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techwilliam

unread,
Nov 15, 1999, 3:00:00 AM11/15/99
to
hey if you want to speed test your road runner service you can check out
this link: http://www.computingcentral.com/topics/bandwidth/speedtest50.asp
If you're getting a line speed of less than 150 Kbps theres a problem. if
not then your slow speed is due to traffic.

Matt Merkle

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Nov 17, 1999, 3:00:00 AM11/17/99
to
Got an average of 1090.1 Kbps - Wednesday 5:35


Libbydoo <libb...@carolina.rr.com> wrote in message
news:Gy9Y3.14801$hI6.1...@typhoon.southeast.rr.com...
> x-no-archive: yes
>
> Got 728 Kbps. Then 4080 Kbps. 497.6 Kbps 4:45 a.m. Tuesday
>
> techwilliam <techw...@techie.com> wrote in message
> news:2MTX3.212$ym5...@news1.atl...

Steve Zurlo

unread,
Nov 22, 1999, 3:00:00 AM11/22/99
to
Averaging about 700 kbps. Not as fast as I would have hoped, considering
that there are only two homes in my subdivision (in Columbia SC) that
subscribe, and that I hear some folks are getting 1000 consistently, but it
still blows the doors off my v.90 modem!

--
Steve Zurlo
szurlo...@writeme.com
(remove the nospam)
Sterling Software Systems, Inc.


Bob Marley

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Nov 23, 1999, 3:00:00 AM11/23/99
to
I see that you live in Cola, SC. How is Road Runner here? I am getting it
installed in my apt near the Columbia Mall. Is it stable? Just to add a
note I went out for the position for a tech speacilist and I'm A+
cerified...I didn't get the job...but a friend of mine who works at Best Buy
did, go figure. Anyways I just want to know if there are alot of ppl around
here subscibed to it. Ok thanx man
Steve Zurlo <szurl...@writeme.com> wrote in message
news:d7b_3.452$wC4....@typhoon.southeast.rr.com...

Cokey de Percin

unread,
Nov 23, 1999, 3:00:00 AM11/23/99
to
Bob Marley wrote:
>
> I see that you live in Cola, SC. How is Road Runner here? I am getting it
> installed in my apt near the Columbia Mall. Is it stable? Just to add a
> note I went out for the position for a tech speacilist and I'm A+
> cerified...I didn't get the job...but a friend of mine who works at Best Buy
> did, go figure. Anyways I just want to know if there are alot of ppl around
> here subscibed to it. Ok thanx man

Been stable for me for the last month; all during beta. I believe
there's all of 650 installed here as of early last week. I talked
to my installer and apparently they didn't want anyone who really
knew what they were doing. The reason ( so I was told ) was that
RR wanted it done their way and knowledgeable people might not do
that.

Also, there's still a problem - major as far as I'm concerned - in
that reverse DNS does not work. This means that if a site tries to
check your domain, they can't. If you try to login to the anonymous
ftp server at the Univ. of GA (for instance), you'll get a polite
'go away' message saying your domain can't be verified. This is not
a problem in other RR regions and apparently it works within the RR
DNS service all the way up to the national, but not outside. I've
got three WOs on it, but no respose so far except for one numb nuts
who said that it was for 'security' reasons - RIGHT!

Best

Cokey

--
------------------------------------------------------------------
Cokey de Percin, DBA Email:
Policy Management Systems Corp. Work - cokeyd...@pmsc.com
Columbia, South Carolina Home - fdep...@sc.rr.com

Simon Trew

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Nov 23, 1999, 3:00:00 AM11/23/99
to
could you expand on this for me a bit please? I can quite happily ping (etc)
other computers, via roadrunner, that are in the same domain as me that is
to say houston.rr.com. But I might be missing the point here and I have not
tried pinging from another domain. Well actually I have, but the computer
was not connected at the time, it resolved the address to what I expected
then got a timeout or server unavailable I forget which. I didn't
investigate this further as I just imagined that was cool as the computer
was not connected but perhaps it was the DNS lookup that failed.... but then
it wouldn't have reported the address, right?

okay I will stop before I confuse myself further.

