<ring ring, ring ring>
Hello?
Mr Oil? [s/oil/$realsurname/i]
Yes. How can I help you?
I am calling about your computer and broadband connection.
Yes?
How many computers do you have?
[Feeling contrary, I briefly count up the number of boxes open and
closed and sitting in other rooms (and most of them not connected to the
broadband connection, which is I suspect what was being asked about) to
come up with, after a bit of mumbling, the number...]
Seven.
Can I just confirm which ISP you are with?
Demon
And I see you are a good customer with Demon, always paying your bills
on time.
I should hope so.
[Some more small talk by which he thinks he has made me believe that he
is actually calling /from/ Demon, carefully not contradicting my
half-loaded questions about this fact.]
What we are offering to you, as a loyal customer of Demon is a computer
support package...
[boils down to 24/7 support, with /remote control/ of my desktop(s) to
fix problems, which frankly I'm not going to accept from any random Joe
who calls me up... maybe if I was looking for such commitment I'd take
it from a supplier I hunted down, but any problem /I/ have is usually of
the OS-dead variety where this wouldn't work anyway, even if I were
inclined to it]
Can I just confirm that you are at $address?
Yes [though he had the wrong house number, a house number that many
cold callers appear to think I'm at]
[confirms postcode and telephone number (correctly), likewise...]
And how long have you been with your current bank?
What has that to do with technical support?
<click>
...anyway, I'm going to send this info elsewhere (and already have) but
I thought you lot would be interested in it too.