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My wife's Kumfs boots - BUYER BEWARE!

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BobF

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Jul 11, 2010, 10:34:37 PM7/11/10
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I've been hoping that this message wouldn't be necessary. But since
Kumfs New Zealand has refused to acknowledge any responsibility
regarding Anne's faulty boots, I think it's only fair to warn as many
people as possible about their products and customer support by
publishing a webpage showing the faulty boots.

http://www.surfwriter.net/kumfs4crap.htm

Long story short, the soles on Anne's boots literally fell apart. As
you'll see from the webpage photos, the boots were well taken care of
and show no signs of wear or misuse. Yet the soles have cracked and
the heel of one of the boots has fallen off.

The Kumfs store in our local town refused to take any remedial action,
telling us that Kumfs over two years old are the buyer's problem, not
theirs. In other words, it's your tough luck should a pair of Kumfs
fall apart after two years - regardless of how little they've been
worn or how well they're looked after. One can only assume that Kumfs
boots are NOT made to last. Anne's certainly weren't.

Today I spoke with the Kumfs NZ retail retail manager in Auckland was
been informed that, although the soles are made of a material called
"PU" and that the material is known to disintegrate after a period of
time, the company will take no responsibility for this built-in
obsolescence (my words), because the boots were purchased five years
ago.

SO BE WARNED: Kumfs products with "PU" soles are manufactured and sold
to unsuspecting customers despite the company knowing that the soles'
are made of a material that will disintegrate regardless of how well
the boots are maintained.

And since Kumfs refuses to take responsibility for what I consider to
be faulty product, I feel I have been left with no alternative but to
let as many people as possible know what to expect when they deal with
Kumfs and ask you to please pass on this email and the link to the
webpage.

http://www.surfwriter.net/kumfs4crap.htm

Many thanks,

Bob
--

"It's not that I'm afraid to die. I just don't want to be there when it happens." - Woody Allen

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Wax-up and drop-in of Surfing's Golden Years: <http://www.surfwriter.net>
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

MWB

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Jul 11, 2010, 10:46:59 PM7/11/10
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I've seen people take old worn out boots to L.L. Bean and get their money
back. No questions asked.


GO RED SOX NATION


Mark

Rob Cibik

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Jul 12, 2010, 10:53:05 AM7/12/10
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On Jul 11, 10:34 pm, BobF <b...@surfwriter.net.not> wrote:

>My wife's Kumfs boots - BUYER BEWARE!

i'll admit when i read the subject and who posted it that i was really
taken aback. then i re-read it and read the post. it is official my
mind does mostly reside in the gutter.

Mrs Irish Mike

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Jul 12, 2010, 12:56:47 PM7/12/10
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So which was it, 2 or 5 years?

Why would someone spend $175 on a pair of boots with a sole that is
welded on? Good shoes have soles that are sewn on. When the sole wears
out a new one can be sewn on.

It is a shame that good leather is married with cheap workmanship. I
would never buy that type of shoe again, and I would avoid that brand.

I've had several shoes and slippers that have failed in the same
manner. The difference is that I seldom ever pay more than $20 for
shoes of that quality.

Such is the price we all pay when everyone wants many pairs of shoes
to match different clothes and we want the variety to cost what one or
two pairs of really good shoes cost. I had a pair of Red Wing boots
that lasted nearly twenty years. Thirty years ago they cost around
$150, I resoled them several times but hardly ever gave them care.

So you learned a $175 lesson. If you want shoes to last buy good
shoes. If you want fashion then buy cheap shoes because next year
they'll be out of style.

BobF

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Jul 12, 2010, 8:46:01 PM7/12/10
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Previously on alt.obituaries (Mon, 12 Jul 2010 09:56:47 -0700 (PDT) to
be exact), Mrs Irish Mike <wilm...@gmail.com> wrote thusly:

>On Jul 11, 7:34 pm, BobF <b...@surfwriter.net.not> wrote:

>> http://www.surfwriter.net/kumfs4crap.htm

>
>So which was it, 2 or 5 years?

So much for your reading comprehensiion.

Both. The boots were 5½ old and I was told that Kumfs doesn't cover
anything over two years old.

>Why would someone spend $175 on a pair of boots with a sole that is
>welded on? Good shoes have soles that are sewn on. When the sole wears
>out a new one can be sewn on.

Nonsense. There are perfectly good shoes that are made with man-made
materials that are attached directly to the leather uppers. For
example, I have a pair of Ecco shoes that I have given some pretty
hard wear over the past twenty-five years. They have man-made soles
that show some wear on the heels, but are perfectly serviceable and
still look great.

> It is a shame that good leather is married with cheap workmanship. I
>would never buy that type of shoe again, and I would avoid that brand.

More nonsense. The workmanship isn't the problem on my wife's Kumfs
boots. The problem is the material used to make the sole and the
company's refusal to take responsibility for selling a product with
built-in obsolescence. I have two other pairs of Ecco shoes that are
15 and five years old. Both have made-made soles and both are in
perfect condition.

I also have several pairs of Topsiders boat shoes with canvas tops and
rubber soles. I don't expect them to last for years, which is why I
buy more than one pair at a time. My leather Topsiders also have
non-leather soles, have been worn often in demanding conditions and
are in excellent condition after more than three years of use.

> I've had several shoes and slippers that have failed in the same
>manner. The difference is that I seldom ever pay more than $20 for
>shoes of that quality.
>
> Such is the price we all pay when everyone wants many pairs of shoes
>to match different clothes and we want the variety to cost what one or
>two pairs of really good shoes cost. I had a pair of Red Wing boots
>that lasted nearly twenty years. Thirty years ago they cost around
>$150, I resoled them several times but hardly ever gave them care.
>
> So you learned a $175 lesson. If you want shoes to last buy good
>shoes. If you want fashion then buy cheap shoes because next year
>they'll be out of style.