Simon.

Bob Marley

unread,
Nov 23, 1999, 3:00:00 AM11/23/99
to
That's kinda being prejudiced don't you think? Wanting ppl who know
nothing? I know a great deal and have respect for company policy. Kinda
weird when you think that the only ppl certified to open anyones computer
are A+ certified. Instead they are hiring lackeys from best buy who know
how to install AOL. Don't take this the wrong way it's not against you just
frustrated on how hard it is to get a job around here in that field unless
you want to work at Best Buy or Wal Mart.
Cokey de Percin <fdep...@sc.rr.com> wrote in message
news:383B1B17...@sc.rr.com...

> Bob Marley wrote:
> >
> > I see that you live in Cola, SC. How is Road Runner here? I am getting
it
> > installed in my apt near the Columbia Mall. Is it stable? Just to add
a
> > note I went out for the position for a tech speacilist and I'm A+
> > cerified...I didn't get the job...but a friend of mine who works at Best
Buy
> > did, go figure. Anyways I just want to know if there are alot of ppl
around
> > here subscibed to it. Ok thanx man
>
> Been stable for me for the last month; all during beta. I believe
> there's all of 650 installed here as of early last week. I talked
> to my installer and apparently they didn't want anyone who really
> knew what they were doing. The reason ( so I was told ) was that
> RR wanted it done their way and knowledgeable people might not do
> that.
>
> Also, there's still a problem - major as far as I'm concerned - in
> that reverse DNS does not work. This means that if a site tries to
> check your domain, they can't. If you try to login to the anonymous
> ftp server at the Univ. of GA (for instance), you'll get a polite
> 'go away' message saying your domain can't be verified. This is not
> a problem in other RR regions and apparently it works within the RR
> DNS service all the way up to the national, but not outside. I've
> got three WOs on it, but no respose so far except for one numb nuts
> who said that it was for 'security' reasons - RIGHT!
>

Cokey de Percin

unread,
Nov 24, 1999, 3:00:00 AM11/24/99
to
Simon Trew wrote:
>
> could you expand on this for me a bit please? I can quite happily ping (etc)
> other computers, via roadrunner, that are in the same domain as me that is
> to say houston.rr.com. But I might be missing the point here and I have not
> tried pinging from another domain. Well actually I have, but the computer
> was not connected at the time, it resolved the address to what I expected
> then got a timeout or server unavailable I forget which. I didn't
> investigate this further as I just imagined that was cool as the computer
> was not connected but perhaps it was the DNS lookup that failed.... but then
> it wouldn't have reported the address, right?
>
> okay I will stop before I confuse myself further.
>
> Simon.
>

Ok, the deal is this: when you connect to a site, your ip address is known,
as it's in the packets, but your name/domain is not. If the site wishes
to know who you are (in general), the it does a reverse DNS lookup ie nslookup
1.2.3.4. This will return some sort of name with a domain name attached. An
example:

gandolf /root # nslookup 24.31.210.20

Server: caesms2.sc.rr.com
Address: 24.31.195.65

Name: irm-ubr-a-20.sc.rr.com
Address: 24.31.210.20

As you see, the irm.... is the name returned and the rr.com is the domain.
This only works within the RR service. If you're outside of RR, ie at an
address other than 24.31 (or maybe just 24 I don't know) or using a non RR
DNS, the number will not resolve. Now normally this is no problem, but some
sites want to know who you are so they can log it for ?? reasons. In addition,
some sites will not let you download unless you're within the US (and Canada?)
ie Netscape with 128 bit encription, and the only way they can
tell is by your domain (rr.com).

Note that this has nothing to do with using a naked ip to connect to a site
within RR. If I know an ip address, it is possible to connect, assuming
you're allowed. Also, using a service like Dyndns will also work to allow
you to connect without knowing the current ip address, but will NOT solve
this problem. AFAIK, this problem only exists in the sc.rr.com service
area. It appears that the problem is at the National service level, but I
have no idea why.

If this were M$, they'd say it was an undocumented feature!

