how do I do a factory reset on GE Caddx NX4 security system

[DEON]

I inherited a GE Caddx NX4 system not operational. Replaced the battery and
installed new contacts on all doors. Everything was in order and looked fine.
Then I got a code from the previous owner but as soon as I put the code in,
the system armed and alarm went off.

Now system is permanently armed, all the zones are flashing plus the service
light is also flashing. The keypad does not respond. No code I try and submit
responds. Tried to disconnect the battery as well as the power for 48 hours
thinking it would clear the memory. Does not work.

When I link the power and/or the battery the alarm sounds and all the above
remain flashing.

I disconnected the wires from the keypad in total. When reconnecting the
status quo remains the same.

How do I do a factory reset? How do I clear the memory and start all over
again. The keypad is a NX-124G*

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[John Sowden]

On 04/19/2015 07:38 AM, DEON wrote:
> I inherited a GE Caddx NX4 system not operational. Replaced the battery and
> installed new contacts on all doors. Everything was in order and looked
> fine.
> Then I got a code from the previous owner but as soon as I put the code in,
> the system armed and alarm went off.
> Now system is permanently armed, all the zones are flashing plus the
> service
> light is also flashing. The keypad does not respond. No code I try and
> submit
> responds. Tried to disconnect the battery as well as the power for 48 hours
> thinking it would clear the memory. Does not work.
> When I link the power and/or the battery the alarm sounds and all the above
> remain flashing.
> I disconnected the wires from the keypad in total. When reconnecting the
> status quo remains the same.
>
> How do I do a factory reset? How do I clear the memory and start all over
> again. The keypad is a NX-124G*
>

As a special security code is required to do "installer programming", I
was going to send the op a private email, but when I found that his
email address is a long string of digits at example.com, I decided to
decline. I went to example.com and found that it is not a normal email
service provider.

John

[aalg...@gmail.com]

Hi John. Can you send me that info to my email?
Thanks!