Leslie
lfo...@acm.vt.edu
> Help! Our carpets were steam-cleaned before we moved into our house.
The
> previous owners did not have pets, and I don't think the original
owners
> did either. The living room has original carpeting (16 years). It
was fine
> prior to the cleaning but now it smells like cat pee! My
father-in-law
> suspects the foam underneath the carpet is disintegrating (aided by
the
> steam-clean) and is causing the smell.
Horse feathers.
Urethane, or part rubber pad, like a waffle, does not smell like urine
as it disintegrates, and neither does steam cleaning produce the smell
of cat urine.
If it smells like cat urine, it *is* cat urine. "A rose is a rose..."
Oh, what a joy it is to be on the end of the *wand* when this
discovery is made. That pressurized hot water hits those dried urine
salts, and what *I* get is a face and snoot full of the nastiest,
raunchiest ammonia smell you can imagine.
It isn't the *fault* of the cleaning...cleaning does not *create* cat
urine. *Please* direct your anger at the *right* party: the cat and
the previous owners. I don't *care* if the previous owners did not
have a cat--a cat urinated in that house.
I once had an angry landlord yelling at me about how his tenant had
*no* animals, and certainly not a large dog, so it was *my* fault that
his carpet smelled like dog urine from a *large* dog as I said. It was
*new* carpet just six months ago, and she had no dog, you *idiot*, and
you owe me a new...
Just then tenant's boyfriend showed up, 140 lb Rotweiler in tow.
Howdy.
Or the woman who left her daughter in charge on summer break while she
traveled overseas, to return to have her carpets cleaned, while
daughter left for school. When the house smelled like cat urine, it
was *my* fault--Mom gets on the phone, to hear "Boots", daughter's new
kitty, meowing at her apartment at college.
Oh. Sorry.
First, you have to understand the *problem*. If it is a dog, or a cat.
Male or female. Males go to the perimeters and vertical surfaces (your
*new* sofa!); they raise their legs. Females will squat, so the
concentration is in the *middle* of the room, usually.
Next, dog or cat. Neither are "pleasant" but cat urine is a
particularly foul smell. Size of the animal is crucial; a large 80
pound dog is a *far* different problem than 2 lb toy poodle. For cats,
if the cat urinates 6 ozs per day for a year, that is 17 *gallons* of
urine...
When urine leaves an animal's body, it has a *host* of problems: it is
hot, body temperature, so it will rapidly affect dyes in some types of
fibers. Your wool Oriental is a classic. Next, that cat food is *dyed*
not for Fido, or Kitty...they can't *see* color..but for Mrs. Kitty,
so that those beef dinners are red, like real beef. Yum...yum. You
have pigments, dyes, urea, salts, acids, proteins, waste products,
water, etc. It is a warm, acidic, pigmented solution hitting a carpet
*dyed* with acid based dyes.
After a few days, or even hours, the urine starts drying and undergoes
a pH shift, from an acid to an alkaline. It now starts to smell like
ammonia. It offgases a foul odor from microbial activity. Gravity has
made it wick down, through the carpet, backing, into the latex glue
holding the primary backing and the secondary backing together, and it
still continues down, to the pad, usually a nice, large urethane
"sponge", where it goes from being a coffee cup saucer size on the
surface to a manhole cover in the pad. It is called "wicking"; SEE
"sponges".
From the pad, gravity calls it *again*...now it enters the subfloor.
It dries, and from the surface, a 6 inch circle, say, is now an
irregularly shaped four *foot* square, in which every surface is
contaminated with an acidic solution about to change to a smelly
decomposing alkaline *rotting* mess. It dries, and since it was only
once or twice, that you *know* about (in reality, the animal has been
urinating for three months), you don't smell it. It is summer, and the
house is closed, with air and dehumidifier keeping it cool and dry.
But one morning, you want to air out the house. You throw open the
doors and windows, and as the morning heats up to 90 degrees and 85%
RH (relative humidity), your nose suddenly twitches. What *is* that
smell? It smells like...cat urine! We don't even have a *cat*!