Best

Cokey

> > Also, there's still a problem - major as far as I'm concerned - in
> > that reverse DNS does not work. This means that if a site tries to
> > check your domain, they can't. If you try to login to the anonymous
> > ftp server at the Univ. of GA (for instance), you'll get a polite
> > 'go away' message saying your domain can't be verified. This is not
> > a problem in other RR regions and apparently it works within the RR
> > DNS service all the way up to the national, but not outside. I've
> > got three WOs on it, but no respose so far except for one numb nuts
> > who said that it was for 'security' reasons - RIGHT!

--

Cokey de Percin

unread,
Nov 24, 1999, 3:00:00 AM11/24/99
to
Bob Marley wrote:
>
> That's kinda being prejudiced don't you think? Wanting ppl who know
> nothing? I know a great deal and have respect for company policy. Kinda
> weird when you think that the only ppl certified to open anyones computer
> are A+ certified. Instead they are hiring lackeys from best buy who know
> how to install AOL. Don't take this the wrong way it's not against you just
> frustrated on how hard it is to get a job around here in that field unless
> you want to work at Best Buy or Wal Mart.

I understand... You might try PMSC. They've got a large LAN/WAN area
out there and are usually looking for people. They'll probably not be
hiring util Jan, but you never know.

Best

Cokey

Simon Trew

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Nov 24, 1999, 3:00:00 AM11/24/99
to
Well your information is useful but I guess we are talking about different
things.

> Ok, the deal is this: when you connect to a site, your ip address is
known,
> as it's in the packets, but your name/domain is not. If the site wishes
> to know who you are (in general), the it does a reverse DNS lookup ie
nslookup
> 1.2.3.4. This will return some sort of name with a domain name attached.
An
> example:

[deleted]

> As you see, the irm.... is the name returned and the rr.com is the domain.
> This only works within the RR service. If you're outside of RR, ie at an
> address other than 24.31 (or maybe just 24 I don't know) or using a non RR
> DNS, the number will not resolve.

Gotcha, and here we are not on 24.31 so RR must have a broader range of
addresses than just that. (It is still 24 though but I think they would be
very lucky to have got 1/256 of the entire IP adress space!). And yes folks
I know about A B and C IP address ranges but that does not mean one company
cannot sublet a set of addresses to another... which is effectively what
happens when you establish a PPP connection.

Now normally this is no problem, but some
> sites want to know who you are so they can log it for ?? reasons. In
addition,
> some sites will not let you download unless you're within the US (and
Canada?)
> ie Netscape with 128 bit encription, and the only way they can
> tell is by your domain (rr.com).

this issue, if it is because of the 128-bit Data Encryption Standard, would
limit you to being in the US. Although I think they are being very dodgy if
they are just using your domain name to do this. My company, for example,
was quillion.co.uk but is now quillion.com, even though we are based mostly
in the UK. This is a very common requirement of companies who want to appear
international.

> Note that this has nothing to do with using a naked ip to connect to a
site
> within RR. If I know an ip address, it is possible to connect, assuming
> you're allowed.

Yes agreed.

Also, using a service like Dyndns will also work to allow
> you to connect without knowing the current ip address, but will NOT solve
> this problem. AFAIK, this problem only exists in the sc.rr.com service
> area. It appears that the problem is at the National service level, but I
> have no idea why.
>
> If this were M$, they'd say it was an undocumented feature!

Unfortunately I cannot prove or disprove your hypothesis about it being
specific to south carolina, at least not for a few days. (And even then only
to the extent that I can say whether it works for houston).

Simon.

Steve Zurlo

unread,
Nov 24, 1999, 3:00:00 AM11/24/99
to
So far it seems stable enough, and I have had no problems accessing secure
sites. I do all my banking online and have had no problems. I've also done
most of my Christmas shopping online as well, and had no problems with
secure servers there either. My only complaint at this point is that I am
unable to login to the Account Management section of Member Services at the
RR web site. It always rejects my username/password combination. I've
talked to several people at RR and they have not been able to resolve it.
I'm currently waiting for a call-back. Other than that, it's been great.

