Spencer Recovery Center in Laguna Beach, CA (BEWARE!!!!)
Leslie
Beach, CA. I went to them for help and they deceived me from the very
start. They told me my insurance company would pay 50% of my
treatment, when in fact they never even spoke to my insurance company.
I found out during my stay that Blue Cross didn't even know I was
there and never authorized my stay. I also found out that Spencer
Recovery Center was in breach of contract with Blue Cross. I left
after 10 days because I could not trust the center with my treatment.
Blue Cross made them return over $3,000 of my mother's money to her.
They kept the contracted rate for a 10 day stay.
Unfortunately, they are now coming after me (2 1/2 years later) for
$3,500 and are trying to destroy my credit rating. They are doing
this based on some paperwork I signed when I checked in. I did agree
to pay for expenses not covered by my insurance company, but I was
under the impression my insurance company had been contacted prior to
my arrival.
Anyway, I am looking for other people who have had a bad experience at
Spencer Recovery Center in Laguna Beach as I need some back-up when I
go to court. Anything anyone can provide in writing would be very
much appreciated.
Please spread the word that Spencer Recovery Center in Laguna Beach
should be avoided when seeking treatment. They take advantage of
those who come to them for help and do not provide all that they
advertise on their website. Their website looks nice and can easily
draw a person in (especially out-of-towners who cannot visit them
personally beforehand) BUT PLEASE BEWARE!!!! I have read other
complaints about them on the internet, so I am not the only one.
PLEASE HELP ME PUT A STOP TO THEIR LIES AND DECEIT. CONTACT ME IF YOU
HAVE ANY INFORMATION. THANKS!!
Tom
>PLEASE HELP ME PUT A STOP TO THEIR LIES AND DECEIT. CONTACT ME IF YOU
>HAVE ANY INFORMATION. THANKS!!
They may well be worthless pricks and have complaints up the ass!
Still as someone with Blue Cross insurance it is possible to check out
the insurance end before hand. Not to mention being upset because they
don't live up to their website because any outfit can put up a sweet
little website.
Locally the few Recovery Centers available are also bonkers when it
comes down to the $$.
Thus, I would suggest you do what you can legally to straighten out
your situation with them and then move on. Evidently you didn't get
whatever treatment you wanted or needed so it might be advisable to
seek and find it elsewhere. Surely it didn't just go away because you
got fucked over by this place (if it did than it was good deal). Call
Blue Cross and consult with them on Preferred Providers and then
follow the proper procedures...not leaving it up to others...do it
yourself.
_______________________________________________________________________________
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Leslie
Better Business Bureau report below - You can check it out for
yourself at www.bbbsouthland.org) does not mean I did not get the help
I was seeking. How dare you assume that just because a person is
angry, they are irrational and using drugs. People like you are
ignorant. Everyone knows that most facilities are honorable and THEY
contact your insurance for you, especially when you come to them for
help of this kind. In this case I trusted the wrong people when they
told me they would "take care of the insurance issues". I think the
Better Business Report below speaks for itself. Not that it's any of
your business, but I am fine now and went to the recovery center to be
weaned off of prescription pain-killers I had been taking over a
period of time following an injury. For those of you who are open
minded and don't think people who find themselves in trouble (and seek
help) are stupid, please read the report below:
From the Better Business Bureau:
Reliability Report for Spencer Recovery Center
This Report was developed from various sources, including the
business, governmental agencies, and the experience of the company's
customers.
For further information contact the Better Business Bureau of the
Southland
315 N. La Cadena, Colton, CA, 92324
(909) 825-7280
--------------------------------------------------------------------------------
Spencer Recovery Center
1316 South Coast Hwy
Laguna Beach CA 92651
Business Started: 03/15/87
File Open Date: 07/19/01
Last Report Date: 09/26/03
Principal Contact: Unknown.
Phone: (949) 376-3705
Fax: (949) 376-6862
Email: Not Available
Web Address: Not Available
Bureau ID: 13156467
Nature of Business
This company's business is a drug & alcohol treatment center.
