On 4/29/2013 2:05 PM, (PeteCresswell) wrote:
> Per ray:
>> How do I get rid of it. The electrical
>> company came for inspection and said that it is not their. It is either
>> owned by Verizon or Comcast. Called these two companies but have no idea
>> where to point me to. What should I do?
>
> When I had a Comcast cable break as I was driving under it - and it
> damaged some property on top of the vehicle - I spent awhile trying to
> get in touch with somebody from Comcast before I gave up and just filed
> a small claims court action against them.
My friend said he heard car horns and saw cars going slow in front of
his house. The cable going to their house ran from their house across
the street to a mid-span attachment on the cable carrier cable and then
to the tap near the pole. The mid-span attachment broke so the cable was
hanging in the street at windshield level.
He called Comcast and they politely informed him they would be there
next Monday between noon and 5. It was late evening so he was likely
speaking to someone offshore who could only offer that solution. So he
called 911 to report the issue with the cable. Multiple fire trucks and
equipment showed up. A little later a Comcast truck showed up and
repaired the mid-span attachment. Next day my friend got a call from the
local Comcast office construction superintendent apologizing for the
event. He said 911 had contact info for them but their after hours call
center didn't. My friend asked and the guy said the reason he was
calling was because the city told them to call. He also said Comcast got
dinged for sending out the firetrucks and other equipment.