Nick Brennan

unread,
Nov 25, 1999, 3:00:00 AM11/25/99
to
Your line speed:

4080 Kbps


500 K bytes/sec
is that a good speed?

Jimmy Walker

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Nov 25, 1999, 3:00:00 AM11/25/99
to
Thanx for the info that is in Blythewood right?

Cokey de Percin <fdep...@sc.rr.com> wrote in message
news:383BF29F...@sc.rr.com...

techwilliam

unread,
Nov 25, 1999, 3:00:00 AM11/25/99
to
that's great speed nick! steve, the problem you might be having on secure
sites isn't neccessarily road runner. it could be your system rescourses. it
takes a lot out of your system to encode and decode the info you're getting
from secure sites. i had a guy call me the other day with the same problem.
his problem was he had a P133 with 32Mb of ram.

--
-techwilliam

i wanna get back to the good life

http://wilthril30.tripod.com
Nick Brennan <nbre...@sc.rr.com> wrote in message
news:RV0%3.1741$4F5....@typhoon.southeast.rr.com...

Jimmy Walker

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Nov 25, 1999, 3:00:00 AM11/25/99
to
Good I have no complaints about this service. The only thing for me is
security. Gotta do some searching for a decent firewall

"techwilliam" <techw...@techie.com> wrote in message
news:%18%3.6454$y93....@news4.atl...

Chris

unread,
Nov 25, 1999, 3:00:00 AM11/25/99
to
I have a 133 with 32 Mb, and everything works great!

I also have a 100 with 16mb, and everything still works great!

It takes nothing to encode and decode what you are seeing - what is encoded
is such a small amount (less than 5k for online banking- you are only
transferring the Web pages, not the entire banking industry).

I would look on your bank's page for a compatibility page. It might tell
you that you have to have the latest browser, and give you a 128-bit test.
(Mine does). Also, make sure that you are running the latest browser *and*
have turned on all of the 128-bit security (IE has a way to turn it off).

Chris


techwilliam wrote in message

Cokey de Percin

unread,
Nov 25, 1999, 3:00:00 AM11/25/99
to
Jimmy Walker wrote:
>
> Thanx for the info that is in Blythewood right?

Yup, up I-77 toward Char. at Rt. 21... Off to the Right; can't
miss it. 735-4000 and ask for personel

> Cokey de Percin <fdep...@sc.rr.com> wrote in message
> news:383BF29F...@sc.rr.com...
> > Bob Marley wrote:
> > >
> > > That's kinda being prejudiced don't you think? Wanting ppl who know
> > > nothing? I know a great deal and have respect for company policy.
> Kinda
> > > weird when you think that the only ppl certified to open anyones
> computer
> > > are A+ certified. Instead they are hiring lackeys from best buy who
> know
> > > how to install AOL. Don't take this the wrong way it's not against you
> just
> > > frustrated on how hard it is to get a job around here in that field
> unless
> > > you want to work at Best Buy or Wal Mart.
> >
> > I understand... You might try PMSC. They've got a large LAN/WAN area
> > out there and are usually looking for people. They'll probably not be
> > hiring util Jan, but you never know.
> >

CableNetGuy

unread,
Nov 25, 1999, 3:00:00 AM11/25/99
to
This speed test is inaccurate and gives a reading, more often than not, that
is off the scale as far as what the system is capable of in any given area.
The file that is downloaded is small (less than 300k) and captures the first
burst of the cable modem and this speed that you are getting is not an
accurate test of the RR network.
What if MSN's servers go down or have a slowdown? Does this test still work?
NO!
If you want to test the segment of the network that you are on your best bet
is to download a large file from the RR FTP server locally. The cable modem
maximizes it's potential around the 10-12 MB range, not 300k.
In Kansas City we use the MacIntosh file for testing procedures (if you
don't have a Mac) this allows you to download a file you can throw away
after testing and is a 16MB file.

Mark

nocturnal

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Nov 25, 1999, 3:00:00 AM11/25/99
to

"Jimmy Walker" <jara...@yahoo.com> wrote....

