Texecom Veritas R8 early installation manual
Stephen
system that was fitted in 1996 (when the house was built)? The details of
the alarm within the control panel are as follows;
Printed on the PCB: TEXECOM 1995 PC009-4
Label on the chip: DF0029113 5/96
Can it therefore be deduced from these that this version of the panel was
designed in 1995 and manufactured in May 1996?
I have obtained two PDF copies of instruction manuals. There are references
on the back page of these instructions which are as follows:
INS034-10 (dated for about 2000)
INS034-12 (dated for about 2005)
These are for versions of much later models and the circuit boards differ
considerably. It appears some programming details also differ too.
I require to change the engineers code and without it will have to perform a
reset and then it appears I will have to reprogram the system after this. I
don't have the engineers code as the company who installed the system and
maintained it, before I purchased the house, won't release this to me. To me
its like holding me up to ransom to pay them to service the system
especially as they seem to be wanting a call out fee of Ł150 just to visit
with more undisclosed charges after they get here. And that will be before
they carry out a service which they say has to be booked two months in
advance and will incur another fee with additional call out fees if anything
found to be wrong in those two months. Seems like they're trying to make me
pay for a couple of years they missed out on a service contract.
I was also told by this company that they'd want Ł80 just to change the
battery when they're around Ł20 to buy over the counter and 5 mins to fit.
It was due to it having to be replaced within five years and I agree with
this totally. The problem is that I changed the battery myself, after
finding a workaround to silence the anti-tamper on the panel. But found that
it had been serviced by this company seven years after it was fitted (the
dates on the battery and a scruffy scrap of paper with servicing details)
despite low voltage and ah readings noted. So the battery would not be out
of date had it been changed correctly by them. recently closely watched an
Engineer from the company do a service on a friends house and all he did was
a walk test and only visibly looked at the battery (no test instrument
used)! It hasn't inspired me with confidence over them.
When I pressed the company on why they wouldn't issue me with the engineers
number I was told that I'd then have access to all the alarms they serviced.
One of the very reasons I want the number to be changed as well. Good
security - not! Yes, I know you still need the user code but its still not
good.
Any assistance in obtaining an installation manual for my version of the
alarm system will be greatly appreciated.
Stephen
davy12342
Crash Gordon
way batteries are being made these days we're lucky to get 3 years on them
now.
But...does sound like an expensive service call *unless* they do a full
system checkup for that...then it's reasonable....about what we charge for
system check + battery.
--
**Crash Gordon**
"Stephen" <newsm...@ntlworld.com> wrote in message
news:q4eyl.162035$de5.1...@newsfe10.ams2...
> Does anyone have the earlier installation manuals for a Texecom Veritas R8
> system that was fitted in 1996 (when the house was built)? The details of
> the alarm within the control panel are as follows;
> Printed on the PCB: TEXECOM 1995 PC009-4
> Label on the chip: DF0029113 5/96
> Can it therefore be deduced from these that this version of the panel was
> designed in 1995 and manufactured in May 1996?
>
> I have obtained two PDF copies of instruction manuals. There are
> references on the back page of these instructions which are as follows:
> INS034-10 (dated for about 2000)
> INS034-12 (dated for about 2005)
> These are for versions of much later models and the circuit boards differ
> considerably. It appears some programming details also differ too.
>
> I require to change the engineers code and without it will have to perform
> a reset and then it appears I will have to reprogram the system after
> this. I don't have the engineers code as the company who installed the
> system and maintained it, before I purchased the house, won't release this
> to me. To me its like holding me up to ransom to pay them to service the
> system especially as they seem to be wanting a call out fee of £150 just
> to visit with more undisclosed charges after they get here. And that will
> be before they carry out a service which they say has to be booked two
> months in advance and will incur another fee with additional call out fees
> if anything found to be wrong in those two months. Seems like they're
> trying to make me pay for a couple of years they missed out on a service
> contract.
>
> I was also told by this company that they'd want £80 just to change the
> battery when they're around £20 to buy over the counter and 5 mins to fit.
Jim
wrote:
> So they changed the battery in 2003 then...that's still 6 years ago. They
> way batteries are being made these days we're lucky to get 3 years on them
> now.
>
> But...does sound like an expensive service call *unless* they do a full
> system checkup for that...then it's reasonable....about what we charge for
> system check + battery.
>
> --
> **Crash Gordon**
>
Every time I ask for that amount .... they always ask me if I have
change for a ton.
