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-[I]- A new phone scam... Or sales pitch. Possibly both.

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Len Oil

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Jan 18, 2008, 9:52:14 AM1/18/08
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[Paraphrased transcript, not entirely accurate/complete, but highlights
the gist]

<ring ring, ring ring>

Hello?

Mr Oil? [s/oil/$realsurname/i]

Yes. How can I help you?

I am calling about your computer and broadband connection.

Yes?

How many computers do you have?

[Feeling contrary, I briefly count up the number of boxes open and
closed and sitting in other rooms (and most of them not connected to the
broadband connection, which is I suspect what was being asked about) to
come up with, after a bit of mumbling, the number...]
Seven.

Can I just confirm which ISP you are with?

Demon

And I see you are a good customer with Demon, always paying your bills
on time.

I should hope so.

[Some more small talk by which he thinks he has made me believe that he
is actually calling /from/ Demon, carefully not contradicting my
half-loaded questions about this fact.]

What we are offering to you, as a loyal customer of Demon is a computer
support package...

[boils down to 24/7 support, with /remote control/ of my desktop(s) to
fix problems, which frankly I'm not going to accept from any random Joe
who calls me up... maybe if I was looking for such commitment I'd take
it from a supplier I hunted down, but any problem /I/ have is usually of
the OS-dead variety where this wouldn't work anyway, even if I were
inclined to it]

Can I just confirm that you are at $address?

Yes [though he had the wrong house number, a house number that many
cold callers appear to think I'm at]

[confirms postcode and telephone number (correctly), likewise...]

And how long have you been with your current bank?

What has that to do with technical support?

<click>


...anyway, I'm going to send this info elsewhere (and already have) but
I thought you lot would be interested in it too.

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