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CS hangs during startup "Reading Text Global Resources...Done"

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i_h_a

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Aug 28, 2004, 8:34:58 PM8/28/04
to

I know this has been handled before, but none of the solutions worked
for me, I try Deleting the Prefs, ..it seems to and then it goes ahead
and does the same thing.

Ctrl + Alt + Shift & open CS
brings up "Delete Adobe Photoshop Settings File?" and I click 'Yes'
then it continues through the initializing and font reading and
whatnot, gets to "Reading Text Global Resources...Done" ...then
nothing, it freezes up, goes all white and 'Not Responding'

Can somebody open a curtain on this?
anyone?


--
i_h_a

Watashee

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Aug 30, 2004, 7:39:11 PM8/30/04
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"i_h_a" <i_h_a....@news.webfrustration.com> wrote in message
news:i_h_a....@news.webfrustration.com...
How much ram do you have?


Mike Russell

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Aug 31, 2004, 1:44:46 PM8/31/04
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Here are some thoughts. Look long and hard at the settings file issue. Is
it possible that an administrative issue is preventing PS from actually
deleting the settings file? Search for a folder named "Adobe Photoshop CS
Settings" in your Docs and Settings folder and delete the files manually
before starting CS. There appear to be a set of "generic" settings files as
well - if those are corrupted that could cause a persistent failure.

If you have not already removed, rebooted, and re-installed PS CS, do so,
and in addition use regedit to delete the registry keys for Photoshop under
HKL/Software. Use regedit's search facility to remove all keys referencing
"Photoshop CS" or "Photoshop 8.0".

You may have a bad font installed that causes PS to hang. Look for the most
recently modified font file and start by moving it to another folder - if
you're lucky that will do the trick.

If not, I'd advise systematically checking for a bad font file. Try moving
most of your fonts to another folder and rebooting. If CS starts, it's
almost certainly a bad font. Add half your fonts, reboot, and try again,
using a binary search strategy, to zero in on the defective font.

If that doesn't do the trick, there is a developer utility called logger.exe
available free from Microsoft. Logger will show the status of each and every
system call, and will show you what PS was trying to do before hanging.

Be sure to post back with your eventual solution so that others may Google
for it.
--

Mike Russell
www.curvemeister.com
www.geigy.2y.net


da3ve

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Sep 3, 2004, 6:46:49 PM9/3/04
to

> -So like Mike Russell was all:-
>
> *

> Be sure to post back with your eventual solution so that others may
> Google
> for it.
> --
>
> Mike Russell
> www.curvemeister.com
> www.geigy.2y.net *

-And I was all:-

Thanks for the troubleshooting ideas. As the network guy in a small
shop, the 8 dual Xeon/2GB RAM boxes challenge me daily. Our graphics
shop has a very liberal approach to loading software and expects me to
support all kinds of wacky installs. It's alot like dealing with a
"creative" accountant.

Anyway, three out of eight CS Photoshop loads started to hang during
startup at "Reading Text Global Resources" this morning. Blowing out
the settings with CTRL-ALT-SHIFT seemed to fix all three machines.
Photoshop launched without error but I still can't figure out why it
broke in the first place.

I'm keeping your reply bookmarked though; I have a feeling that this
error will be back.

Thanks again everyone,

da3ve

--
da3ve
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