers (and sisters) of the
briar, would support us. All we have ever wanted is the project
completed and/or a return of $950.00 US. the last pipes delivered were
just before December 2004.

Koncak has refused to answer any emails since November. So if Koncak
sees this, and you wish to settle up, you are free to email me, or
better yet, send all the correct pipes you owe us to me and I will see
that they get to the proper members. I must note that we do have a
member who has worked long and hard on this project and dealt with all
the emails. He has said many times that an offer stands, just save the
hassles and send all the remaining pipes or monies to him and he will
distribute them.

The Turkish Embassy is also now involved. We hope that by some means we
are able to pressure these people to doing what is right and finishing
the project promptly. I see they are now operating under two new web
addresses. Perhaps flooding these people with email from many of our
fellow BOB's will pressure them. If they loose sales, maybe that will
make a difference.

Carlos

inquisitor

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Feb 20, 2005, 7:22:07 AM2/20/05
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Noted. These guys are on my "do not buy from" list. If they did it to you,
they could do it to anyone.

Christopher

"Carlos" <k9...@frontiernet.net> wrote in message
news:Au_Rd.8404$Lw3....@news02.roc.ny...

sanctuar...@mailcity.com

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Feb 20, 2005, 11:03:55 AM2/20/05
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This is an e-mail correspondence between myself (Travis of
Sanctuarytraders) and a concerned customer.


----,
You do not have to warn me. It took me 6 months of calling him
EVERY morning to get my pipes. We also contacted the Turkish Embassy
and they too sent a letter on our behalf. But does that mean that I am
to stomp the pipes into the ground? I was in the same situation that
you are in right now. To say that Bauer is operating under my web
sites is not true in itself. Yet it is posted. And what about the
Kadir Baysal pipes on the site? They surely are not From Koncak. I am
telling you I called Sedat EVERY day, sometimes more than once. That
is what I am going to recommend to you. buy a calling card for 5.00
and you have to call by 4-6 am.

Travis,

None of us intended to hurt your business, and the assumption that you
were affiliated with his company was obviously premature. For both of
our sakes, I wish you would post your statement below on ASP.

There is no point in calling Koncak. He is out of the country a lot.
His sister repeats his lies and stalling excuses. One of the Stokers'
moderators is communicating with her now while I await a response from
the embassy. She is feigning surprise to learn that we have not got
our pipes yet. You at least got your pipes; suggest COD for futre
orders. The hell of it is that the Bauer mortise--tenon system is
among the best in meerschaums.

About two years ago, Bob Hamlin of the old PCCA stated that he was told
Koncak and Bauer were in bankruptcy. It begins to look that way. He
needs the cash infusion from orders to stay in business.

Good luck. You should not have a problem selling those pipes,
especially as the prices have really come down in the last couple of
years.
----- Original Message -----

Sent: Sunday, February 20, 2005 7:34 AM
Subject: Re: Koncak and Bauer pipes

sanctuar...@mailcity.com

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Feb 20, 2005, 10:09:33 AM2/20/05
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Please Take the time to read this before you go jumping the gun.


First, I am not associated with Andreas Bauer meerschaum other than an
importer. We are a Illinois USA based small business. Just look at
the phone # on the sites.

Second, I am very sorry to hear that Sedat has not delivered your
pipes, but please do not boycott others that are trying to make a
living because he is a poor business person. This is our first order
of meerschaum from Bauer.

And Finally, If you made it through all that please read this. We also
had a VERY hard time getting delivery of the pipes. If you need help I
can try. All I can do is try, but I will do my best. I will tell you
what we did in order to assure delivery. We had the same problem, no
e-mail replies, failed to answer faxes, etc. All we heard were excuses
day after day. We were told they were shipped at least 8-10 times,
once that they were shipped and returned to him. Then we were told
that the Turkish police were not allowing any meerschaum out because of
some drug problem.

So Please before anyone places the blame on a retailer go to the
source. Again I am sorry to hear that this happened to you, It also
happened to me. However it all worked out in the end.

GIG

unread,
Feb 20, 2005, 10:02:27 AM2/20/05
to
Carlos is 100% correct. I was the coordinator for the Stokers' Haven
2004 Club pipe. Ironically, it was because I had bought a couple from
Koncak in 2002 and saw their quality that I recommended his pipes to
our Haven. He demanded all the money upfront, overcharged my credit
card, and has not communicated with me since late November, 2004.
April 1 makes one year since the order was agreed to, an order of 30
pipes, 12 of which remain unfilled.