Bureau File Experience
Based on BBB files, this company has an unsatisfactory record with the
Bureau. An unsatisfactory record is given when a pattern in the
company's customer complaints causes us concern, when the company does
not respond to complaints, or when it will not substantiate its
advertising claims.
In this case, our complaint history for this company shows a pattern
of unanswered and unresolved customer complaints. In those cases where
the company has responded to the complaints brought to its attention
by the Bureau, some remain unresolved because it appears that the
company did not give adequate consideration to the customer's side of
the dispute.
A Better Business Bureau report is based on our file information and
experience with an individual company over the past three years.
The Better Business Bureau does not endorse, recommend, or disapprove
of any company, product, or service.
Government Actions
According to the Department of Alcohol and Drug Programs (ADP), this
company, continues to remain out of substantial compliance with the
regulations and standards that govern its operation. Since September
2002, the ADP has responded to (investigated) a total of 18
complaints. As of July 6, 2004, the company continues to be the
subject of more complaints received than any other ADP licensed
treatment provider in the State of California. On October 6, 2003, ADP
staff met with the company principal and staff about the number of
complaints received and ADP's expectation that Spencer make
operational changes to minimize future complaints. On November 3,
2003, company submitted a correction letter and agreement to submit a
plan for correction for the areas of concern. Spencer Recovery Center
identified corrective action specific to inadequate recordkeeping and
inconsistencies in admission agreements, lack of communication between
the marketing department and the clinical operations delivery of
treatment and recovery services. On March 23, 2004, a licensing and
certification complaint investigation was conducted in response to
four subsequent complaints that resulted in identification of multiple
licensing regulation and certification standard violations. Notices of
Deficiency, a Certification Report and a Notice of Misrepresentation
of Services were issued.
Additional Addresses
P.O. Box 118
Monrovia, CA 91017
Tom <bliz...@hotmail.com> wrote in message news:<918ag09g6ajhhlg2a...@4ax.com>...
Tom
>Tom: Just because I am upset that a business is corrupt (see the
>Better Business Bureau report below - You can check it out for
>yourself at www.bbbsouthland.org) does not mean I did not get the help
>I was seeking.
Well you didn't make it clear you got the help you needed.
How dare you assume that just because a person is
>angry, they are irrational and using drugs.
Dare smare...I didn't say you were irrational and I didn't say you
were using drugs. I said if you went to a recovery place for recovery
and they didn't provide it or you didn't get it than you should
continue to seek it.
People like you are
>ignorant.
People like me suffer from brain disorders, ask Grace, are fucked up,
ask Kai, need to be killfiled, ask The Lt. so ignorant is a step
toward the right direction I suppose.
Everyone knows that most facilities are honorable and THEY
>contact your insurance for you, especially when you come to them for
>help of this kind. In this case I trusted the wrong people when they
>told me they would "take care of the insurance issues". I think the
>Better Business Report below speaks for itself.
I read the report and thought I was clear about agreeing they sound
fucked up. Even said some of the local ones are a tad goofy when it
comes to the $$$.
Not that it's any of
>your business, but I am fine now and went to the recovery center to be
>weaned off of prescription pain-killers I had been taking over a
>period of time following an injury.
I could care less...you posted to a public ng so the business and
whose it is seems to be rather moot. Glad to hear you are fine. I only
stated if you weren't you should continue doing what it took until you
were. If you read what I said...I said if you did get what you needed
from them even though they were fucked up...that that was good and you
could run the course on the $$$ issue and then let it go. Fuck it was
only an opinion from an ignorant person so don't take it so seriously.
For those of you who are open
>minded and don't think people who find themselves in trouble (and seek
>help) are stupid, please read the report below:
I'm not open minded. Still, even with my closed mind I think people
that seek help once they recognize they have a problem should at least
get a half dozen of Kimba's magic cookies.
Give'em Hell Leslie.
Leslie
a bit overwhelmed and pissed off by this unfortunate and unfair turn
of events. After all, they recently attached an "unresolved debt"
over three years old to my credit report. If I owed them the money,
that would be one thing, but I don't and they know it.
