Thanks for the response. My problem has been resolved. A visit to
the CO, with spare 200E in hand, turned up thhe following info:
Operators test dial to all receiver phone numbers and hang up when
they hear the acknowledge tone. When they don't hear the tone they
notify the respective alarm company.
The operators also said that the OH receiver buzzed when they called
the line, requiring them to push the silence button on the OH.
When I arrived at the CO I dialed the line in question, did not hear
the tone, but there was also no buzzing from the OH. Tested several
times; no buzzing. Conclusion? Check for presence of dial tone
coming into the CO.
Checked the punchdown block interface and while attaching my headset
to the terminals I heard in the headset what souinded like a kissoff
tone, and the bridgiing clip not quite seated. Found dial tone present
after reseating the clip. I then called the line from my cell phone
and heard the acknowledge tone. All has been well since.
Conclusion? Bridge clip not seated properly. Another tech recently had
been on this block with headset, and when removing headset clips, may
had pulled on the bridge clip.