McClellands??

[AjaxVFast]

M. Wesley Holland Ph.D. wrote:

<<Can anyone in the "Group" supply me with the address or phone number
of McClelland Tobacco? Email me if possible. Thanks in advance.
Regards to all,
M. Wesley Holland Ph.D.>>

I don't have the address or phone, but you can make a quick call to
directory assistance and tell them, "McClelland Tobacco Company in Kansas
City, MO."
They'll either give it to you or tell you to call 1-(KC area
code)-555-1212. That should provide what you need if you don't get it in
some other way. Sorry I couldn't be of more help.
Jonathan Finch

[Mike Hagley]

whol...@cris.com (Dr. M. Wesley Holland Ph.D) wrote:
>Can anyone in the "Group" supply me with the address or phone number
>of McClelland Tobacco? Email me if possible. Thanks in advance.
>
>Regards to all,
>M. Wesley Holland Ph.D.

>whol...@cris.com
>http://www.cris.com/~wholland/irish.html
>------------------------------------------------------------
>"To Live In A Society That Treats Its Elders Without Dignity
> Is To Live In A Society Of Constant Fear, For No One Is
> Immune To The Effect Of Time." ....Author, Me Myself & I
>------------------------------------------------------------
You can reach McClelland at (816)474-6994, but would not imagine why you
would want to call them.

Mike Hagley

[Mark Lathem]

whol...@cris.com (Dr. M. Wesley Holland Ph.D) wrote:

>Can anyone in the "Group" supply me with the address or phone number
>of McClelland Tobacco? Email me if possible. Thanks in advance.

McClelland Tobacco Company
P.O. Box 7005
Country Club Station
Kansas City, MO 64113

Voice: (816) 474-6994
FAX: (816) 474-1666

--
Mark Lathem
http://www.atlcom.net/~drlathem/pipes

[Dr. M. Wesley Holland Ph.D]

Can anyone in the "Group" supply me with the address or phone number
of McClelland Tobacco? Email me if possible. Thanks in advance.

Regards to all,

[Mark Lathem]

Mike Hagley <mikeh...@worldnet.att.net> wrote:

>You can reach McClelland at (816)474-6994, but would not imagine why you
>would want to call them.

If you call them, they'll send you a very nice brochure listing all of
their bulk and tinnned tobaccos with fairly detailed descriptions of
each.

[AjaxVFast]

Mike Hagley wrote:
<<You can reach McClelland at (816)474-6994, but would not imagine why you

would want to call them.

Mike Hagley>>

Oh come now...maybe you think we should all adopt YOUR tastes and
preferences?
Jonathan M. Finch

[Mike Hagley]

mla...@telis.org (Mark Lathem) wrote:

>Mike Hagley <mikeh...@worldnet.att.net> wrote:
>
>>You can reach McClelland at (816)474-6994, but would not imagine why you
>>would want to call them.
>

>If you call them, they'll send you a very nice brochure listing all of
>their bulk and tinnned tobaccos with fairly detailed descriptions of
>each.
>
>--
>Mark Lathem
>http://www.atlcom.net/~drlathem/pipes
>

You are lucky, I did not have that experience, which is why I made the
snide comment. When Carl Ehwa was actively running the company, and
later his wife Mary, their customer focus was tremendous, even selling
direct to we smokers. My contact with Mary's new husband this summer was
not at all helpful when I inquired as to where I could purchase their
"black label" tobaccos, and did they have any information they could send
me on them. He told me to search out stores on my own, and when I found
a store they would give me a brochure. I have heard comments from
others about their displeasure with the public relations posture of
McClellands. In their defense, I understand that McClellands supplies
tobacco for auctions at pipe swaps, and provides "coffee stands" at some
of the swaps. I met Mary Ehwa in St Louis years ago, and a more charming
lady you could not meet-too bad she is not still running the place on her
own. Maybe they have just gotten too big and sucessful.

Mike Hagley

[Kevin Martin]

Mike Hagley wrote:
>
> mla...@telis.org (Mark Lathem) wrote:
> >Mike Hagley <mikeh...@worldnet.att.net> wrote:
> >
> >>You can reach McClelland at (816)474-6994, but would not imagine why you
> >>would want to call them.
> >
> >If you call them, they'll send you a very nice brochure listing all of
> >their bulk and tinnned tobaccos with fairly detailed descriptions of
> >each.
> >
> >--
> >Mark Lathem
> >http://www.atlcom.net/~drlathem/pipes
> >
> You are lucky, I did not have that experience, which is why I made the

> snide comment...

