Supramax USB and Windows XP

Colin A

unread,

Dec 22, 2001, 9:09:44 AM12/22/01

to

Any one out there managed to get these two working....?

I've tried the Beta ones from the FTP site but they don't seem to work...
They install fine and look like they will work but when they start the
"handshake" with the ISP they just loose the plot and won't connect... I've
tried them with a number of different ISP's just in case, but still no
luck... (strange that they install and dial okay...???)

I've been onto Diamond and still no drivers are being released..., and they
can't give me a date when..., great..!!!

The other option is buy a new modem which is increasingly becoming
favourite..., bit annoyed about all this as the modem is only 6 months
old..., and you get a guarantee with Diamond of 3 years..., which is not
worth the paper it is written on...

If you are looking to buy from Diamond (SonicBlue), then my advice is to
think twice... They do not look after their customers..., go for a big name,
3COM etc...

As I say if anyone out there has the Supramax USB (SUP2920) and Windows XP
Pro I'd love to here from you...

Galfant

unread,

Dec 22, 2001, 10:18:12 PM12/22/01

to

The age of the modem is part of the problem, it's too new for XP and too old
for Diamond. I've got an old Creative Modemblaster USB modem. It was new
when Win2K came out. I had a hell of time finding drivers for Win2K. WinXP
loaded native drivers for it and I'm using it without any setup time at all.

All I can say, is keep checking Diamonds site for new drivers.

"Colin A" <colin.a...@xxxvirgin.net> wrote in message
news:8t0V7.20030$US4.2...@news2-win.server.ntlworld.com...

Oddjob

unread,

Dec 23, 2001, 5:08:13 AM12/23/01

to

I have the same problem as you, spoke to somebody at diamond (UK Number 0870
870 5727) about 6 weeks ago who said that the XP drivers would be released
in 3 weeks, now they will not say when they will be released. So my Supramax
is now an expensive paperweight and I am using a Conexant software modem
which cost £14 and it works perfectly.

OJ

"Colin A" <colin.a...@xxxvirgin.net> wrote in message
news:8t0V7.20030$US4.2...@news2-win.server.ntlworld.com...

---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.310 / Virus Database: 171 - Release Date: 19/12/2001

Colin A

unread,

Dec 26, 2001, 6:10:58 AM12/26/01

to

The odd thing with this one is that they are still making and selling the
modem as a current product here in the U.K., and yet if you contact them it
is considered a "legacy" device...

Can't help but feel that they are pulling the wool over people's eye's
here.. :(

savalas

unread,

Dec 29, 2001, 8:00:44 AM12/29/01

to

to get the supramax usb working under win XP you need to..

1 download the supramax beta driver for XP from ftp.diamondmm.com
2 install the driver
3 when installed go to modem, properties, advanced and enter the
following initialisation string in the box provided +MS=V90,0

worked great for me

"Oddjob" <mr.o...@REMOVETHISntlworld.com> wrote in message news:<s2jV7.18785$4f7.2...@news11-gui.server.ntli.net>...

Colin A

unread,

Dec 29, 2001, 12:47:41 PM12/29/01

to

Cheers I'll give it a go...

I've tried using AT&F+MR=1;+MS=V90 and that didn't work...., but It did
dial, handshake okay... Only stopped prior to verifing username and password
bit...., which was a lot further than I got before....

Colin A

unread,

Dec 29, 2001, 3:38:01 PM12/29/01

to

Gave it a go.... No luck...., still won't work...

Was your install of Windows XP a fresh one or an upgrade from WIN98....?

Colin A

unread,

Dec 30, 2001, 4:19:34 PM12/30/01

to

Another chap (Ray Higgins) got back to me with some ideas and the
combination seems to work....

Add +MS=V90,0 to the Init String and then....

ISP Properties then modem configuration
Turn off
enable hardware flow control
enable modem error control
enable modem compression

Bingo..., connects at 56k too...!!

Hope this works for you..
Colin

savalas

unread,

Jan 2, 2002, 5:12:26 AM1/2/02

to

"Colin A" <colin.a...@xxxvirgin.net> wrote in message news:<cPpX7.4440$4x4.8...@news2-win.server.ntlworld.com>...

> Gave it a go.... No luck...., still won't work...
>
> Was your install of Windows XP a fresh one or an upgrade from WIN98....?

i got it going on a clean install of XP, i did try other init strings
but the one i posted here was the only one to work for me... I imagine
there will be a final driver very soon from diamond, fingers crossed!