You see, this is the first time I have ever bothered to post to a
message board and I did it to try and keep others from getting
themselves into the mess I did. My anger was the result of your
following statement:
you wrote:
Evidently you didn't get
> whatever treatment you wanted or needed so it might be advisable to
> seek and find it elsewhere. Surely it didn't just go away because you
> got fucked over by this place
It appeared you were suggesting my posts were the result of someone
who still needed help.
Anyway, I've put my message out and maybe someone will see it and save
themselves the anguish of getting involved with an organization that
ends up inflicting a great deal of emotional/financial distress to its
clients. As I said before, I'm not the only one.
I'm not sure what my next step in this battle with Spencer Recovery
Center will be, but I do think I'll stay away from message boards in
the future.
Take Care
Leslie
Tom <bliz...@hotmail.com> wrote in message news:<d25ug0lav53qau7qc...@4ax.com>...
David M
> Perhaps I am a bit overwhelmed and pissed off by this
> unfortunate and unfair turn of events. After all, they
recently
> attached an "unresolved debt" over three years old to my
credit
> report. If I owed them the money, that would be one thing,
but I
> don't and they know it.
http://makeashorterlink.com/?J2C2356F8
http://makeashorterlink.com/?O563236F8
Tom
>
>Anyway, I've put my message out and maybe someone will see it and save
>themselves the anguish of getting involved with an organization that
>ends up inflicting a great deal of emotional/financial distress to its
>clients. As I said before, I'm not the only one.
>
>I'm not sure what my next step in this battle with Spencer Recovery
>Center will be, but I do think I'll stay away from message boards in
>the future.
>
>Take Care
>Leslie
Leslie don't give up on something that can be extremely entertaining
as well as informative.
I paid a medical bill I didn't owe just so I wouldn't get the hit on
the CR...I didn't owe it either. In fact after the fact I found out I
could have beat the thing...meanwhile the hit would be there.
Since then I ask up front and I tell people about it.
My deal was with anesthesiologists...they a are the bloodsuckers when
it comes to $$ of the medical profression. In my case the group the
hospital used was preferred providers but the individuals (some) were
not. Their routine was to bill you as individuals and have BC only
pick up their part and leave you with the rest owed. Then after about
six months you get the do or die letter from some collection agency
...the 2nd time around I found out from the head of the billing dept
at the hospital many of these groups or individuals in the group do
this and that for this very reason the hospital itself dropped this
particular group in question.
The head of the billing dept. told me it went on for several years
until someone complained to them about it. She told me if it happened
again to say something and she would take care of it. Sure enough it
happened again...I informed the group and collection agency I was
aware of this practice and that I wasn't paying and I would be
informing the billing dept at the hospital...within a week I received
a nice letter explaining how there had been a mix up in records and
for me to forget the whole thing and that my account was now current.
My opinion is insurance_medical_$$$ = winding up face down in the soup
if one isn't aware and willing to stand up.
Craig S.
news:46e5f982.04080...@posting.google.com...
> Everyone knows that most facilities are honorable and THEY
> contact your insurance for you, especially when you come to them for
> help of this kind.
Honorable? Most "facilities" are scam operations that count on retread
business because they know they're going to get it since the "success rate"
is so pitifully tiny. Where is the honor in that?
Leslie
> the CR...I didn't owe it either. In fact after the fact I found out I
> could have beat the thing...meanwhile the hit would be there.
>
> Since then I ask up front and I tell people about it.
>
> My deal was with anesthesiologists...they a are the bloodsuckers when
> it comes to $$ of the medical profression. In my case the group the
> hospital used was preferred providers but the individuals (some) were
> not. Their routine was to bill you as individuals and have BC only
> pick up their part and leave you with the rest owed. Then after about
> six months you get the do or die letter from some collection agency
> ...the 2nd time around I found out from the head of the billing dept
> at the hospital many of these groups or individuals in the group do
> this and that for this very reason the hospital itself dropped this
> particular group in question.
>
> The head of the billing dept. told me it went on for several years
> until someone complained to them about it. She told me if it happened
> again to say something and she would take care of it. Sure enough it
> happened again...I informed the group and collection agency I was
> aware of this practice and that I wasn't paying and I would be
> informing the billing dept at the hospital...within a week I received
> a nice letter explaining how there had been a mix up in records and
> for me to forget the whole thing and that my account was now current.