I contacted McClelland last summer and spoke with Mary McNiel
about a bulk tobacco I particularly enjoy that my local shop
discontinued. She had me send her a sample and determined which
tobacco it was, sent me a fresh sample along with a brochure, and
gave me the name of a mail order tobacconist that carries it. I've
had only the one experience with them, but I was very satisfied with
their response.

[AjaxVFast]

Mike Hagley wrote:
<<You are lucky, I did not have that experience, which is why I made the

snide comment. When Carl Ehwa was actively running the company, and
later his wife Mary, their customer focus was tremendous, even selling
direct to we smokers. My contact with Mary's new husband this summer was
not at all helpful when I inquired as to where I could purchase their
"black label" tobaccos, and did they have any information they could send
me on them. He told me to search out stores on my own, and when I found
a store they would give me a brochure. I have heard comments from
others about their displeasure with the public relations posture of
McClellands. In their defense, I understand that McClellands supplies
tobacco for auctions at pipe swaps, and provides "coffee stands" at some
of the swaps. I met Mary Ehwa in St Louis years ago, and a more charming
lady you could not meet-too bad she is not still running the place on her
own. Maybe they have just gotten too big and sucessful.
Mike Hagley>>

Mike...sorry about the snide retort earlier...I see now why you said what
you said.
I was clearly off the mark, and I sincerely apologize. I just thought it
was another
"American products are no damned good" remark. Sorry again.
Jonathan Finch

[Mike Hagley]

Yet another mention of Mary, but if you will notice, I spoke with her
husband-I think that is the difference. Mary was absolutely charming
when I met her in St Louis years ago. She had a table set up at the pipe
swap with samples and literature, and seemed to enjoy talking with
everyone.

I have smoked McClellands tobacco for years and years, and will continue
to do so. The product is good and reasonably priced. I just didn't see
the type of customer focus when I called this summer.

Mike Hagley

[Doug Rabin]

Having enjoyed British Woods but seeing a very limited selection of McC
at my local tobacconist, I called McClelland's at the number given
earlier in this thread to request a brochure. The woman who answered
the phone was polite and helpful, offering to send a dealer's catalog
that would help me find McClelland's under store labels. I was also
impressed that she knew the local store by name, in what must be one of
their smaller markets.

--
Doug Rabin -- National Solar Observatory -- National Optical Astronomy
Observatories P.O. Box 26732, Tucson, Arizona 85726, USA
dra...@noao.edu Phone/Voice Mail: 520-318-8331 Fax: 520-318-8278

[AjaxVFast]

Mike Hagley wrote:
<<You can reach McClelland at (816)474-6994, but would not imagine why you
would want to call them.

Mike Hagley>>

Then I wrote:
<<Oh come now...maybe you think we should all adopt YOUR tastes and
preferences?
Jonathan M. Finch>>

Before I get my eyebrows flamed off, I just wanted to qualify my
statement. Mike, if you meant you didn't know why Dr. Holland would want
to contact McClelland's in view of the fact that he could get what he
wanted locally, I apologize, and I retract my statement; however, if you
meant that you didn't know why he'd want to contact them because their
products are not worth smoking, then I should say that Wesley didn't
deserve such a dismissal of his opinions and preferences regarding the
tobaks he smokes. For that matter, neither did all of the others in this
group who enjoy McClelland products. As for myself, I haven't smoked any
of them as yet (I have an unopened tin of Frog Morton that has to wait
until I smoke more of what I already have opened), so I have no opinion at
this point, but for those who do, all of them are equally valid to such a
subjective issue. Just thought I'd amend the above, as in retrospect, it
seemed a little short.
Jonathan Finch

[Poggenpohl]

The McNeils of McClelland run a small business with an even smaller staff;
no marketing people, no customer service, no PR people, etc. And they have
a hard time taking care of their growing list of retailers so I can
understand why they take along time to get back to questions from
individuals (including those of us who have known them for along time) and
prefer that their retailers handle ours individual concerns. If your
retailer does not handle their products, get them to try it or find a
retailer that does.

[Jeffrey J. Jackson]

Mike,

    I feel compelled to enter this discussion.  I have called McClelland for information on more than one occasion and have been treated most cordially and my questions answered and requested materials sent posr haste.

    On top of that they create a very good product.

