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Broan Allure Lighting Problem

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scar...@hotmail.com

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Jun 25, 2006, 5:45:08 PM6/25/06
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I have a Broan Allure hood range that I installed a year ago. The
other day I replaced a burnt out light bulb and both lights worked
fine. A couple of days later I noticed that both lights were burned
out so I replaced them with new bulbs, the lights still don't work. I
read somewhere that it could be a light switch or lamp holder socket
but still don't know where to begin. I was told to contact Broan but
am hoping I can fix the problem myself. Any ideas?

RBM

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Jun 25, 2006, 6:07:14 PM6/25/06
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It's not likely that both sockets went bad at the same time. The common
denominator is the switch that controls them or the wiring to and from that
switch. I'd kill the power to the unit, expose the wiring and switch, check
for loose connections and if all is tight, remove the switch and test it for
continuity

<scar...@hotmail.com> wrote in message
news:1151271908.3...@m73g2000cwd.googlegroups.com...

Joseph Meehan

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Jun 25, 2006, 6:57:33 PM6/25/06
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How sure are you that the lamps have burned out. It sounds to me like
the first on may have burned out, and now the switch or wiring is giving you
problmes.

--
Joseph Meehan

Dia duit


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scar...@hotmail.com

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Jun 25, 2006, 7:36:09 PM6/25/06
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I'm not sure, I actually don't know what the problem could be which is
why I posted this.
I'm checking on the switch and wiring but don't know much about it.

Randy Cox

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Jun 26, 2006, 2:24:31 AM6/26/06
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<scar...@hotmail.com> wrote in message
news:1151271908.3...@m73g2000cwd.googlegroups.com...

First thing, see if you can access the switch. Maybe you can get to the
back of that switch by removing a cover plate or perhaps the filter.

Turn off the power Use a proximty tester (checks magnetic field around the
wire...no need to bare connection) to check the outer sheath of the romex
or whatever cable that comes into the junction box. It will probably be a
12-2 w/g, one black, one white, one bare. Make sure it is off.

Now jiggle the connections lightly and visually inspect. You're looking for
any loose wires, sometimes one of the small wires will be twisted around the
larger one, but has worked its way above the wirenut and be twisted around
insulation rather than copper. If something like that, then secure the
connection and see if it works. Let's assume that is not the problem and go
to the next most likely.

Find the wires leading to the lamp holders. There should be two wires from
each of the two lampholders. One set will go to the neutral, one set to
switch. With the power turned off slightly tug on the neutrals to make sure
they are secure at the wirenut that fastens them to the neutral. Then do
the same with the other two wires leading to the switch.

Chances are you will find a wire loose. It will probably be pretty obvious
when you look at it and very likely be slightly touching the group it is
supposed to be hooked up to. If that be the case, with the power turned off
even up the ends of those wires and slightly twist them, always clockwise to
the stiffer romex wire, and re-attach the wire nut.

If all is secure, then determine if there is one switch for lights and fan
or separate switches for each. If there is only one switch then see if you
can arrange the wire nut connecting the two small wires from the light to
the switch in a way to allow a tester probe to be inserted on bare copper
without breaking the connection. With power turned on check between this
bare spot and a similar one on the connection to the white wire. If you
have voltage the problem is somewhere between that point and the
lampholders. If you don't, then push or turn all positions of the switch,
checking all of them. If there is no voltage in any of the positions, Then
check the voltage between the wirenut connecting the larger black wire to a
lead to the switch..

If there is power leading to the switch, especially if that same switch
controls the fan and the fan works, then you have a bad switch. Before you
try to find a replacement switch, disconnect the two wires coming from the
lampholders to the switch. Connect those to the larger black wire and turn
on the power. If you have light now, you'll know you need a replacement
switch.

If you're really handy, you could count the total leadwires from the bad
switch and obtain another similar switch from maybe home depot or any
appliance repair shop. It might be better if you order it directly from a
Broan supplier using a number off the case of the switch or from the
warranty info if you still have that. There are several different types of
switches that might have the same number of lead wires. You'd need to be
fairly knowledgeable to figure all that out correctly to use a substitute
switch.

