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Aren't all cable supposed to have back up powers from power outages?

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Ant

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May 22, 2014, 5:06:28 AM5/22/14
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Hello.

I have my old Ambit/Ubee U10C018 cable modem and network devices
connected to an UPS. When the power goes out in my area like a few days
ago, its Internet service goes out too. I noticed the modem's ready
light goes out so it basically lost connection. Aren't cable lines
supposed to be powered? If not, then how do TWC's digital phone service
work without power since its cable modem has an internal battery?

Thank you in advance. :)
--
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Dutch

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May 22, 2014, 9:30:01 AM5/22/14
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On 5/22/2014 5:06 AM, Ant wrote:
> Hello.
>
> I have my old Ambit/Ubee U10C018 cable modem and network devices
> connected to an UPS. When the power goes out in my area like a few days
> ago, its Internet service goes out too. I noticed the modem's ready
> light goes out so it basically lost connection. Aren't cable lines
> supposed to be powered? If not, then how do TWC's digital phone service
> work without power since its cable modem has an internal battery?
>
> Thank you in advance. :)

TWC is no longer replacing dead backup batteries in the modems in my
area anyway, since they don't really serve a useful purpose. There is no
legal requirement for TWC to have back up power to the hundreds of line
amplifiers and other remote devices in their cable system to maintain
service during power outages. TWC's VOIP phone service is not classified
as a public utility, and has less stringent requirements than POTS systems.

I recently dropped TWC's phone service in favor of another VOIP service
(PhonePower) that costs less per year than one month of TWC's phone
service, but I'm still using their Internet service. My router supports
a cell based USB modem, and when cable goes out, it automatically
switches to my cell account, keeping my phone service active.

--
Dutch
Message has been deleted

Dutch

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May 22, 2014, 4:54:06 PM5/22/14
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On 5/22/2014 10:44 AM, Bill G wrote:
> On Thu, 22 May 2014 09:30:01 -0400, Dutch <bur...@blackholespam.net> wrote:
>
>> TWC is no longer replacing dead backup batteries in the modems in my
>> area anyway, since they don't really serve a useful purpose. There is no
>> legal requirement for TWC to have back up power to the hundreds of line
>> amplifiers and other remote devices in their cable system to maintain
>> service during power outages. TWC's VOIP phone service is not classified
>> as a public utility, and has less stringent requirements than POTS systems.
>>
>> I recently dropped TWC's phone service in favor of another VOIP service
>> (PhonePower) that costs less per year than one month of TWC's phone
>> service, but I'm still using their Internet service. My router supports
>> a cell based USB modem, and when cable goes out, it automatically
>> switches to my cell account, keeping my phone service active.
>
> Good to see that you're still around, Don. I don't think I've seen a post
> from you in years. Hope you're doing well.
>

I'm doing fine for an old guy, Bill. I still check in here regularly,
but there haven't been many threads that I thought needed any input from
me. :-)

--
Dutch

Andy

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May 23, 2014, 1:52:52 AM5/23/14
to
do you live in an apartment complex or a large apartment building?
if so you have amps in the pedestals as well as on the pole so if one of
them loses power you lose all cable services UPS or not.
that's why in my area they don't even give you the battery with the
phone modem any more.


On 5/22/2014 5:06 AM, Ant wrote:

Ant

unread,
May 23, 2014, 9:57:11 PM5/23/14
to
On 5/22/2014 6:30 AM PT, Dutch typed:

> TWC is no longer replacing dead backup batteries in the modems in my
> area anyway, since they don't really serve a useful purpose. There is no
> legal requirement for TWC to have back up power to the hundreds of line
> amplifiers and other remote devices in their cable system to maintain
> service during power outages. TWC's VOIP phone service is not classified
> as a public utility, and has less stringent requirements than POTS systems.
>
> I recently dropped TWC's phone service in favor of another VOIP service
> (PhonePower) that costs less per year than one month of TWC's phone
> service, but I'm still using their Internet service. My router supports
> a cell based USB modem, and when cable goes out, it automatically
> switches to my cell account, keeping my phone service active.

That's a bummer. I thought the whole idea of having a battery in the
cable modem with phone service was to provide phone. It would be useless
during power outages. :(
--
"This is what metaphor is. It is not saying that an ant is an elephant.
Perhaps; both are alive. No. Metaphor is saying the ant is an elephant.
Now, logically speaking, I know there is a difference. If you put
elephants and ants before me, I believe that every time I will correctly
identify the elephant and the ant. So metaphor must come from a very
different place than that of the logical, intelligent mind. It comes
from a place that is very courageous, willing to step out of our
preconceived ways of seeing things and open so large that it can see the
oneness in an ant and in an elephant." --Natalie Goldberg

Ant

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May 23, 2014, 9:57:48 PM5/23/14
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Nope. A house.