Take your patronising bullshit and shove it up your Irish sockpuppet.

--

"Go stick your head in the toilet
and get more brains in there.

- From "The Sayings of Roy"

MWB

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Jul 12, 2010, 9:04:02 PM7/12/10
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> Take your patronising bullshit and shove it up your Irish sockpuppet.

Thanks Bob....I'm gonna save that one for MY IRISH - SCOTTISH - GERMAN
TROPHY WIFE.


help me....Help Me....HELP ME


GO BOB


Mark


BobF

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Jul 12, 2010, 9:15:06 PM7/12/10
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Previously on alt.obituaries (Mon, 12 Jul 2010 21:04:02 -0400 to be
exact), "MWB" <bic...@gmail.com> wrote thusly:

Follow through with that and I'm afraid NOTHING will help you.

GO DOGHOUSE


--

Roy spoils yet another joke:

>>>"...[Rabbi Simcha] Weinstein sees parallels between Superman, who first
>>>appeared in 1938, and the Old Testament character of Moses, who was sent
>>>down the Nile in a basket, raised in a strange land and learned his
>>>heritage later in life."
>
>>Seventy years it took him to notice this?...r
>
> If he was a woman he'd have asked for directions...

Therefore, he wandered around with the Jews in the desert for 40
years...

"Hey, God, which way to the Promised Land?"

Rob Cibik

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Jul 13, 2010, 8:53:23 AM7/13/10
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On Jul 12, 9:04 pm, "MWB" <bick...@gmail.com> wrote:
> > Take your patronising bullshit and shove it up your Irish sockpuppet.
>
> Thanks Bob....I'm gonna save that one for MY IRISH - SCOTTISH - GERMAN
> TROPHY WIFE.
>
oh my, maybe this helps to explain the fear i sometimes experience.

my wife is of the same heritage (with emphasis on the german).

fran...@gmail.com

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Feb 21, 2013, 6:51:19 AM2/21/13
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I wish I had read this before - I am mighty p'd off - if you pay $240 - $299 for a pair of shoes and get minimal wear out of them!!! I too had shoes which at that price tag I thought would last for quite a while and I looked after them and I have had 3 pairs disintegrate in the soles this week!!! NOT HAPPY JAN!!!

Sarah Ehrett

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Feb 21, 2013, 12:08:19 PM2/21/13
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Ok, it's a 3 year old post you're responding to .....

The OP says they were his wife's boots and since the links no longer work
I'm assuming they were boots in the strictest definition. That said, if
you have access to or can order online, for quality boots with a lifetime
guarantee it's hard to beat LL Bean. As a New Englander I've purchased
LL Bean clothing and boots for close to 40 years. In all that time one
flannel shirt I'd had for almost 15 years began to fray at the cuffs. Next
trip to Freeport I took the shirt to Beans and they replaced it without
question, no hassle, no problems. LL Bean built his business knowing that
customer loyalty is built on customer satisfaction. HTH.

BobF

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Feb 21, 2013, 3:14:56 PM2/21/13
to

On Thu, 21 Feb 2013 03:51:19 -0800 (PST), fran...@gmail.com shouted
from the highest rooftop:

>On Monday, 12 July 2010 12:34:37 UTC+10, BobF wrote:

<snip>

>> SO BE WARNED: Kumfs products with "PU" soles are manufactured and sold
>> to unsuspecting customers despite the company knowing that the soles'
>> are made of a material that will disintegrate regardless of how well
>> the boots are maintained.
>>
>> And since Kumfs refuses to take responsibility for what I consider to
>> be faulty product, I feel I have been left with no alternative but to
>> let as many people as possible know what to expect when they deal with
>> Kumfs and ask you to please pass on this email and the link to the
>> webpage.

<snip>

>I wish I had read this before - I am mighty p'd off - if you pay $240 - $299 for a pair of shoes and get minimal wear out of them!!! I too had shoes which at that price tag I thought would last for quite a while and I looked after them and I have had 3 pairs disintegrate in the soles this week!!! NOT HAPPY JAN!!!

Jan - I'm not sure if all footwear manufacturers have improved the
longevity of PU soles, but a pair Ecco shoes I bought had the same
problem as the Kumfs and the NZ importer replaced them with another
pair with PU soles which I can still wear five years later.

To update the Kumfs saga ... the owner of the Kumfs shop was alerted
to the situation several months later and contacted me on the phone.
He owns a number of outlets and hadn't been aware of the store
manager's actions until someone who'd read my webpage told him about
it. He apologised profusely and offered my wife a generous
non-expiring voucher that could be used for anything in the shop.

The owner also informed me that the company was discontinuing the
Kumfs branding and launching a new brand name - Ziera.

As a result, I removed the webpage from my website.

BTW - My wife has used the voucher to purchase two pair of Ziera shoes
since then. Both have PU soles and both are wearing well. So I'm
guessing that they've been able to solve the PU problems she
encountered.

Anglo Saxon

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Feb 21, 2013, 5:18:28 PM2/21/13
to
Ken Ehrett the Weeble wrote:

> In all that time one
> flannel shirt I'd had for almost 15 years began to fray at the cuffs.
Next
> trip to Freeport I took the shirt to Beans and they replaced it
without
> question, no hassle, no problems. >>

Nice going, Ken. You buy a dirt cheap flannel shirt from a catalogue
store, wear it for 15 years, it frays at the cuff and you think you
deserve a new shirt.

Number 1. This never happened.
Number 2. Nobody believes it.
Number 3. LLBean doesn't make 4X shirts with a 16 inch arm.
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