Replace the bad switch with the new one removing one group of wires at a
time from the old to the new until they are all re-connected and then you
should have things fixed. The only other problem that might have happened
would be the little brass tab inside the screwshell could be pressed down to
far and not making contact with the lamp........but since you have two lamps
not working that would require both of them to have gone out the
same.....not likely.

A lot of people think they know what they are doing on these simple tasks,
but they really do not. Bad things can happen if you make a mistake.
Seriously, if the mistake is bad enough it could cause death, so make sure
you know what you are doing or let someone else do it.

Should the lampholder brass tabs be a problem.......with the power turned
off.......an electrician might insert needle nose pliars into the screw
shell and pull those brass tabs out a bit. Lots of things could go wrong
doing this if you don't know what your doing, so I'd definitely save that
for a professional.

There is a reason why electricians make $5.00 an hour....or is it $5.50 now?

Good luck,
Randy Cox


Paul Franklin

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Jun 29, 2006, 10:53:25 PM6/29/06
to

Is this the model with low, medium, and high brightness buttons? If
so, this unit doesn't have a standard "switch" for the lamp control.
It has a small electronic dimmer control board with 3 pushbuttons for
low, medium, and high brightness. You can still check for loose
connections as others have suggested, but I'm bettng on the control
board or its fuse. Any chance you used too high of wattage bulbs? IIRC
it's only rated for lower wattage bulbs.

Paul


scar...@hotmail.com

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Jul 11, 2006, 6:54:54 PM7/11/06
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I wanted to let you know that I contacted Broan, they sent new switches
and light sockets and we were able to get the lights working again!
Thanks for all your help.

Darius

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Jul 7, 2016, 7:44:05 AM7/7/16
to
replying to scarlat91, Darius wrote:
I have a Broan Allure QS1 Series Range hood that the lights just stop working
what could be the problem. I keep reading on some of the reviews that it might
be the switch since both lights went out

--
posted from
http://www.homeownershub.com/maintenance/broan-allure-lighting-problem-122759-.htm


Uncle Monster

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Jul 7, 2016, 10:11:12 AM7/7/16
to
On Thursday, July 7, 2016 at 6:44:05 AM UTC-5, Darius wrote:
> replying to scarlat91, Darius wrote:
> I have a Broan Allure QS1 Series Range hood that the lights just stop working
> what could be the problem. I keep reading on some of the reviews that it might
> be the switch since both lights went out
> --
>
Unfortunately, 9 years ago, scarlat91's Broan hood exploded killing everyone in the home. It was a real tragedy. o_O

[8~{} Uncle Hood Monster

Frank

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Jul 7, 2016, 1:11:18 PM7/7/16
to
One of my frustrations with a Broan hood a while back. Fan switch
holder broke and I could not fix it. Cost over $100 for repair.

Uncle Monster

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Jul 7, 2016, 4:01:04 PM7/7/16
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I used to make parts to repair things. I patronized a sheet metal shop run by an old guy who would dig into his scrap pile to bend metal for me. He retired and I lost one hell of a resource. o_O

[8~{} Uncle Scrap Monster

fred

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Jul 8, 2016, 4:32:12 AM7/8/16
to
On 07/07/2016 05:44 AM, Darius wrote:
> replying to scarlat91, Darius wrote:
> I have a Broan Allure QS1 Series Range hood that the lights just stop working
> what could be the problem. I keep reading on some of the reviews that it might
> be the switch since both lights went out
>

I used some duct tape and Mighty Putty to fix mine.

https://www.mightyputtypurple.com/

Mr Tired of fixing a lemon

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Nov 1, 2016, 11:14:05 AM11/1/16
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replying to scarlat91, Mr "Tired of fixing a lemon" wrote:
I've had the same problem crop up every year or two with this range hood. The
light socket wires are riveted to socket terminals. These rivets work
themselves loose overtime. Broan claims no knowledge of this issue. Maybe a
different brand range hood would be in order.

--
for full context, visit http://www.homeownershub.com/maintenance/broan-allure-lighting-problem-122759-.htm


Eric B.

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Feb 2, 2017, 5:44:06 PM2/2/17
to
replying to Mr "Tired of fixing a lemon", Eric B. wrote:
I'm having the same problem with my Nutone Allure lights. It's the sockets. If
I pull up the brass connector at the bottom of the socket, it works for a
while and goes out again. I suspect this poor connection is why I keep going
through bulbs

--
for full context, visit https://www.homeownershub.com/maintenance/broan-allure-lighting-problem-122759-.htm


Jean S.