On 5/22/2014 10:52 PM PT, Andy typed:

> do you live in an apartment complex or a large apartment building?
--
"When I was five years old, I saw an insect that had been eaten by ants
and of which nothing remained except the shell. Through the holes in its
anatomy one could see the sky. Every time I wish to attain purity I look
at the sky through flesh." --Salvadore Dali

Dutch

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May 24, 2014, 8:09:00 AM5/24/14
to
On 5/23/2014 9:57 PM, Ant wrote:
> On 5/22/2014 6:30 AM PT, Dutch typed:
>
>> TWC is no longer replacing dead backup batteries in the modems in my
>> area anyway, since they don't really serve a useful purpose. There is no
>> legal requirement for TWC to have back up power to the hundreds of line
>> amplifiers and other remote devices in their cable system to maintain
>> service during power outages. TWC's VOIP phone service is not classified
>> as a public utility, and has less stringent requirements than POTS
>> systems.
>>
>> I recently dropped TWC's phone service in favor of another VOIP service
>> (PhonePower) that costs less per year than one month of TWC's phone
>> service, but I'm still using their Internet service. My router supports
>> a cell based USB modem, and when cable goes out, it automatically
>> switches to my cell account, keeping my phone service active.
>
> That's a bummer. I thought the whole idea of having a battery in the
> cable modem with phone service was to provide phone. It would be useless
> during power outages. :(

I'm sure that was the modem makers intent. Providing your own UPS and
failover service setup is only way to insure uninterupted service
currently though. Some of the TWC techs here were saying a couple of
years ago that UPS's for the line amplifier power injectors and other
distribution devices were in the works, but as far as I can see on the
poles, it hasn't happened yet.

--
Dutch

Dutch

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May 24, 2014, 8:18:33 AM5/24/14
to
On 5/23/2014 9:57 PM, Ant wrote:
> Nope. A house.
>
>
> On 5/22/2014 10:52 PM PT, Andy typed:
>
>> do you live in an apartment complex or a large apartment building?

Andy is an idiot. Signal amplifiers are ubiquitous on the entire cable
distribution system. They're powered by power line connected injectors
with each injector supplying multiple amplifiers. The one mile long road
to my cottage has at least four amplifiers at intervals on the overhead
cable, and likely more on the underground segment. I can only see two
power injectors though.

--
Dutch

Ant

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May 24, 2014, 10:26:57 AM5/24/14
to
On 5/24/2014 5:09 AM PT, Dutch typed:
> I'm sure that was the modem makers intent. Providing your own UPS and
> failover service setup is only way to insure uninterupted service
> currently though. Some of the TWC techs here were saying a couple of
> years ago that UPS's for the line amplifier power injectors and other
> distribution devices were in the works, but as far as I can see on the
> poles, it hasn't happened yet.

And it looks like it will never happen. :(
--
"I don't believe in evil, I believe only in horror. In nature there is
no evil, only an abundance of horror: the plagues and the blights and
the ants and the maggots." --Isak Dinesen
Message has been deleted

Ant

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Aug 6, 2014, 8:40:00 PM8/6/14
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FYI. Another power outage again, but this time TWC still works. SCE's
web site says the outage is above the giant hills/small mountains where
my old nest is. :D The local TWC office is down the giant hills/small
mountains. I guess how big and locations play the keyroles of cable
service uptimes. Usually, power outages knock out cable right away.


In roadrunner.help Ant <a...@zimage.comant> wrote:
> Hello.

> I have my old Ambit/Ubee U10C018 cable modem and network devices
> connected to an UPS. When the power goes out in my area like a few days
> ago, its Internet service goes out too. I noticed the modem's ready
> light goes out so it basically lost connection. Aren't cable lines
> supposed to be powered? If not, then how do TWC's digital phone service
> work without power since its cable modem has an internal battery?

> Thank you in advance. :)

--
Quote of the Week: "I am afraid that I am convinced that a community of
human beings is a far more useful thing than a community of ants, and
that if the human being is condemned and restricted to perform the same
functions over and over again, he will not even be a good ant, not to
mention a good human being." --Norbert Wiener
/\___/\ Ant(Dude) @ http://antfarm.home.dhs.org (Personal Web Site)
/ /\ /\ \ Ant's Quality Foraged Links: http://aqfl.net
| |o o| |
\ _ / Please nuke ANT if replying by e-mail. If crediting,
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