>
> My opinion is insurance_medical_$$$ = winding up face down in the soup
> if one isn't aware and willing to stand up.
---------------------------------------------------------------------
I'm happy you got good results when you took a stand. It must have
been a relief to you and well worth the fight. I'm prepared to do
what I have to to prove my case, but whatever the result, bad business
practices eventually bring a business down. Spencer Recovery Center
is digging it's own grave. >
Michael Yardley
funding. So has Canada. Here in BC where I live they have stopped
funding them. They are just in it for the money, a business plain and
simple. They do not know who to do 12 step's and are best to be
avoided. The best recovery very you can have is to go to a regular
meeting and get yourself a job. Any job and start paying your own rent
and be self sufficient. Recovery houses are just temporary flop houses
for addicts and alcoholics. Whether you have addiction or not, you can
work on your addiction of laziness and go get a fucking job and start
pay your own rent and get some self respect instead of being a bum and
living of the system in one of these recovery houses.
Craig S.
news:858bd3a9.04080...@posting.google.com...
These are brilliant ideas. Maybe you should start a recovery house and
begin helping people put them into practice.
Michael Yardley
<<<< Just go to an AA meeting in your local area and that is all you
need. Follow the 12 steps and 12 traditions too the best of your
ability. Do not wallow in self pitch by talking at a meeting and do
something with your life sober, it makes you feel better and good
about yourself. They never had recovery houses when they started AA,
so why do we need them now? They are just a way for somebody to make
money.>>>>>
Craig S.
> Do not wallow in self pitch by talking at a meeting
Then I'm perfectly safe.
Leslie
Spencer Recovery Center is not a "halfway house". It is a facility
that "supposedly" helps people come off of whatever substance they are
having trouble with, sort of like an in-patient hospital program, but,
not with the same regulations. It is this lack of "regulation" which
I believe causes the owner's greed to overtake whatever good
intentions might have once existed.
As far as getting off my lazy ass and getting an (bleeping) job, I've
been self-sufficient since I graduated from high school. And, while
working a full-time job and caring for two young children, I attended
college nights in order to obtain my degree. I'd hardly call that
lazy. In fact, my current career allows me to live quite comfortably
and affords me a great deal of self respect.
OPEN YOUR EYES and quit pointing fingers at people. Perhaps you are
really describing yourself?
yard...@yahoo.ca (Michael Yardley) wrote in message news:<858bd3a9.04080...@posting.google.com>...
Tom
>OPEN YOUR EYES and quit pointing fingers at people. Perhaps you are
>really describing yourself?
Give'em Hell Leslie!
diana lyster
all i know is a 30-day facility saved my ass.
diana
David M
> "Craig S." wrote:
>> "Leslie" wrote:
>>> Everyone knows that most facilities are honorable and THEY
>>> contact your insurance for you, especially when you come to
>>> them for help of this kind.
>> Honorable? Most "facilities" are scam operations that count
on
>> retread business because they know they're going to get it
>> since the "success rate" is so pitifully tiny. Where is the
honor
>> in that?
> all i know is a 30-day facility saved my ass.
Mine too.
Craig S.
"David M" <dh...@insightbb.com> wrote in message
news:2o2f0hF...@uni-berlin.de...
I've certainly heard that from a number of people, and my experience in one
certainly changed my outlook and behavior as well, but the odds don't really
seem to be in favor of it.
Tom
<cspurlockt...@takethisoutmtneer.net> wrote:
>I've certainly heard that from a number of people, and my experience in one
>certainly changed my outlook and behavior as well, but the odds don't really
>seem to be in favor of it.
If one relied on the odds then all types of recovery could be called
scams. Alcoholics don't lend themselves to producing good stats when
it comes to turning the tide and not drinking.
mbooboolo...@gmail.com
They are now trying to get more money from my insurance 1 week I was there 1!!
They won't provide me with an itemized bill or a tax id number which the insurance company needs to refund me anything
!
