The problem is simple. Their domain transfer system is stupid and if you are
not carfull or for example go on vacation and don't watch your emails -
ANYONE can grab your domain in a matter of days!
Here is a part of their faq:
>What happens if one of my registrants wants to transfer a domain name to
another registrar?
>Upon receipt of a transfer request from a registry or another SRSplus
Partner for a domain name currently registered through you, SRSplus sends
you an e-mail >with the notification of the transfer request. Upon receipt
of the transfer request, your registrant has 5 days to approve/confirm the
request or deny the request to >us (note that you will not be able to
approve or deny the transfer request on behalf of the registrant unless you
are listed as the admin contact). SRSplus may >automatically send a denial
communication to the registry for transfer requests for domain names not yet
registered for 60 days and in certain other situations (see >below for an
non-exhaustive list of reasons that are typically given by current/losing
registrars to justify transfer denials).
>Upon receipt of approval/confirmation or no response to us within 5 days,
we will approve the transfer request. Upon receipt of a denial, SRSplus will
notify the >appropriate registry or sponsoring SRSplus Partner of such
status.
>Status of pending transfer requests away from you can be reviewed in the
Transfer History page of the My Transfers section of Partner Manager.
So if you don't watch your emails or you by accident oversee their request
to DENY domain transfer - It will AUTOMATICALLY be transferred!?!?!?
And I have several hundreds od domains regged with them - so that you know
my horror.
If you have any idea of a good registry that offers reseller contract
similar to this please suggest as I will have to move all domains from
SRSPlus in shortest possible time.