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Watch recordings on deactivated DVR?
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Percival P. Cassidy
Dec 5, 2013, 10:03:34 AM12/5/13
to
We have a bunch of programs recorded on an external drive connected to
an HR21 DVR. If we replace that by a Genie, will they demand the return
of the HR21 unless we keep paying for it? If they let us keep it without
paying for it, will we be able to watch the recordings -- either through
connection to the Genie or by direct connection to the TV?
Perce
an HR21 DVR. If we replace that by a Genie, will they demand the return
of the HR21 unless we keep paying for it? If they let us keep it without
paying for it, will we be able to watch the recordings -- either through
connection to the Genie or by direct connection to the TV?
Perce
BigDog811
Dec 5, 2013, 7:42:39 PM12/5/13
to
I don't use an external HD but from previous posts I'd bet when you plug it into the Genie it will reformat and you'll lose what's on it.
My original HR20 but the dust a couple of years ago. When they replaced it with a HR21 the tech left the HR20 and said they'd send me a prepaid return box. The HR20s HD worked and I could watch my recordings, but there was a problem with the tuner. So while I waited for that box I hooked it up to another HDMI input...hoping I could watch the few recordings I still hadn't had a chance to see. No luck. I got an error message telling me it was an unauthorized device with the DirecTV 800 number. When I called they told me the only way to access what was on the HD was to connect it to the dish, activate it, and be charged for another device.
Percival P. Cassidy
Dec 5, 2013, 7:49:26 PM12/5/13
to
>> We have a bunch of programs recorded on an external drive connected to
>>
>> an HR21 DVR. If we replace that by a Genie, will they demand the return
>>
>> of the HR21 unless we keep paying for it? If they let us keep it without
>>
>> paying for it, will we be able to watch the recordings -- either through
>>
>> connection to the Genie or by direct connection to the TV?
>>
>> an HR21 DVR. If we replace that by a Genie, will they demand the return
>>
>> of the HR21 unless we keep paying for it? If they let us keep it without
>>
>> paying for it, will we be able to watch the recordings -- either through
>>
>> connection to the Genie or by direct connection to the TV?
> They'll probably take the HR21 away when they install the Genie. That's what happened to my HD Receiver when I added the Genie.
>
> I don't use an external HD but from previous posts I'd bet when you plug it into the Genie it will reformat and you'll lose what's on it.
>
> My original HR20 but the dust a couple of years ago. When they replaced it with a HR21 the tech left the HR20 and said they'd send me a prepaid return box. The HR20s HD worked and I could watch my recordings, but there was a problem with the tuner. So while I waited for that box I hooked it up to another HDMI input...hoping I could watch the few recordings I still hadn't had a chance to see. No luck. I got an error message telling me it was an unauthorized device with the DirecTV 800 number. When I called they told me the only way to access what was on the HD was to connect it to the dish, activate it, and be charged for another device.
Yes, I know that connecting the external drive to a different DTV box
>
> I don't use an external HD but from previous posts I'd bet when you plug it into the Genie it will reformat and you'll lose what's on it.
>
> My original HR20 but the dust a couple of years ago. When they replaced it with a HR21 the tech left the HR20 and said they'd send me a prepaid return box. The HR20s HD worked and I could watch my recordings, but there was a problem with the tuner. So while I waited for that box I hooked it up to another HDMI input...hoping I could watch the few recordings I still hadn't had a chance to see. No luck. I got an error message telling me it was an unauthorized device with the DirecTV 800 number. When I called they told me the only way to access what was on the HD was to connect it to the dish, activate it, and be charged for another device.
would trigger a reformat. I was talking about having the old box (with
external drive still connected) networked to the Genie.
Perce
BigDog811
Dec 5, 2013, 7:59:37 PM12/5/13
to
In my setup we already had two devices. The HR21 in the den, and a HD Receiver in the bedroom. The Genie went to the den, the HR21 to the BR, and the receiver out the door with the tech. The Genie and installation cost me nothing, and since I was already paying for two devices the only additional cost was $3/mo for the whole home service.