I have so so much more illegal things they have done said and advertising fraud. It is a father and daughter operation and from talking to other patients they customize getting rid of you if you ask too many questions or they have milked your insurance. I heard blue cross and blue shield has sued them twice.
Please I need help!!
I have so many ex clients and or atients that were scamed cheated and rushed their lives and sobriety that want to sue
them, I am weak still But getting stronger to fight these jerks but I could you anything you may have or knowledge obtained in them.
Michelle KIRKLEY
Mboobool...@gmail.com
(863) 307-1705
Dexter
It's not a terribly bright idea to publish your phone
number like that.
Tex
wrote:
takes too long.
Dexter
You forgot about email
--
Why do you keep bringing up the Gay thing when I want to
move on to other things? - Tedw 3/5/2015
Tex
Tommy
news:9d4d3ea2-96e5-43eb...@googlegroups.com...
Petersburg.they are crooks!!! TThey deceived me too after paying 11k!!
They are now trying to get more money from my insurance 1 week I was
there 1!!
They won't provide me with an itemized bill or a tax id number which the
insurance company needs to refund me anything
you anything you may have or knowledge obtained in them.
Michelle KIRKLEY
Mboobool...@gmail.com
place -
I will immediately write a stinging letter to them, and copy it to the
pope to tell him all about your dilemma
Whats more I'm going to tell all my friends to say nasty things about
them
How dare they = ggarrrgh I'm still livid about this
Cheers
Tommy
Tex
wrote:
>
>How dare they = ggarrrgh I'm still livid about this
>Cheers
>Tommy
Tommy
Tex
wrote:
Tommy
>>>> How dare they = ggarrrgh I'm still livid about this
>>>> Cheers
>>>> Tommy
>>>
>>> Hah ha! Dublin is in California -- ya know! Hah ha!
>>>
>>
>>Haha and St Petersburg is in Russia
>
> Except the one in Florida. Hah ha!
they'd pick an english name ,errh an american name - well at least not a
foreign name
Tex
wrote:
__ well except for the native Americans __
Fred Exley
"The miners came in '49
the whores in '51
And when they got together
they made a native son!"
For those who need a history lesson in 49'ers:
http://en.wikipedia.org/wiki/California_Gold_Rush
Tommy
news:mi11c2$vt8$1...@dont-email.me...
>> On Fri, 1 May 2015 23:55:07 +0100, "Tommy"
>> <tommyle...@yohoo.com>
>
>
>
> "The miners came in '49
> the whores in '51
> And when they got together
> they made a native son!"
Are we to surmise that Californians are the results of a shower of homos
The mind boggles :)
Fred Exley
Sharx35
"Tex" wrote in message news:fk18ka9b0erk3dvv9...@4ax.com...
The so-called native Americans are ALSO foreigners--they came from Asia,
over the then Bering Land Bridge.
Tex
wrote:
Anglo Saxon
> The so-called native Americans are ALSO foreigners--they came from Asia,
> over the then Bering Land Bridge.
>
Fred Exley
Sharx35
"Fred Exley" wrote in message news:mi1cvk$9lm$1...@dont-email.me...
Probably Africa and/or Mesopotamia.
Fred Exley
migrated to America and became red Indians. Sounds about as plausible
as Plan 9 from Outer Space.
Anglo Saxon
prepared for some dry reading, but it pays off.
Charlie M. 1958
Oh wait... sorry, tedw.
Bob
recent genetic history of Australian Aboriginals, I trust you'll find
the following references to America interesting:-
http://en.wikipedia.org/wiki/The_Journey_of_Man
"From Central Asia, a small group migrated towards the northeast,
following reindeer. These were the Chukchi people, a few of whom still
live a nomadic lifestyle today. An even smaller group, estimated at no
more than 20 Chukchis, crossed what is now the Bering Sea approximately
13,000 years ago during the last glacial period, and migrated into North
America. They are the ancestors of Native Americans, and 800 years
later, they had reached as far as South America.