How do we smell? In the *presence* of *heat* and *moisture*. An ice
cube of cat urine will not be detectable. Put it on the counter, and
let it melt...
Or, your carpet cleaner comes in, and in doing a good job, he cranks
up the heat and water pressure, and starts flushing and rinsing your
carpet. As the wand head moves across the room, that hot water hits
those dried urine crystals on the carpet surface, and *BOOM*, that hot
water *instantly* activates the olfactory nerves. Heat and moisture.
So don't blame *ME* for actually doing what I am supposed to
do...clean your carpet. I don't ask to get a 180 degree humid cloud of
ammonia to my face. It is not *my* fault that a cat urinated on your
rug, okay? And cleaning it with steam does NOT cause urine odors.
What's the subfloor? Whether it is wood or concrete, you CANNOT clean
out dried urine salts. Let me repeat, as no ONE ever believes a guy
who does it for a living: you CANNOT clean out dried urine salts out
of wood (hard, but porous surface) or concrete (hard, but porous
surface).
You find the areas using a hydroprobe or hydrosensor, a device that
beeps in the presence of moisture (or dried *salts*) and with a black
(UV) light. IF the areas are small enough, you may be able to either
*inject* at the various levels (carpet, pad, subfloor) in a clock-like
circle around the urine, either a sealing agent which will bond to the
crystals, encapsulate them, and then PREVENT heat and moisture from
activating them. Works *well* in *small* areas...like one time deals.
Or, an enzyme may work, but enzymes are the most overly hyped, under
performing agents I have worked with. I have seen people dump
*gallons* of enzymes on urine areas so that they could delaminate the
carpet (cause the latex to dissolve, and the primary and secondary
backings separate...can you say handfuls of tufts?) while the urine
smell still remained. I have an Oriental rug in a *horse* tank right
now, with 100 gallons of water, and 4 gallons of enzyme, trying to rid
an $9000 rug of urine, and this is the *third* day of soaking. Your
carpet will not *last* 3 days, soaking, okay? Wool *will*. Maybe
tomorrow it will be done...but I *doubt* it.
What you have to probably do, is pull up the carpet, replace the pad
(because it is *soaked* with urine), even remove the tack strips (if
they are black and water stained, it has either gotten wet, or been
urinated on), then rinse the subfloor with an **acid** cleaner to
neutralize the **alkaline** urine crystals on the surface. Allow to
dry. Then *seal* the floor; since I *only* work on concrete subfloors
(I am in Florida), I use xylene sealers from either carpet cleaning
supply stores, janitorial supply, or tell your paint man you want a
*sealer* that will prevent *moisture* and it CANNOT be a silicone
based water seal, like Thompson's Water Seal. Xylene on concrete; I
roll it on with a roller on a broom handle, and don't forget a *real*
respirator with real cartridges so you don't kill yourself, okay?
The dried xylene will make the floor shiny, and glow like it is wet.
NOW...take the folded over carpet. Using a HydroForce pressurized
sprayer from a truck mount, spray the hell out of the back of the
urine stained carpet with an acid detergent/rinse solution. Extract.
Spray again. Rinse. Extract. Let it dry.
If you want to get *real* thorough, like I do, sprinkle the subfloor
with C-O-C, which is "crystal odor counteractant", available at the
carpet cleaner's supply store. Put down the new pad. Sprinkle with
COC. Put down the carpet. Power strecth and reinstall. Clean the
surface of the carpet. If the areas aren't real large, and you have
*thoroughly* cleaned the back and face of the carpet, replaced the
contaminated pad and tack strips, created an odor "barrier" with the
COC, and sealed *all* contaminated subfloor, and the walls and
baseboards are not contaminated, you are *through*.
Here's my rules: *If* you do *exactly* as I tell you to, and DO NOT
deviate one single tiny bit, I will 100% GUARANTEE you will NEVER
smell cat urine again, as LONG as the animal is NO longer in the home,
and 2) if 20% of the surface of the carpet is contaminated, measured
by using the UV light, and hydrosensor, then *everything* goes,
including carpet, because **60%** of the surface underneath it *is*
contaminated.