Percival P. Cassidy
Dec 5, 2013, 8:23:03 PM12/5/13
to
On 12/05/13 07:59 pm, BigDog811 wrote:
>>>> We have a bunch of programs recorded on an external drive connected to
>>
>>>>
>>
>>>> an HR21 DVR. If we replace that by a Genie, will they demand the return
>>
>>>>
>>
>>>> of the HR21 unless we keep paying for it? If they let us keep it without
>>
>>>>
>>
>>>> paying for it, will we be able to watch the recordings -- either through
>>
>>>>
>>
>>>> connection to the Genie or by direct connection to the TV?
>>
>>
>>
>>> They'll probably take the HR21 away when they install the Genie. That's what happened to my HD Receiver when I added the Genie.
>>
>>>
>>
>>> I don't use an external HD but from previous posts I'd bet when you plug it into the Genie it will reformat and you'll lose what's on it.
>>
>>>
>>
>>> My original HR20 but the dust a couple of years ago. When they replaced it with a HR21 the tech left the HR20 and said they'd send me a prepaid return box. The HR20s HD worked and I could watch my recordings, but there was a problem with the tuner. So while I waited for that box I hooked it up to another HDMI input...hoping I could watch the few recordings I still hadn't had a chance to see. No luck. I got an error message telling me it was an unauthorized device with the DirecTV 800 number. When I called they told me the only way to access what was on the HD was to connect it to the dish, activate it, and be charged for another device.
>>
>>
>>
>> Yes, I know that connecting the external drive to a different DTV box
>>
>> would trigger a reformat. I was talking about having the old box (with
>>
>> external drive still connected) networked to the Genie.
>>>> We have a bunch of programs recorded on an external drive connected to
>>
>>>>
>>
>>>> an HR21 DVR. If we replace that by a Genie, will they demand the return
>>
>>>>
>>
>>>> of the HR21 unless we keep paying for it? If they let us keep it without
>>
>>>>
>>
>>>> paying for it, will we be able to watch the recordings -- either through
>>
>>>>
>>
>>>> connection to the Genie or by direct connection to the TV?
>>
>>
>>
>>> They'll probably take the HR21 away when they install the Genie. That's what happened to my HD Receiver when I added the Genie.
>>
>>>
>>
>>> I don't use an external HD but from previous posts I'd bet when you plug it into the Genie it will reformat and you'll lose what's on it.
>>
>>>
>>
>>> My original HR20 but the dust a couple of years ago. When they replaced it with a HR21 the tech left the HR20 and said they'd send me a prepaid return box. The HR20s HD worked and I could watch my recordings, but there was a problem with the tuner. So while I waited for that box I hooked it up to another HDMI input...hoping I could watch the few recordings I still hadn't had a chance to see. No luck. I got an error message telling me it was an unauthorized device with the DirecTV 800 number. When I called they told me the only way to access what was on the HD was to connect it to the dish, activate it, and be charged for another device.
>>
>>
>>
>> Yes, I know that connecting the external drive to a different DTV box
>>
>> would trigger a reformat. I was talking about having the old box (with
>>
>> external drive still connected) networked to the Genie.
> Right! See my third paragraph. Not unless it's still activated as an additional device. Activating the Genie will automatically deactivate the HR21. If your account is for one device, the HR21 won't work once the Genie is activated.
>
> In my setup we already had two devices. The HR21 in the den, and a HD Receiver in the bedroom. The Genie went to the den, the HR21 to the BR, and the receiver out the door with the tech. The Genie and installation cost me nothing, and since I was already paying for two devices the only additional cost was $3/mo for the whole home service.
We already have Whole-Home but via Ethernet (grandfathered from the Beta
>
> In my setup we already had two devices. The HR21 in the den, and a HD Receiver in the bedroom. The Genie went to the den, the HR21 to the BR, and the receiver out the door with the tech. The Genie and installation cost me nothing, and since I was already paying for two devices the only additional cost was $3/mo for the whole home service.
trials), so I guess we'd have to pay for installation of the new
Whole-Home setup.
I've checked the price of a Genie from a PC that doesn't have DTV
cookies on it, so it treats me as a (potential) new customer and tells
me that the regular price of a Genie is $299 but would be a free upgrade
for a new customer.