> Good I have no complaints about this service. The only thing for me is
> security. Gotta do some searching for a decent

I would suggest looking at BlackICE: http://www.netice.com
--
.....Tom
------------------------------
Up All Night: http://tchatterton.tripod.com
------------------------------------------------------------------

Matt Merkle

unread,
Nov 26, 1999, 3:00:00 AM11/26/99
to
Yea, it's seems it would be, but compared to downloads, it's pretty nice.
Plus, it's a good way to tell what speeds you could get at slow sites, etc.
What's the link to the 16MB? I'd like to try it anyway.


CableNetGuy <Cable...@hotmail.com> wrote in message
news:sSe%3.12465$H8.3...@typhoon2.kc.rr.com...

Matt Merkle

unread,
Nov 26, 1999, 3:00:00 AM11/26/99
to
Now I know you aren't a tech. U CAN'T GET THOSE SPEEDS WITH RR! Duh....geez.


Anyway, Nick, try clearing your cache and doing it again. here's how:
IN IE 5:
Click on Tools (in the browser)
Click on internet Options. Click on delete files. Say OK. Say Ok. Close
browser. Open it back up. Go back to the speed test site. Now see what it
says. (You have to clear it each time you go)
For different browsers, reply for a request.


techwilliam <techw...@techie.com> wrote in message

news:%18%3.6454$y93....@news4.atl...


> that's great speed nick! steve, the problem you might be having on secure
> sites isn't neccessarily road runner. it could be your system rescourses.
it
> takes a lot out of your system to encode and decode the info you're
getting
> from secure sites. i had a guy call me the other day with the same
problem.
> his problem was he had a P133 with 32Mb of ram.
>
> --
> -techwilliam
>
> i wanna get back to the good life
>
> http://wilthril30.tripod.com
> Nick Brennan <nbre...@sc.rr.com> wrote in message
> news:RV0%3.1741$4F5....@typhoon.southeast.rr.com...
> > Your line speed:
> >
> > 4080 Kbps
> >
> >
> > 500 K bytes/sec
> > is that a good speed?

AJ

unread,
Nov 26, 1999, 3:00:00 AM11/26/99
to

techwilliam <techw...@techie.com> wrote in message
news:2MTX3.212$ym5...@news1.atl...
> hey if you want to speed test your road runner service you can check out
> this link:
http://www.computingcentral.com/topics/bandwidth/speedtest50.asp
> If you're getting a line speed of less than 150 Kbps theres a problem. if
> not then your slow speed is due to traffic.
>
>

The results from this site are grossly inaccurate as the files are way too
small. I just ran this test and got the following results:

Your line speed:

6800 Kbps

833.3 K bytes/sec

and again:

Your line speed:

8160 Kbps

1000 K bytes/sec

This is way beyond the maximum speed possible on RoadRunner in Kansas City.
You need to download a larger file and check the speed using another method.
This site gives you a fals sense of your system/connection speed.

AJ

AJ

unread,
Nov 26, 1999, 3:00:00 AM11/26/99
to
Not really. Normally its the order transaction with the credit card
information that gets encrypted, not the entire online shopping spree. In
this case, a 386/20 machine could code/decode a 128 bit packate in less than
a second. On a P133 with 32MB of RAM, it would take no longer than that.
As for online banking transactions, the same thing applies. Once the
certificate is known, the decoding/encoding is done on the fly and rarely
ads more than a second or two to the transactions. The majority of the time
the lag is so insignificant that it is not noticable.

"Tech" Willaim, you are way off base here, and I suggest you crack open a
book and study up on cryptography in regards to online transactions.

AJ

techwilliam <techw...@techie.com> wrote in message

news:%18%3.6454$y93....@news4.atl...
> that's great speed nick! steve, the problem you might be having on secure
> sites isn't neccessarily road runner. it could be your system rescourses.
it
> takes a lot out of your system to encode and decode the info you're
getting
> from secure sites. i had a guy call me the other day with the same
problem.
> his problem was he had a P133 with 32Mb of ram.
>
> --
> -techwilliam
>
> i wanna get back to the good life
>
> http://wilthril30.tripod.com
> Nick Brennan <nbre...@sc.rr.com> wrote in message
> news:RV0%3.1741$4F5....@typhoon.southeast.rr.com...
> > Your line speed:
> >
> > 4080 Kbps
> >
> >
> > 500 K bytes/sec
> > is that a good speed?

