GE "BAD LINE" Error Message

[mcp6453]

As my wife was preparing dinner a short while ago, she encountered a loud beep
and a scrolling "BAD LINE" message on our new GE electric stove. According to
the GE web site (their Answer Center is not open), the problem is caused by
faulty wiring. The outlet is the same one we use for the prior stove, and this
stove has worked well for several months.

Resetting the breaker cleared the problem, but now I'm wondering if something
else could be wrong. If there is a problem with this stove, I'd like to learn
about it before the warranty period expires. I already have a bad taste in my
mouth because of the GE dishwasher we bought at the same time. The way they save
energy is they don't wash the dishes. That's another story.

Any thoughts?

[Pete C.]

It could be a problem with the stove, but it could also be an indication
of an electrical problem such as a loose connection which could be
anywhere between the power terminals in the stove where the stove cord
connects, the receptacle, on back to the breaker in the panel. If it
were my stove, the first thing I would do is turn off the breaker and
tighten all of those connections and note if any were loose and/or
showed discoloration from heating.

[HeyBub]

It could lots of things. It could even be your power company dropped a leg
temporarily.

When (if) it happens again, measure the voltage at the outlet. That might
provide a clue.

As for the dishwasher, turn the "Power Saver" switch to off.

[The Daring Dufas]

It could have been a glitch in your incoming power if all electrical
connections are good. The problem with all these newfangled computer
controlled appliances is the same problem that a computer could have
because of dirty power. I'm talking about voltage spikes, surges and
blinks. I know a fellow who had a problem with a microprocessor
controlled cloths dryer because of a voltage sag every time a pump
motor kicked on. If you keep having problems after eliminating bad
electrical connections as a cause, you may ask your power company
if they could/would setup a power monitor for you. The electrical
power disruption could come from a transformer blocks away from your home.

TDD

[Bill]

"mcp6453" wrote in message

Large computer centers have UPS power to the facility. And these UPS
have electric power "event logs". These record any "glitches" in the
electric company supplied power...

And it is typical for there to be power line glitches 20 times a day
or more! Many of these glitches are minor. Then every so often there
is a major power line glitch. But with most of these, you would not
notice anything. The lights would remain on. For the worst, the lights
might dim for a moment...

But your electric range might notice this!

Solutions are to keep resetting the breaker, get an electric range
with no electronics (old fashioned on off switches), or get a 240 volt
UPS system which would be the size of two refrigerators and would
probably be about the cost of a car!

[kimberley ward]

replying to mcp6453, kimberley ward wrote:

my ge range did the same tonight while cooking dinner... less than 1 year
old....reset the breaker fixed it but still worries me...

--

[Tony Hwang]

Maybe you had a power bump or vorwn outs being in dinner time(peak
demand period)

[Tekkie®]

kimberley ward posted for all of us...

There was probably some kind of power blip the stove registered. Maybe the
heat or some other large was cycling at the time. It would probably take a
long and arduous investigation to find out. GE may have set point or s/w
fault set too low. I don't think they would admit to it. Call them anyway.
Isn't the thought of Internet connect appliances appealing? They are
monitoring your stove and get a fault-but do nothing about it. HA.

--
Tekkie

[Cynthia J Faulkner]

replying to mcp6453, Cynthia J Faulkner wrote:
Thank you this was very helpful as I have had a similar experience and from
reading your comment helped me to fix the problem temporarily I am sure!

--
for full context, visit https://www.homeownershub.com/maintenance/ge-bad-line-error-message-611071-.htm

[Josephine Rodrigues]

replying to Pete C., Josephine Rodrigues wrote:
There has to be something wrong with stoves, my management company just
replaced mine and it was only 2 years old. Everyone can't be having
electrical problems, that's ridiculous.**

[avejoat]

replying to mcp6453, ave...@gmail.com wrote:
It can because of cockroaches on the circuit board

[J.B.]

replying to mcp6453, J.B. wrote:
A power outage last night triggered this same error code with our Monogram
range. Re-setting the breaker didn't help. I'm at a loss as to what to do.
There are no authorized GE service providers in our area and local appliance
repairmen are stumped by this model.