Did DTV offer you a Genie, or did you call them? Did they charge you?
Perce
BigDog811
Dec 5, 2013, 9:46:34 PM12/5/13
to
It was the CSR who suggested the Genie. She told me that since I hadn't had a free equipment upgrade in over two years they'd give me the Genie free if I agreed to a two year commitment. Early cancellation would be $20/mo for every remaining month of the two years. No problem.
It was also the CSR who suggested I keep the HR21 as my second unit, and turn in the HD Receiver. This gave me a total of seven channels to record simultaneously (serious overkill, but nice to have I guess), and a total of 1.5G of storage - 1G on the Genie and 500MB on the HR21.
Installation was free. The tech installed some new distribution equipment at the dish, but otherwise the units use existing coax to communicate with each other. The whole process took less than 30 minutes. It's worked perfectly in the three months or so since I had it installed.
Very pleased.
Percival P. Cassidy
Dec 5, 2013, 10:15:48 PM12/5/13
to
On 12/05/13 09:46 pm, BigDog811 wrote:
>> We already have Whole-Home but via Ethernet (grandfathered from the Beta
>>
>> trials), so I guess we'd have to pay for installation of the new
>>
>> Whole-Home setup.
>>
>>
>>
>> I've checked the price of a Genie from a PC that doesn't have DTV
>>
>> cookies on it, so it treats me as a (potential) new customer and tells
>>
>> me that the regular price of a Genie is $299 but would be a free upgrade
>>
>> for a new customer.
>>
>>
>>
>> Did DTV offer you a Genie, or did you call them? Did they charge you?
>> We already have Whole-Home but via Ethernet (grandfathered from the Beta
>>
>> trials), so I guess we'd have to pay for installation of the new
>>
>> Whole-Home setup.
>>
>>
>>
>> I've checked the price of a Genie from a PC that doesn't have DTV
>>
>> cookies on it, so it treats me as a (potential) new customer and tells
>>
>> me that the regular price of a Genie is $299 but would be a free upgrade
>>
>> for a new customer.
>>
>>
>>
>> Did DTV offer you a Genie, or did you call them? Did they charge you?
> I initially contacted them about getting whole home for the setup we had at the time. We basically just wanted the ability to watch movies from the DVR on our bedroom TV. But weren't interested in expensive equipment upgrades since our existing setup was perfectly adequate for our needs.
>
> It was the CSR who suggested the Genie. She told me that since I hadn't had a free equipment upgrade in over two years they'd give me the Genie free if I agreed to a two year commitment. Early cancellation would be $20/mo for every remaining month of the two years. No problem.
>
> It was also the CSR who suggested I keep the HR21 as my second unit, and turn in the HD Receiver. This gave me a total of seven channels to record simultaneously (serious overkill, but nice to have I guess), and a total of 1.5G of storage - 1G on the Genie and 500MB on the HR21.
>
> Installation was free. The tech installed some new distribution equipment at the dish, but otherwise the units use existing coax to communicate with each other. The whole process took less than 30 minutes. It's worked perfectly in the three months or so since I had it installed.
>
> Very pleased.
OK. thanks for the info.
>
> It was the CSR who suggested the Genie. She told me that since I hadn't had a free equipment upgrade in over two years they'd give me the Genie free if I agreed to a two year commitment. Early cancellation would be $20/mo for every remaining month of the two years. No problem.
>
> It was also the CSR who suggested I keep the HR21 as my second unit, and turn in the HD Receiver. This gave me a total of seven channels to record simultaneously (serious overkill, but nice to have I guess), and a total of 1.5G of storage - 1G on the Genie and 500MB on the HR21.
>
> Installation was free. The tech installed some new distribution equipment at the dish, but otherwise the units use existing coax to communicate with each other. The whole process took less than 30 minutes. It's worked perfectly in the three months or so since I had it installed.
>
> Very pleased.
Perce
Charlie Hoffpauir
Dec 5, 2013, 11:49:50 PM12/5/13
to
On Thu, 05 Dec 2013 10:03:34 -0500, "Percival P. Cassidy"
<Nob...@NotMyISP.net> wrote:
>We have a bunch of programs recorded on an external drive connected to
>an HR21 DVR. If we replace that by a Genie, will they demand the return
>of the HR21 unless we keep paying for it?
