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Avira really sucks for getting updates!

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Wile E. Coyote

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Nov 13, 2009, 12:56:32 PM11/13/09
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Sometimes it will never update, sometimes it takes five minutes or more
to get an update and on occasion it only takes about a minute. It is
really slow at getting updates. Why? I don't want to change to another
AV because I like it apart from the slow update issue.

Stephen Wolstenholme

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Nov 13, 2009, 1:10:28 PM11/13/09
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I find a daily automatic updates works OK. I have never timed it as it
just does the whole update in the background without any help from me.

Steve

--
Neural Planner Software Ltd www.NPSL1.com

Ron

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Nov 13, 2009, 3:42:14 PM11/13/09
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On Nov 13, 1:10 pm, Stephen Wolstenholme <st...@tropheus.demon.co.uk>
wrote:

Yep, no problems here. Occasionally I will get a pop-up that it was
unable to update, but it will eventually update later. Nothing to be
concerned about.

David H. Lipman

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Nov 13, 2009, 5:03:36 PM11/13/09
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From: "Wile E. Coyote" <coy...@ACME.invalid>

I too have noted slow updates and a general problem in getting the updates over the past
week.

--
Dave
http://www.claymania.com/removal-trojan-adware.html
Multi-AV - http://www.pctipp.ch/downloads/dl/35905.asp


What's in a Name?

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Nov 13, 2009, 6:45:13 PM11/13/09
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On Fri, 13 Nov 2009 17:03:36 -0500, David H. Lipman
<DLipman~nospam~@verizon.net> wrote:

> From: "Wile E. Coyote" <coy...@ACME.invalid>
>
> | Sometimes it will never update, sometimes it takes five minutes or more
> | to get an update and on occasion it only takes about a minute. It is
> | really slow at getting updates. Why? I don't want to change to another
> | AV because I like it apart from the slow update issue.
>
> I too have noted slow updates and a general problem in getting the
> updates over the past
> week.
>

seems fine today (my copy is up-to-date). There was an issue a few days
ago but it must be sorted out now.
--
Max Wachtel
This post was created using Opera@USB: http://www.opera-usb.com
Virus Removal Instructions
http://sites.google.com/site/keepingwindowsclean/home
Max's Favorite Freeware
http://sites.google.com/site/keepingwindowsclean/freeware

David H. Lipman

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Nov 13, 2009, 9:09:54 PM11/13/09
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From: "What's in a Name?" <maxp...@hotmail.com>

| On Fri, 13 Nov 2009 17:03:36 -0500, David H. Lipman
| <DLipman~nospam~@verizon.net> wrote:

>> From: "Wile E. Coyote" <coy...@ACME.invalid>

>> | Sometimes it will never update, sometimes it takes five minutes or more
>> | to get an update and on occasion it only takes about a minute. It is
>> | really slow at getting updates. Why? I don't want to change to another
>> | AV because I like it apart from the slow update issue.

>> I too have noted slow updates and a general problem in getting the
>> updates over the past
>> week.

| seems fine today (my copy is up-to-date). There was an issue a few days
| ago but it must be sorted out now.

I ran up against this last night (11/12).

It could be a networking/routing issue.

Message has been deleted

Wile E. Coyote

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Nov 14, 2009, 1:22:41 PM11/14/09
to
Stephen Wolstenholme wrote:

> I find a daily automatic updates works OK. I have never timed it as it
> just does the whole update in the background without any help from me.
>
> Steve
>

I don't use autoupdates and prefer to do it manually when I want it to
update. This complaint I have is not just me either. Go to their web
forum and you will see it is a common complaint and their response is
that it is due to server overload and to update during the wee hours
when most are asleep. Of course they could just upgrade their servers
but that would cost them money.

Wile E. Coyote

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Nov 14, 2009, 1:24:26 PM11/14/09
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FredW wrote:

> Updates seem to be "normal" now.
>

Compared to how fast Avast updates Avira has never been normal, now or
in the past.

