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DVR Didn't Actually Record

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Suzie-Q

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May 2, 2013, 2:01:53 PM5/2/13
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Last night (Modern Family) and again today (The View) my DVR
didn't record - or won't play - two TV shows. They show up
in the "List" as if they had been recorded but when I click
play, I immediately get the "Do you want to delete this?"
message, as if the show had already played all the way through.
It recorded "Criminal Minds," "Psych," and "CSI" just fine.

It just occurred to me that both missed shows are on ABC, not
that that has anything to do with it.

Of course I will call DirecTV when I have some time, but I
thought I'd ask here first. Have any of you ever had this
happen? Do you know why, or how to "fix" it?

Thanks in advance,

--
Sue

8^)~~~~~~~~ (remove the x to email)
~~~~~~~~~~~

Dr. Personality

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May 2, 2013, 4:27:22 PM5/2/13
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In article <sme617x-C912EF...@news.giganews.com>, Suzie-Q
I have had that happen. It could be a couple of things.

1) The DVR isn't getting sufficient (or any) signal to record a
program. This indicates a problem with your dish or (more likely) the
cabling from the dish.

2) The DVR is dying.

Looking at the recording history may be useful. From Menu:

Recordings > Manage Recordings > History

This may give you a reason for the epic fails.

You can try doing a red button reset (RBR) because the customer service
rep will tell you to do that anyway, but it probably won't work. (If
you don't know how to do that, just google it.)

You'll almost certainly have to endure a service call. They were here
twice for me about this. The first guy did a perfunctory job of
inspecting the cabling, and he swapped out the DVR. When that proved
to not work, they sent a guy who knew what he was doing and went over
everything thoroughly. He found critter-chewed cabling in the dish
itself and replaced the junction that had been attached to the back
wall of my house since 1999; the silicone sealer had long since
degraded and was allowing rainwater to migrate up the inside of one
cable to the junction inside my house, which took out the junction.
They called a few days later to see if everything was all right, and it
was. I haven't had a lick of trouble since.

nob...@nada.com

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May 2, 2013, 10:24:30 PM5/2/13
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This seems to happen occasionally, just like it not recording things
that have been set up to record. If it happens a lot I'd ask for a
replacement. Of course try the red button or unplug reset first.

Dr. Personality

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May 3, 2013, 12:10:27 AM5/3/13
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In article <7s76o8lmcfpre49qn...@4ax.com>,
In my experience it never happens unless there's a signal or DVR
problem. There's nothing routine about missing a recording.

do...@10.usenet.us.com

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May 6, 2013, 7:05:44 PM5/6/13
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Suzie-Q <sme...@gmail.com> wrote:
> Last night (Modern Family) and again today (The View) my DVR
> didn't record - or won't play - two TV shows. They show up
> in the "List" as if they had been recorded but when I click
> play, I immediately get the "Do you want to delete this?"
> message, as if the show had already played all the way through.
> It recorded "Criminal Minds," "Psych," and "CSI" just fine.

Have a look at the channel it was attempting to record.
If it was trying to record the national feed on 389, and you have local
channels, the 389 feed will be blank.
I have done this when selecting from "upcoming episodes", but it doesn't
happen on any of my regular series.

--
Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5
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