Yes
<Nob...@NotMyISP.net> wrote:
>We have a bunch of programs recorded on an external drive connected to
>an HR21 DVR. If we replace that by a Genie, will they demand the return
>of the HR21 unless we keep paying for it?
> If they let us keep it without
>paying for it, will we be able to watch the recordings -- either through
>connection to the Genie or by direct connection to the TV?
>
No.
>paying for it, will we be able to watch the recordings -- either through
>connection to the Genie or by direct connection to the TV?
>
>Perce
do...@85.usenet.us.com
Dec 9, 2013, 8:45:49 PM12/9/13
to
Percival P. Cassidy <Nob...@notmyisp.net> wrote:
> We have a bunch of programs recorded on an external drive connected to
> an HR21 DVR. If we replace that by a Genie, will they demand the return
> of the HR21 unless we keep paying for it?
If you "keep" the old DVR, it will cost you $6/mo while you watch the
> We have a bunch of programs recorded on an external drive connected to
> an HR21 DVR. If we replace that by a Genie, will they demand the return
> of the HR21 unless we keep paying for it?
recordings that you don't want to lose. I did that with a DTivo, then
disconnected it when I was done. They didn't want it back.
I think the installers have some discretion. They gobble up the old DVRs
if you let them.
I went to Whole Home later, primarily so I could get the noisy DVR out of
my bedroom, and replace it with a simple receiver.
--
Clarence A Dold - Hidden Valley Lake, CA, USA GPS: 38.8,-122.5
Percival P. Cassidy
Jan 24, 2014, 10:03:44 PM1/24/14
to
terminated his DirecTV contract and posted the text of the message he
received from DirecTV, which said, in brief, "No, it's too old. We don't
want it back." Now whether the person who purchases it will be able to
reactivate it is another story.
So it looks as though we could keep the HR21 but would have to keep
paying the monthly fee for the extra box until we finish watching what's
left.
Maybe I'll just burn stuff to DVDs (OK, I know the recordings won't be
in HD, but we have a DVD player that up-converts to 1080p) and quit
paying for the HR21 (which is somewhat flaky anyway -- freezes from time
to time and has to be rebooted), and connect the external HD to our
other HR21, which still behaves itself.
Perce
Dr. Personality
Jan 25, 2014, 12:10:30 AM1/25/14
to
In article <lbv9if$lvo$1...@dont-email.me>, Percival P. Cassidy
I just upgraded our two HR-21s to a Genie HR-44 and two Genie Mini
C-41s (we added a third TV while we were at it). The installer didn't
want to take the HR-21s with him, saying instead that I should call DTV
and have them send me prepaid mailers. I did that. They called back a
couple of hours later to tell me to keep the HR-21s, and that I could
always reactivate them if I wanted to bring them back into service for
some reason. I still have the cards, which of course have been
deauthorized. I'm presuming I can still play stuff off the HR-21s, but
I haven't tested that yet. I thought I'd just connect one or the other
HR-21 to a TV without going through the Genie.
I don't expect to be charged a monthly fee for these units, since they
don't want them and specifically told me not to send them back.
C-41s (we added a third TV while we were at it). The installer didn't
want to take the HR-21s with him, saying instead that I should call DTV
and have them send me prepaid mailers. I did that. They called back a
couple of hours later to tell me to keep the HR-21s, and that I could
always reactivate them if I wanted to bring them back into service for
some reason. I still have the cards, which of course have been
deauthorized. I'm presuming I can still play stuff off the HR-21s, but
I haven't tested that yet. I thought I'd just connect one or the other
HR-21 to a TV without going through the Genie.
I don't expect to be charged a monthly fee for these units, since they
don't want them and specifically told me not to send them back.
Charlie Hoffpauir
Jan 25, 2014, 9:06:49 AM1/25/14
to
On Sat, 25 Jan 2014 00:10:30 -0500, "Dr. Personality"
<aff...@no.com.invalid> wrote:
<snip>
recorded material from your HR-21s without activation. Your situation
is identical to mine (except that I have one HR-21 and 2 HR-20s), and
I'm looking to replace all or some with a Genie. If I end up being
able to keep the old units, without activation, then I'll switch to
the Genie immediately.