CableNetGuy

unread,
Nov 27, 1999, 3:00:00 AM11/27/99
to
we use this Kansas City Link
ftp://update-server/pub/swdownload/MacPPC/Explorer/ie45setup-noproxy.smi.hqx
you might have an update server link on your Cincinnati RR Home Page
(software under member services)

Mark

Matt Merkle <rme...@cinci.rr.com> wrote in message
news:C8y%3.12459$BW6.2...@typhoon2.kc.rr.com...

Matt Merkle

unread,
Nov 28, 1999, 3:00:00 AM11/28/99
to
No like, but I just typed in ftp://update-server/pub . they have a Mac file
thats 36 MB bigs. I'm guess though that this is Cincinnati's? I downloaded
part of yours, got about 135 KB/s = 1095 Kbps ~ 1.1 Mbps. Good enough for
me!!


CableNetGuy <Cable...@hotmail.com> wrote in message

news:otL%3.13100$BW6.2...@typhoon2.kc.rr.com...

Matt Merkle

unread,
Nov 28, 1999, 3:00:00 AM11/28/99
to
Jeez, and I thought these people where smart! Clear your cache every time
you take the tests!!! Man...


AJ <rr...@SPAM.yahoo.com> wrote in message
news:Vzy%3.13437$H8.3...@typhoon2.kc.rr.com...


>
> techwilliam <techw...@techie.com> wrote in message
> news:2MTX3.212$ym5...@news1.atl...
> > hey if you want to speed test your road runner service you can check out
> > this link:
> http://www.computingcentral.com/topics/bandwidth/speedtest50.asp
> > If you're getting a line speed of less than 150 Kbps theres a problem.
if
> > not then your slow speed is due to traffic.
> >
> >
>

Cable...@hotmail.com

unread,
Nov 28, 1999, 3:00:00 AM11/28/99
to
AJ is very smart, Matt, and I think you are barking up the wrong tree.
Clearing your cache won't do any good on the MSN test site. Their file is
embedded in the web page and is Javascript, so you aren't actually
"downloading" to your hard drive.
Try it and you'll see what I mean.
This is true for www.toast.net however if you don't clear your cache you
will see some really outrageous numbers like 16 MB/s.

Mark

"Matt Merkle" <rme...@cinci.rr.com> wrote in message

news:rsb04.14451$BW6.3...@typhoon2.kc.rr.com...

Matt Merkle

unread,
Nov 28, 1999, 3:00:00 AM11/28/99
to
Did try it. Clearing my cache fixed it every time....works for msn and
toast.

Cable...@nospamhotmail.com <Cable...@hotmail.com> wrote in message
news:9ce04.14618$BW6.3...@typhoon2.kc.rr.com...

Ross Asbill

unread,
Nov 28, 1999, 3:00:00 AM11/28/99
to
38.5 kps (Mindspring)
I cant wait for rr
beta is supposed to be running in about a week
already had my outlet installed
YEE HAHH
Raleigh NC
--
Ross Asbill
A persons environment may explain his actions
But never excuses them.

CableNetGuy

unread,
Nov 29, 1999, 3:00:00 AM11/29/99
to
FYI the MSN web site uses a technology called ASP to imbed a file in the web
page
here are a few things to read
http://computingcentral.msn.com/topics/bandwidth/speedtest50.asp#HowCalc
http://computingcentral.msn.com/topics/bandwidth/speedtest50.asp#WhyDifferen
t

The file imbedded is only 50k in size according to the documentation and
that is way too small.
I looked in my Temp directory and found a file called "speedtest50.asp" that
is downloaded to you.

Microsoft has some information on ASP technology here:
http://www.microsoft.com/mind/0198/asptips/asptips.htm

ASP is in short terms Active Server Programming and can in Visual Basic
(programming language) be written into a page to have variables including
client/server capabilities, who responds, what response is necessary from
client, etc.
There is a 2% error correction in the MSN web page ASP programming and I
don't know how much that effects the erratic speeds.
I hope I didn't overkill with information, but way too many ppl rely on that
speed test for accuracy and I just wanted to explain my point as to why it
was pointless to use it. Sorry this post was so long.