Message has been deleted

Wile E. Coyote

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Nov 14, 2009, 2:49:04 PM11/14/09
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FredW wrote:

> As I have inserted update jobs (minimized) to update every two hours.
> I hardly ever notice that an update is "slow".
> Updates today:
> - 00:06 minutes
> - 00:32 minutes
> - 02:06 minutes
> - 00:01 minutes
>
> When you say that updates for Avira have never been normal for you,
> why don't you switch to Avast?
>

Are you in Europe? Avira is a German company so of course updates would
be much faster for you if you are in Europe. They need to fork out some
money to put a server in N.A. too. It's not just me with this complaint,
go read the Avira web forums for much more evidence that tbis is a
common issue with Avira. I saw some guy say he dumped his paid for
version of Avira and went back to the free version because he thought it
might update quicker. Of course that didn't help him one bit. The only
way I can updates faster is by doing update at 3:00am instead of during
prime time hours.

I choose Avira over Avast because it is lighter on resources.

Message has been deleted

Wile E. Coyote

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Nov 14, 2009, 9:59:11 PM11/14/09
to
FredW wrote:

> Of course not, why would it be "much faster" in Europe?
> Does the Internet work much faster in Europe?

Wow, just realized I am wasting my time with a numbskull.

Shadow

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Nov 15, 2009, 7:06:16 AM11/15/09
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On Fri, 13 Nov 2009 09:56:32 -0800, "Wile E. Coyote"
<coy...@ACME.invalid> wrote:

I only use my laptop a couple of hours a day, so I was forced
to uninstall avira and install avast. The avira was six days behind on
the database, and I had to download the full 30Mb database three times
in a two week period just to keep it +- functional.
My desktop is on 16 hours a day, so that is usually up to date
(have not managed to update today yet, but will try again in the
afternoon).

Prefer avira to avast (better detection).

Funny avira claims it has bandwidth problems, to explain the
non updating using <1Mb files, and forces you to download 30Mb files ,
which download with no problem at all......

Shadow

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Nov 15, 2009, 7:09:21 AM11/15/09
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I'm in Brasil. Avira update takes around 6-8 hours. To
download the full 30Mb from Germany, 10 minutes.

[]'s

It just timed out again, second time in two hours.

Wile E. Coyote

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Nov 16, 2009, 5:53:10 PM11/16/09
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Shadow wrote:

> Funny avira claims it has bandwidth problems, to explain the
> non updating using <1Mb files, and forces you to download 30Mb files ,
> which download with no problem at all......

Well, they better fix their bandwidth issues soon because no one is
going to buy an AV prog that has issues getting updates in a fast and
timely manner.

Andy Walker

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Nov 16, 2009, 6:54:56 PM11/16/09
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Wile E. Coyote wrote:

Yes, there are a lot of clueless fjckwits who would equate fast
updates with "superior AV provider"... unfortunately.

David H. Lipman

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Nov 16, 2009, 7:06:35 PM11/16/09
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From: "Wile E. Coyote" <coy...@ACME.invalid>

| Shadow wrote:

This issue is NOT overall endemic problem. From my use and experience it is sporadic at
best.

Message has been deleted

Wile E. Coyote

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Nov 17, 2009, 3:36:31 PM11/17/09
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Andy Walker wrote:

> Yes, there are a lot of clueless fjckwits who would equate fast
> updates with "superior AV provider"... unfortunately.

Yes, that would explain why I still use Avira on 2 PCs even though I
know Avast, AVG and MSSE are much faster at getting updates.

Wile E. Coyote

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Nov 17, 2009, 3:38:45 PM11/17/09
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ASCII wrote:

> 'Fixing' bandwidth issues generally involve spending more money for a bigger
> pipe, money from a pile that you don't contribute to when using their free
> product, yet you're demanding they 'fix' these issues?

I`m demanding on behalf of the people that do pay. And just so you know,
there have been a couple of occasions where I have been close to
clicking the buy button but didn`t because of the slow server update issue.

Dustin Cook

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Nov 19, 2009, 7:57:43 PM11/19/09
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"Wile E. Coyote" <coy...@ACME.invalid> wrote in news:v7KLm.12816$ky1.9874
@newsfe14.iad:

I don't suppose i'll ever understand why unknown individuals (at best) seem
to be quick with smartass remarks towards people who are well known and
respected in the field of malware....