<aff...@no.com.invalid> wrote:
<snip>
>
>I just upgraded our two HR-21s to a Genie HR-44 and two Genie Mini
>C-41s (we added a third TV while we were at it). The installer didn't
>want to take the HR-21s with him, saying instead that I should call DTV
>and have them send me prepaid mailers. I did that. They called back a
>couple of hours later to tell me to keep the HR-21s, and that I could
>always reactivate them if I wanted to bring them back into service for
>some reason. I still have the cards, which of course have been
>deauthorized. I'm presuming I can still play stuff off the HR-21s, but
>I haven't tested that yet. I thought I'd just connect one or the other
>HR-21 to a TV without going through the Genie.
>
>I don't expect to be charged a monthly fee for these units, since they
>don't want them and specifically told me not to send them back.
I'm VERY interested in what you find when you try to watch the
>I just upgraded our two HR-21s to a Genie HR-44 and two Genie Mini
>C-41s (we added a third TV while we were at it). The installer didn't
>want to take the HR-21s with him, saying instead that I should call DTV
>and have them send me prepaid mailers. I did that. They called back a
>couple of hours later to tell me to keep the HR-21s, and that I could
>always reactivate them if I wanted to bring them back into service for
>some reason. I still have the cards, which of course have been
>deauthorized. I'm presuming I can still play stuff off the HR-21s, but
>I haven't tested that yet. I thought I'd just connect one or the other
>HR-21 to a TV without going through the Genie.
>
>I don't expect to be charged a monthly fee for these units, since they
>don't want them and specifically told me not to send them back.
recorded material from your HR-21s without activation. Your situation
is identical to mine (except that I have one HR-21 and 2 HR-20s), and
I'm looking to replace all or some with a Genie. If I end up being
able to keep the old units, without activation, then I'll switch to
the Genie immediately.
Percival P. Cassidy
Jan 25, 2014, 10:49:19 AM1/25/14
to
-- but can someone else reactivate them on a different account?
I still have the cards, which of course have been
> deauthorized. I'm presuming I can still play stuff off the HR-21s, but
> I haven't tested that yet. I thought I'd just connect one or the other
> HR-21 to a TV without going through the Genie.
>
> I don't expect to be charged a monthly fee for these units, since they
> don't want them and specifically told me not to send them back.
you still have to keep paying for them after DTV had declared them obsolete.
Perce
Dr. Personality
Jan 25, 2014, 11:34:14 PM1/25/14
to
In article <cng7e91aggut1pius...@4ax.com>, Charlie
I've just connected everything up. My HR-21s will play old recordings
without needing to be activated. I initially got a blank screen with a
"searching for signal" message (the same message I'd get because of
rain fade), but hitting the List button made that disappear. All the
recordings are there, and I haven't had any trouble playing them as
usual. I haven't played one at length yet, but I don't anticipate any
problems -- nag messages, for example. If I ever see anything like
that, I'll leave word here.
without needing to be activated. I initially got a blank screen with a
"searching for signal" message (the same message I'd get because of
rain fade), but hitting the List button made that disappear. All the
recordings are there, and I haven't had any trouble playing them as
usual. I haven't played one at length yet, but I don't anticipate any
problems -- nag messages, for example. If I ever see anything like
that, I'll leave word here.
Dr. Personality
Jan 25, 2014, 11:35:55 PM1/25/14
to
In article <lc0me0$9oj$1...@dont-email.me>, Percival P. Cassidy
<Nob...@NotMyISP.net> wrote:
> On 01/25/14 12:10 am, Dr. Personality wrote:
> > I just upgraded our two HR-21s to a Genie HR-44 and two Genie Mini
> > C-41s (we added a third TV while we were at it). The installer didn't
> > want to take the HR-21s with him, saying instead that I should call DTV
> > and have them send me prepaid mailers. I did that. They called back a
> > couple of hours later to tell me to keep the HR-21s, and that I could
> > always reactivate them if I wanted to bring them back into service for
> > some reason.
