Stay away from American Home Shield
SM
Home Shield - AHS) ...
My husband and i bought a condo that had some old appliances and
thought that purchasing an appliance insurance would help us defer
unforseen expenses in the event of an appliance faliure. This is where
we went wrong.
When our AC stopped working 2 months ago, we called them with a
service request.
1. the contractors they assigned to us, never showed up! they kept
making appointments and then nothing. this went on for 3 weeks!
(in comparison, when we called an independent company, a technician
from their company was ready to come out the next morning)
2. we had to keep calling AHS to tell them that the contractor was not
sending a technician and had to fially request that they assign us a
new contractor
3. a technician from the new contractor came and told us that the
damage we had would not be covered by AHS and that we needed to pay
him for his visit (5 times the theoretical service charge of $45) and
sort it out later with AHS
4. when we spoke with AHS they informed us that they were not going to
cover our repairs because the unit had not been maintained properly --
it said nothing of this on the report that the technician had left
with us. They said this was the analysis provided to them by the
contractor (different than what had been provided to us!).
So, basically it is our word against their assumptions. We are in the
hole over $2000 and are NEVER going to use this company.
MAG
sany...@hotmail.com says...
(sad story snipped)
> So, basically it is our word against their assumptions. We are in the
> hole over $2000 and are NEVER going to use this company.
>
documented in this newsgroup previously, and several other stories I've
seen here).
For the record, I was pretty happy with them years ago, but of late they
do not seem to be a good deal.
The best thing to do is bank the amount of money you would spend on the
warranty each year in a household repair account.
But I do wonder: why did the guy try to charge you for 5 times the
service charge fee? If it won't be covered by AHS, that's their call,
but it should not cost you more than the service charge for him to give
an opinion. I hope you didn't pay him... unless of course he was the
independent contractor and not affiliated with AHS. I have found that
the decent contractors won't work for AHS, since AHS forces them to cut
too many corners.
Marc
Joseph Meehan
...
>
> So, basically it is our word against their assumptions. We are in the
> hole over $2000 and are NEVER going to use this company.
For the most part, it would be good never to use any such insurance.
Let's face facts, they are all in the business of making money by charging
you more than it cost them to run their business and the cost of all the
payouts they are going to have for you.
Most people are going to pay more in than they receive back, enough more
to pay all the cost and profit of the insurance company.
For some people that added cost is worth the secure feeling, for them,
let's hope they choose a better company.
--
Joseph E. Meehan
26 + 6 = 1 It's Irish Math
American Mechanical
"SM" <sany...@hotmail.com> wrote
<snip>
> 4. when we spoke with AHS they informed us that they were not going to
> cover our repairs because the unit had not been maintained properly --
> it said nothing of this on the report that the technician had left
> with us. They said this was the analysis provided to them by the
> contractor (different than what had been provided to us!).
First off, home warranty companies are a scam. Second, just out of
curiosity - how often did you have the unit professionally maintained?
- Robert
Richard J Kinch
> My husband and i bought a condo that had some old appliances and
> thought that purchasing an appliance insurance would help us defer
> unforseen expenses in the event of an appliance faliure.
Sometimes con victims are innocent. More often they are suckered by the
thought that they were getting something for nothing.
The Brooklyn Bridge is not for sale, and appliance failure is not an
insurable risk. It is not like you just picked the wrong company.
Richard J Kinch
> Let's face facts, they are all in the business of making money by
> charging you more than it cost them to run their business and the cost
> of all the payouts they are going to have for you.
No, they are in the business of collecting up-front from every sucker, and
delivering to all those who never make a claim, and ignoring everyone else.
TURTLE
"SM" <sany...@hotmail.com> wrote in message
news:3889f2a8.04070...@posting.google.com...
This is Turtle.
Well all I can say is get in line for the Bitching Department about AHS and
others. You and about 200,000 others have been had by them this year alone and
you are just going to have to just get over it and not fool with them or the
other Scam insurance company any more. Your probley the 200,001 th sucker they
have Zipped this year alone.
In the HVAC Business you can tell the Crooks, Scammer, and rip off artist by if
they will do the HVAC work for American Home Shield or not. 99% of all
Respectiable HVAC contractor will not work for AHS and most of the other Scam
Artist Insurance companys.
Sorry to hear it and I am truely Sorry for your losses , but Them's the Gritts.
TURTLE
---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.714 / Virus Database: 470 - Release Date: 7/3/2004
TURTLE
"MAG" <nobody@nowhere> wrote in message
news:fa7e5c0680b52cec...@news.teranews.com...
