micky <
NONONO...@fmguy.com> wrote:
> Does somone know, or could he do me a great favor and check his
> comcast account online to see if it includes the phone number of the
> phone that is often included with a comcast account?
>
> I worry asbout him and want to be able to reach him. Recently I
> visited and learned that he had a cordless phone that came with his
> comcast/xfinity account.
Never heard of that perk, unless you're asking about Comcast's cellular
service where they include an iPhone (yuck!) supposedly for free instead
of your bro using Comcast's Voice service (acts like a landline).
> He uses it once in a while to call out, but
> doesn't know its number.
If it's Comcast's cellular service and they gave him a free smartphone,
I know where to look for an Android phone: Android settings -> General
-> About phone -> Status. That tells my cell phone's number, and IMEI
data. That's the navigation on my LG smartphone that runs Android for
an OS. You'll need to ask in an Apple/iPhone newsgroup or forum where
to find an iPhone's phone number (assigned to the SIM card).
> I called myself and got the phone number from caller-id, but when I
> called it, it was not in service.
Don't call your cell phone from your cell phone. I'd be surprised by an
out-of-service SIT (Special Information Tone), but I would expect to get
a busy signal since the called phone is trying to reach your busy phone
trying to connect to itself. Call your sister, and have her tell you
what was your Caller ID.
> I know they will never call up comcast to ask
> but if it appears online or on the paper bill, they might look for that.
> So I wanted to ask you if it's going to be there. If it's not in either
> of those, I'll try to get them to call up,
Without knowing your bro's phone number, how are you going to call him
to ask him to call you back to get his Caller ID? If he has an e-mail
address, and if he actually monitors his e-mail account, then you could
send him an e-mail asking him to do test call to your phone number.
> It's possible they never set up online access, so maybe I should ask
> about the paper bill too.
I don't subscribe to Comcast's cellular service, so don't know how to
look that up. Perhaps the phone number is on the bill, but my bills are
on another floor at the other end of the house, and I'm not traipsing
over there to check. Your brother can do that.
Don't know if your brother is using Comcast's cellular service, or their
Voice service, because you didn't say. They used to have a Voice2Go
service where you could get additional virtual phone numbers, but I
think they discontinued that feature. Yet Voice2Go numbers are still
listed in the account. They discontinued Voice2Go about 16 months ago,
but they never got around to erasing histories in voice settings to make
the no-longer-usable Voice2Go numbers disappear from accounts.
I can log into my account, and go to
voice.comcast.net using the phone
icon on their home page which goes to
https://connect.xfinity.com/voice.
Login, and look at your Voice account. The phone number/s is/are is
shown. In fact, if you have multiple voice numbers, and sign in as an
admin of your account, you can use the drop-down listbox to see all
Voice numbers in your account, even for member accounts.
While logged in under the admin member of my account, I looked at Voice
settings at
https://customer.xfinity.com/#/settings/voice which lists
the phone numbers for all admin, manager, and member accounts within the
same Comcast account. I don't use their cellular service, so I don't
know if those phone numbers are listed here.