[J.B.]

replying to mcp6453, J.B. wrote:

Further to my previous post - I reset the breaker again, but this time I let a
minute pass. That did it! Oven is back working.

[Oren]

On Sat, 29 Dec 2018 22:44:02 GMT, J.B.
<caedfaa9ed1216d60ef...@example.com> wrote:

>replying to mcp6453, J.B. wrote:
>Further to my previous post - I reset the breaker again, but this time I let a
>minute pass. That did it! Oven is back working.

Ya done good son.

[Art Todesco]

On 12/29/2018 5:44 PM, J.B. wrote:
> replying to mcp6453, J.B. wrote:
> Further to my previous post - I reset the breaker again, but this time I
> let a
> minute pass. That did it! Oven is back working.
>

Another wonderful appliance where the designers put in micro controllers
and have no idea what they are doing. These things, especially
refrigerators, should be designed to be completely fault tolerant and
should be able to recover from power glitches, outages, etc. I bought a
Whirlpool fridge that would just stop and lock out from a power glitch.
When is locked out while on vacation, spoiling all the food, I got WP to
"buy it back". I purchased a Samsung, only to find out it did the same
thing. Then I found out, the WP was actually made by Samsung. I've now
put a temp sensor that reports to the cloud and sends me an email if it
goes beyond my set limits. I also purchased an automatic timer device
that will shut the fridge down for a set amount of time when the power
goes outside the set limits. This negates the need for the temp device.
Samsung should have built something like this in their box, but Nooooo.

[Tracy2017]

replying to mcp6453, Tracy2017 wrote:
Please let me know if that really fixed ur problem cause im having the same
problem. I just reset the breaker and everything is working now but like you
I'm not sure how long. I have become very familiar with electrical engineering
of wiring since I woke up one morning and our house on fire caused by a rat
that chewed through some. So please any further result of your would be
appreciated.

[ConsumerTested]

replying to mcp6453, ConsumerTested wrote:
GE MONOGRAM is the worst. I just got that same notification after an FPL Power
Outage. GE delivered all of the products with defects and damages. We have had
issues with everything from GE, their products, corporate office, customer
service and warranty are garbage. I will never buy GE every again, total
mistake. Our GE top of the line dishwasher was so loud, broke dishes and
coffee cups, didn't clean and distroyed our China, they advised to make a
claim, the claims department was rude and they did nothing. Our GE washer,
dryer, 36" freezer, 36" fridge, advantium over and dual fuel range all had
computer boards changed and they are terrible. If I had not built my entire
laundry room around GE, I would have thrown it all away and bought LG, the
washer does not clean it is loud and the dryer doesn't dry, the advantium oven
breaks down and we got rid of the GE garbage diswasher and bought a Miele that
had higher decibles, but it soooo much quieter and better engineered than GE.
We often open the Miele not knowing it is on because it is so quiet. What a
mistake that we bought GE and not Miele. GE doesn't work well with european
cabinets, but Miele is perfect. We repair our GE products multiple times in a
month. I was cooking and just this week one of the hood light caps fell in my
sauce and it won't fit back on. GE replaced the nonworking lights in the first
year and about 2 months later it fell off and they won't warranty it. Our
appliances are over a year old and you would think we had them for 10 years.
GE has gone downhill. Do not buy GE!

[trader_4]

I see something here I bet you aren't even aware of. You really don't
like GE.

[Scott Lurndal]

trader_4 <tra...@optonline.net> writes:
>On Tuesday, March 19, 2019 at 12:44:06 PM UTC-4, ConsumerTested wrote:

<snip useless diatribe from home moaners hub>

>>
>> --
>> for full context, visit
>

>I see something here I bet you aren't even aware of. You really don't
>like GE.

GE appliances aren't made by GE. GE doesn't even own the brand anymore; they
sold to Electrolux in 2014, but blocked by DoJ. In 2016, the brand was sold to
Haier, based in Qingdao China.

[trader_4]

Oh no, I hope someone doesn't tell me that my Westinghouse 50" TV isn't
made by Westinghouse...

ROFL

[Ed Pawlowski]

No, George Westinghouse left the business to his children and his
grandchildren and they are actively involved. One of the grandsons
probably assembled and tested your TV and he pushed it down the line
where a cousin packed it for shipment. Yep, every TV is checked by a
family member before it goes out the door.