But you still *have* to seal the subfloor. If you don't, the animal is
not there, and you put in new carpet, even tile...HEAT and MOISTURE,
folks, HEAT and MOISTURE. Those dried salts will get wet from humid
air, and *now* your new hard wood floor is contaminated....
And for cripe's sake, quit *blaming* the cleaner for *your* problem,
even if the previous owners sold you a house full of cat urine. Steam
cleaning your carpet is not the *CAUSE*; urine IS. Tell you what: pull
up the carpet, and *look* at the backing. If you see large water
marks, irregular shaped circles and lines, *that* is the wick marks.
Let me put it to you this way: how would you like to discover this
after $7500 worth of wood installation you get to now tear up?
Because if you do not *SEAL* it, you will *SMELL* it, because a cat
*URINATED* on the floor.
> Any opinions on this or what we
> should do to alleviate the smell? We didn't want to replace the
carpet so
> soon
Learn to love the smell, then. You *may* be able to clean it, as
described above. If you are looking for an easy fix, it *ain't* gonna
happen. No magic sprinkle of magic dusting powder, or an all consuming
enzyme will work. I do anywhere from 10 to fifty of these a year, and
one was $39,000...2 cats, a tenant away for days, and 220 sq feet of
carpet ruined, every wall and piece of furniture sprayed, steps,
baseboards, etc.
> (we're thinking about putting in hardwood flooring a year or two
from
> now when we have some $ saved up for this). Thanks for any advice.
Good luck, Leslie, and I'll be happy to help. But I got news for
you...there was a cat which urinated in that house.
Give us poor cleaners a break, would ya?
Mark
IICRC Certified Master Cleaning Technician
IICRC Certified Master Restoration Technician
>
> Leslie
> lfo...@acm.vt.edu
Anytime you get your carpet wet, you risk causing mildew, etc. which causes
oders. Also, you risk ruining your pad and/or sub floor.
Next time try a dry carpet cleaner like Host. Works better than any wet
system I have seen. My wife loves the stuff because you just sprinkle it
on, run the machine over it, wait about an hour and vacuum it up. No
waiting for carpet to dry.
Good luck,
Phillip
Leslie Fowler wrote in message <6iplp4$8td$2...@dane.cslab.vt.edu>...
>Help! Our carpets were steam-cleaned before we moved into our house. The
>previous owners did not have pets, and I don't think the original owners
>did either. The living room has original carpeting (16 years). It was fine
>prior to the cleaning but now it smells like cat pee! My father-in-law
>suspects the foam underneath the carpet is disintegrating (aided by the
>steam-clean) and is causing the smell. Any opinions on this or what we
>should do to alleviate the smell? We didn't want to replace the carpet so
>soon (we're thinking about putting in hardwood flooring a year or two from
>now when we have some $ saved up for this). Thanks for any advice.
>
>Leslie
>lfo...@acm.vt.edu
>
This was such an interesting post to me, that I had to comment. I use
all five of the IICRC accepted methods of cleaning carpet:
1. Absorbent Powder
2. Absorbent Pad (bonnet)
3. Dry Foam
4. Rotary Shampoo
5. Hot Water Extraction
The first three are referred to as "dry" methods in the sense that
there is minimal water used, but they are *all* water based cleaning
systems. What does the cleaning in these systems *is* water. At one
time, absorbent powder was heavily loaded with actual "dry" solvents
(petroleum based cleaning solvents) but was changed, as the solvents
have certain disadvantages, mostly in problems with using in an indoor
air environment.
> This is one of the reasons that a wet carpet cleaning system (and
steam is
> water) is not recommended (at least not by me).
Yet, the major carpet mills who make the carpet, do recommend hot
water extraction for their carpets, including the world's largest
carpet mill. And so do the *fiber* producers, such as DuPont who makes
the nylon filaments used to make the yarns used to make the carpet.
The Technical Services Director of a major mill who posts to these
groups, has stated he is not familiar with any mill who does not
recommend hot water extraction.
Now, I don't know if you are in the carpet or cleaning industries,
perhaps you are, but those *in* the industry do not agree with you.