Mark

Matt Merkle <rme...@cinci.rr.com> wrote in message

news:Oyi04.14791$BW6.3...@typhoon2.kc.rr.com...


> Did try it. Clearing my cache fixed it every time....works for msn and
> toast.
>
>
>
> Cable...@nospamhotmail.com <Cable...@hotmail.com> wrote in message
> news:9ce04.14618$BW6.3...@typhoon2.kc.rr.com...
> > AJ is very smart, Matt, and I think you are barking up the wrong tree.
> > Clearing your cache won't do any good on the MSN test site. Their file
is
> > embedded in the web page and is Javascript, so you aren't actually
> > "downloading" to your hard drive.
> > Try it and you'll see what I mean.
> > This is true for www.toast.net however if you don't clear your cache you
> > will see some really outrageous numbers like 16 MB/s.
> >
> > Mark
> >
> > "Matt Merkle" <rme...@cinci.rr.com> wrote in message
> > news:rsb04.14451$BW6.3...@typhoon2.kc.rr.com...
> > > Jeez, and I thought these people where smart! Clear your cache every
> time
> > > you take the tests!!! Man...
> > >
> > >

joseph wharton

unread,
Nov 30, 1999, 3:00:00 AM11/30/99
to
Ive been having the same problem, I can't get into my member services
either. what did they tell you? I wonder who else is having this problem!
the nice lady on the phone told me that this was the first instance of this
problem that she had ever heard of! (yeah right!)

CableNetGuy

unread,
Nov 30, 1999, 3:00:00 AM11/30/99
to
I've a silly question for you, but are you trying to log on with RR Manager
first. I see you spoke to Phone Support so they must've already asked that.
If you are, are you getting any errors? If so, what are they IE protocol
Negotiation errors?
More details please.

Mark

joseph wharton <joewh...@sc.rr.com> wrote in message
news:jPE04.4664$4F5....@typhoon.southeast.rr.com...

CableNetGuy

unread,
Nov 30, 1999, 3:00:00 AM11/30/99
to
Do you type your login and password on the web site?

Libbydoo <libb...@carolina.rr.com> wrote in message
news:1hK04.4700$4F5....@typhoon.southeast.rr.com...
> x-no-archive: yes
>
> Mark, here in carolina.rr we were told to dump the Manager, no longer
> needed.
>
> CableNetGuy <Cable...@hotmail.com> wrote in message
> news:ukF04.14958$H8.3...@typhoon2.kc.rr.com...

joseph wharton

unread,
Dec 1, 1999, 3:00:00 AM12/1/99
to
ok, heres the deal, im tryiing to access my user account setup, i have no
problems logging into rr manager itself{i know i dont need it to surf but i
think you have to log in first before you can get to member services} but
when i log into the member account setup screen i get a message saying that
"the password is not valid" all i wanna do is change my password!!! the tech
support person i talked to could access my setup fine, but i can't!!!!!
help!

CableNetGuy

unread,
Dec 1, 1999, 3:00:00 AM12/1/99
to
Did you check if you were logging in all Caps? Silly question, but I gotta
ask.........the password is case sensitive. Also see if you can telnet into
the AMS server using the same passowrd and login.

Mark

joseph wharton <joewh...@sc.rr.com> wrote in message

news:dF%04.1471$wC4.1...@typhoon.southeast.rr.com...

touch...@my-deja.com

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Dec 1, 1999, 3:00:00 AM12/1/99
to
I had problems logging in too at first. Turned out that what I thought
was a '1' in my password (it was adjacent to another number) was
actually an 'i'. The carbon made it difficult to read. BTW, once you
get in I would advise changing your password as it has the potential of
having been seen by a number of people.

Sent via Deja.com http://www.deja.com/
Before you buy.

CableNetGuy

unread,
Dec 2, 1999, 3:00:00 AM12/2/99
to
good idea, plus the default passwords aren't so easy to remember either!

Mark

<touch...@my-deja.com> wrote in message
news:824bpt$5va$1...@nnrp1.deja.com...

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