I have copies of the numerous emails between us and can document all
these statements. Apparently, he and his sister have not responded to
the faxed inquiry made by the Turkish Embassy a month ago. An inquiry
made by a fellow meerschaum retailer in Turkey resulted in the response
that all the pipes had already shipped. If he was really too busy, he
had the option to return our money which he has not done.

So a boycott of this unscrupulous dealer would be appreciated. Anybody
who wants to email their firm (he owns Koncak and A. Bauer both) to
show support for us will have our thanks. Eventually we will notify
all USA online retailers and clubs and as many in Europe that we can.

GIG

sanctuar...@mailcity.com

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Feb 20, 2005, 10:01:23 AM2/20/05
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Carlos

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Feb 20, 2005, 9:33:32 AM2/20/05
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Just a further note. I must admit I do not know who these Sanctuary
Traders are. But they are using direct links to Koncak's site. The
site has the look and feel of Koncak's site and may in fact be Koncak or
his family.

So if there is someone here in the midwest associated with Sanctuary
Traders, consider this an informational posting, like a union picket.
Don't be surprised if you actually get some informational pickets at
some of your events listed, concerning Koncak Pipes.

Carlos

Carlos

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Feb 20, 2005, 11:26:22 AM2/20/05
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Earlier I used the wording "Direct Links". The pictures on the
Sanctuary Traders site are no longer available on Koncak's site. But
were at one time. They may in fact be stock photos available by the
Meerschaum Industry. To imply that they were from the Koncak site was
wrong on my part. I should have actually checked the links.


Any help that Sanctuary Traders can provide in resolving our
difficulties with Koncak, would be much appreciated.

Carlos

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Feb 20, 2005, 10:56:27 AM2/20/05
to

Hi Travis,

I Have replies to your email. Certainly I want things to be friendly
with all of us.

What fired me up was the direct links to Koncak's site and all the
photos, information, being used from his site. You are advertising for him.

Sorry to hear that you are having the same difficulties with delivery.
So you can understand our frustration. All we are talking about is the
remaining 12 pipes. Funny how other carvers are not complaining about
having the same shipping problems that Koncak claims to be having.


Later
Carlos

sanctuar...@mailcity.com

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Feb 20, 2005, 1:02:51 PM2/20/05
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"Just a further note. I must admit I do not know who these Sanctuary
Traders are. But they are using direct links to Koncak's site. The
site has the look and feel of Koncak's site and may in fact be Koncak
or
his family. "

Maybe you need to see a copy of my drivers license and birth
certificate? Seroiusly this is starting to sound like a witch hunt
here. I feel for you and I would like to say that I can help. All I
can say is that I can try to help. I had the same problems. If you
have questions please feel free to give us a call and express your
concerns or ask questions. Other than that I do not know what I can
say. You are going to Boycott me for the same decisions that you made?
That does not even make sense to me. You ordered from Bauer
Meerschaum, I ordered from bauer meerschaum. That's it. We are both
involved at the same level.

sanctuar...@mailcity.com

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Feb 20, 2005, 12:55:25 PM2/20/05
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There were no photos or information taken from the Koncak site. Believe
me, I have spent the last few days well into the night getting the site
up and running. The prices do not match, the pictures are different,
and we supply pipes from various carvers. Have you visited the Kadir
Baysal page? Or the standard/small pipes page. These do not look like
anything that Bauer sells. What other information can I give to you?
A copy of my fax to the Turkish Embassy? A copy of my wire transfer to
Koncak/Bauer Meerschaum? E-mails from Koncak making excuses and
telling me that the pipes were sent out?

sanctuar...@mailcity.com

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Feb 20, 2005, 1:29:19 PM2/20/05
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On a side note. We would be happy for any one of you to visit us at an
event this year. Maybe then you can understand our involvment in
historical reenacting and the meerschaum industry (Importers). If
there are any other questions please feel free to contact us. If you
would like to arrange for a meeting in Chicagoland let us know. We are
well known at the Chicagoland pipe show and various other shows
througout the country.

GIG

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Feb 20, 2005, 4:00:08 PM2/20/05
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Travis, please excuse the tone or misconceptions we first had. We had
been talking amongst ourselves regarding the course of action to take.
When Carlos saw your ad it touched a nerve. I and several other
Stokers will be at the Chicago show and I will look for you there if
you are a vendor. First drink is on me.

