I received an email from them recently: "The credit card you use to pay
your Onetel account each month will expire at the end of this month"
Though I no longer use dialup (and so no longer pay them) I did try the
link they gave for updating the card details.
The note against my account reads:
"Your e-billing account is in the process of migration to TalkTalk
Business. To receive your next invoice by e-bill, please send an e-mail
including your Account number, name and e-mail address to
cust...@talktalkbusiness.co.uk"
I remember emailing them accordingly 2 years ago (after the page
displayed the same message) and they seemed to have no clue why I was
sending them my details.
I probably won't bother to try again to resolve this with Onetel this
time, but for as long as it lasts the mail address is handy.
--
Simon