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Feb 11, 2017, 2:44:05 PM2/11/17
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replying to Eric B., Jean S. wrote:
Thanks Eric! I just tried your fix and it worked!

PY

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Jul 30, 2017, 3:44:05 PM7/30/17
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replying to Eric B., PY wrote:
Yah! Thanks Eric, your solution works like a charm.

Kelly W.

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Nov 4, 2017, 8:44:09 PM11/4/17
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replying to Eric B., Kelly W. wrote:
Replying to Eric B The Nutone Allure brand is affiliated with BROAN-SO unsure
if they changed the name due to these problems but this whole thread is linked
to the original BroanAllure . Strange why they think a name change fixes
everything why not fix the problem!!!!

Kelly W.

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Nov 4, 2017, 8:44:11 PM11/4/17
to
replying to Mr "Tired of fixing a lemon", Kelly W. wrote:
Just to inform you Nutone is the same as BROAN SO IF you are changing your
hood fan (mine is new) so obviously you will be having the same problems
buying a *NUTONE ALLURE* if you've had a *BROAN ALLURE* STILL FRUSTRATED!!!

--
for full context, visit https://www.homeownershub.com/maintenance/broan-allure-lighting-problem-122759-.htm


Rusty Nuts

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Jan 9, 2018, 12:14:07 AM1/9/18
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replying to scarlat91, Rusty Nuts wrote:
Per Eric B's below response in Feb 2017, at the very bottom of the socket is a
central contact that touches the center of the plug on the bulb. Every once in
a while he has to use a pair of pliers and pull this tab down to make full
contact with the bulb, otherwise the poor contact goes through bulbs quite
often. I was having the same issue - in fact it stopped touching certain bulb
types altogether. NOTE: I was using 50 Watt halogens that get quite hot and
I am assuming this heat makes the issue of poor quality light sockets (weak
metal tabs) worse. MY SOLUTION: I'm now using LED bulbs in the range hood.
They don't get very hot so hopefully the problem won't recur. We'll see!

Chef Joe

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Apr 13, 2018, 9:14:06 AM4/13/18
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replying to Eric B., Chef Joe wrote:
Great advice. Had no time to take apart or get into it, tried that and it
fixed it. Thanks

Disco light range hood

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Nov 14, 2018, 11:14:06 PM11/14/18
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replying to Rusty Nuts, Disco light range hood wrote:
That is exactly what was wrong with mine. Thanks! I was sweating trying to
figure out what to do since the backsplash stops at the vent hood and I
didn’t want to replace the whole thing. I’m going to try LEDs as well.

Colonel Edmund J. Burke

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Nov 15, 2018, 12:25:18 PM11/15/18
to
On 7/7/2016 4:44 AM, Darius wrote:
> replying to scarlat91, Darius wrote:
> I have a Broan Allure QS1 Series Range hood that the lights just stop working
> what could be the problem. I keep reading on some of the reviews that it might
> be the switch since both lights went out
>
Path: not-for-mail
Subject: Re: Broan Allure Lighting Problem
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References: <1151271908.3...@m73g2000cwd.googlegroups.com>
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LOL

JRod

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Mar 12, 2019, 7:14:05 PM3/12/19
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replying to Eric B., JRod wrote:
Thanks Eric..! It worked for me too..!

Khan

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Sep 15, 2019, 3:44:08 PM9/15/19
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replying to scarlat91, Khan wrote:
Hi,
Thank u for update.
I am having the same issue.
Can you please
share BROAN email and contact number.
Thank u

trader_4

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Sep 15, 2019, 4:02:55 PM9/15/19
to
I'm sure Scarlat has been waiting around since 2006 and has the answer.



drifterbob

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Feb 10, 2020, 10:44:06 PM2/10/20
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replying to Eric B., drifterbob wrote:
Eric B. You the man . It worked for me

gcast...@gmail.com

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May 16, 2020, 7:43:29 AM5/16/20
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gcast...@gmail.com

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May 16, 2020, 7:45:33 AM5/16/20
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I have the same problem but when I check the voltage at the center contact to ground I have 120 vac. Did you resolve you issue? If so how?