The problem is not with the pipes but Koncak, and I can definitely
recommend the Bauer version as one of the best in the world. Wouldn't
it be good if one of his competitors bought the trademark and Koncak
could then sell Turkish delights on a corner somewhere in Ankara.

sanctuar...@mailcity.com

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Feb 20, 2005, 5:17:29 PM2/20/05
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I agree. As I stated before I have never had a problem like this
before Sedat Koncak got involved. Most of the carvers and companies
that I have worked with in the past deliver within 30-90 days. I am
just glad that we could come to an understanding here. For what it's
worth, in the future, If you have any questions about the industry in
Turkey or quality of products please do not hesitate to ask. We have
been compiling a database of our own for Imports and have good
relations with a handful of carvers. I too would like to see the Bauer
Pipes continued but with a responsible and reputable company. I am
going to see what I can do about your pipes. I will call Sedat
tomorrow.

Joe LaVigne

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Feb 20, 2005, 8:39:00 PM2/20/05
to

I have purchased from Sanctuary in the past. A couple of their clay
reproductions. While I am disappointed in the pipes (Way smaller bowls
than I expected), the service was quick and friendly. But I cannot speak
as to their affiliation with Koncak...

--
Joseph M. LaVigne
jlav...@hits-buffalo.com
For cigar accessories, try http://www.cigarsnsuch.com

If you're being chased by an angry bull, and then you notice you're also
being chased by a swarm of bees, it doesn't really change things. Just keep
on running.

sanctuar...@mailcity.com

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Feb 20, 2005, 9:27:32 PM2/20/05
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Well I am sorry to hear that the clays were not what you expected.
This is the first I have heard of this. The clays are reproductions,
so I do not have any control over the size of the bowls. As always,
you can return any unused products minus shipping for a refund
(actually this did happen once). As for the running part, I know
that I could have just deleted my first post and "kept running"
however, That is not the way we do business.
We would rather establish good relations with the Pipe smoking
community. Although answering all those "love" letters today was a bit
of a chore. Thanks anyways.

Joe LaVigne

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Feb 20, 2005, 11:55:04 PM2/20/05
to
On 20 Feb 2005 18:27:32 -0800, sanctuar...@mailcity.com wrote:

> Well I am sorry to hear that the clays were not what you expected.
> This is the first I have heard of this. The clays are reproductions,
> so I do not have any control over the size of the bowls. As always,
> you can return any unused products minus shipping for a refund
> (actually this did happen once). As for the running part, I know
> that I could have just deleted my first post and "kept running"
> however, That is not the way we do business.
> We would rather establish good relations with the Pipe smoking
> community. Although answering all those "love" letters today was a bit
> of a chore. Thanks anyways.

I sure wasn't complaining about them in the vein of being rooked, in any
way. I was just saying that I didn't pay close enough attention to the
details... ;-) I certianly hold no ill will towards your company.

As I said, the transaction was smooth and efficient, and I got what I paid
for. I do apologize if I worded it poorly in my original response...

--
Joseph M. LaVigne
jlav...@hits-buffalo.com
For cigar accessories, try http://www.cigarsnsuch.com

"If you can't sent money, send tobacco."

-George Washington to the Continental Congress, 1776

sanctuar...@mailcity.com

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Feb 21, 2005, 8:29:38 AM2/21/05
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Sorry, I think I was just a little on the defensive Yesterday.

Joe LaVigne

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Feb 22, 2005, 3:01:43 AM2/22/05
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On 21 Feb 2005 05:29:38 -0800, sanctuar...@mailcity.com wrote:

> Sorry, I think I was just a little on the defensive Yesterday.

It's understandable... ;-)

--
Joseph M. LaVigne
jlav...@hits-buffalo.com
For cigar accessories, try http://www.cigarsnsuch.com

"(Tobacco is) a companion in solitude; it is a storehouse for reflection
and gives time for the fumes of wrath to disperse."

-Japanese author

Carlos

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Feb 24, 2005, 8:44:29 PM2/24/05
to

> Any help that Sanctuary Traders can provide in resolving our
> difficulties with Koncak, would be much appreciated.


It looks like that with the help of the folks at Sanctuary Traders, our
problems are being resolved, which we had with a manufacturer. I hope
anyone reading this will take the time to look at the Sanctuary Traders
website and see if there is something they can help you with. They went
the extra mile to help us.

Carlos

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