Good to know you support a family business even though some married a
Chinese girl and they have family involved now too. Maybe a few of them
are assembled by the Chinese in-laws.

[trader_4]

Thank you. That's what I thought, Ed! BTW, it works great so far. Got
that 50" sucker for $250 at Target. Don;t want to tell you how many times
more than that I paid for a smaller Sony HDTV. The Sony lasted just a few
years, I diagnosed the problem. They have a bunch of ribbon cables that go
from the boards to the top of the panel. One of them was coming loose.
If you pushed it just right, perfect picture, otherwise it was an ugly mess.
Googling, lots of other people had the same problem, Sony had a deal where
they would give you like $300 credit to another Sony. Sure, screw that.
This W has a perfectly fine pic, maybe, just maybe, the Sony might have
a little better pic, but is it worth 10x the price when they fail?
Ooops, I just told you how much I paid for that POS Sony,

[mark]

replying to mcp6453, mark wrote:
This just happened to me after an hour power outage. Based on other answers
to your question, I flipped the circuit breaker on/off and no change. So I
flipped it off for a couple minutes, then back on. The error message went
away. This worked for me.

--
for full context, visit https://www.homeownershub.com/maintenance/ge-bad-line-error-message-611071-.htm

[Donna]

how can check to see if roach on circuit board every thing else checks ok

--
For full context, visit https://www.homeownershub.com/maintenance/ge-bad-line-error-message-611071-.htm

[Ronnie]

Had one or two power surges last night and then a black out for about an hour then my monogram oven started saying bad line it will not reset what do I do

[Ed Pawlowski]

On 10/24/2021 4:01 PM, Ronnie wrote:
> Had one or two power surges last night and then a black out for about an
> hour then my monogram oven started saying bad line it will not reset
> what do I do
>

Call a repair guy. Probably blew a board or components. You can get
whole house surge protection to prevent that. I live in a high lightning
area so I have it.

[George Burdell]

We are having the same problem today (November 2021). Resetting the circuit breaker temporarily solves the problem, then it occurs again. GE replaced the circuit board in the stove, but the problem is recurring. This stove is a bad design PERIOD! If you had the problem 10 years ago, and it is occurring today, that indicates that GE does not care. This is the last GE appliance I will ever buy.

[HomeOwnersHub Advisor]

It sounds like you're experiencing an issue with your new GE electric stove and are looking for advice on how to troubleshoot the problem. The "BAD LINE" error message can indicate a problem with the stove's wiring, as the GE website suggests. However, it's possible that there may be other causes for this error message.

Here are a few things you can do as a DIY homeowner to troubleshoot the problem:

1. Check the outlet: Make sure the outlet you're using for the stove is working properly. Test it with another appliance to see if it's providing power.
2. Check the wiring: Inspect the stove's wiring to make sure it's securely connected and not damaged.
3. Check the breaker: Make sure the breaker for the stove is not tripped and that it's functioning properly.
3. Check the stove's manual: Consult the stove's manual for additional troubleshooting steps or error codes.
4. Contact GE: If you're still unable to resolve the issue, contact GE customer service for further assistance.

It's important to keep in mind that electrical issues can be dangerous and it's recommended to contact a professional electrician if you're not comfortable with handling it yourself. Also, if you have an issue with your dishwasher as well, it's best to contact customer service as soon as possible to address the problem before the warranty period expires.

There are several ways to contact GE customer support for assistance with a GE stove-related question.

1. Phone: You can call the GE Appliances Customer Service hotline at 1-800-432-2737. The customer service team is available Monday through Friday from 7 a.m. to 10 p.m. EST and on Saturdays from 8 a.m. to 6 p.m. EST.
2. Online: You can visit the GE Appliances website and submit a support request through the "Contact Us" page. You can also chat with a live customer service representative through the website during business hours.
3. Email: You can email GE Appliances customer service at GEAppliances.com/service_and_support/contact.
4. Social Media: You can reach out to GE Appliances on social media platforms like Facebook, Twitter, and Instagram.