>
> *You* can reactivate them because they were originally registered to you
> -- but can someone else reactivate them on a different account?
I have no idea. That's irrelevant to me, since I'm not selling them.
> On 01/25/14 12:10 am, Dr. Personality wrote:
> > I just upgraded our two HR-21s to a Genie HR-44 and two Genie Mini
> > C-41s (we added a third TV while we were at it). The installer didn't
> > want to take the HR-21s with him, saying instead that I should call DTV
> > and have them send me prepaid mailers. I did that. They called back a
> > couple of hours later to tell me to keep the HR-21s, and that I could
> > always reactivate them if I wanted to bring them back into service for
> > some reason.
>
> *You* can reactivate them because they were originally registered to you
> -- but can someone else reactivate them on a different account?
Dr. Personality
Jan 26, 2014, 8:13:21 AM1/26/14
to
ten minutes for it to decide that, no, there really wasn't any
satellite signal for it to pick up. During that time, I couldn't do
anything with the DVR. It then defaulted to the "rain fade" type of
message, and I could access the program list.
Dr. Personality
Jan 26, 2014, 10:27:35 AM1/26/14
to
one that wouldn't let me proceed) only on the initial boot, when I
plugged in the unit. After that, it functioned as you'd expect.
Percival P. Cassidy
Jan 26, 2014, 2:59:29 PM1/26/14
to
On 01/26/14 10:27 am, Dr. Personality wrote:
>>> I just upgraded our two HR-21s to a Genie HR-44 and two Genie Mini
>>> C-41s (we added a third TV while we were at it). The installer didn't
>>> want to take the HR-21s with him, saying instead that I should call DTV
>>> and have them send me prepaid mailers. I did that. They called back a
>>> couple of hours later to tell me to keep the HR-21s, and that I could
>>> always reactivate them if I wanted to bring them back into service for
>>> some reason. I still have the cards, which of course have been
>>> deauthorized. I'm presuming I can still play stuff off the HR-21s, but
>>> I haven't tested that yet. I thought I'd just connect one or the other
>>> HR-21 to a TV without going through the Genie.
>>>
>>> I don't expect to be charged a monthly fee for these units, since they
>>> don't want them and specifically told me not to send them back.
>>
>> I'm VERY interested in what you find when you try to watch the
>> recorded material from your HR-21s without activation. Your situation
>> is identical to mine (except that I have one HR-21 and 2 HR-20s), and
>> I'm looking to replace all or some with a Genie. If I end up being
>> able to keep the old units, without activation, then I'll switch to
>> the Genie immediately.
>
> Egads, still one more thing: I got that initial, stubborn message (the
> one that wouldn't let me proceed) only on the initial boot, when I
> plugged in the unit. After that, it functioned as you'd expect.
I've been reading the DirecTV forum but am not coming up with clear
>>> I just upgraded our two HR-21s to a Genie HR-44 and two Genie Mini
>>> C-41s (we added a third TV while we were at it). The installer didn't
>>> want to take the HR-21s with him, saying instead that I should call DTV
>>> and have them send me prepaid mailers. I did that. They called back a
>>> couple of hours later to tell me to keep the HR-21s, and that I could
>>> always reactivate them if I wanted to bring them back into service for
>>> some reason. I still have the cards, which of course have been
>>> deauthorized. I'm presuming I can still play stuff off the HR-21s, but
>>> I haven't tested that yet. I thought I'd just connect one or the other
>>> HR-21 to a TV without going through the Genie.
>>>
>>> I don't expect to be charged a monthly fee for these units, since they
>>> don't want them and specifically told me not to send them back.
>>
>> I'm VERY interested in what you find when you try to watch the
>> recorded material from your HR-21s without activation. Your situation
>> is identical to mine (except that I have one HR-21 and 2 HR-20s), and
>> I'm looking to replace all or some with a Genie. If I end up being
>> able to keep the old units, without activation, then I'll switch to
>> the Genie immediately.
>
> Egads, still one more thing: I got that initial, stubborn message (the
> one that wouldn't let me proceed) only on the initial boot, when I
> plugged in the unit. After that, it functioned as you'd expect.
answers. Some people seem to be saying that as long as you disconnect
the device from the dish before deactivating it you'll be OK. Others are
saying that you're OK only until the device tries to "call home" and
finds that it can't.
