Looking for senior ServiceNow Architech - 100% Remote in Texas

[manisha vemula]

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ServiceNow Architect : High Priority Role
Location: Austin Texas
Client: Texas Department of Family and Protective Services
Job ID: #2024C0024
Services are expected to start 11/29/2023
Client is Looking Only Local Candidate
Position will Be Remote in Texas
ServiceNow System Administrator and/or and Implementation Specialist certification
State Project Experience is Not Mandatory - But a Plus Point


The ServiceNow Architect is responsible for ServiceNow Design, Configuration, Customization, and Implementation at DFPS following established industry standards and best practices.

This role is also responsible for the following:

Takes responsibility for overall architecture, design, implementation, and integrity of the ServiceNow platforms
As a senior technical member of the team, deliver hands-on configuration, development and integration services and serve in a quality assurance capacity for all project deliverables
Experienced in Service Now implementations which span ITIL, ITSM and security/regulatory disciplines
Provide High Level Design and specifications for ServiceNow implementation

Design and implement:

Various application modules in ServiceNow
Integrations between ServiceNow and other 3rd party enterprise applications e.g. Azure Active Directory etc
Configuration of ServiceNow to automate internal ITIL/ITSM processes
User Provisioning process that integrates with internal and external systems
ServiceNow security architecture
Provide directions and architecture to integrate with application in place that are custom built and COTS and SaaS products
Participate in process flow analysis and process redesign working with the Project Manager
Work with business office to enhance the business process with Service now work process and tools
Understand how different ServiceNow modules interact to ensure that configuration done in one area is not negatively impacting other areas
Understand the ServiceNow table structures and data model
Have done Customization of ServiceNow configurations, including custom scripts
Experience working with remote teams
Share best practices and be consultative throughout the technical design of the project

II. CANDIDATE SKILLS AND QUALIFICATIONS
Hands-on ServiceNow configuration, development, and integration experience
Expert knowledge in most of ServiceNow ITBM, DevOps, SecOps, ITOM, ITAM, IRM, ITSM, and Change Management Practices
Working knowledge of ServiceNow User Provisioning, Incident, Problem, Change, Asset, CMDB, Service Catalog, Email etc modules
Architected and implemented Integrations inbound/outbound with ServiceNow using Azure AD, Trusted Sources for SSO, Mid server, web services REST/SOAP, email and other relevant technologies
Excellent communication skills verbally and in writing used when leading ServiceNow implementation activities, presenting to leadership, and training less experienced staff
Industry and project experience with ServiceNow
ServiceNow System Administrator and/or and Implementation Specialist certification
Technical Documentation including Technical Design, Implementation, and Configuration Plans
Experience implementing the Core Process Areas: User provisioning, Incident, Problem, Change, Service Catalog, Request, and CMDB
Some technical knowledge is highly desirable in programming e.g. Java, Javascript, SQL, etc.