eBay closed a "case" one day early. Now what?
HLE
my favor, and gave me until October 4 (today), to generate a tracking
number showing that I'd returned the item for refund.
However, I returned from a business trip only yesterday, Sunday. I
planned to ship the item today, but just received a CLOSED CASE email
from eBay, because I did not provide the tracking number in time.
??
Kris Baker
"HLE" <notagur...@gmail.com> wrote in message
news:i8csik$tbu$1...@news.eternal-september.org...
Looks like you didn't provide the tracking number in time.
Full details, or it didn't happen.
Kris
Alex Clayton
How did you pay? If you did it the "right way" by credit card you can just
do a chargeback if necessary. If you did pay with CC "I" would save this as
a last resort though. I would first try checking on the claim, see if they
will still re open it. Or e-mail the seller and tell them you are returning
the item and would like a refund. If they both refuse, the bank who issued
the card will just take the money back. Now Paypal, if you used them may not
like this, and may I have heard, cancel your account.
--
To err is human.....
But to blame someone else shows management potential.
HLE
What's "in time" ??? eBay said that the item had to be shipped by today
- then closed the case this morning.
As for details -
Seller on east coast, buyer in CA
A technology item was listed as "new", but "no returns"
Purchased on 9 Sep
Received on 21 Sep
Item was DOA
Seller rejected my request for replacement/refund
Opened case on 24 Sep
Decision in my favor about 29 Sep
(I was on travel 29 Sep-3 Oct)
eBay required shipping by 4 Oct
Case was closed the morning of 4 Oct
Payment was via PayPal, direct from bank account
Kris Baker
> On 10/4/2010 8:51 AM, Kris Baker wrote:
>>
>> "HLE" <notagur...@gmail.com> wrote in message
>> news:i8csik$tbu$1...@news.eternal-september.org...
>>> I filed a claim (about $100) against a seller. eBay eventually ruled
>>> in my favor, and gave me until October 4 (today), to generate a
>>> tracking number showing that I'd returned the item for refund.
>>>
>>> However, I returned from a business trip only yesterday, Sunday. I
>>> planned to ship the item today, but just received a CLOSED CASE email
>>> from eBay, because I did not provide the tracking number in time.
>>>
>>> ??
>>
>> Looks like you didn't provide the tracking number in time.
>>
>> Full details, or it didn't happen.
>>
>> Kris
>
> What's "in time" ??? eBay said that the item had to be shipped by today -
> then closed the case this morning.
>
> As for details -
> Seller on east coast, buyer in CA
> A technology item was listed as "new", but "no returns"
> Purchased on 9 Sep
> Received on 21 Sep
> Item was DOA
> Seller rejected my request for replacement/refund
> Opened case on 24 Sep
> Decision in my favor about 29 Sep
"about" 29 Sep. Why are you fudging that date?
It's either 29 Sep, or not.
> (I was on travel 29 Sep-3 Oct)
> eBay required shipping by 4 Oct
> Case was closed the morning of 4 Oct
>
> Payment was via PayPal, direct from bank account
I'm "on travel" right now, myself. I have two boxes of books
in the trunk of the car, just in case they sold - so I could mail
them.
If it wasn't important enough to take care of while "on travel",
or before, why is it so important now?
BY Oct 4th means "before". It didn't say NLT.
Yes, do a chargeback. But send the item back.
Kris
Don Lancaster
Try blacksmithing, hang gliding, or decoupage instead.
--
Many thanks,
Don Lancaster voice phone: (928)428-4073
Synergetics 3860 West First Street Box 809 Thatcher, AZ 85552
rss: http://www.tinaja.com/whtnu.xml email: d...@tinaja.com
Please visit my GURU's LAIR web site at http://www.tinaja.com
Lumpy
> Try blacksmithing, hang gliding, or decoupage instead.
There's a big sale on blacksmithing supplies right now
on wagglepoop. No free shipping on those Anvils though.
Lumpy
You sang all those car commercials?
You got it, Toyota.
www.LumpyMusic.com
R. Totale
wrote:
>eBay required shipping by 4 Oct
What part of "by" did you have trouble understanding?
Lumpy
> > eBay required shipping by 4 Oct
Totale:
> What part of "by" did you have trouble understanding?
Apparently the $100 problem was not that big enough of
a problem for the OP de tres initiales'.
"Oh the message says Oct 4th. I'll put it off till the
last possible moment. The hundred bucks is not that
big of a deal."
BrotherBart
> HLE:
>>> eBay required shipping by 4 Oct
>
> Totale:
>> What part of "by" did you have trouble understanding?
>
> Apparently the $100 problem was not that big enough of
> a problem for the OP de tres initiales'.
>
> "Oh the message says Oct 4th. I'll put it off till the
> last possible moment. The hundred bucks is not that
> big of a deal."
>
>
>
sex toy sets his house, or him, on fire.
Don Lancaster
We have had very few shipping problems with UPS.
But they did manage to break an anvil we were shipping.
Agent_C
wrote:
Technically I guess they should have waited till' COB 10/4, but it's
still your own fault for not sending it back promptly.
A_C
Agent_C
wrote:
>He was hoping to {stiff} the seller also by getting a refund and keeping
>the Vac-U-Jack.
I guess that was supposed to be a pun?
A_C
BrotherBart
Lumpy
Bart:
> > > He was hoping to {stiff} the seller also by getting a refund and
> > > keeping the Vac-U-Jack.
Agent_C:
> > I guess that was supposed to be a pun?
Bart:
> (Hard) to miss, wasn't it?
What's my deadline for getting it?