http://www.cardellkitchens.com/
We found a unique design we liked with a rope pattern in the door
design, raised door styles and all wood construction. Nice solid
looking drawer slides and everything seemed good. Got the pricing and
in line with the Kraftmaid stuff but a better design. We tried to
finalize the deal but after several trips all we were getting was a
hand written paper without even the company letterhead in the sheet.
We requested something more definitive but didn't get much help. We
were told we'd get a spread sheet with everything detailed but that
was two weeks ago and no word. Hate thinking we have to chaise these
people down to buy stuff from them.
When we got the quotes from Lowe's it was all detailed out with full
descriptions, drawings, terms, conditions, and everything clearly
defined. We're a little hessitant on dropping around $8K off a hand
written sheet that has a bunch of numbers on it that we don't have
anything to reference to, and with a bunch of prices hand written
beside them. We're worried if something comes in wrong we'd have
little recourse to get it fixed.
Is this a normal method of buying kitchen cabinets? Off hand written
sketches?
And has anyone had good/bad experiences with Cardell? It seems like a
good product line but the ordering methodology seems a little risky.
Do you think it could just be this one dealer? There is another
dealer only about 10 miles away (actually closer to our home) but when
we attempted to email then from their website we got the email
returned as an invalid address which didn't give us a wamr fuzzy
feeling about them either.
Any and all help would greatly appreciated!
Very little other than they're not a Merillat (sp?) or similar.
I'd not heard of them so didn't answer first go-round but looked at
their site this time -- not enough info there (nothing but pictures,
basically) to tell anything at all about construction, materials,
hardware, warranties, etc.
As for the other part of the story, I wouldn't deal w/ that distributor
for any product unless it were someone I knew personally that I could
trust implicitly to follow through and that's how they do business. I
know several that the description superficially fits--one is absolute
top-notch and first choice; the rest are as scatter-brained in their
work and the rest as is their estimating/pricing/design.
If there's another distributor and you're still interested in the
product and it's only 10 miles why haven't you visited them already is
the only question I'd ask.
--
--
Bill
In Hamptonburgh, NY
To email, remove the double zeroes after @
>> No experience with Cardell Cabinets out there?
Hey..how about Direct Buy (NOT) " $ 62,000 in cabinets for ONLY $ 38,000"
HAHAHAHAHAHAHAHA
And $23,999 in membership fees and dues netting you a whopping $1 in
savings.... :O)
Almost fell for DirectBuy but then I sobered up... :O)
I attempted to email in a request and the email bounced. I attempted
to send it as a fax and the fax failed. So I called them today and
their phone is disconnected. So forget them.
And the dealer with the hand written quote I did notice that they had
FOR SALE signs on their cabinet displays.... what does that say???
I wrote Cardell direct and they said the dealer who is offline has
moved (but their website is still up) but they gave me the name of
another place local (a stone's throw from my work) and I called them,
they gave me email address to send request to and were very
professional on the phone. Feel more comfortable already :O)
I assume this includes installation? Have you seen actual samples of
each's work?
--
No installation. This is just assembled cabinets. But really top
notch looking stuff. Raised doors with curved cabinet face edges and
a rope molding in the cut trim of the door faces. This is the entire
kitchen, base units, drawers, wall cabinets, angled end cabinets, a
desk drawer for a little nook area with a leg and a wall cabinet above
it, top trim molding with rope inset, and light kit molding for under
the wall cabinets. Dumped the utility cabinet as we're going to build
one in the kitchen instead. That unit itself was almost $1,000 and we
figured we'd just frame one in and sheet rock it and make it like we
want it and save a ton of $$$.
I'll pop note in around a month from now to let everyone know how
things turned out.
Thanks for all the input,
Scott
infiniteMPG wrote:
> http://www.cardellkitchens.com/
-------------------------------------
We have a like product that will be quite a bit less than Cardell and is
all wood with solid Maple doors and frames. Check us out at
http://www.directcabinetrysupply.com/ I can design your kitchen with ease
and give you and exact quote in proper format. All I need is you wall
measurements and ceiling height. If I can be of assistance please let me
know.