Motorola modem locks up periodically
Dan
(maybe 1-2 times/week) the Motorola SB5101 modem will freeze. The
bottom yellow light stays on continuously (no flashing) and connectivity
is lost. All green lights also on. Rebooting the modem & pc
re-establishes the connection, but it can be kind of a pain, especially
if I've left the pc to do some huge dl overnight, only to find the modem
locked 1/3 of the way through. Main pc has xp home sp2, have had the
same thing on others as well including a Mac laptop. Any cure or way to
minimize this?
TIA
Dan
spinlock
all of a sudden it started freezing anywhere from every fews days to 10+
times in a single day.
After months ofcalls to comcast, exchanging modems, cables, ethernet cards,
it turned out to be low siginal strength. Not sure how/why it changed after
a year, but it did.
Solution: My service center said they have service guys that specialize in
intermittent problems, signal problems, basically their debug hot shots. Guy
came out, put a meter on the coax and said, yup, signal is too low. He spent
1.5 hours replacing coax, connectors, and stuff on the pole, and then the
signal was high.
Since then, it has froze twice in the last year and half. I can live with
that!! :)
"Dan" <no...@hotmail.com> wrote in message
news:edGdnddh6Yjsh4LY...@comcast.com...
Dan
> I have had Comcast Internet for 3 years now. First year no problems, then
> all of a sudden it started freezing anywhere from every fews days to 10+
> times in a single day.
>
> After months ofcalls to comcast, exchanging modems, cables, ethernet cards,
> it turned out to be low siginal strength. Not sure how/why it changed after
> a year, but it did.
>
> Solution: My service center said they have service guys that specialize in
> intermittent problems, signal problems, basically their debug hot shots. Guy
> came out, put a meter on the coax and said, yup, signal is too low. He spent
> 1.5 hours replacing coax, connectors, and stuff on the pole, and then the
> signal was high.
>
> Since then, it has froze twice in the last year and half. I can live with
> that!! :)
Yeah, don't even get me started on the "signal too low" thing. Right
now it's -5.1 dBmV. I actually dumped Comcast's cable for DirectTV
because the low signal (sometimes as low as -12 dBmV especially in the
rain (Seattle, again) and on hot days). Really manifested itself with
TV reception. Our cable is buried. They agree it's a problem & keep
threatening to replace it every time I bitch ("your job has been
scheduled, we just need to get the needed permits) but after the better
part of a year, NUTHIN. They just don't want to incur the expense.
Still in general the Internet works well, with better speed than any
available alternative at the moment.
Dan
Bob H
presuming you are renting your modem, if not, you might try some other brand
from a store that will let you return or exchange it without a restocking
charge.
"Dan" <no...@hotmail.com> wrote in message
news:edGdnddh6Yjsh4LY...@comcast.com...
Matt J.
> I got rid of my Motorola problems by asking them for an "Ambit" modem.
> I am presuming you are renting your modem, if not, you might try some
> other brand from a store that will let you return or exchange it
> without a restocking charge.
>
I'm only geting 2.7 Mbit/Sec in Minnesota with an Ambit. Mine it
probably 5 years old though. I want the 4-6 Mbit they advertise!!
-Matt