Frank Olson
When-ever a customer calls to ask "how much" it's going to cost, I've
responded with "don't worry, you'll get some change back from the
million dollars!" That usually "breaks the ice" and makes the $150.00
charge almost painless... :-)
Stephen
news:49cae3ce$0$89877$815e...@news.qwest.net...
> So they changed the battery in 2003 then...that's still 6 years ago. They
> way batteries are being made these days we're lucky to get 3 years on them
> now.
>
> But...does sound like an expensive service call *unless* they do a full
> system checkup for that...then it's reasonable....about what we charge for
> system check + battery.
>
No, they changed the battery in Jan 1998 according to the scruffy service
sheet of paper 2 years after installation for some reason. When it was
serviced by them in Dec 2004, practically 7 years after renewing the battery
they didn't change it despite a low voltage and Ah reading. On the alarm
faulting after a couple of power cuts I changed the battery myself in mid
2007 9.5 years after it had been installed. that is when I found the
evidence of the service notes in the control panel and the date was also
written on the battery.
They wanted to charge extra for the service they were going to carry out 2
months later and wanted an additional Ł80 to change the battery too!
Stephen
Crash Gordon
--
**Crash Gordon**
"Jim" <alar...@aol.com> wrote in message
news:05b78276-cede-4234...@e35g2000yqc.googlegroups.com...
> On Mar 25, 10:09?pm, "Crash Gordon" <webmas...@siriussystems.invalid>
> wrote:
>> So they changed the battery in 2003 then...that's still 6 years ago. They
>> way batteries are being made these days we're lucky to get 3 years on
>> them
>> now.
>>
>> But...does sound like an expensive service call *unless* they do a full
>> system checkup for that...then it's reasonable....about what we charge
>> for
>> system check + battery.
>>
>> --
>> **Crash Gordon**
>>
> Do you really ask for ?150 ?
Crash Gordon
--
**Crash Gordon**
"Stephen" <newsm...@ntlworld.com> wrote in message
news:x4Vyl.164403$de5.1...@newsfe10.ams2...
Jim
wrote:
> monitored clients 85 p/h + parts - generally - locals 105 + parts
>
> --
> **Crash Gordon**
>
>
> news:05b78276-cede-4234...@e35g2000yqc.googlegroups.com...
>
>
>
> > On Mar 25, 10:09?pm, "Crash Gordon" <webmas...@siriussystems.invalid>
> > wrote:
> >> So they changed the battery in 2003 then...that's still 6 years ago. They
> >> way batteries are being made these days we're lucky to get 3 years on
> >> them
> >> now.
>
> >> But...does sound like an expensive service call *unless* they do a full
> >> system checkup for that...then it's reasonable....about what we charge
> >> for
> >> system check + battery.
>
> >> --
> >> **Crash Gordon**
>
> > Do you really ask for ?150 ?
>
> > Every time I ask for that amount .... they always ask me if I have
Actually I was trying to be funny.
I trasnmitted the "pounds" sign in front of the 150, but it came out
as a question mark. Apparently the the "pounds" sign isn't recognized
buy newreaders originating in the US.
It's an old joke ..... when someone tells you it's goind to cost 150
"pounds" you ask them if they have change for a "ton".
Oh well!...............
Crash Gordon
--
**Crash Gordon**
"Jim" <alar...@aol.com> wrote in message
news:4d0231a9-0820-499e...@p42g2000prp.googlegroups.com...
> On Mar 27, 12:53?am, "Crash Gordon" <webmas...@siriussystems.invalid>
SantaUK
back about £50 notes. An hours work changing over. Save the hassle and
cost of the call out. A trade pack on this panel is 4 PIR's, 2 contacts,
panel, sounder and decoy, and battery for £99+vat
--
Regards
SantaUK
"Stephen" <newsm...@ntlworld.com> wrote in message
news:x4Vyl.164403$de5.1...@newsfe10.ams2...
> months later and wanted an additional £80 to change the battery too!
>
>
> Stephen
>
Stephen
news:V4GdnXBHU8yT3FPU...@giganews.com...
> Better taking the plunge and changing the panel - a C&K 800L will set you
> back about £50 notes. An hours work changing over. Save the hassle and
> cost of the call out. A trade pack on this panel is 4 PIR's, 2 contacts,
> panel, sounder and decoy, and battery for £99+vat
>
A new Texecom Veritas R8 panel and keypad is around the £40 mark.
I find it rather interesting that you can buy this and it comes with both an
installation manual and user manual yet they won't supply an installation
manual separately to someone who already has one installed, not even to buy.
I'm still looking for an installation manual on the version I have, that was
fitted in 1996. Anyone out there with the file they can email to me please?
Stephen
