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Seeking tech support pros for Computerworld article
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lisadic...@gmail.com
Oct 18, 2007, 11:39:29 AM10/18/07
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Hello all. I'm a freelance reporter doing a piece for Computerworld on
the most common types of users, and how service/support pros like
yourselves deal with them. I'm looking to interview people to come up
with, say, five archetypical user types (for example.."the know it
all" or "the dream user.").
I'd love to get your feedback to include in this piece. Drop me an e-
mail and let's chat! Look forward to hearing from you.
the most common types of users, and how service/support pros like
yourselves deal with them. I'm looking to interview people to come up
with, say, five archetypical user types (for example.."the know it
all" or "the dream user.").
I'd love to get your feedback to include in this piece. Drop me an e-
mail and let's chat! Look forward to hearing from you.
Lisa DiCarlo
lisadic...@gmail.com
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