The African diaspora is believed to have begun some 50,000 years ago,
long enough for many changes to have occurred in humans remaining in
Africa. The genetic trends reported involve humans who left Africa, and
their genetic histories. The diversity found outside of Africa may well
have been accentuated since populations migrating to new hunting grounds
would rarely have had individuals moving backwards into previously
settled regions. But within Africa, isolation would have been
geographically aided primarily by the Sahara Desert, leaving people in
areas not separated by the desert to travel and migrate relatively freely.
Bob
This gives some explanation/justification into my allegation about
political correctness:-
http://science.time.com/2014/02/13/archaeological-dig-shows-native-american-history/
"the excavation and study of the so-called Kennewick Man, found in
Washington state about a decade ago, triggered outrage among local
Native Americans who said the scientists were violating the remains of
their ancestor—and while there was no proof that this was literally
true, the metaphorical truth was enough to cause serious controversy.
“If someone said to me, ‘I’m sorry, you’re not descended from the
Vikings,’ it wouldn’t ruin my day,” Willerslev said. But thanks to his
prior work in studying the Australian aboriginal genome, he said, “it
became clear to me how important to the past is to these peoples.”"
Sharx35
"Fred Exley" wrote in message news:mi1ds3$bjg$1...@dont-email.me...
What?! You're NOT a fan of the Master, Ed Wood?
Fred Exley
from darkest Africa to Cairns, Australia and Baltimore would be a good
way to start a riot :)
I saw these Abos shopping in Cairns Australia and snapped this pic. I
kept my distance, not because they were camera-shy, but because you
could smell them a mile away!
http://araa2008.gohsphere.com/GetThis.aspx?owner=araa&picId=abos.png
Fred Exley
substance, is everything -just keep watching Hillary's antics (not that
we have any choice).
How sad, just last week:
http://www.nytimes.com/2015/03/26/arts/television/gregory-walcott-actor-known-for-plan-9-from-outer-space-dies-at-87.html?_r=0
Bob
time that pic was taken probably the only chance they had to give orders
to a white fella. Islander ladies use coconut cream as hair gel. It goes
rancid very quickly
Unfortunately, thanks to our benign Government acting as always in our
best interest, it would be unwise for me to comment further.
http://tinyurl.com/4ourowngoodhaha
Dexter
Wow, Big Brother has come to Australia.
Fred Exley
*that* in your ASIO database :)
jennife...@gmail.com
Harry Ahmpt
> Hi I know this was written a long time ago however if you are still trying to sue spencers please email me. My husband and I went there 2015 and while we were there same thing you said about the insurance. Long story short, while staying in there facility I got pregnant and my husband over dosed and died and I am still getting billed a little over 1 million $ bcuz it was 90 days and we were staying in the beach house. On top of that they broke my confidentiality the so called counslers broke my anmity on social media about my husbands death and told the world about things he and I would share in group. I had to re locate because I gave birth to our child and spencers left me in a huge huge amount of debt ruined my credit and slandered my name. If there is a lawsuit going on please let me know. Thanks.
Stop the US government from kidnapping and torturing me. I demand the inquisition device removed from my back George HW Bush and the Dream police stuck there when they kidnapped and gang raped me in the Florida Keys.
I am not a cuban spy. They named the bomb after my GGGGrt grand PA at Dorchester Heights.
Harry Ahmpt
The whole god damned US government needs to be sued for war.
kenneth...@gmail.com
Unregistered Lobbyist
> Beware is correct. I worked as a supervisor at both the Laguna Beach and Palm Springs locations. The business model is to incurage relapse as to double bill the sadly behind the 8 ball insurance company. This business model has made the owner Chris Spencer very rich. He alone, one could wright a perverse book about. Such a small weak and vial boy predator. Makes one ask if there is a real higher power that has the addict in its best interests. Do not send your loved ones to this sickining place. Only regret and disappointment will follow you.
You upheld the tyranny by working for them. So now spread the word. Social media scum like yelp, fakebook, twitter and others need to be exterminated. We need to engage the war on drugs and overthrow the religious police state.
JD
Looking for assistance as well for a family member
Mike Crow Mgr.
The whole god damned governemnt needs the pants sued off them