> Anytime you get your carpet wet, you risk causing mildew, etc. which
causes
> oders. Also, you risk ruining your pad and/or sub floor.
Well...this is certainly *true* that getting carpets wet can cause
mildew, but we are talking *major* overwetting, which is a technician
problem, not a *method* problem. There are technicians and carpet
cleaners who are not very skilled, and I will freely admit it.
However, carpets cleaned by hot water extraction will dry in 24 hours
or less, which is the IICRC Cleaning Standard, which is used by the
entire industry.
Now, in over a decade of working on carpets in cleaning and restoring
hundreds of water damaged homes, plus carpet inspections, I have
*never* seen a carpet mildew from cleaning. I have seen carpets
"cellulosic brown" from too much water, or too much alkalinity, which
were not dried properly; I have smelled carpets develop odors from
overwetting, but I have never seen a carpet mildew from the cleaning
process. I have seen carpets *thick* with mildew, including one in
which mushrooms had sprouted in the living room, but these were in
flooded, second homes, where no one discovered the water for days,
even weeks.
Lastly, even using a truck mount with the solution pressure set at 600
psi while using a rotary jet tool like an RX-20, you are *not* going
to penetrate the backing and go to either the pad or the subfloor when
cleaning. Now you *could*, if you left the tool *stationary* for five
minutes on one spot with the tool trigger pulled, but the rapid
movement of tool over the carpet surface will not penetrate as deep as
is stated here.
I am sure of it, because I have pulled up the carpet *after* cleaning,
and inspected the backing, pad, and subfloor. True synthetic carpets
and pads are *not* affected by microorganisms, nor insects...however,
the soil in a carpet can become the growth medium for mildew.
> Next time try a dry carpet cleaner like Host. Works better than any
wet
> system I have seen.
Every "dry" system of cleaning carpet *is* water based. Unless those
ground up corn cobs, which is *what* Host is, can clean carpets. In
order for absorbent powders to work *best* especially in such heavy
use areas as traffic lanes, the carpet needs to be preconditioned with
a detergent prespray. This is then agitated into the surface of the
carpet, then the powder is sprinkled, and likewise agitated in. After
sufficient dwell time, the powder is vacuumed up.
Now it is my experience that no dry system of cleaning carpet comes
close to being able to remove heavy soiling, and two dry carpet
companies in my area send referrals to me weekly when they see carpets
their bonnet and powder systems won't clean.
"Soil" is defined as anything foreign to the carpet or its
construction...with this definition, it is obvious that when I am
*cleaning* a carpet, I am *soiling* it by my *own* definition. Adding
detergents and spotters *is* "soil". As is a paper clip, grass
clippings, dog hair, and actual physical soils, such as dirt and sand.
The main criticism of absorbent powders is the accumulation of the
powder in the carpet after several cleanings. There is no way the
powder can be removed, which is why dry powders are usually
maintenance cleaning systems. In my condominium building, our manager
uses dry powders in the common areas monthly, to keep them looking
good, and then I flush them one to two times per year. The amount of
dry powder residue in a heavily cleaned carpet using absorbent powders
is extraordinary.
Also, the original poster has a problem with a urine contamination.
Now we smell when odor is activated, and odor is activated in the
presence of heat and moisture. It seems like the *problem* which is
urine contamination, is secondary to the cleaning method which has
somehow "caused" the problem, by exposing the presence of this
contamination.
IOW, you should have used Host, then you would have never smelled the
urine. Which, I guess, means it is acceptable to live in a home
contaminated with urine as long as you don't smell it. Maybe for some,
but *never* for me.
> My wife loves the stuff because you just sprinkle it
> on, run the machine over it, wait about an hour and vacuum it up.
No
> waiting for carpet to dry.
You shouldn't have to wait that long, and my only experience with Host
was work with a company which went though 1--2 pallets of Host powder
*weekly*.
Absorbent powders are an accepted cleaning method, and has its place.