Perce
Dr. Personality
Jan 26, 2014, 4:14:59 PM1/26/14
to
In article <lc3pf0$p1l$1...@dont-email.me>, Percival P. Cassidy
FWIW I strongly suspect my HR-21s were disconnected before the tech
made the call to the mothership to activate the now-connected Genies.
All I can tell you is that my own experience has been straighforward.
On bootup, my 21s tried to call home and gave up after five to ten
minutes, at which time they let me play whatever I wanted from the
program list. I've booted them up at least twice (moving them from
room to room, plugging them into a UPS, and so on) and my experience
each time has been the same.
made the call to the mothership to activate the now-connected Genies.
All I can tell you is that my own experience has been straighforward.
On bootup, my 21s tried to call home and gave up after five to ten
minutes, at which time they let me play whatever I wanted from the
program list. I've booted them up at least twice (moving them from
room to room, plugging them into a UPS, and so on) and my experience
each time has been the same.
Charlie Hoffpauir
Jan 26, 2014, 7:57:27 PM1/26/14
to
HR-20 with the Genie, I'll actually disconnect the HR-20 before the
tech arrives to make sure he can't do something to disable it. Of
course, there's always the possibility that he'll want to take it away
when he leaves, so that's why I'll initially only replace one of the
old DVRs. At a later date I'll simply phone them and ask to have the
next one deactivated.... hoping that they won't ask for it back!
Percival P. Cassidy
Jan 27, 2014, 11:35:56 AM1/27/14
to
satellite link is one-way -- the receiver/DVD *receives* only. But
perhaps the box deactivates itself when it hasn't received some kind of
"OK" signal in x days.
Perce
Charlie Hoffpauir
Jan 31, 2014, 4:58:20 PM1/31/14
to
tomorrow. The sales person I spoke to told me there's no need to
deactivate any of my existing DVRs, and the monthly cost remains the
same. Supposedly I pay a $10 monthly fee for DVR service, another $10
for HD service, and $3 for Whole home, and it doesn't matter how many
DVRs I keep activated.... so it would look like you could simply
reactivate your "extra" DVR at no additional cost.
Charlie Hoffpauir
Jan 31, 2014, 5:32:37 PM1/31/14
to
On Fri, 31 Jan 2014 15:58:20 -0600, Charlie Hoffpauir
<inv...@invalid.com> wrote:
<snip>
It turns out that what I was told when I ordered the Genie was a lie!
There will be an additional $6/mo if I keep all 3 DVRs and the Genie
activated. It seems DirecTV considers each receiver connected to a TV,
so on the bill it will look like I have 4 TVs with service, so an
extra $6/mo for each, with $6 credit applied for the "primary" TV. The
fact that I only have 2 TVs is not relevant.
<inv...@invalid.com> wrote:
<snip>
>Based on a conversation with DirecTV today, I'm adding a Genie
>tomorrow. The sales person I spoke to told me there's no need to
>deactivate any of my existing DVRs, and the monthly cost remains the
>same. Supposedly I pay a $10 monthly fee for DVR service, another $10
>for HD service, and $3 for Whole home, and it doesn't matter how many
>DVRs I keep activated.... so it would look like you could simply
>reactivate your "extra" DVR at no additional cost.
Update....
>tomorrow. The sales person I spoke to told me there's no need to
>deactivate any of my existing DVRs, and the monthly cost remains the
>same. Supposedly I pay a $10 monthly fee for DVR service, another $10
>for HD service, and $3 for Whole home, and it doesn't matter how many
>DVRs I keep activated.... so it would look like you could simply
>reactivate your "extra" DVR at no additional cost.
It turns out that what I was told when I ordered the Genie was a lie!
There will be an additional $6/mo if I keep all 3 DVRs and the Genie
activated. It seems DirecTV considers each receiver connected to a TV,
so on the bill it will look like I have 4 TVs with service, so an
extra $6/mo for each, with $6 credit applied for the "primary" TV. The
fact that I only have 2 TVs is not relevant.
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