 

Jeff Jackson 

[Dennis P. Grey]

>Having enjoyed British Woods but seeing a very limited selection of McC
>at my local tobacconist, I called McClelland's at the number given

Hi,
You can get that at Royal Cigar in Atlanta. 1-800-722-7692

I've never smoked it, for years either Black Mallory or Professional
was my staple and I'm not that interested in new latakia blends. I
did try Buteras latakia blend and I am glad that I did.. Jack
Emmantraut said it was the best English blend he had ever smoked. I
told him it was a very refreshing smoke and I agreed with him, I've
never tried anything better. Everybody is lamenting the blends
from the past that're gone, I say try the Butera blend you won't
miss the old days. BTW it is made to order by McClelland. For a
change of pace the Virginia Woods is a real treat It is the
smoothest and non-bitingest virginia blend I've smoked

[Ilegetimi]

Dennis P. Grey said McClelland's Virginia Woods is the most non-biting
Virginia he has smoked. In the past I've been a little hesitant to try
Va's for the same reason, but I'm presently smoking a tin of Dorchester by
J.F. Germain (Esoterica Tobacciana) and it is one of the few I've found
that isn't hot. It tastes more like it has a hefty dose of White Burley
and the higher nicotine content confirms it.

I don't mean to insist it contains White B. They must have matured the
Va's well to have left them with that nicotine level.

Really an excellent pipe tobacco.

Buddy

[Ilegetimi]

[Ilegetimi]

[Ilegetimi]

[Ilegetimi]

[Ilegetimi]

[Ilegetimi]

[Ilegetimi]

[Ilegetimi]

[Ilegetimi]

[Ilegetimi]

[Ilegetimi]

[Ilegetimi]

[Craig Lewis]

In article <5b30pc$n...@mtinsc01-mgt.ops.worldnet.att.net>, mikeh...@worldnet.att.net
says...
>
>mla...@telis.org (Mark Lathem) wrote:

>>Mike Hagley <mikeh...@worldnet.att.net> wrote:
>>
>>>You can reach McClelland at (816)474-6994, but would not imagine why you
>>>would want to call them.
>>

>>If you call them, they'll send you a very nice brochure listing all of
>>their bulk and tinnned tobaccos with fairly detailed descriptions of
>>each.
>>
>>--
>>Mark Lathem
>>http://www.atlcom.net/~drlathem/pipes
>>

>You are lucky, I did not have that experience, which is why I made the
>snide comment. When Carl Ehwa was actively running the company, and
>later his wife Mary, their customer focus was tremendous, even selling
>direct to we smokers. My contact with Mary's new husband this summer was
>not at all helpful when I inquired as to where I could purchase their
>"black label" tobaccos, and did they have any information they could send
>me on them. He told me to search out stores on my own, and when I found
>a store they would give me a brochure. I have heard comments from
>others about their displeasure with the public relations posture of
>McClellands. In their defense, I understand that McClellands supplies
>tobacco for auctions at pipe swaps, and provides "coffee stands" at some
>of the swaps. I met Mary Ehwa in St Louis years ago, and a more charming
>lady you could not meet-too bad she is not still running the place on her
>own. Maybe they have just gotten too big and sucessful.

I've heard similar things from the local store owner. Apparently McC's
is also trying to dive heavily into cigars, and they're pushing them rather
hard. This guy has limited space...REALLY small shop...and he has cigars
that he likes, that are known, that will sell. He wasn't happy with them
either.

Apparently Mary's husband is a 'bottom-line' guy...just my impression, from
limited evidence. If so, tho, this doesn't bode well. One has to wonder how
long they'll continue to offer production facilities to PCCA, and sell their
reserve and collector series blends.

>Mike Hagley
>
>

[four...@aol.com]

In article <5bevt5$c...@bubba.NMSU.Edu>, cle...@psl.nmsu.edu (Craig Lewis)
writes:

>Apparently Mary's husband is a 'bottom-line' guy...just my impression,
from
>limited evidence. If so, tho, this doesn't bode well. One has to wonder
how
>long they'll continue to offer production facilities to PCCA, and sell
their
>reserve and collector series blends.

Craig,

As a businessman myself, I would simply point out that all business people
have to be "bottom line guys" to one degree or another or they will soon
be *out* of business. At issue is *how* a given business chooses to
improve it's bottom line. One way is to offer a quality product at a
competitive price, add a healthy dose of friendly, efficient customer
service, and keep a sharp eye on your expenses.

Unfortunately, all to many business take the quick and easy route of
cutting corners, offering up a downgraded product at a marked up price.
This may have a short term favorable effect on the bottom line, but at the
cost of long term alienation of the customer base.