> In article <3889f2a8.04070...@posting.google.com>,
> sany...@hotmail.com says...
> (sad story snipped)
> > So, basically it is our word against their assumptions. We are in the
> > hole over $2000 and are NEVER going to use this company.
> >
> This is par for the course with AHS (based on my own experiences, as
> documented in this newsgroup previously, and several other stories I've
> seen here).
>
> For the record, I was pretty happy with them years ago, but of late they
> do not seem to be a good deal.
>
> The best thing to do is bank the amount of money you would spend on the
> warranty each year in a household repair account.
>
> But I do wonder: why did the guy try to charge you for 5 times the
> service charge fee?
This is Turtle.
Crooks Work with Crooks. I think it is a Team Approach thing.
Mike J
Just think, $300/year to cover house full of old appliances, roof,
HVAC, plumbing, structural defects, etc, etc etc
They would have to be charging $400/month for a year to break
even. You know it just can't be legit business.....
M
"SM" <sany...@hotmail.com> wrote in message
news:3889f2a8.04070...@posting.google.com...
The Ranger
news:C1bHc.43725$%_6.39613@attbi_s01...
[snip]
> They would have to be charging $400/month for a year
> to break even.
How did you come up with that number of "$400/month for a year to
break even?"
The Ranger
CBHVAC
"Trent©" <trent...@hotmail.com> wrote in message
news:90kqe05ib9658pe6i...@4ax.com...
> On 7 Jul 2004 15:47:22 -0700, sany...@hotmail.com (SM) wrote:
>
> >Another message about being taken by an insurance company (American
> >Home Shield - AHS) ...
> >
> >My husband and i bought a condo that had some old appliances and
> >thought that purchasing an appliance insurance would help us defer
> >unforseen expenses in the event of an appliance faliure. This is where
> >we went wrong.
>
> spelled out in the contract you signed. You should be able to read
> exactly how any claims will be handled.
AHS does, and they always claim its not covered due to lack of service.
>
>
> >When our AC stopped working 2 months ago, we called them with a
> >service request.
> >
> >1. the contractors they assigned to us, never showed up! they kept
> >making appointments and then nothing.
> >this went on for 3 weeks!
>
> How many contractors? Did you document all the appointments?
>
> >(in comparison, when we called an independent company, a technician
> >from their company was ready to come out the next morning)
>
> 'Was ready' is no better than the ones that didn't come out. You
> can't use that as a comparison.
Not always...there are days we are slammed up, and if someone calls and we
have someone around the corner, they just MIGHT get service faster..
>
> >2. we had to keep calling AHS to tell them that the contractor was not
> >sending a technician and had to fially request that they assign us a
> >new contractor
>
> Above, you say many contractors.
My comments exactly..
>
> >3. a technician from the new contractor came and told us that the
> >damage we had would not be covered by AHS and that we needed to pay
> >him for his visit (5 times the theoretical service charge of $45) and
> >sort it out later with AHS
Nope...that is NOT how its supposed to be. Simply make a complaint with AHS,
and in this case, you can refuse payment, since the tech, can not make the
diagnosis for payment....unless its a VERY obvious lack of service....like 2
inches of fuzz on the evap coil...
>
> Many people get lulled into this trap. In the future, keep this fact
> in mind...
>
> You do NOT hafta pay a contractor on the spot. Simply tell him that
> you will not pay...and that you will sort it out later with the
> insurance company...and/or with him. If he refuses to leave without
> payment, call the police and have him removed.
Umm...thats a blanket statement, and in many areas, would be wrong.
IF the tech installed a part, or parts, and now you refuse to pay, the tech
has EVERY right to remove the part, and tell you to call who you want.
Of course, that seems not to be the case with this posting, but I think that
there are things that the OP is leaving out.
>
> This is not to say that he might not have legal recourse in the
> future. But he cannot FORCE you to pay. And don't be shy about not
> paying...if you feel you shouldn't be paying.
Liens, small claims, and such, can indeed FORCE them to pay.
>
> In this particular case, you did not order the service call...the
> insurance company did. You have no obligation to pay him...although
> he will have the right to file a mechanic's lien against your property
> later if no one pays him.
That is automatic in some areas.
>
> >4. when we spoke with AHS they informed us that they were not going to
> >cover our repairs because the unit had not been maintained properly --
> >it said nothing of this on the report that the technician had left
> >with us. They said this was the analysis provided to them by the
> >contractor (different than what had been provided to us!).