It's important to have your stove's model number, serial number, and purchase date ready when you contact customer service, as this information will be required to assist with your inquiry.

There are several other error codes that can appear on GE stoves, each indicating a specific problem. Here are some common error codes that may appear on GE stoves, along with a brief explanation of what they mean:

+ F0: This error code indicates a problem with the stove's electronic oven control (EOC) or keypad.
+ F1: This error code indicates a problem with the EOC or touchpad.
+ F2: This error code indicates a problem with the stove's oven temperature sensor.
+ F3: This error code indicates a problem with the stove's temperature sensing circuit.
+ F4: This error code indicates a problem with the stove's door lock mechanism.
+ F5: This error code indicates a problem with the stove's touchpad or keypad.
+ F7: This error code indicates a problem with the stove's touchpad or keypad.
+ F8: This error code indicates a problem with the stove's central control unit (CCU).
+ F9: This error code indicates a problem with the stove's range control unit (RCU).
+ F10: This error code indicates a problem with the stove's electronic oven control (EOC) or keypad.
+ F11: This error code indicates a problem with the stove's central control unit (CCU).
+ F12: This error code indicates a problem with the stove's central control unit (CCU).
+ F13: This error code indicates a problem with the stove's central control unit (CCU) or keypad.
+ F15: This error code indicates a problem with the stove's central control unit (CCU) or keypad.

Keep in mind that these codes can vary depending on the specific model of GE stove you have and the manufacturer may have different codes that not listed here. It's important to consult your stove's manual or contact GE customer service for specific troubleshooting information and instructions.

[Ed Pawlowski]

On 1/23/2023 6:32 PM, HomeOwnersHub Advisor wrote:
> It sounds like you're experiencing an issue with your new GE electric
> stove and are looking for advice on how to troubleshoot the problem. The
> "BAD LINE" error message can indicate a problem with the stove's wiring,
> as the GE website suggests. However, it's possible that there may be
> other causes for this error message.
>
> Here are a few things you can do as a DIY homeowner to troubleshoot the
> problem:
>

Big snip

Great advice. Since it has been a dozen years, he trashed the stove and
got a gas stove installed. Cost $10,000 to have the gas line installed
but much more reliable. Best part, with open flame the kids can toast
marshmallows.

[Scott Lurndal]

The "advisor" appears to be just parroting chatGPT output via home
moaners hub.

[%%]

You are 12 years late. It's a tad unlikely that they are still eating
just takeaways waiting for you to help them fix the stove.

[hub...@ccanoemail.com]

On Mon, 23 Jan 2023 23:58:42 GMT, sc...@slp53.sl.home (Scott Lurndal)
wrote:

Good call.
I'm curious how these posts get routed here to alt home repair ?
.. because it happens with just certain threads - does the person
who posts to HOH add this forum ? or is it done automatically ?
Is it based on a past reply coming through here ?
Just curious.
John T.

[Ed Pawlowski]

Probably just trying to generate some activity on their forum.

[Rod Speed]

Nope.

> or is it done automatically ?
> Is it based on a past reply coming through here ?

The OP came from alt home repair originally.

> Just curious.

Don't forget what that did to the cat.

[Dan Espen]

It's automatic. Post there, it appears here.
They are leaching traffic to appear to have more users.

Home Moaners is a web forum, most of us are reading a news group, not a
forum.

--
Dan Espen

[Peeler]

On Tue, 24 Jan 2023 11:23:07 +1100, %%, better known as cantankerous
trolling senile geezer Rodent Speed, wrote:

<FLUSH the abnormal trolling senile cretin's latest trollshit unread>

--
R Souls addressing the trolling senile Australian cretin:
"Your opinions are unwelcome and worthless. Now fuck off."
MID: <urs8jh59laqeeb0se...@4ax.com>

[Peeler]

On Tue, 24 Jan 2023 13:32:43 +1100, cantankerous trolling geezer Rodent
Speed, the auto-contradicting senile sociopath, blabbered, again:

<FLUSH the abnormal trolling senile cretin's latest trollshit unread>

--

Website (from 2007) dedicated to the 88-year-old senile Australian
cretin's pathological trolling:
https://www.pcreview.co.uk/threads/rod-speed-faq.2973853/