Mariav1011

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Sep 24, 2020, 7:15:09 PM9/24/20
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Same shit happened to mine as well I even put a new switch and it still doesn’t work now I’m wondering if it’s the sockets

--
For full context, visit https://www.homeownershub.com/maintenance/broan-allure-lighting-problem-122759-.htm

Mariav1011

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Sep 24, 2020, 7:31:29 PM9/24/20
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Ha ha!
I had the same problem. But mine stopped working when I had a lightbulb that blue I try to take it out and the stupid light bulb broke and made a Spark so I think it caused a problem during that time at any rate I replace the switch and it still doesn’t work so my dad the electrician is going to come over tomorrow and see if he can figure out what the hell is wrong with it

Gino

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Sep 24, 2020, 8:45:10 PM9/24/20
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You have to use the exact bulb as a replacement. I think a halogen bulb is required. Use a meter to check the voltage I trie LED bulbs and those did not work. I found the right bulb on EBay

John

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Feb 19, 2021, 2:31:03 PM2/19/21
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> The only other problem that might have happened would be the little brass tab inside the screwshell could be pressed down to far and not making contact with the lamp
Thank you so much for sharing your words of wisdom Randy, i.e. "The only other problem that might have happened would be the little brass tab inside the screwshell could be pressed down to far and not making contact with the lamp" ...... yes indeed, this was the problem and following my delicate procedure, I now enjoy a controlled luminescence from my range hood !!
Thank you so much again ...... best regards .....John (Victoria BC)

Mk

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Aug 11, 2021, 6:15:08 PM8/11/21
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Wow, too funny! When I renovated my kitchen about 13 years ago I installed the Broan -Allure and have been very happy with it, but about 8 yrs in, I too had bulb issues and changed the bulb only to have issues w/ it. What I realized was that there was nothing wrong w/ the wiring but the bulb was not making contact w/ the contact inside the socket. The remedy was to try and pull the contact down but I decided against that out of fear of breaking off. What I did was to drop a dab of soldier on the tip of the bulb....work every time. I have run into this problem w/ all new bulbs (3x). Don't know why but like I said, look at the base of the bulb...they're flat or recessed, bulbs use to have a pucker/ pimple at the bottom. Go figure! Sorry it took me 15yrs to find your post. Good luck. Mk.

WilMel

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Feb 3, 2022, 1:15:13 PM2/3/22
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02/03/2022 Still works today Eric. Pulled up on the brass connector and it worked!

--
For full context, visit https://www.homeownershub.com/maintenance/broan-allure-lighting-problem-122759-.htm

jeff

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Mar 10, 2022, 12:01:57 PM3/10/22
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We had the same issue, it was a poor connection to the brass tab in the base . Thanks for the tip !!!

--
For full context, visit https://www.homeownershub.com/maintenance/broan-allure-lighting-problem-122759-.htm

Shuang Li

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Oct 22, 2023, 11:49:37 PM10/22/23
to
On Wednesday, August 11, 2021 at 3:15:08 PM UTC-7, Mk wrote:
> Wow, too funny! When I renovated my kitchen about 13 years ago I installed the Broan -Allure and have been very happy with it, but about 8 yrs in, I too had bulb issues and changed the bulb only to have issues w/ it. What I realized was that there was nothing wrong w/ the wiring but the bulb was not making contact w/ the contact inside the socket. The remedy was to try and pull the contact down but I decided against that out of fear of breaking off. What I did was to drop a dab of soldier on the tip of the bulb....work every time. I have run into this problem w/ all new bulbs (3x). Don't know why but like I said, look at the base of the bulb...they're flat or recessed, bulbs use to have a pucker/ pimple at the bottom. Go figure! Sorry it took me 15yrs to find your post. Good luck. Mk.
> --
> For full context, visit https://www.homeownershub.com/maintenance/broan-allure-lighting-problem-122759-.htmH

I have similar issue on Broan Allure range hood lights. Tried Eric's way to pull the connector down a little bit, it works like a charm!!! Thanks Eric.

MK: I had similar concern of breaking the connector while pulling it down, your solder way is much safer, great work around!!!

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