What WAS provided to you? What you see, and they see, altho written the
same, and means the same, can be taken different particularly when you want
something for nothing.
>
> Now...take them to court...either with your attorney...or to small
> claims court. I strongly suggest that EVERYONE have a family
> attorney. They can often be more valuable than a family doctor.
>
> >So, basically it is our word against their assumptions. We are in the
> >hole over $2000 and are NEVER going to use this company.
>
> Check your policy. If it looks like you've been wronged, sue the
> bastards! lol
Agreed.....but AHS has been sued...doubtful that they can win, particularly
if they have covered all the bases for a declination of payment.
>
> Good luck.
>
>
> Have a nice week...
>
> Trent©
>
> What do you call a smart blonde?
> A golden retriever.
CBHVAC
> work was done by the tech. It doesn't sound like the OP ordered the
> service cal...AHS did. The tech needs to collect from AHS.
>
Now this can get murky...
IF AHS was called about a non cooling problem, the OP EXPECTED a tech to
show up.
The tech knows its an AHS call, and he is torn between making the unit run,
and staying within standards for AHS.
So, the units not running for a dirty evap. AHS wont pay for that, but the
unit wont run with that either...so hes got to make a call.....
Clean it, and get it running, or say screw it, leave it to the customer, but
the customer has to pay the AHS fee at least.
Now, what *I* do is simple. I am NOT an AHS contractor. They dont want me.
LOL...
If I get a call, and the customer says they have AHS I tell them up front,
that I am going to get paid, for whatever I do, and THEY can get with AHS
and fight it out.
If they say no, then I dont do the work...period.
> >> This is not to say that he might not have legal recourse in the
> >> future. But he cannot FORCE you to pay. And don't be shy about not
> >> paying...if you feel you shouldn't be paying.
> >
> >Liens, small claims, and such, can indeed FORCE them to pay.
>
> Liens do not FORCE payment. They do COLLECT payment...but only when
> the property is sold...and only if you (plural) remember to renew the
> lien when legally required.
Well...force is the wrong word of course, but, most times when you state its
lien time, they pay.
>
> Small claims certainly don't force payment. If successful with a
> small claim, all you get is a judgment. Payment is never guaranteed.
> In many (most?) cases, its simply an additional waste of money.
>
> >> In this particular case, you did not order the service call...the
> >> insurance company did. You have no obligation to pay him...although
> >> he will have the right to file a mechanic's lien against your property
> >> later if no one pays him.
Ah...but the insurance company WAS called, and its their job to dispatch
the tech...regardless of the actual final outcome.
When this happens, and the company will not pay, normally its cheaper for
the customer to have called someone themself.
> >
> >That is automatic in some areas.
>
> I've never heard that before. I know that you have the RIGHT to file
> a lien...usually within 30-90 days of the last work done on a site
> (varies)...and that you can give up that right by signing a waiver of
> lien. But I never heard of automatic liens being filed. The clerks
> of court must be pulling their hair out in those areas!
CA for example. It is on the work order you sign. You fail to pay, there is
a mech lien. No paperwork to file unless you want to really go after them.
Only used it a couple of times, and for CA, its amazingly simple.
>
> If the liens are filed automatically, I wonder how they're canceled.
Paid...::)
Mort Guffman
My house came with a AHS warranty. The fridge wasn't working right.
They sent out a guy - he changed a part and charged me $45. It didn't
help much. Needless to say I didn't renew the warranty at the end of
the year. I've also gotten to like soft ice cream. Funny how these
things work out.
I think AHS makes a ton of money from warranties that are included
with home sales. Probably most buyers forget they even have a warranty
and never use it.
Mort
American Mechanical
> On Thu, 8 Jul 2004 23:31:43 -0400, "CBHVAC"
> <webm...@carolinabreezeREMOVETHIS.com> wrote:
>
> work was done by the tech. It doesn't sound like the OP ordered the
> service cal...AHS did. The tech needs to collect from AHS.
Nope, the policyholder is made aware of a deductible right from the start 9
times out of 10 when dealing with these scam warranty companies.
>
> >> This is not to say that he might not have legal recourse in the
> >> future. But he cannot FORCE you to pay. And don't be shy about not
> >> paying...if you feel you shouldn't be paying.
> >
> >Liens, small claims, and such, can indeed FORCE them to pay.
>
> Liens do not FORCE payment. They do COLLECT payment...but only when
> the property is sold...and only if you (plural) remember to renew the
> lien when legally required.
You don't want a lein against your property any more than the next guy, they
usually get results.
