By Brian Franks
Signal Business Writer
Six Flags Inc. said Friday that it will introduce a new virtual queue
system, which holds guests’ position in a computerized line, at 11 of its 38
theme parks over the next two years to replaces long waits in its traditional
lines.
Six Flags, which operates theme parks in North America, Latin America and
Europe, including Magic Mountain and Hurricane Harbor in Valencia, said the
virtual queue program, Lo-Q, will provide visitors with an alternative to
waiting in line for attractions.
“We are always striving to raise the bar and set new standards when it
comes to guest service,” said John Bement, executive vice president of Six
Flags. “Quite simply, our Lo-Q system is the ultimate line management
technology, giving guests maximum time and optimum flexibility to experience
all the fun Six Flags has to offer.”
Six Flags said the system— created by Lo-Q, a software innovator
specializing in low-power radio and tagging technologies— is the only true
virtual ride reservation system in the world.
Guests rent the system which allows them to secure a time to ride a
particular attraction by pointing their Q-Bot at the Lo-Q reservation point.
Q-Bot then beeps and displays a message confirming the ride time.
The system reminds guests when it is time to start toward the ride. Guests
will enter the ride through a specific Lo-Q entrance.
Six Flags said the system was successfully tested at Six Flags Over Georgia
near Atlanta in 2001.
In addition to Six Flags Over Georgia, Lo-Q is being introduced this year
at Six Flags Great Adventure, Six Flags Over Texas, Six Flags Astro World, Six
Flags Worlds of Adventure, Six Flags New England, Six Flags St. Louis, Six
Flags Fiesta Texas and Six Flags Marine World.
Six Flags America and Six Flags Magic Mountain are scheduled to add to the
system in 2003.
The Signal