I also use Webtrends so I know what you mean - maybe you can explain
to me why it often says I have one visitor that downloaded the same
file 30 times? The ratio of visitors to downloads is hard to believe.
I mean - why would someone download the same thing that many times?
Webtrends is good, but its a lot of stuff to sort thru, isn't it?
trying to stuff your server?
William Tasso - http://WilliamTasso.com
Thanks Adrienne, I'll check it out.
I recommend AlterWind Log Analyzer http://www.alterwind.com/loganalyzer/
"Coco" <coco...@yahoo.com> wrote in message
> what kind of downloads? are the reports indicating which files are being
> downloaded? also keep in mind people do use the back key a lot.
That wouldn't show in the logs unless the page is deliberately set not to
be cached though, would it?
Normally, the browser would cache a page you'd looked at once, so only the
first download is recorded.
A 'visitor' is defined by most programs as a bunch of requests from the
same IP address within a defined time period - often half an hour, (unless
you are also using cookies).
Could the visitor be a robot that's got into a loop?
I think we need to know:
Does the Webtrends report include cookie data as well as logs?
Does the site send 'no cache' headers?
Do these multiple-downloading visitors have any other characteristics in
common - browser, file downloaded, originating domain etc?
? could it be a no-cached page being requested by a bunch of people all
behind a firewall or something? So they all come up as one visitor,
because all the requests are from the same IP address?
Clare Associates Ltd
That愀 the main question.
basic : webaliser - good tool for monitoring a side with basic information -
views and hits
Basic +:Summary is good on my opinion for typical "webmaster questions" and
service level controlling
Netgenesis : for all questions you may have about your users. combined with
da pagedot its
very good for managing campains.. when you want to make deep analysis obout
behavior of your surfing customers you can put spss together with
netgenesis. but you will need session ids or cookies (the best is a "log
in") for calculaing valid numbers.
sorry for my english folks
"Mike Berg" <Mike_...@newsguy.com> schrieb im Newsbeitrag