>
> Small claims certainly don't force payment. If successful with a
> small claim, all you get is a judgment. Payment is never guaranteed.
> In many (most?) cases, its simply an additional waste of money.
Of course there is the petition to the court to allow garnishment of a
checking account, savings account or other asset of the person whom the
judgement is against. Laws vary by state and jurisdiction so I would be
hesitant to say that small claims is moot, some states believe debtors
should actually pay their debts.
>
> >> In this particular case, you did not order the service call...the
> >> insurance company did. You have no obligation to pay him...although
> >> he will have the right to file a mechanic's lien against your property
> >> later if no one pays him.
> >
> >That is automatic in some areas.
>
> I've never heard that before. I know that you have the RIGHT to file
> a lien...usually within 30-90 days of the last work done on a site
> (varies)...and that you can give up that right by signing a waiver of
> lien. But I never heard of automatic liens being filed. The clerks
> of court must be pulling their hair out in those areas!
>
> If the liens are filed automatically, I wonder how they're canceled.
Like CB said, they get paid.
- Robert
krs...@gmail.com
American Home Shiled is the most crooked company, don't buy their home warranty!!!.
Example, they will make you wait for three weeks before they even make a call on what to do about emergency issues such as water heater! Imagine without water heater for three weeks, and they dont really care about it.
Every time you call in a new person answers and you have to start over every time.
Contact me i have all the audio recorded from their customer support team it is clear how rude they are and how pathetic their customer service is.
krs...@gmail.com
philo
Stormin Mormon
>
> American Home Shiled is the most crooked company, don't buy their home warranty!!!.
> Example, they will make you wait for three weeks before they even make a call on what to do about emergency issues such as water heater! Imagine without water heater for three weeks, and they dont really care about it.
> Every time you call in a new person answers and you have to start over every time.
> Contact me i have all the audio recorded from their customer support team it is clear how rude they are and how pathetic their customer service is.
>
--
.
Christopher A. Young
Learn about Jesus
www.lds.org
.
Stormin Mormon
improved since then?
micky
>
>Example, they will make you wait for three weeks before they even make a call on
>what to do about emergency issues such as water heater!
water heater and weeks more before I put it in.
Just fill the sink and let it sit for a while till it's room
temperature and then it's warm enough to wash oneself with.
It also helps to build strength of heart for when we've all run out of
oil, gas, and electricity.
The Daring Dufas
TDD
Shadow
wrote:
>On Mon, 4 Nov 2013 15:08:18 -0800 (PST), krs...@gmail.com wrote:
>
>>
>>Example, they will make you wait for three weeks before they even make a call on
>>what to do about emergency issues such as water heater!
>
>Is that really an emergency? I went weeks before I bought another
>water heater and weeks more before I put it in.
>
>Just fill the sink and let it sit for a while till it's room
>temperature and then it's warm enough to wash oneself with.
>
I can't reach my armpits with my dick.
[]'s
--
Don't be evil - Google 2004
We have a new policy - Google 2012
NotMe
"The Daring Dufas" <the-dari...@stinky-finger.net> wrote in message
news:l59rpd$9q$1...@dont-email.me...
Red Green
news:_HWdu.177741$Am5....@fx24.iad:
Ass Hole Screwers
Help us AHS
--
For full context, visit https://www.homeownershub.com/maintenance/stay-away-from-american-home-shield-535608-.htm
trader_4
buy shipping insurance. I never have. The rates are high, they pay for the actual claims
that they decide to cover, plus all their overhead and profit. USPS for example, it costs
5% for items $50 and below, goes down to 2% for a $500 item. The post office isn't losing
5% or even 2% of their shipments. Plus just like with a home warranty contract, you're
at their mercy, as to whether they will pay off or not. If it arrives broken, seems they
want proof that it was packed extremely well and the box totally crushed, otherwise they
say it wasn't packed right and deny it. Plus you need the buyer to cooperate with the
claim, take good pictures, etc and good luck with that.
Bottom line is that the things that you can afford to self insure you're better off doing that.
Cathryne in NC
Cathryne
Clare Snyder
<8fd6e25c32dd4aac...@example.com> wrote:
>Same here they have covered nothing cist a lot plus you pay over 100 service fee for someone useless to come out and tell you NOTHING IS COVERED EVEN WITH THEIR COVERS EVDRTTHING PLAN SUE SUE SUE THESE FILTHY THIEVES THERE IS A CLASS ACTION AGAINST THEM JOIN. IT plz
ALL crooks, looking for rubes to fleece.