No doubt it is this practise you are refering to at McClelland. If Mr.
McNeil has indeed started on the road to taking the easy way out, then we
may very well be seeing the beginning of the end. Hopefully this is not
the case. He may very well just be trying to run a tight ship in an
environment that is sometimes very hostile to the tobacco industry.

Steve Smith

^
~~ ~~ ^
@ ~ @~~ ^
^
\/ ^
~~ ~~ ^
<>-------0
\/

-portrait of the pipe smoker as a young man-

"taking up a glowing cinder with the tongs and lighting with it the long
cherry-wood pipe which was wont to replace his clay when he was in a
disputatious rather than a meditative mood" -- Dr. John H. Watson

[R C Hamlin]

--
RC Hamlin

PCCA Pipe Web Site http://ourworld.compuserve.com/homepages/rchpcca
Pen & Pipe Web Site http://home.sprynet.com/sprynet/rchpcca

Craig Lewis <cle...@psl.nmsu.edu> wrote in article
<5bevt5$c...@bubba.NMSU.Edu>...

> In article <5b30pc$n...@mtinsc01-mgt.ops.worldnet.att.net>,
mikeh...@worldnet.att.net

> >You are lucky, I did not have that experience, which is why I made the
> >snide comment. When Carl Ehwa was actively running the company, and
> >later his wife Mary, their customer focus was tremendous, even selling
> >direct to we smokers.

If you only knew the real story, which I'm not about to tell you in respect
for Mary.

>>My contact with Mary's new husband this summer was

> >not at all helpful ...snip

When was the last time that the CEO or owner of a manufacturing company
took the time to talk to you or any end user - Mike McNeil is a no BS type
guy, but he is in no way snobish or "above" talking to consumers. Mike &
Mary will both be at the Chicago pipe show in April - I suggest if you
think these folks are so out of the loop that you go to Chicago and find
out for yourself what they are like.

> I've heard similar things from the local store owner. Apparently McC's
> is also trying to dive heavily into cigars, and they're pushing them
rather
> hard. This guy has limited space...REALLY small shop...and he has cigars
> that he likes, that are known, that will sell. He wasn't happy with them
> either.

You heard wrong - McClelland introduced 2 lines of cigars at the 1996 RTDA
- they had over 400 stores request orders with the possibility of supplying
40 to 50 stores. Why would McClelland or McNeil be busting this guys chops
to buy his cigars when he's already oversold with over 300 shops on his
waiting list? Could it be that your guy is one of those that has NOT got
Mcclelland Cigars yet and is pissed about being left off the list?

> Apparently Mary's husband is a 'bottom-line' guy...just my impression,
from
> limited evidence. If so, tho, this doesn't bode well.

Mike is "bottom line" with QUALITY of production. Mary is the one that
takes care of the books, sets the prices, does billing, etc.

> One has to wonder how long they'll continue to offer production
facilities to PCCA, and sell their
> reserve and collector series blends.

I have no idea what this is supposed to mean - McClelland produces limited
production products for us through our cooperation of ideas and Mike's
skill - its not about money, theirs or mine. Why would they not want to do
business with PCCA?

I generally do not add to these "flame bait" type threads, but when it
comes to slandering McClelland, and their people, I've got to say
something.

[Gary B. Baker]

AMEN Bob ! ! ! Let's hear it for Mary and the great tobacco company
McClellands ! ! ! Evidently, some of us just have an axe to
grind....for no other reason than to slam one of the few American
Tobacco companies. I have never had a problem with McClelland
Products..or the people with the company....and personally will continue
to purchase there products. Bob---ya got any Christmas Cheer left over
? email me and let me know ! ! !

Gary Baker
ga...@linknet.net

[M. Wesley Hollland Ph.D]

Bob:
Good Blast from both Barrels.

I was at McCranie's this past Saturday and asked both McCranie
Brother's about the rumor of Mike McNeil being a "Real SOB" both
disagreed completely.

I like you am quite happy indeed with McClelland's having smoked their
blends for years. I purchased 2 lb.of bulk Coyote and one McCranie's
calls St. Albans....not sure of the McClelland number along with (6)
tins of Frog Morton Saturday.

I obviously enjoy their product and am glad to see others do as well.

Regards,

M. Wesley Holland Ph.D.
whol...@cris.com
http://www.cris.com/~wholland/irish.html
------------------------------------------------------------
"To Live In A Society That Treats Its Elders Without Dignity
Is To Live In A Society Of Constant Fear, For No One Is
Immune To The Effect Of Time." ....Author, Me Myself & I
------------------------------------------------------------