--
Dustin Cook [Malware Researcher]
MalwareBytes - http://www.malwarebytes.org
BugHunter - http://bughunter.it-mate.co.uk

Wile E. Coyote

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Nov 20, 2009, 1:40:22 AM11/20/09
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Dustin Cook wrote:

>
> I don't suppose i'll ever understand why unknown individuals (at best) seem
> to be quick with smartass remarks towards people who are well known and
> respected in the field of malware....

Because if he is such an expert then he should know that if the server
is in Europe then there is a good chance you will get slower downloads
in N.A. due to longer route and more hops. That's common knowledge
and,I, and other people have complained to GamersGate game download
service for the exact same reason and they are putting up a NA server in
December to fix it.

Your esteemed colleague tried to make it look like I was FoS when I knew
I wasn't. In fact, he just made a post today with message from Avira
about fixing the slow updates issues so obviously your colleague knows
jack shit.

Rick

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Nov 20, 2009, 8:17:46 AM11/20/09
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"Wile E. Coyote" <coy...@ACME.invalid> wrote in
news:1RqNm.17304$Sw5....@newsfe16.iad:
> Dustin Cook wrote:
>
>> I don't suppose i'll ever understand why unknown individuals (at
>> best) seem to be quick with smartass remarks towards people who are
>> well known and respected in the field of malware....
>
> Because if he is such an expert then he should know that if the server
> is in Europe then there is a good chance you will get slower downloads
> in N.A. due to longer route and more hops. That's common knowledge
> and,I, and other people have complained to GamersGate game download
> service for the exact same reason and they are putting up a NA server
> in December to fix it.


You seem to be confusing latency with bandwidth and/or concurrent
connection limitations. Latency will affect on-line multiplayer games but
will have negligible affects on downloading speeds. Bandwidth and
concurrent connection limitations on the other hand, can seriously impact
on both.


--
Rick Simon rsi...@cris.com

Include "spam(trap)key" somewhere in the
body of any email to avoid spam filters.

Wile E. Coyote

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Nov 20, 2009, 1:29:34 PM11/20/09
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Rick wrote:

> You seem to be confusing latency with bandwidth and/or concurrent
> connection limitations. Latency will affect on-line multiplayer games but
> will have negligible affects on downloading speeds. Bandwidth and
> concurrent connection limitations on the other hand, can seriously impact
> on both.
>
>

I'm not confusing anything. GamersGate is a download service owned by
Paradox Games to buy games and not a MP game.

http://www.gamersgate.com/


David H. Lipman

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Nov 20, 2009, 6:28:12 PM11/20/09
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From: "Wile E. Coyote" <coy...@ACME.invalid>

| I'm not confusing anything. GamersGate is a download service owned by


| Paradox Games to buy games and not a MP game.

All that counts here...

You posted that there WERE problems getting updates.

Some said they had no problems, I noted an agreement with you.

Avira recognized that there was indeed a problem and is doing something to rectify the
problem.

End of Story :-)

Wile E. Coyote

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Nov 21, 2009, 3:50:59 PM11/21/09
to
David H. Lipman wrote:

> You posted that there WERE problems getting updates.
>
> Some said they had no problems, I noted an agreement with you.
>
> Avira recognized that there was indeed a problem and is doing something to rectify the
> problem.
>
> End of Story :-)
>
>
>

I agree it is end of story because I updated Avira on both XP and Win7
and it now gets updates in a timely manner. But that is only thanks to
people like me who bitched about it and I was just replying to keep my
detractors in check.

David H. Lipman

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Nov 21, 2009, 4:49:44 PM11/21/09
to
From: "Wile E. Coyote" <coy...@ACME.invalid>

| I agree it is end of story because I updated Avira on both XP and Win7
| and it now gets updates in a timely manner. But that is only thanks to
| people like me who bitched about it and I was just replying to keep my
| detractors in check.

:-)

Buffalo

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Nov 21, 2009, 7:44:35 PM11/21/09
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The free Avira I use has been absolutely terrible getting updates at times.
Sometimes it takes well over on-half hour and still no update.
Since they changed it last week, the updates are quick.
Buffalo


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