It has major disadvantages. But I am glad that you find it a good
method of cleaning and maintaining your carpets; I disagree with some
of your criticisms of wet based cleaning systems. *Nothing* cleans
better than water, and is this were not true, you would be doing
laundry with a brush instead of a washing machine. Or washing dishes
in corn cob powder. Or who can forget "Psssstttt...." the infamous
"dry" shampoo from a can sprayed on hair, and combed through.
OUTSTANDING Responce I am so glad to hear from a pro on this subject . I
have been in the industry all my life and I just learned something .
Who says an old dog can't learn new tricks !!!!
Larry V the carp...@erols.com
Does the Host system disinfect as well?? Is it available in Pennsylvania..
I'm asking because I previously rean into the troubles you described by using a
wet system.
Thanks,
Chris
Phillip T. Murphy wrote:
> This is one of the reasons that a wet carpet cleaning system (and steam is
> water) is not recommended (at least not by me).
>
> Anytime you get your carpet wet, you risk causing mildew, etc. which causes
> oders. Also, you risk ruining your pad and/or sub floor.
>
> Next time try a dry carpet cleaner like Host. Works better than any wet
> system I have seen. My wife loves the stuff because you just sprinkle it
> on, run the machine over it, wait about an hour and vacuum it up. No
> waiting for carpet to dry.
>
> Phillip,
>
> Does the Host system disinfect as well?? Is it available in
Pennsylvania..
Host and dry absorbent powder cleaning systems are available nation
wide. There are other powders besides Host; it is not exactly
difficult to manufacture a cellulose product impregnated with a
detergent. Many operators of these systems, including myself, do not
use Host any longer as the Host powder is more expensive than other
like products which are as effective as Host is.
As far as disinfection, there is *no* method which can disinfect any
carpet, rug, or upholstered item, unless it is small enough to be
*immersed* or treated in such a manner to sterilize it...sterile
dressings for health care, as an example.
All EPA registered disinfectants disinfect *only* "hard, inantimate
surfaces" and require keeping the surface wet for usually 10--20
minutes. I can apply a disinfectant, but I cannot guarantee
disinfection. BTW, disinfectants void warranties on stain resistant
fibers, as their electrical charge is cationic. Disinfection is a 100%
kill rate of targeted organisms. It is impossible to guarantee a 100%
kill rate on *fiber*.
Anyone who states that they can disinfect your carpet is mistaken,
misinformed, or just lying.
> I'm asking because I previously rean into the troubles you described
by using a
> wet system.
That is unfortunate, but is an operator error. The usual cause is
insufficient training and education for technicians. I am truly sorry
your experiences were negative. It is not uncommon for homeowners to
have unpleasant experiences with poor carpet cleaners.
There is a *reason* why cleaning firms charge varying prices on
cleaning carpets and upholstery. It is usually because of much larger
investments in equipment, technology, cleaning agents, and *most*
importantly, training, education, and certification for technicians.
With our operation, we put high velocity air movers in rooms as we
finish them; by the time we are done, most of the home is dry before
our equipment is back on the truck. In the area I work, I have had 9
calls in two days, all from homeowners who used the same "money
saving" coupon from a cleaning company in the paper, and had less than
pleasant results. I had seven calls from the first day after the
coupon was offered, as the company *never* showed up at these homes.
Considering that one local discount carpet cleaner uses day laborers,
with the *same* machines available at your grocery store rental
section, it is no wonder that there are problems, but they are cheap
in price. Well, let me rephrase...they advertise low pricing. One,
which has made the local consumer advocate's television program
*three* times, and is currently being investigated by the state
department of revenue for charging consumers not only 7% tax (our tax
rate is 6%) on residential cleaning, while only *businesses*
(commercial properties) are taxable.
Look under your yellow pages, under "carpet cleaning". You will find,
I am sure, a company using dry powders, and often there will be one
which will list Host by name. Or you will find companies which use
other dry methods, such as absorbent pads (bonnets) or dry foam.
For IICRC Certified Firms in your area, try:
This will give you three Firms in your zip code, and they are rotated
after each call. Some will offer dry cleaning.
Mark
IICRC Certified Master Cleaning Technician
IICRC Certified Master Restoration Technician
>
> Thanks,
>
> Chris